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Care Homes Owned by Regal Care Trading Ltd in East Sussex

9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Regal Care Trading Ltd in East Sussex

Only the locations & reviews in East Sussex for Regal Care Trading Ltd are showing below.

View the details of all 15 locations (with 812 reviews) owned by Regal Care Trading Ltd

Regal Care Trading Ltd Locations in East Sussex (2)

 

2 Care Homes owned by Regal Care Trading Ltd in East Sussex

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Blair House

24 Pevensey Road, St Leonards-on-Sea TN38 0LF 

9.9 36 reviews
"I found all the staff very polite and helpful, caring for my father. All the managers were easy to talk to and understanding and did…"   Read all 36 reviews
Location Type Care Home

Part of the well-respected Regal Care Trading Ltd portfolio, Blair House Care Home is a converted Georgian facility that makes for a comfortable environment for up to 24 people with care related needs. The home is situated in St Leonards-on-Sea,… Read more about Blair House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Sensory Impairment
  • 29 Rooms from £770 / week
The Park Beck

21 Upper Maze Hill, St Leonards-on-Sea TN38 0LG 

9.3 34 reviews
"I have had an excellent experience at Park Bech Care Home and said that the staff are wonderful and caring and will help me when I need it,…"   Read all 34 reviews
Location Type Care Home

Park Beck Residential Care Home offers residents the pleasant location of St Leonards-on-Sea, while achieving satisfying levels of residential and dementia care. Luxury bedrooms, physio and aromatherapy, and a wide range of organised outings and entertainments… Read more about The Park Beck

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 37 Rooms from £850 / week

Regal Care Trading Ltd Reviews in East Sussex (70)

9.4
Regal Care Trading Ltd has a Group Review Score of 9.4 (9.439) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Regal Care Trading Ltd must have a Review Score.

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Review of

The Park Beck

from Marion D (Wife of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First experience of staying in a care home went well from being greeted at the door by a staff member, who was amazing in assisting with the settling in and making my husband feel comfortable. The manager and all staff were excellent. Please tell them we hope to see them again in the future. Many thanks
to you all.

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Review of

The Park Beck

from Anthony D (Resident) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had an excellent experience at Park Bech Care Home and said that the staff are wonderful and caring and will help me when I need it, they are supportive with all my needs.

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Review of

The Park Beck

from E M (Daughter of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents are having respite care for one month whilst their bungalow gets much needed work on it. The carers are always polite, patient and helpful. My parents say the food is always lovely and tasty. I visit every day without an appointment and the place is always clean. It was the best home
we viewed. Mum has a tv in her room and dad has a sensor mat for when he gets up.

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Review of

The Park Beck

from Leanne C (Daughter of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly, always checking in and made me feel welcome from the start. My dad has told me that they take good care of him and he gets along with them and all evidence points to this being 100% true. I feel that they deserve so much more than what they get for the amazing job they do.
I am so glad my dad is there with them as I don't think he could have gone anywhere else that would produce an uplifting vibe as they do at Park Beck and to all the staff, I say thank you.

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Review of

The Park Beck

from M H (Friend of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A marked improvement in activities. Interaction between staff and residents shows deep affection, warmth and person-centred attention. Staff and management are responsive to any comment or concerns raised. A care home full of warmth, commitment and love. I would be more than happy to recommend this
care home to friends and family.

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Review of

The Park Beck

from Paul C (Husband of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The attention and care given to my wife is beyond satisfactory.

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Review of

The Park Beck

from T H (Daughter of Resident) published on 3 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Took my Mum for 1 week of respite to try and give my Dad of 85 years a break from caring for his wife, who have been married for 65 years.
Very upsetting to leave Mum there, and I felt like I had abandoned her, but to be honest, I couldn't find fault with Park Beck at all.
The staff that I met were
amazing, credit to the carer and the manager is a diamond, very helpful, caring, and went above and beyond to be helpful, accommodating, and to totally respect your wishes, to make your loved one feel comfortable.
A big thank you to all staff concerned in looking after my Mum on her week of respite at Park Beck, and I certainly wouldn't hesitate in taking Mum back for respite in the near future. A big thank you to everyone.

Reply from Steve Cooper, Home Manager at The Park Beck

Thank you so much for such a lovely review, I will share your kind words with the team.


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Review of

The Park Beck

from Laurence B (Son of Resident) published on 22 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother and I had a few awful experiences with care homes in the area. After looking for months for a decent home for Mum, ironically my brother found Park Beck right next to his work. Park Beck does exactly what it says on the tin. No pretending to be something they are not but doing exactly as
they say they will. Mum has had nothing but excellent care and kindness since she has been there. The manager obviously selects excellent staff. It’s so sad that Mum is in a home and so confused but knowing she is well cared for makes it so much easier. The place is warm and clean and the staff are lovely. Would recommend it to anyone. A wonderful care home run by people who care deeply for their residents.

Reply from Kate Jeffery, Home Manager at The Park Beck

Thank you so much for such a lovely review, I will share your kind words with the staff. Thank you.


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Review of

Blair House

from Jason M (Son of Resident) published on 22 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found all the staff very polite and helpful, caring for my father. All the managers were easy to talk to and understanding and did whatever they could to help me and my father's situation.

Reply from Kate Jeffrey, Manager at Blair House

Thank you for taking the time to write a review for our home, we appreciate your kind words.


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Review of

Blair House

from K A (Friend of Resident) published on 15 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing place - the staff are exceptional - so friendly. The house is always clean and fresh smelling - unlike other places I have visited in the past. My friend always looks well-dressed and is happy here - I was offered a drink as soon as I arrived and was even invited for lunch. It was really
nice to see so much activity, residents were playing board games around the tables and there was plenty of laughing and joking between them. A really nice home and one I would recommend.

Reply from Kate Jeffrey, Manager at Blair House

Thank you for such a lovely review, I will be sure to share your comments with the team.


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Review of

Blair House

from Paul F (Son of Resident) published on 16 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Blair House Care Home back in May 2023, it was a huge relief to my sister and I. From the first day we visited, we felt the staff were very caring. Unfortunately, my mum passed away on 04/10/2023. I cannot thank the manager and staff enough. They were always friendly welcoming and
very patient. The care my mum was given was first-class right until the end, I felt she passed away with respect and dignity. A care home is only as good as the staff who work there, Blair House has impeccable staff!
Thank you Blair House family.

Reply from Kate Jeffrey, Manager at Blair House

Thank you for such a heartfelt review, I will be sure to pass on your message to the staff. Our thoughts are with you both.


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Review of

Blair House

from Sally R (Respite Resident) published on 18 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always book Mum here when we go on holiday, she considers it her holiday.


Mum has early onset Alzheimer's so gets a little confused with any change in her routine, the staff here always make sure she is comfortable and feels totally home from home - she loves going here.


She says the food is amazing,

all home cooked and plenty of it - a real strong point in her view.


The home is always very clean and never have I been there and experienced 'that' smell you so often get from other care homes.


My only small criticism is some of the rooms and furniture is a little dated and could do with a bit of a spruce up.


Reply from Kate Jeffrey, Manager at Blair House

Thank you for such a positive review, I will ensure that I share it with staff. As you know the house is a work in progress and hopefully by your next visit the furnishings may have been update. It is always lovely to see Mum, she is an absolute pleasure to have with us.


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Review of

Blair House

from Mark W (Friend of Resident) published on 6 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming staff who really seem to care for their residents. Lovely garden area, regular entertainment, tea, coffee offered as soon as you arrive or lunch if you are staying a little longer.

Reply from Kate Jeffrey, Manager at Blair House

Thank you for your lovely review, I will share your comments with the staff team.


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Review of

Blair House

from Michael D (Son of Resident) published on 6 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A big thank you to management and all the staff, both upstairs and downstairs, not forgetting the night staff, for looking after Mum in her final years and especially her final few days with the care she was given which was outstanding. Also, for making us very welcome as part of the Blair House family,
it has been a privilege to know you all. If anybody has doubt about placing a loved one in care and are local to Hastings, Blair House is the place, it's not the building but the people inside that make it.
Thank you very much again, see you soon.

Reply from Kate Jeffrey, Manager at Blair House

Thank you so much for this wonderful recommendation, we hope you are all well and that we get to see you soon, much love to you all. We have the very fondest memories of Mum.


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Review of

Blair House

from Jeannie N (Wife of Resident) published on 25 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my husband was accepted into Blair House in 2022, it was a huge relief, as I had been his carer since his dementia was diagnosed in 2016. Fortunately, he settled well.
The manager is very understanding and approachable, always ready to discuss any issues I had relating to his care. She has gathered
together a team of dedicated, compassionate and respectful carers who are continuously alert to personal needs, with reassuring words to calm any fears of anxiety.
Sadly, my husband passed away recently., but I give a heartfelt thank you to the staff who cared for him with great love and compassion. They became like a second family helping us through a heartbreaking time.

Reply from Kate Jeffrey, Manager at Blair House

Thank you for these lovely comments; as always, I will share them with the team. We thank you for continuing to be part of our family, and you will both always be very special to us.


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Review of

Blair House

from C N (Son of Resident) published on 16 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank the management and staff for all their care for my father. Having visited several times while he was in their care, and even after he passed away, always found everyone helpful and friendly. I would recommend Blair House and all the staff to anyone. I was so pleased my father spent his
last days here. Thank you for all your help and support.

Reply from Kate Jeffrey, Manager at Blair House

Thank you for this very kind review, he was a true gentleman and has left us with some wonderful memories.


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Review of

Blair House

from S P (Daughter of Resident) published on 17 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is in safe hands and very well cared for.

Reply from Kate Jeffrey, Manager at Blair House

Thank you for these kind words. I will pass your comments to the team.


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Review of

The Park Beck

from Paul R (Brother of Resident) published on 24 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have not been able to visit The Park Beck since my last visit in 2022 but have always been kept informed, especially over Christmas.

Reply from Steve Cooper, Home Manager at The Park Beck

Thank you Paul for this review, it is important that any feedback we have we can pass on to the team or learn from any concerns.


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Review of

Blair House

from G K (Friend of Resident) published on 26 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited for the first time in a year, and the changes have been incredible. The home is clean, bright and cheerful. The staff were very welcoming and friendly. I was offered a drink instantly. I understand the home has a new manager, and they have obviously made a lot of difference. I could see all
the residents were looked after really well, staff and residents were happy and sociable. The home had a really good vibe.

Reply from Kate Jeffrey, Manager at Blair House

Thank you so much for taking the time to write such a nice review, this has been appreciated. We look forward to seeing you again.


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Review of

Blair House

from Jill M (Sister of Resident) published on 17 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has lived at Blair House Care Home for many years. He is very happy there and said how much nicer it is at Blair House than where he has lived previously. He especially enjoys the garden. The care/support he receives is very good. I think the staff treat the residents with dignity. The staff
are friendly and approachable. I have had lunch there is it was good. The manager was helpful when I needed some advice. Blair House is a clean, friendly care home.

Reply from Kate Jeffrey, Manager at Blair House

Thank you for taking the time to review our home, your comments are appreciated.


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Awards / Recognitions (5)

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