Newbloom Healthcare in Leicestershire | 2 Care Homes

Review of
Kibworth Court
from Caroline A (Daughter of Resident) published on 27 February 2024

Submitted via Website • Report

Overall Experience

Unfortunately, my mum passed away at the end of January having lived at the home for nearly 2 years. Her deterioration was quite sudden and my family and I were unprepared for it. The manager and her team were fantastic, the compassion they showed us as a family and the care they took looking after

Mum in her final days is something I will always be grateful for. Mum was treated with dignity and respect as was I, they looked after me while I sat with Mum answering any questions I asked, kept me topped up with coffee, tea, sandwiches and cake.
Thank you so much, the manager and your team, simply the best.

Reply from Joanna Katz, Client Liaison Manager at Kibworth Court

Hi Caroline, firstly may I express how sorry I am to hear of your mother's sudden passing. It makes us very proud to hear that the team at Kibworth Court were able to offer you both practical support and compassion during this difficult time whilst taking care to ensure your mother was comfortable during her final days. Thank you for taking the time to write your review I will ensure that this is communicated to the team.

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Review of
Kibworth Court
from Claire S (Daughter of Resident) published on 3 January 2024

Submitted via Website • Report

Overall Experience

My parents both lived in Kibworth Court this year and both were in their 90’s. As a married couple they were always treated with total respect and extreme kindness. The staff could not have been more caring or diligent in looking after them. I can only thank them, and commend the manager for the standards

of service she and her team deliver. Simply outstanding. Thank you.

Reply from Cos Zinonos, Operations Director at Kibworth Court

Dear Claire. Thank you for your positive feedback with regarding the care delivered to your parents at our home.
Our management and care team always aim to deliver the highest standard of person centred care, and the fact they were able to do this for your parents is very pleasing.

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Review of
Kibworth Court
from Michelle M (Daughter of Resident) published on 24 October 2023

Submitted via Website • Report

Overall Experience

Our mum has just celebrated her 80th birthday at Kibworth Court. The staff are fantastic, nothing ever is too much trouble. They laid on a wonderful afternoon tea for us all. Mum always feels safe and secure at Kibworth, an amazing place with amazing staff.

Reply from Cos Zinonos, Operations Director at Kibworth Court

Dear Michelle,
we are very pleased to hear that your Mum had a wonderful 80th at the home. Our Management and team always strive to ensure the highest quality of care within the home. Thank you for your positive feedback.

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Review of
Kibworth Court
from G P (Son of Resident) published on 15 April 2023

Submitted via Website • Report

Overall Experience

Mum and Dad have been made to feel very welcome and are treated with dignity. I feel that the staff have made an effort to get to know them personally. The home is always busy so occasionally calls for assistance can take a while to follow up. The staff have made efforts to set up Mum and Dad's room

to their liking with safety also in mind. We are very reassured that they are receiving very good care from the care staff. On Mothering Sunday a special tea was laid on with entertainment from two of the staff which lifted the whole atmosphere.

Reply from Claire Blank, Marketing at Kibworth Court

Thank you for your open and honest feedback which is valued greatly. It is really appreciated to hear your mum and dad are getting all the care they need and are treated with dignity.

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Review of
Kibworth Court
from Sara H (Daughter of Resident) published on 14 April 2023

Submitted via Website • Report

Overall Experience

Beautiful homely home, with fabulous, caring engaging and diligent staff. Looks nice, smells nice, feels nice. Welcoming to visitors so that you feel part of the family too. My mother suffers with dementia which is now in the later stages. She has settled so very quickly and is clearly happy. Our whole

family feels supported at this very difficult time by this care home. The facility itself has many lovely light bright areas where residents and visitors can spend time together and there is so much for residents and visitors to do together. I really cannot find a negative. Just a sincere thank you for being such a rock and providing such a high level of service.

Reply from Claire Blank, Marketing at Kibworth Court

Thank you for your kind comments. We are so glad your mum is happy and getting all the care she needs. Our staff do try to provide the best care so it's really valued to hear and that you and your family feel supported too.

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Review of
Kibworth Court
from R T (Son of Resident) published on 13 April 2023

Submitted via Website • Report

Overall Experience

All round, first rate, excellent staff and facilities - certainly go the extra mile!
Theme events held, which are a lively experience.

Reply from Claire Blank, Marketing at Kibworth Court

Thank you for your lovely feedback. Our staff take great pride in the care they provide so it's really appreciated to hear by all the staff.

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Review of
Kibworth Court
from Dianne M (Daughter of Resident) published on 20 March 2023

Submitted via Website • Report

Overall Experience

The standard of care that the members of staff give to all the residents in their care is excellent.
The activities they provide for the residents is varied from singing groups to craft groups and trips out. The ladies in their care can enjoy having their nails and hair done all in the comfort of their

care home.

Reply from Claire Blank, Marketing at Kibworth Court

Thank you for your kind feedback. All our staff do try to provide the best care and it's valued to hear residents enjoy the activities.

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Review of
Framland Residential Home
from Robert J (Friend of Resident) published on 16 March 2023

Submitted via Website • Report

Overall Experience

I am a friend of a resident who has been in Framland for just over a year following a period in hospital and required nursing care whilst being assessed and considered capable of being independent in her own home. Sadly this was not the case and is now residing in Framland Residential Home as a permanent

resident. Whilst initially having difficulties with the council regarding assessment, Framland Care Home were excellent in the care and welfare of her and would certainly recommend them.

Reply from Claire Blank, Marketing at Framland Residential Home

Thank you for taking the time to do a review and recommendation. Our staff take great pride in the care they provide so it's really valued to have positive feedback.

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Review of
Framland Residential Home
from Robert W (Son of Resident) published on 15 March 2023

Submitted via Website • Report

Overall Experience

We've searched for a suitable care home for my mother who has mild dementia. This home has proved to be ideal and the home did have a reassuring atmosphere when we had our first visit. We have found the staff caring and helpful.
I have no trouble getting to see my mother virtually every day.
Happy

to say mum seems settled and content which is a big plus.

Reply from Claire Blank, Marketing at Framland Residential Home

Thank you for your kind feedback and for taking time to send a review. We are so glad we can help to provide the care and support your mother needs. Our staff do try to provide the best care.

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Review of
Kibworth Court
from Rosanna R (Niece of Resident) published on 28 February 2023

Submitted via Postal Card • Report

Overall Experience

Key advantage of Kibworth Court is peace of mind. You are sure that your loved one is being cared for around the clock in the best possible way. The staff are always trying to keep the elderly patients occupied with dancing, making hats or exercise to name just a few of the activities. They are looking

after as though they are family.
We wanted to buy our relative a Birthday cake and they said not to bother as they had her special day in hand with a cake and a cake and a Birthday party. She loved it. Thank you, to all the staff for making such a difference to my aunts quality of life.

Reply from Claire Blank, Marketing at Kibworth Court

Thank you for your kind comments and taking the time to send a review. We're so glad to hear how happy your aunt is, it's always good to have positive feedback and greatly appreciated by staff.

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Review of
Kibworth Court
from Wendy L (Daughter of Resident) published on 7 February 2023

Submitted via Website • Report

Overall Experience

The standard of the care home is excellent. Care exceptional and staff very tolerant. Rooms are excellent and cleaned daily. Food superb if you are able to eat. Wish I could have my lunch there. Very safe environment and no escapees. Would definitely recommend. All staff very friendly and helpful.

Reply from Claire Blank, Marketing at Kibworth Court

Thank you for your lovely feedback, which is really valued to hear. You are welcome for lunch anytime.

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Review of
Kibworth Court
from Richard B (Son of Resident) published on 19 January 2023

Submitted via Postal Card • Report

Overall Experience

The overall care service provided was excellent.
The home was clean, tidy and hygienic, with good communal space and ambience. The staff were happy, professional, caring, considerate and dedicated. The daily activities keep both residents and staff engaged and happy with all festivals celebrated to

the fullest.
Food was great.
We could not fault the care and would wholeheartedly recommend to others.

Reply from Claire Blank, Marketing at Kibworth Court

Thank you for your lovely feedback which was appreciated by all the staff. I am glad we were there to help at a difficult time to provide the care your mother needed and that she enjoyed the activities.

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Review of
Kibworth Court
from Petrina F (Daughter of Resident) published on 16 November 2022

Submitted via Website • Report

Overall Experience

My mother is 94 years old and has been a happy resident of Kibworth since April 2022. She has vascular dementia and is fiercely independent but a sweetie at heart. The manager and her team give her exceptional care and keep a very close eye on her - hydration and food intake - as well as her practical

needs. GP v local, weekly GP/Nurse visits, all medical issues are closely monitored. I am very reassured that Mummy is safe and well cared for by every single member of staff who are always helpful, kind, respectful, patient and gentle.
On arrival - an open pleasing environment with residents calm/being attended to in the sitting rooms. There may be music gently playing, a resident on the piano or another singing - not at the same time! Activities are always on the go - Halloween decorations inside/outside were amazing with residents having helped to create them. A great atmosphere with lots of laughter.

Reply from Claire Blank, Marketing at Kibworth Court

Thank you for your kind comments. It was a pleasure getting to know you. Our staff take pride in all the care and support they provide so your feedback is greatly appreciated.

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Review of
Kibworth Court
from C L (Son of Resident) published on 14 July 2022

Submitted via Postal Card • Report

Overall Experience

My mother stayed at the home for 3 and a half years, including through all of the lockdowns, when access was difficult. I had always thought the home was very well managed, but it was only towards the end, when I had spent such a long time there that I really appreciate the kindness, patience and dedication

of the staff. I would have no reservations of any family member, no matter how challenging being cared for at this home.

Reply from Claire Blank, Marketing at Kibworth Court

Thank you for your kind feedback, it was our pleasure getting to know you. We take pride in the care our staff provide.

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Review of
Kibworth Court
from A H (Cousin of Resident) published on 28 June 2022

Submitted via Postal Card • Report

Overall Experience

The staff are always very helpful and friendly. My cousin was well looked after and was content in the home.

Reply from Claire Blank, Marketing at Kibworth Court

Thank you for your lovely feedback, it was our pleasure getting to know you. Our staff take great pride in all the care they provide.

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Review of
Framland Residential Home
from Allison B (Daughter of Resident) published on 14 April 2022

Submitted via Website • Report

Overall Experience

Mum has been with Framland for the last 7 months after living a very active and independent life. I was worried and concerned about whether she would be able to settle here.
I don't worry anymore; the staff have done and continue to do an amazing job. Mum is very happy and I know she is safe and well

cared for.
Thank you.

Reply from Claire Blank, Marketing at Framland Residential Home

Thank you for your kind comments. We take pride in the care we provide, so it's really appreciated to hear the staff are providing all the care and support your mum needs and you are reassured.

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Review of
Framland Residential Home
from D P (Son of Resident) published on 3 February 2022

Submitted via Postal Card • Report

Overall Experience

My 87-year-old mother moved into Framland Residential Home as she couldn't cope at home anymore. During her life at Framland (during the pandemic) she had various health challenges and visits to the hospital. My brother and I can say all the staff were fantastic in the care and consideration of our

mother. They all took an interest in her well-being. I believe the night staff on one occasion probably saved her life when spotting a high temperature.

Reply from Claire Blank, Marketing at Framland Residential Home

Thank you so much for your kind comments. Glad we were there to help at a difficult time and provide the care your mother needed. It was greatly appreciated to hear that as we take pride in our staff and the care they provide.

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Review of
Kibworth Court
from Annette C (Daughter of Resident) published on 10 January 2022

Submitted via Website • Report

Overall Experience

My mum was admitted to Kibworth Court mid September 2020 in the first waves of Covid. She was diagnosed with vascular dementia had macula degeneration and deafness and was very frail.
Immediately the manager and her team made Mum feel welcome and ensured that she was supported whilst she made friends.

Lockdown made visits to see my mum impossible but the staff enabled telephone or video-based visits throughout. When regulations were relaxed, the staff welcomed family’s back to engage in more traditional visits and supported residents, like my mum, who couldn’t understand why she was being cared for and why the covid virus meant that physical contact wasn’t possible.
Throughout Mum's time in the care home, the team ensured that residents had stimulating things to do and I was able to view photographs of activities that Mum was cheerfully engaged with.
Mum passed before Christmas and the care provided to Mum continued with their support to me. I would recommend this care home.

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Review of
Kibworth Court
from Ruth T-D (Daughter of Resident) published on 6 September 2021

Submitted via Postal Card • Report

Overall Experience

My mum sadly passed away at the end of August. She has had a happy time in Kibworth Court, where her care has been excellent. Her palliative care was superb, and I trusted Mum with the great staff who gave her kind, intuitive and professional support to the end. I cannot speak highly enough of everything

they did. What a wonderful team and home. I'm grateful.

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Review of
Framland Residential Home
from Davina B (Daughter of Resident) published on 11 May 2021

Submitted via Website • Report

Overall Experience

Framland was home to my dad David for 22 months. He was so well looked after by all the staff. Dad was always laughing with the staff and seemed genuinely contented at Framland. Can't thank them enough for their care.

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Care Homes Owned by Newbloom Healthcare in Leicestershire

Newbloom Healthcare Locations in Leicestershire (2)

Newbloom Healthcare Reviews in Leicestershire (52)

Kibworth Court

Kibworth Court

Kibworth Court

Kibworth Court

Kibworth Court

Kibworth Court

Kibworth Court

Framland Residential Home

Framland Residential Home

Kibworth Court

Kibworth Court

Kibworth Court

Kibworth Court

Kibworth Court

Kibworth Court

Framland Residential Home

Framland Residential Home

Kibworth Court

Kibworth Court

Framland Residential Home

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