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Care Homes Owned by Sutton Nursing Homes Ltd

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Sutton Nursing Homes Ltd
Sutton Nursing Homes Ltd run two homely residential accommodations, adhering to all regulatory standards and striving for a stimulating environment in which residents feel secure and respected.

A satisfying service would not be complete without a nutritious and versatile food menu, with a wide range of traditional and seasonal produce, an activities programme that puts users in touch with numerous hobbies and interests, together with a number of relaxing additions such as aromatherapy and manicures.

Sutton Nursing Homes Ltd Locations (2)

 

2 Care Homes owned by Sutton Nursing Homes Ltd

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Lodore Nursing Home

9 Mayfield Road, Sutton SM2 5DU 

9.9 16 reviews
"On arrival at the home we are always welcomed by the staff and we are offered tea and coffee. The home is very clean and tidy, Mum is kept…"   Read all 16 reviews
Location Type Care Home

Lodore Nursing Home is a thirty-capacity Sutton care accommodation that employs highly-qualified carers to help people with to overcome the daily healthcare challenges they face. The accommodation is suitable for people with physical disabilities,… Read more about Lodore Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 36 Rooms from £1,200 / week
Orchard House Nursing Home

35 Hallmead Road, Sutton SM1 1RD 

9.8 22 reviews
"Had to make the decision not seeing home, made the right decision. Staff are wonderful and caring, lovely room.…"   Read all 22 reviews
Location Type Care Home

Orchard House Nursing Home provides an ideal living environment for adults with care needs to feel empowered and respected, while having access to a professional team skilled in looking after their healthcare complications. Staff are experienced in… Read more about Orchard House Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 44 Rooms from £1,200 / week

Sutton Nursing Homes Ltd Reviews (38)

9.8
Sutton Nursing Homes Ltd has a Group Review Score of 9.8 (9.845) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sutton Nursing Homes Ltd must have a Review Score.

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Review of

Orchard House Nursing Home

from N W (Husband of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy the food at Orchard House and the staff are very caring. Sound progress of my wife has been aided by the treatment she is receiving.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind feedback. Much appreciated.


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Review of

Orchard House Nursing Home

from J T (Friend of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had to make the decision not seeing home, made the right decision. Staff are wonderful and caring, lovely room.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind feedback. Much appreciated.


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Review of

Lodore Nursing Home

from Dawn S (Daughter of Resident) published on 25 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On arrival at the home we are always welcomed by the staff and we are offered tea and coffee.
The home is very clean and tidy, Mum is kept clean and her clothes always look nice and well-kept.
We find the staff very supportive, when Mum is not at her best, and are always there to help us with any
concerns we may have regarding Mum.
I have been with Mum when her lunch has been served, it always looks nice and well-presented.
Mum's room is very well kept, and her clothes are all tidy in her drawers and wardrobe.
Overall we find the home a lovely place for Mum to be whatever time she has left to be surrounded by the lovely staff that look after her.
We would like to thank everyone concerned who is involved with the care for Mum.

Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind feedback. We are very grateful to see that our efforts and dedication keep our residents and their families happy and comfortable.


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Review of

Lodore Nursing Home

from Jane C (Daughter of Resident) published on 21 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at the home since July 2023. The home is dated, however for elderly residents this is unlikely to be an issue. Young visitors to the home may take a different view. Our experience with the home has been positive. Mum is well cared for and recognises the staff who come into her
room. The care home manager is always accessible to us if we have a concern. The team at Lodore, which includes the nursing staff, carers, and housekeepers, are kind, compassionate and very welcoming. When we leave the home we feel that Mum is in good hands which is so important to us. I don't really have an opinion on value for money because I am not up to date with the costs of other care homes in the area. However, I suspect it is good value for money. I would recommend this nursing home because the care is excellent which should be the most important consideration to anyone looking for a nursing home.

Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your feedback. Much appreciated. The staff will be very happy to hear your excellent feedback.


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Review of

Lodore Nursing Home

from Ian D (Nephew of Resident) published on 18 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lodore have looked after my Aunt for the best part of two and a half years. During that time, she received brilliant service and care.
The staff at Lodore looked after her with great care and love. In my dealings with them, they have been thoughtful and communicative if there was a problem.
If I was
to recommend a home for family or friends in the future, Lodore would be top of my list.

Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind feedback. Much appreciated.


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Review of

Lodore Nursing Home

from D S (Relative of Resident) published on 12 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care provided. This is a very caring home, all the staff are really helpful and kind. They have made a difficult situation the best it can be through their hard work and dedication.

Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind words. Our staff will be very happy to hear your positive feedback.


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Review of

Lodore Nursing Home

from Christopher B (Son of Resident) published on 10 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has now been in Lodore for more than 7 years. During that time she has always received kind care and attention from the staff here. Yes, there have been various staff changes but the levels of care have always been very good. Whilst bed-bound Mum is looked after extremely well whether that
is nursing care, general care or just talking to us as a family.

Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind feedback. Much appreciated.


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Review of

Lodore Nursing Home

from Debbie B (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased that my mum was accepted for a place in this nursing home upon her discharge from hospital. Her arrival day was her birthday and they baked her a cake and waited until we were there to gather in her room to sing Happy Birthday. The staff, without exception, are very friendly and always
find the time for a brief conversation and if they have seen me arrive to visit they will bring me a cup of tea. Unfortunately, my mum is bed-bound but she is always kept clean and the bedding is always clean also. Mum is as happy and as comfortable as she can be given the circumstances and this knowledge gives me a lot of comfort. I cannot thank them all enough for the care they have provided and continue to provide in making this difficult time a little easier.

Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind Feedback.vThe staff will be very grateful and happy to hear your opinion.


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Review of

Lodore Nursing Home

from K M (Niece of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident for in excess of 4 years at Lodore care home.
She has been cared for well in sometimes difficult circumstances and the staff have always been diligent in their attendance.
The managers and staff have kept us informed of my aunt's wellbeing and needs as we live abroad both
by email and telephone which is greatly appreciated.

Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind feedback. Much appreciated.


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Review of

Lodore Nursing Home

from E R (Relative of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been a resident of Lodore since September 2022. The staff are attentive and caring, and my relative feels content and happy. If I had any issues I know how to reach the manager. The communication for relatives is excellent.
My relative has choices of food and what they would like to
do with their day. They are encouraged to take part in activities if they wish. Lodore feels homely and welcoming. My relative regularly comments to me about how happy they are at Lodore. The staff turnover that we have experienced is very low.

Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you very much for your kind Feedback. Much appreciated.


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Review of

Orchard House Nursing Home

from J H (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved into Orchard House Nursing Home in Autumn 2023 from hospital. During her hospital stay it was touch and go whether she would pull through. However, the care at Orchard House has turned this around and Mum is now almost back to the way she was before she fell ill. I do think without their
care she would not still be with us. Initially she was allocated a small room but now in a lovely big airy room and she enjoys watching the comings and goings outside. She has gained weight and although eats only a little she especially enjoys the sandwiches and cakes late afternoons. Mum is a loner and prefers to stay in her room than join in activities but these are always open to her and staff always ask her if she would like to be included.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your wonderful feedback, much appreciated.


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Review of

Orchard House Nursing Home

from Gordon R (Husband of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the staff I've engaged with while visiting my wife. She is bed bound and needs 24 hour care. I cannot praise the staff enough, from the managers, to the care staff, laundry staff and cleaners. Very busy people but they all have time to spare for any questions I may have. Also the
home is very clean and tidy.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind feedback, much appreciated.


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Review of

Lodore Nursing Home

from F P (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving Mum into a nursing home was something she would never have chosen, however, when it became essential she could not have had a better experience. From the first time Mum and I met the staff we were welcomed into the Lodore family. Mum was treated with dignity and respect at all times. She was
cared for throughout her final months by staff who really cared about their job and the service they provided. Their care also extended to myself to make sure they support me too. I couldn't have asked for better.

Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind words. Our staff will be very happy to hear your good review.


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Review of

Orchard House Nursing Home

from Laura H (Daughter-in-law of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law spent 15 months at Orchard House Nursing Home. She had advanced dementia and was well cared for, her needs were met and changed when needed. Communication was excellent and the staff were incredibly caring, from the chef to the cleaning staff and management. For her family, the most
important thing was knowing she was safe and cared for and we felt that completely. Her husband was supported and encouraged to participate in events, and after her sad passing everything was handled with dignity and love. For us, they were outstanding and I would reach out to them immediately when the time comes for support again.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind words. Our staff will be very happy to hear your feedback.


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Review of

Orchard House Nursing Home

from Ginny Y (Cousin of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin has been a resident of Orchard House Nursing Home for over a year now. Her overall condition improved immeasurably when she moved to Orchard House. This, I believe, is due to the facilities, food and care of her existing conditions, but more importantly the care and concern of the staff who
have been truly wonderful. The manager has also always been available for updates and feedback as I don't get to visit my cousin often, and is always friendly and approachable.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind words. Much appreciated


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Review of

Orchard House Nursing Home

from S B (Daughter of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care that my mother has received over the period of time she has been at Orchard House Care Home. I feel content leaving my mother, knowing that she will be well looked after and cared for by all the members of staff.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind words. Our staff will be very happy to hear your good feedback.


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Review of

Orchard House Nursing Home

from A P (Daughter of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Orchard House Nursing Home. All staff are very friendly, warm, caring and professional to the people they look after and the family members / friends that visit. This is when we are greeted at the door and when they are doing their jobs within the home. They treat my dad with
kindness, respect etc., despite his physical and mental disabilities. The manager is so warm, kind, caring, professional. She puts the needs of her residents first, her staff, as well as being kind, caring and more, it is really understanding towards her residents' family members and about their well being too. It is an honour to say, that she truly cares about the family members of the residents. Thank you so much, the manager and to your wonderful team at Orchard House. Keep doing what you are doing. It is much appreciated. Warm regards, to everyone.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind words. Much appreciated.


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Review of

Lodore Nursing Home

from J P (Partner of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lodore is a very friendly care home. All staff are friendly and very polite. Nothing seems too much trouble for them. They are extremely kind and look after residents with the utmost care.
You can approach them at any time and they take trouble to explain everything to you.

Reply from Vera Liubchivschi, Manager at Lodore Nursing Home

Thank you so much for your kind words, much appreciated. Our staff will be very happy to hear your good feedback.


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Review of

Orchard House Nursing Home

from D S (Daughter of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchard House has a real homely feel about it.
The staff are like a big family and Mum was made to feel comfortable from the very beginning.
We liked it so much that we decided to move our dad, from another nursing home to join her there.
Sadly, Dad passed away shortly after but we were grateful
that they got to spend time together in a loving atmosphere.
After almost 4 years at Orchard House - Mum's passing, like Dad's, was dealt with, with dignity and respect.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind words. Our staff will be very happy to hear your review. Much appreciated.


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Review of

Orchard House Nursing Home

from Anne F (Cousin of Resident) published on 9 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchard House Nursing Home has proved to be an excellent care home for my partially paralysed cousin. The staff are friendly, well motivated and supportive. The rooms are well kept and the new owners are keen to make further improvements. I would highly recommend the home.

Reply from Vera Liubchivschi, Manager at Orchard House Nursing Home

Thank you so much for your kind words. We are very happy and grateful for your feedback and we will continue to do our best.


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Awards / Recognitions (0)

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Frequently Asked Questions about Sutton Nursing Homes Ltd

How many Care Homes does Sutton Nursing Homes Ltd own?

Sutton Nursing Homes Ltd own 2 Care Homes.

Which Sutton Nursing Homes Ltd Care Homes have the highest review score?

Lodore Nursing Home & Orchard House Nursing Home have the highest review score.
Sutton Nursing Homes Ltd in London

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