1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Prime Care Group

Care Homes Owned by Prime Care Group

8.1 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Prime Care Group
Prime Care Group run four nursing homes, based in Streatham, Sutton and South Croydon, that are located in pleasant residential areas and offer comfortable interiors for sick and elderly residents to find comfort and peace of mind.

Loved ones are made to feel a part of the service and all staff are professionally qualified to carry out the personalised care packages individuals require.

Prime Care Group Locations (2)

 

2 Care Homes owned by Prime Care Group

Sort by:
View on Map
St John's Nursing Home Ltd

129 Haling Park Road, South Croydon CR2 6NN 

8.2 27 reviews
"I have been Very happy with the care and excellent facilities. Food is great too with a nice variety of high quality dishes for lunch.…"   Read all 27 reviews
Location Type Care Home

St John's Nursing Home is a well-established care home located in a quiet residential area in South Croydon, Surrey. They provide 24 hour care offering nursing, residential, dementia care, respite, palliative, Parkinson’s and convalescence care. Their… Read more about St John's Nursing Home Ltd

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 58 Rooms
Gibson's Lodge Nursing Home

Gibson's Hill, Streatham, London SW16 3ES 

8.0 4 reviews
"The care home is situated in a picturesque spot. The staff are plentiful, friendly, helpful and efficient. Residents are treated with…"   Read all 4 reviews
Location Type Care Home

Gibson’s Lodge Nursing Home located in Streatham is a family-run home situated in a quiet, leafy suburban street close to the park but still conveniently located for all transport links, shops and other local facilities. The aim is to provide a homely… Read more about Gibson's Lodge Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 53 Rooms from £1,450 / week

Prime Care Group Reviews (31)

8.1
Prime Care Group has a Group Review Score of 8.1 (8.060) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Prime Care Group must have a Review Score.

Overall Experience

  • 13
  • 5
  • 1
  • 0
  • 1

Date Published

31
3
4
5
26
Review of

St John's Nursing Home Ltd

from Kamila S (Daughter of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Patient and caring staff, effective and hands on management,flexible and accomodating,going out of their way to meet the individual needs.Very good communication,the Relatives Portal regularly updated and great for relatives who can't visit every day.
All staff including maintanance,reception,entertainment
etc staff seem to be working well together and get involved in resident care.
The rooms are nicely decorated,spacious and kept clean.
These are my early observations as my relative has only been at St Johns NH for a month but the first I'm ressions are very good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St John's Nursing Home Ltd

from Josephine P (Wife of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been Very happy with the care and excellent facilities. Food is great too with a nice variety of high quality dishes for lunch. Staff are very accommodating and qualified to help with any challenges

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St John's Nursing Home Ltd

from H H (Friend of Resident) published on 6 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

There are many very caring staff who are friendly and approachable. The new manager is easy to communicate with and is very responsive to feedback. There is a willingness to listen and to seek solutions to meet the needs of my friend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Gibson's Lodge Nursing Home

from T S (Daughter of Resident) published on 4 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is situated in a picturesque spot. The staff are plentiful, friendly, helpful and efficient. Residents are treated with respect, great kindness, and an affectionate attitude.
The care home, though not 'posh' in presentation is, without fail, kept extremely fresh and clean. (Freshness
is genuine and without chemical smells).
My Mother has been a resident for 4 and a half years and has been kept safe, well cared for, and happy throughout. Residents here suffer mainly from old age and dementia, so probably unsuitable for those needing stimulating conversation.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Gibson's Lodge Nursing Home

from Michael P (Power of Attorney of Resident) published on 16 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was the power of attorney for a dear friend who had dementia and Alzheimer's and spent over two years at Gibson's Lodge Nursing Home. In all the time, and many visits I made, I was always extremely happy with all aspects of the home. Their care for my friend was exemplary, both physical, and in terms
of dignity/kindness for someone who had a very difficult illness. Everything was done to a superb standard and the staff, to a person, were kind and caring, not only to my friend, but to the other residents. It is a job few could do or do so well. The management also had many difficulties to deal with and again they were always professional and I can only praise them and their hard work for my friend. Perhaps the only improvement might be to the physical building, which takes a bit of a battering as is to be expected, but I am sure only friends and relatives notice these things. That said, the bathrooms were always spotless as was my friend's room (and person), as were the communal areas. I cannot recommend this home highly enough.

Reply from Sandra Bond, Group Operations Director at Gibson's Lodge Nursing Home

Thank you so much for taking the time to review Gibson's Lodge. We are so grateful for your honesty and positivity surrounding the great care we give to all our relatives and residents. A big thank you from all the staff here at Gibson's Lodge.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St John's Nursing Home Ltd

from William P (Husband of Resident) published on 4 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a much-improved nursing home with real leadership from the manager and very professionally motivated staff. My wife's palliative care is being administered with kindness, and I am kept informed of all changes and informed before they are carried out.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Gibson's Lodge Nursing Home

from Paula B (Niece of Resident) published on 5 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was in the home and was cared for by all the staff. They were very friendly and helpful, and he was well looked after until he passed away. My auntie was staying there at the end of his life and is still there as she cannot stay at home on her own. All the staff are very friendly and take good
care of my auntie and the other residents that stay here. I'm very pleased my auntie is there and being well looked after. I have no concerns.

Reply from Sandra Bond, Group Operations Director at Gibson's Lodge Nursing Home

Thank you for taking the time to leave such kind words surrounding the care delivered at Gibson's Lodge to your relatives; we shall pass on your kind words to our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St John's Nursing Home Ltd

from H C (Son of Resident) published on 10 May 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very helpful.
Service level of care is good.
Feedback is sometimes difficult to get.
The phone is a poor connection to have and causes frustration too but us and my father.
Nurses are friendly.

Reply from Sandra Bond, Group Operations Director at St John's Nursing Home Ltd

Thank you for your review. We have given each shift mobile phones to use for relative and friends call, unfortunately, due to the size and layout of the building reception on our landlines has always been an issue. I am pleased to say the mobile phones work well.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St John's Nursing Home Ltd

from M G (Daughter of Resident) published on 6 May 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers have treated the residents with good care and support. The activities for the residents have been varied and excellent, and have a yearly barbeque for them and their family with live entertainment. Live entertainment occurs also a few times the rest of the year. Cleanliness has improved to
what it was, with no smells while entering the building. The place is very secure, which is good for residents with dementia. The carers have also shown kindness and friendliness. It is good value for money compared to the cost of other nursing homes around the area.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St John's Nursing Home Ltd

from John E (Son-in-law of Resident) published on 9 December 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am forever grateful for the love, care, and compassion the staff of St John's gave my mother-in-law. I cannot praise this nursing home enough. They treated my mother-in-law (who died in November) so very, very well. I have no hesitation in recommending this fantastic home.
I have visited many, many
times. The staff are always friendly, polite, and professional. I always felt they were treating my mother-in-law as they would like to be treated, with genuine love and respect, as if she were their own mother.
There is a choice of varied, high-quality meals each day. There is entertainment every afternoon. On special occasions, performers are brought in to entertain. Family and friends are always welcome to these with many attending. During the summer they have large garden parties. Trips to the seaside are arranged throughout the year. The nursing home is always very clean and tidy.
If ever I need to live in a nursing home, I hope it is as good as St John's.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St John's Nursing Home Ltd

from C P (Daughter of Resident) published on 10 February 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always very friendly and caring.
Mum always looked clean and well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St John's Nursing Home Ltd

from Clare A (Daughter of Resident) published on 16 January 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident here for three years until she passed away in December 2019. It's very difficult choosing a care home for a loved one and I was very happy we chose St John's. All the staff, from the nurses to the carers, to the cleaning staff were all excellent. It was a great comfort to know
she was safe and well looked after. She was treated with kindness, respect and dignity and she was always clean and well dressed. My mother had advanced dementia so she needed help with everything - there was nothing she could do for herself. The staff were so kind to her and were always smiling, talking to her and being gentle. We are so very grateful that we chose St John's.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St John's Nursing Home Ltd

from M B (Son of Resident) published on 17 June 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the caring staff and management genuine and competent. The level of care and cleanliness is commendable. I am pleased that my Mother is in trained and skilled hands. I would honour and extend my felicitations to all those who have tendered their services to my mother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St John's Nursing Home Ltd

from Barbara E (Wife of Resident) published on 15 August 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of St John's has been very positive. My husband can sometimes prove challenging and this is dealt with in a very sympathetic and professional way. It has taken a huge weight off my mind to know that my husband is being so well looked after. All the staff are very kind and friendly towards
me and all my family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St John's Nursing Home Ltd

from Allison L (Daughter of Resident) published on 14 August 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff shortages result in safety issues when those at high risk of falls are unsupervised.
The menu could be more varied for those with dietary requirements.
Staff are kind to residents and they are hardworking. The manager is open to feedback but could be more visible in public areas eg., lounges.
Water
should be available on each tray table in lounges as not all residents are able to request this.
Communication with nursing staff is improving.
If safety improves I would recommend St John's to others.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St John's Nursing Home Ltd

from Maggie A (Cousin of Resident) published on 10 August 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin seems to be very happy here and has, after 1 year, settled in very nicely.
The staff couldn't be nicer. The staff give a variety of entertainment which is appreciated by all. All year activities are carried out with many visits outside for day trips.
Well done, good work.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St John's Nursing Home Ltd

from John B (Husband of Resident) published on 31 July 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife spent her last months at St John's and we visited once a week for a year before she moved in. I still can't express how good St John's is, sure, they looked after my wife very well, but that's not half of it. I came every day and could see how loved she was. I mean 'loved'; it was touching.
I also saw, over a period of 2 years, how settled the staff were. There's very little turnover which is a key measure in my book and the range of activities is so important and so well prepared.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St John's Nursing Home Ltd

from Susan (Daughter-in-law of Resident) published on 23 July 2018

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

We had a not very nice experience here. Mum's medical needs were not addressed. We have ended up having to move our Mum to another home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St John's Nursing Home Ltd

from Michael G (Son of Resident) published on 6 February 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff here are very friendly and helpful. Very kind to my mother. The management team are very good, always asking us if everything is OK and are we happy with mother's care. If there was anything we weren't happy about we feel confident that it would be rectified.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

St John's Nursing Home Ltd

from F T (Nephew of Resident) published on 9 January 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was visiting my aunt in St John's. She is the third of my aunts to have resided there so I have been visiting the home over many years. I have always found the place welcoming and the staff pleasant. A good atmosphere, I just wish my mother has been in St John's when it was her time to enter a home.
I picked on near me which was just about ok.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Frequently Asked Questions about Prime Care Group

How many Care Homes does Prime Care Group own?

Prime Care Group own 2 Care Homes.

Which Prime Care Group Care Homes have the highest review score?

St John's Nursing Home Ltd & Gibson's Lodge Nursing Home have the highest review score.
Prime Care Group in London

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Prime Care Group to verify any information. View our terms and conditions. Prime Care Group has an Enhanced Service – more info.