Care Homes Owned by Nightingale Retirement Care Ltd

9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Nightingale Retirement Care Ltd
At Nightingale Retirement Care Ltd professionals understand that choosing care is never easy which is why your first two visits are free of charge. Having got to know the team, you can then decide if they are the right choice to help you further – from as little as thirty minutes up to 24 hours per day:

·         Personal Care

·         Wellbeing Visits

·         Bedtime & Wake-up Care

·         Shopping

·         Cooking

·         Companionship

·         Outings

Nightingale Retirement Care Ltd Locations (2)

 

2 Care Homes owned by Nightingale Retirement Care Ltd

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Priors Mead Care Home

26 Blanford Road, Reigate RH2 7DR 

9.9 72 reviews
"My Mother has been very well cared for at Priors Mead having moved from a different care home where she was very unhappy and her needs…"   Read all 72 reviews
Location Type Care Home

Priors Mead is committed to quality rather than quantity, remaining small enough for residents, their families and the team to really get to know each other. The owners of Priors Mead considered what they would want from a care home, rather than following… Read more about Priors Mead Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 17 Rooms from £1,024 / week
Nettlestead Care Home

19 Sundridge Avenue, Bromley BR1 2PU 

9.9 45 reviews
"It has been a pleasure to get to know the care home, residents and staff. My sister-in-law has been there for nearly 3 months and we are…"   Read all 45 reviews
Location Type Care Home

Nettlestead has deliberately focused on quality rather than quantity, remaining small enough for everybody to know each other, and their clients and their families love it. Instead of providing care as it has always been done, the owners of Nettlestead… Read more about Nettlestead Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 20 Rooms from £1,262 / week

Nightingale Retirement Care Ltd Reviews (117)

9.9
Nightingale Retirement Care Ltd has a Group Review Score of 9.9 (9.899) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Nightingale Retirement Care Ltd must have a Review Score.

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Review of

Nettlestead Care Home

from Ann E (Sister-in-law of Resident) published on 4 February 2025
Overall Experience  Overall Experience 5.0 out of 5

It has been a pleasure to get to know the care home, residents and staff. My sister-in-law has been there for nearly 3 months and we are happy with every aspect of her care. It was easy to choose the home having visited only once and it has proved the right choice. Beautiful building and facilities,
very caring and helpful staff, nothing is too much trouble.

Reply from Lily Keegan, Manager at Nettlestead Care Home

Thank you so much for your kind words. It has been a pleasure having her with us and a pleasure meeting you also.


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Review of

Nettlestead Care Home

from Debra W (Daughter of Resident) published on 27 January 2025
Overall Experience  Overall Experience 5.0 out of 5

A loving caring environment where my mum is comfortable and well cared for. I couldn't wish for better care for her. When I visit the staff always greet me as though I am family and my mum sees the carers as her family.

Reply from Lily Keegan, Manager at Nettlestead Care Home

Thank you for your kind words. It's a pleasure having Mum with us and we are so pleased you are both happy!


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Review of

Priors Mead Care Home

from C M (Daughter of Resident) published on 22 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My Mother has been very well cared for at Priors Mead having moved from a different care home where she was very unhappy and her needs weren't met. The staff are very attentive and I couldn't wish for better care.

Reply from Tenniece Williams, Registered Manager at Priors Mead Care Home

Thank you for sharing your kind words. It has truly been a pleasure caring for Mum and we deeply appreciate your continued support.


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Review of

Priors Mead Care Home

from Alison C (Daughter of Resident) published on 22 January 2025
Overall Experience  Overall Experience 5.0 out of 5

As a family, we are all exceptionally happy with the care that Mum is receiving at Priors Mead. We moved her here from another home that was not good for her, as it was too impersonal. At Priors Mead though, the staff all know her very well indeed, as it's a relatively small home, and this means that
her care is the best it can be.

Reply from Tenniece Williams, Assistant Manager at Priors Mead Care Home

Thank you so much for taking the time to leave us such a lovely review, it truly means so much to us and we are deeply grateful. Caring for Mum and having your family as part of our Priors Mead community is genuinely a delightful experience.


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Review of

Priors Mead Care Home

from Julie K (Daughter of Resident) published on 22 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Priors Mead is an exceptional care home. They have shown so much patience and kindness in the past 12 months towards my father and go above and beyond to support and care for him. All the staff at Priors Mead show empathy and they go out of their way to ensure each person is treated with kindness and
compassion. The facilities are excellent and rooms and lounge area are always clean and tidy. Thank you Priors Mead.

Reply from Tenniece Williams, Registered Manager at Priors Mead Care Home

Thank you for your heartfelt review. Your kind words mean so much to us and we sincerely appreciate you taking the time to share your feedback. It is truly our privilege to care for Dad, make him feel at home and welcome your family as a cherished part of our extended Priors Mead family.


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Review of

Nettlestead Care Home

from J R (Daughter-in-law of Resident) published on 20 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-Law has been in Nettlestead for 3 years. She is 99 and has Alzheimer's and mobility issues. When I visited in December just before Xmas, she was bright, happy and humming 'Rudolph the Red Nose Reindeer' to herself. When I left at lunchtime, she was happily chatting away in the dining room
to the other ladies at her table. And I always get feedback given by the staff on how she is doing without asking. It wasn't possible for her to be cared for in her own home and she is in good hands here.

Reply from Lily Keegan, Manager at Nettlestead Care Home

Thank you so much for your kind review. It's always lovely to see you! Have a great weekend.


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Review of

Nettlestead Care Home

from Alice B (Stepdaughter of Resident) published on 20 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Visited my stepmother yesterday.
Relaxed atmosphere. All the staff are so friendly and caring to all the residents and visitors.
Lunch looked and smelled delicious - fish or chilli.
The manager had time to go over a couple of points with me in private.
I'm always offered a drink and biscuits.

Reply from Lily Keegan, Manager at Nettlestead Care Home

Thank you for your lovely review. It's always great to see you! Have a lovely weekend.


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Review of

Nettlestead Care Home

from Lizzie H (Daughter of Resident) published on 5 July 2024
Overall Experience  Overall Experience 5.0 out of 5

Both my parents are at Nettlestead and have been for well over a year. The care home feels so homely it doesn't feel like a home. I feel extremely lucky to have been able to get my Mum and Dad into the home and knowing that they are so well cared for has given me peace of mind. The care they receive
is second to none, the staff are amazing many of who have worked there for well over ten years which I always think is a good sign, you don't need to care to be a carer but all the staff clearly demonstrate how much they do care, always respectful, compassionate, patient and kind towards all the residents. The food is homemade and delicious and if you happen to arrive at lunchtime you are always offered a dinner. The home is well managed, and the home care manager couldn't do more for you, she has the resident's care needs at the forefront of every decision she makes. I visit my parents a couple of times a week, all at different times of the day and I always receive the same warm welcome.

Reply from Lily Keegan, Assistant Manager at Nettlestead Care Home

Thank you so much for your lovely review. It has always been a pleasure having Mum and Dad with us and just the same pleasure meeting you!


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Review of

Nettlestead Care Home

from Emily H (Daughter of Resident) published on 17 May 2024
Overall Experience  Overall Experience 5.0 out of 5

Nettlestead is a lovely, clean, welcoming care home. Our mother is extremely well cared for. The staff are kind, attentive and enjoy a joke! Our mum is very happy. The food is delicious and meals can be taken in the bright dining room overlooking the garden. There is plenty of entertainment from visiting
singers, yoga, quizzes to bingo. We are so happy we secured a placement for our mother.

Reply from Lily Keegan, Manager at Nettlestead Care Home

Thank you so much for your lovely review! It is a pleasure having Mum with us and its been a pleasure meeting you all!


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Review of

Priors Mead Care Home

from Julie H (Daughter of Resident) published on 24 April 2024
Overall Experience  Overall Experience 5.0 out of 5

Priors Mead is a wonderful home for my mum. They are so caring, friendly and patient. The facilities are excellent, the entertainment programme is well thought out, I couldn’t think of a better place for her to be.

Reply from Liam Tracey, CEO at Priors Mead Care Home

This is a lovely review Julie, thank you as always.


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Review of

Priors Mead Care Home

from Jane E (Daughter of Resident) published on 8 April 2024
Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the exemplary care and attention my father has received since moving into Priors Mead in January 2024.
The staff have made every effort to get to know him and have made sure he has settled well into his new home. I think his health, thanks to the careful monitoring shown by care staff,
has improved. My father is very pleased with his room and often tells me he enjoys the meals that are provided. Thank you Priors Mead.

Reply from Liam Tracey, CEO at Priors Mead Care Home

Thank you for your lovely review. It's lovely to hear that Dad's health is improving and he's settling into Priors Mead.


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Review of

Priors Mead Care Home

from Kim L (Daughter of Resident) published on 8 April 2024
Overall Experience  Overall Experience 5.0 out of 5

Priors Mead is a lovely place for my mother to live, all the rooms are nicely decorated with lovely furnishings, all the staff go above and beyond to look after the residents, they get attention throughout the day and all staff are happy and cheerful. I can't fault anyone, management are very nice and
helpful and food is great, I have eaten there a few times.

Reply from Liam Tracey, CEO at Priors Mead Care Home

Thank you for your lovely feedback Kim. It's lovely to hear the team are recognised, alongside the hard work we put in to ensure the highest quality standards. Thank you again.


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Review of

Priors Mead Care Home

from Heather P (Friend of Resident) published on 25 March 2024
Overall Experience  Overall Experience 5.0 out of 5

The staff are only too willing to help and resolve issues quickly.
They are kind to residents and nothing seems too much trouble.
The atmosphere in the home is tranquil and calm. It doesn’t smell; there are fresh flowers around to bring the outdoors in. There are lots of places to sit quietly with
our relative.
Staff always have a smile for visitors and residents.
Lots of activities to stimulate residents and activities to include their families.

Reply from Tenniece Williams, Registered Manager at Priors Mead Care Home

We sincerely appreciate your heartfelt review. Your kind words mean the world to us, and we're truly grateful for your time and feedback. It has been our pleasure to welcome and care for Mum. She has adjusted seamlessly, it's hard to believe she only recently joined us! Thank you once more for your kindness and trust.


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Review of

Nettlestead Care Home

from Rachel O (Daughter of Resident) published on 30 January 2024
Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Nettlestead for nearly four years now and I cannot fault it at all.
The care and attention from everyone is outstanding. Excellent cleanliness always. The food is very good and everyone goes out of their way to ensure Mum is happy.
I have no hesitation in highly recommending Nettlestead.

Reply from Lily Keegan, Assistant Manager at Nettlestead Care Home

Thank you for your lovely review. It is a pleasure having Mum and a pleasure having you visit.


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Review of

Nettlestead Care Home

from Stephen J (Nephew of Resident) published on 29 January 2024
Overall Experience  Overall Experience 4.0 out of 5

I’m satisfied with the service that the care home provides to my aunt who as her dementia gets worse, is proving more and more difficult to handle. She rarely makes any complaint about the service she receives which is a good thing.

Reply from Nicola Neeson, Registered Manager at Nettlestead Care Home

Thank you for taking the time to leave us a review.


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Review of

Nettlestead Care Home

from Julie H (Daughter of Resident) published on 29 January 2024
Overall Experience  Overall Experience 5.0 out of 5

The moment I stepped through the front door I knew that Nettlestead was the care home for my mum, it felt so homely.
My mum has only been in Nettlestead for a few months but I cannot fault the staff, so professional, caring and friendly. They can't do enough for my mum and have got to know her really
well over such a short space of time to help her settle in. I know that my mum is well cared for 24 hours a day, which gives me peace of mind. The food is freshly prepared every day and the home is kept clean and tidy, with lots of activities for the residents.

Reply from Lily Keegan, Assistant Manager at Nettlestead Care Home

Thank you so much for your kind words. It's been a pleasure having Mum and meeting you all.


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Review of

Nettlestead Care Home

from Gill W (Daughter of Resident) published on 30 October 2023
Overall Experience  Overall Experience 5.0 out of 5

We can’t thank the amazing ladies at Nettlestead enough. Unfortunately, Mum wasn’t there for very long, but the care and kindness they gave her to the end was second to none, as well as looking after us!

Reply from Nicola Neeson, Registered Manager at Nettlestead Care Home

Thank you for your kind review.
It was a pleasure and honour to have had Mum with us for the short time she was here at Nettlestead.


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Review of

Nettlestead Care Home

from G G (Daughter of Resident) published on 11 October 2023
Overall Experience  Overall Experience 5.0 out of 5

My mum was in there for four weeks for respite care after a hospital stay. My mum just loved her time there and was reluctant to leave, the staff were absolutely brilliant and made a big fuss of Mum which gave me total peace of mind and also made all her visitors very welcome. Also great support from
management.

Reply from Nicola Neeson, Registered Manager at Nettlestead Care Home

Thank you for your kind words. It was a pleasure having Mum stay with us and lovely to have met you all.


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Review of

Priors Mead Care Home

from Stephanie N (Daughter of Resident) published on 9 October 2023
Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Priors Mead for just over two years. She lived at home till the age of 90. The staff encouraged Mum to be involved in activities which she enjoyed. In the last few months of her life, the staff were fantastic encouraging her to eat and waving to her every time they passed
her room and quite often she would wave back. They kept me informed at all times if Mum wasn’t too good. I was so grateful that I was able to be with Mum at the end. The staff were very respectful and asked if I was okay. I chose Priors as it was small and caring and the staff are lovely. I will miss them, especially all the cups of tea they have made for me every time I visit.
Thank you all again for the care you gave Mum she was always kept comfortable. I would recommend Priors to friends and feel very fortunate to have found Priors Mead.

Reply from Tenniece Williams, Head of Home at Priors Mead Care Home

Thank you so much for taking the time to leave us such a lovely review, this honestly means so much to us and we are very grateful. Mum was very special to us and is already missed so much by all of the Priors Mead team and residents. Please feel free to pop in at any time, we promise there will always be a cup of tea here for you!


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Review of

Nettlestead Care Home

from Philip W (Respite Resident) published on 5 October 2023
Overall Experience  Overall Experience 5.0 out of 5

I spent two weeks convalescing in this wonderful care home after two days in hospital having a hip operation. This has been my only experience of a care home. My consultant said I needed two weeks of rest and relaxation and I couldn't have asked for better. My room was bright, very clean and comfortable
with a nice bed, TV, en suite adequate storage space and chair for visitors. The en suite was very clean and had adequate soap, towels, flannels and call alert. The staff were very friendly and caring and happy to respond promptly if I needed to call them using the call button. Meals were delicious, very adequate portions and brought to my room when I needed. Also, additional cups of tea or whatever I needed were cheerfully brought to my room. The communal dining room and sitting room were comfortable and decorative and again 'waitress service!' The garden is a delight, quiet and restful and with more than adequate seating. I wouldn't hesitate to recommend this lovely care home.

Reply from Nicola Neeson, Registered Manager at Nettlestead Care Home

Thank you for your kind review, it was a pleasure to be able to support you with your recovery. We wish you well with your onward recovery.


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Awards / Recognitions (2)

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Frequently Asked Questions about Nightingale Retirement Care Ltd

How many Care Homes does Nightingale Retirement Care Ltd own?

Nightingale Retirement Care Ltd own 2 Care Homes.

Which Nightingale Retirement Care Ltd Care Homes have the highest review score?

Priors Mead Care Home & Nettlestead Care Home have the highest review score.