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Care Home Owned by Nightingale Retirement Care Ltd in Surrey

9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Nightingale Retirement Care Ltd in Surrey

Only the locations & reviews in Surrey for Nightingale Retirement Care Ltd are showing below.

View the details of all 2 locations (with 117 reviews) owned by Nightingale Retirement Care Ltd

Nightingale Retirement Care Ltd Locations in Surrey (1)

 

1 Care Home owned by Nightingale Retirement Care Ltd in Surrey

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Priors Mead Care Home

26 Blanford Road, Reigate RH2 7DR 

9.9 72 reviews
"My Mother has been very well cared for at Priors Mead having moved from a different care home where she was very unhappy and her needs…"   Read all 72 reviews
Location Type Care Home

Priors Mead is committed to quality rather than quantity, remaining small enough for residents, their families and the team to really get to know each other. The owners of Priors Mead considered what they would want from a care home, rather than following… Read more about Priors Mead Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 17 Rooms from £1,024 / week

Nightingale Retirement Care Ltd Reviews in Surrey (72)

9.9
Nightingale Retirement Care Ltd has a Group Review Score of 9.9 (9.899) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Nightingale Retirement Care Ltd must have a Review Score.

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Review of

Priors Mead Care Home

from C M (Daughter of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been very well cared for at Priors Mead having moved from a different care home where she was very unhappy and her needs weren't met. The staff are very attentive and I couldn't wish for better care.

Reply from Tenniece Williams, Registered Manager at Priors Mead Care Home

Thank you for sharing your kind words. It has truly been a pleasure caring for Mum and we deeply appreciate your continued support.


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Review of

Priors Mead Care Home

from Alison C (Daughter of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are all exceptionally happy with the care that Mum is receiving at Priors Mead. We moved her here from another home that was not good for her, as it was too impersonal. At Priors Mead though, the staff all know her very well indeed, as it's a relatively small home, and this means that
her care is the best it can be.

Reply from Tenniece Williams, Assistant Manager at Priors Mead Care Home

Thank you so much for taking the time to leave us such a lovely review, it truly means so much to us and we are deeply grateful. Caring for Mum and having your family as part of our Priors Mead community is genuinely a delightful experience.


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Review of

Priors Mead Care Home

from Julie K (Daughter of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Priors Mead is an exceptional care home. They have shown so much patience and kindness in the past 12 months towards my father and go above and beyond to support and care for him. All the staff at Priors Mead show empathy and they go out of their way to ensure each person is treated with kindness and
compassion. The facilities are excellent and rooms and lounge area are always clean and tidy. Thank you Priors Mead.

Reply from Tenniece Williams, Registered Manager at Priors Mead Care Home

Thank you for your heartfelt review. Your kind words mean so much to us and we sincerely appreciate you taking the time to share your feedback. It is truly our privilege to care for Dad, make him feel at home and welcome your family as a cherished part of our extended Priors Mead family.


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Review of

Priors Mead Care Home

from Julie H (Daughter of Resident) published on 24 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Priors Mead is a wonderful home for my mum. They are so caring, friendly and patient. The facilities are excellent, the entertainment programme is well thought out, I couldn’t think of a better place for her to be.

Reply from Liam Tracey, CEO at Priors Mead Care Home

This is a lovely review Julie, thank you as always.


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Review of

Priors Mead Care Home

from Jane E (Daughter of Resident) published on 8 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the exemplary care and attention my father has received since moving into Priors Mead in January 2024.
The staff have made every effort to get to know him and have made sure he has settled well into his new home. I think his health, thanks to the careful monitoring shown by care staff,
has improved. My father is very pleased with his room and often tells me he enjoys the meals that are provided. Thank you Priors Mead.

Reply from Liam Tracey, CEO at Priors Mead Care Home

Thank you for your lovely review. It's lovely to hear that Dad's health is improving and he's settling into Priors Mead.


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Review of

Priors Mead Care Home

from Kim L (Daughter of Resident) published on 8 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Priors Mead is a lovely place for my mother to live, all the rooms are nicely decorated with lovely furnishings, all the staff go above and beyond to look after the residents, they get attention throughout the day and all staff are happy and cheerful. I can't fault anyone, management are very nice and
helpful and food is great, I have eaten there a few times.

Reply from Liam Tracey, CEO at Priors Mead Care Home

Thank you for your lovely feedback Kim. It's lovely to hear the team are recognised, alongside the hard work we put in to ensure the highest quality standards. Thank you again.


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Review of

Priors Mead Care Home

from Heather P (Friend of Resident) published on 25 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are only too willing to help and resolve issues quickly.
They are kind to residents and nothing seems too much trouble.
The atmosphere in the home is tranquil and calm. It doesn’t smell; there are fresh flowers around to bring the outdoors in. There are lots of places to sit quietly with
our relative.
Staff always have a smile for visitors and residents.
Lots of activities to stimulate residents and activities to include their families.

Reply from Tenniece Williams, Registered Manager at Priors Mead Care Home

We sincerely appreciate your heartfelt review. Your kind words mean the world to us, and we're truly grateful for your time and feedback. It has been our pleasure to welcome and care for Mum. She has adjusted seamlessly, it's hard to believe she only recently joined us! Thank you once more for your kindness and trust.


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Review of

Priors Mead Care Home

from Stephanie N (Daughter of Resident) published on 9 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Priors Mead for just over two years. She lived at home till the age of 90. The staff encouraged Mum to be involved in activities which she enjoyed. In the last few months of her life, the staff were fantastic encouraging her to eat and waving to her every time they passed
her room and quite often she would wave back. They kept me informed at all times if Mum wasn’t too good. I was so grateful that I was able to be with Mum at the end. The staff were very respectful and asked if I was okay. I chose Priors as it was small and caring and the staff are lovely. I will miss them, especially all the cups of tea they have made for me every time I visit.
Thank you all again for the care you gave Mum she was always kept comfortable. I would recommend Priors to friends and feel very fortunate to have found Priors Mead.

Reply from Tenniece Williams, Head of Home at Priors Mead Care Home

Thank you so much for taking the time to leave us such a lovely review, this honestly means so much to us and we are very grateful. Mum was very special to us and is already missed so much by all of the Priors Mead team and residents. Please feel free to pop in at any time, we promise there will always be a cup of tea here for you!


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Review of

Priors Mead Care Home

from Nicola W (Daughter of Resident) published on 7 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent over 3 years at Priors Mead, until her death there in May 2023. The staff were always caring, friendly and welcoming and my mother settled in quickly. She liked her room and enjoyed the activities they put on - they have plenty of them - and was content there and very well looked after.
During her last few months, she deteriorated a lot physically and mentally and I was especially impressed and grateful that the staff were still so very caring with her. When she was no longer able to get up and had to stay in bed, they put everything in place for her comfort and were very attentive as dementia resulted in her forgetting where she was and getting distressed. They were very kind to me and other family/friends at this difficult time. I thoroughly recommend Priors Mead.

Reply from Tenniece Williams, Head Of Home at Priors Mead Care Home

Thank you so much for taking the time to leave us such a lovely review, this honestly means so much to us and we are very grateful. Taking care of Mum and having your family be a part of our Priors Mead community has truly been a delightful experience.


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Review of

Priors Mead Care Home

from Richard W (Son of Resident) published on 7 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear Mum has been a resident at Priors Mead since January 2018 and is very happy there. The management and staff look after her extremely well, they are caring and compassionate. Health complications have resulted in hospital visits but these are dealt with efficiently and I am always kept informed.
She is well fed and watered and enjoys all the entertainments laid on. I would recommend Priors Mead to anyone.

Reply from Tenniece Williams, Assistant Manager at Priors Mead Care Home

Thank you so much for taking the time to leave us such a lovely review, this honestly means so much to us and we are very grateful. It has been and continues to be, an absolute pleasure caring for Mum. Thank you for your continued support.


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Review of

Priors Mead Care Home

from K W (Husband of Resident) published on 23 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Priors Mead - staff, food, comfort and care - all excellent!

Reply from Kelly McManus, Manager at Priors Mead Care Home

Thank you so much for taking the time to leave us a review. Your feedback is very much appreciated by our team.


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Review of

Priors Mead Care Home

from Graham W (Son of Resident) published on 22 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The building is always clean, warm and welcoming and I have never seen the staff anything other than polite, happy and patient.
My mother arrived at Priors Mead Care Home 6 months ago but unfortunately, like so many older people she deteriorated mentally over a short time. The staff have done their
utmost to accommodate this new and sometimes challenging behaviour and do their best to ensure that my mother's time and our visits are as enjoyable and stress-free as possible.
We are all exceptionally happy to have found this home.

Reply from Kelly McManus, Manager at Priors Mead Care Home

Dear Graham, thank you so much for taking the time to leave us a review. Your feedback is very much appreciated by our team and we are so pleased you've had a positive experience with us so far. Take care.


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Review of

Priors Mead Care Home

from Robert L (Son of Resident) published on 22 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Initially, my father and mother joined Priors Mead in mid-2018. In choosing the home, several were visited and Priors Mead was, by far the best. Dad had to move to another home because he needed nursing care and this reinforced the view that Priors Mead offered a much better standard of care than the
norm. COVID and the nationwide issues in the care industry has inevitably impacted on all homes. However, Priors Mead continues to provide an excellent level of care and the head of home deserves a special mention in dealing so well with the challenges of running a care facility.

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Review of

Priors Mead Care Home

from K J (Granddaughter of Resident) published on 14 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran stayed at Priors Mead Care Home for some respite care following some difficulties at home and our family could not believe the difference in her whilst with them! She was happier, brighter, well fed, and constantly amused! Her room was lovely with views of their stunning garden and my gran particularly
loved the magnolia tree right outside her window. Every member of the team we came across was friendly and happy to help - I wouldn’t mind staying there myself! Huge thanks to all, I am sure she will be back!

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Review of

Priors Mead Care Home

from I T (Friend of Resident) published on 3 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend and neighbour has lived at Priors Mead Care Home for a year or so, after an unfortunate fall at home which meant he was no longer able to look after himself.
I visit regularly and must say how impressed I've been with the friendly staff who are clearly professional, caring and treat the residents
with respectful dignity and kindness. The facilities include a lovely communal lounge, dining room, and wonderful conservatory.
I've noticed that my friend is always smartly dressed with freshly laundered clothing and his bedding similarly is spotlessly clean. His room is bright and cheery and I think was redecorated before he moved in. He enjoys a lovely view over the large attractive garden, which is beautifully kept and benefits from a large patio area.
The home is warm and inviting and visitors are made welcome any time and greeted with an offer of a hot drink, which is much appreciated.

Reply from Kelly McManus, Manager at Priors Mead Care Home

Thank you so much for taking the time to leave us such a glowing review. Your feedback means a lot to the team here at Priors Mead and we are so pleased that you, and your friend, are happy with your experience. We look forward to seeing you again soon.


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Review of

Priors Mead Care Home

from Michael S (Son of Resident) published on 13 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at Priors Mead Care Home just two years ago at the height of Covid. During her stay there she has been looked after by a kind and caring staff. The staff treat all the residents with great respect in their declining years. My mother is happy in this caring environment. I and my sister
and brother would highly recommend Priors Mead for their close relative.

Reply from Kelly McManus, Manager at Priors Mead Care Home

Dear Michael, thank you so much for taking the time to leave us such a kind review, this means a lot to us. It has been a pleasure looking after Mum and getting to know her family. We'll see you soon.


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Review of

Priors Mead Care Home

from Linda T (Daughter of Resident) published on 29 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Priors Mead Care Home for about 18 months and throughout that time she has been treated with kindness and respect. The wonderful staff are very friendly and welcoming and being a small care home they know their residents well which creates a pleasant and fun atmosphere.
The staff work extremely hard to provide an interesting and varied range of activities and decorate the home in different ways depending on the time of year.
Following a stay in hospital specialist equipment was organised by the manager to enable Mum to return to Priors Mead for which we are very grateful and we are kept well informed as to how Mum is both mentally and physically. The home itself has very nicely decorated bright rooms with a variety of seating areas which creates a very homely feel and when it is warm enough the residents can go outside and enjoy the lovely garden.
We are very happy with the care and support given to Mum and would highly recommend Priors Mead.

Reply from Liam Tracey, CEO at Priors Mead Care Home

Thank you Linda, this is a lovely review.
It's really nice to hear Mum has settled and enjoying her time within Priors Mead.


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Review of

Priors Mead Care Home

from P F (Daughter of Resident) published on 12 October 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have nothing but praise for Priors Mead Care Home. They have done their best to make dad feel comfortable in his new home. He has made new friends and enjoyed a range of fun activities. A big thank you to all the wonderful staff for all their help and support.

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Review of

Priors Mead Care Home

from C W (Daughter of Resident) published on 12 October 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We consider ourselves lucky that Priors Mead were able to accommodate our loved one when she needed a few weeks of care after a stay in hospital. The staff are friendly and caring, and there is a warm family feel to this relatively small home. Even as a temporary resident we found that the manager was
proactive in getting repeat prescriptions, organising district nurse's care etc. Thank you.

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Review of

Priors Mead Care Home

from H P (Resident) published on 7 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy atmosphere. Helpful carers. Everything about Priors Mead Care Home exceeds my expectations. I couldn't be happier.

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Awards / Recognitions (2)

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