Which RMD Care Care Homes have the highest review score?

Manor Lodge , Stanborough Lodge & Cams Ridge have the highest review score.

RMD Care | 5 Care Homes

Review of
Bentley Lodge Care and Nursing Home
from Rose W (Respite Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience

The caring team were exceptional always there to attend promptly where needed likewise the bedroom accomodation was perfect size wise and the daily cleaing was second to none
Two television rooms were ideal for those who preferred to socialise and eat with oter residents. Televisions within the bedrooms

for those who preferred solitude

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for taking the time to leave a review, we are so happy you enjoyed your short stay and you found the care team exceptional

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bentley Lodge Care and Nursing Home
from M P (Granddaughter of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

My grandmother receives an amazing quality of care at Bentley Lodge. Whenever I visit the activities staff always seem to be working hard to makes sure all of the residents are engaging in some form of activity and exercise and I am always invited to join in which is lovely.
My grandmother thoroughly

enjoys the food served and she has thrived under the care given.

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for your kind review, we are pleased your grandmother has settled in so well and enjoys all our activities and meals

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bentley Lodge Care and Nursing Home
from A W (Daughter of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

Lovely home, great feel as soon as I walked in and the staff were very friendly . i was there when they did a raffle for charity and all residents was involved and there families ,
Great atmosphere and they laid on some lovely food .All in all a lovely day and the residents were all happy especially

when they won

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for leaving a review, everyone had fun with the charity fete and we hope to repeat it again this year.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
St Anthony's
from Harendra K (Son of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience

Staff are very friendly. Took a very good care of my mother. Very happy. I will surely use again in future.

Reply from Beth Kahuri, Manager at St Anthony's

Thank you for your review. we appreciate your kind words.Kind regards.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bentley Lodge Care and Nursing Home
from G N (Son of Resident) published on 6 March 2025

Submitted via Website • Report

Overall Experience

Dad has dementia & was recently moved for respite, as we didn't want him to leave his home. However he is so happy here, has picked up amazingly & we couldn't be happier with his care & the peace of mind it's given us. The manager & the team are amazing, friendly & we are so grateful dad is being well

looked after.
He is stimulated with various activities, he specially enjoys bird watching from inside and out in the garden.

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you so much for this wonderful review, Dad is a pleasure and the whole team enjoy supporting him

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
St Anthony's
from Robert B (Brother of Resident) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience

The care and attention my brother received for the duration of his stay at St Anthony's was, in my opinion, second to none. The staff have always been courteous, attentive and very caring. I would have no qualms about recommending St Anthony's to anyone.

Reply from Beth Kahuri, Manager at St Anthony's

Thank you for your kind words. Your brother was well-liked by other residents, and staff here. We all miss him so much. Kind regards Beth Kahuri Manager

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Stanborough Lodge
from B W (Son of Resident) published on 18 February 2025

Submitted via Website • Report

Overall Experience

My mother has been a resident for around a year and I am very happy with her care. The team are very caring and keeps me updated on everything that is going on. My mother enjoys one-to-one activities and they ensure that she gets that.

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for your kind words, which I will share with all of the staff. We appreciate you taking the time and love having your Mum in our home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Stanborough Lodge
from S O (Sister of Resident) published on 17 February 2025

Submitted via Postal Card • Report

Overall Experience

My brother is a resident at Stanborough Lodge and myself and my friend have visited on many occasions i.e. Xmas Party, BBQ, it's a lovely home, very welcoming and all the staff are lovely and caring. We are all made very welcome, the atmosphere is very relaxed and welcoming. I'd give it a 10 out of

10.

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you so much for your kind review. It is a pleasure looking after your brother and we are very pleased that you are happy with his care. Thank you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bentley Lodge Care and Nursing Home
from C B (Friend of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Popped in to see my friend, when visiting my family in the area. My friend was settled very happy within herself, had just had her hair done. She was chatty, seemed happy with all the staff and said she had had a lovely lunch. I spoke to a few staff members, polite, cheerful and very helpful, was nice

to see my friend happy and very relaxed.

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for your kind words, we look forward to your next visit when you are back in the area.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Manor Lodge
from R N (Daughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

My family was very satisfied with Manor Lodge staff care service. My mother has language barrier and always lived in Sri Lanka. That is why is it very hard for her to adapt to a new environment in the UK. But this care home was very helpful and supportive and makes it safe for her. We thank you for

the staff kindness and caring during this hard situation. We are trying our best to provider her wishes.

Reply from Analiza Dabu, Manager at Manor Lodge

On behalf of Manor Lodge care team, we would like to say a massive thank you for your wonderful feedback. We will continuously work hard to ensure that all our resident will have an outstanding person centred care service.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bentley Lodge Care and Nursing Home
from M D (Friend of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Lovely, welcoming feel to the home, staff are very attentive although always busy. Happy to answer questions and felt reassured they are giving the best care with a smile.
It is a pleasure to visit and so lovely to see my friend interacting with staff and residents doing activities provided.

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for taking the time to leave a review, we do appreciate your kind words.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Manor Lodge
from D K (Niece of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

Manor Lodge is a friendly, caring and extremely supportive care home. All staff working here are very professional with the highest quality of patient care, patient dignity and teamwork.
They treat patients like their own family members.
Extremly joyful care home with kindness at its heart.

Reply from Analiza Dabu, Manager at Manor Lodge

On behalf of Manor Lodge Care Team, we are thankful and grateful for your wonderful review and feedback. We are committed to continuing to provide outstanding person-centred care to all our residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Manor Lodge
from F S (Son of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience

Manor Lodge looked after my father for over 4 years until he passed away. Now they're looking after my mother. The quality of care continues to be exceptional. I would not have taken her anywhere else.

Reply from Analiza Dabu, Manager at Manor Lodge

On behalf of Manor Lodge Care Team, we are thankful and grateful for your wonderful review and feedback. We are committed to continue to provide outstanding person-centred care to all our resident.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Manor Lodge
from O C (Sister of Resident) assisted by family/friend published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience

The change I have seen in my sister since she moved into Manor Lodge has been unbelievable. She's eating more, drinking and is responsive and alert. All things that were previously deteriorating when she was living alone in her own house. She's now back to being the person she used to be.

Reply from Analiza Dabu, Manager at Manor Lodge

On behalf of Manor Lodge Care Team, we are thankful and grateful for your wonderful review and feedback. We are committed to continue to provide outstanding person-centred care to all our resident.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bentley Lodge Care and Nursing Home
from N J (Power of Attorney of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

The care is pretty poor. I seldom saw carers checking on my relative, only the cleaner who was so kind and lovely. I can count on one hand the number of times I saw carers checking in on my relative. Once when feeding, the carer was just shovelling the food in, to the point that I said "Stop! They'll

choke as they haven't swallowed the last mouthful!". Compared to another home that I visit regularly for another relative, Bentley Lodge isn't great. Staff don't seem to care, spend much of their time chatting amongst themselves or playing on their phones, rather than engaging with the residents. Alarms are going off constantly and just ignored, which must be awful for residents to have relentless alarms just being ignored. When you request something, it would take me asking several times before it got done. My relative was bed-bound with zero stimulation. When they passed, not even so much as a condolence card, after 4.5 years, just a condolences at the top of the email with the last bill.

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for taking the time to leave a review. I can confirm that staff do not use their personal mobile phones, the devices used to log care are work mobiles. Our call bells are monitored online and timings are reviewed, it can sound relentless when several residents call at the same time as the call bells ring throughout the whole home. I am sorry you felt that the care staff did not seem to care as this is not what we have witnessed there is lots of positive feedback from relatives and residents on how caring the staff are, which is confirmed in previous reviews. The home has an open door policy and any concerns raised are dealt with promptly, we welcome all feedback. I am sorry you did not receive a condolence card as this was sent beginning of January. Care and activities staff spent a lot of time over the 4.5 years with your relative, he will be sorely missed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bentley Lodge Care and Nursing Home
from J S (Daughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

My father is looked after well at Bentley Lodge Care and Nursing Home. The care, nursing, activities and management personnel are friendly, helpful and positive, focusing on the welfare of the residents. An example of this is in the Christmas experience 2024 given to the residents. Thie building, inside

and out, was thoughtfully decorated, making a joyful atmosphere. On Christmas Day, the residents received excellent festive food and afternoon entertainment and my father was happy.

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for your kind comments, all staff worked hard to ensure Christmas was made special and we are happy that your father enjoyed the food and entertainment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Stanborough Lodge
from J M (Daughter of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

Stanborough Lodge Care Home is more than just a care home, it's one big family where staff show so much love and care. The manager has created a warm, friendly environment where my mum has spent the last 2 years. Very professional service with updates regarding health and care and the staff are so quick

to act on any health issues. The activities and events are wonderful to see. Summer bbqs, Halloween parties and Christmas parties help make some very special memories with our loved ones. Special thanks to the manager and her amazing team. They deserve all the awards going.

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for your lovely and positive review! I will share you feedback to all my team. Regards.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Manor Lodge
from P R (Brother-in-law of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience

My sister is happy living at Manor Lodge.

Reply from Analiza Dabu, Manager at Manor Lodge

On behalf of the Manor Lodge Care Team, we are grateful and Thankful for your wonderful review and feedback. We are committed to continue to give our best in providing outstanding person-centred care at Manor Lodge Care Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Stanborough Lodge
from Denise D (Daughter of Resident) published on 3 January 2025

Submitted via Website • Report

Overall Experience

Yet another outstanding party/celebration for residents and care staff and families - this time for Christmas. This care home has the best care and focus on its residents making celebrations just as they would have been when the residents were in better health/well-being. I have come away from a Christmas

Party that feels like any family party and not at all as if it was anything but a family celebration. This Stanborough team is the best.

Reply from Joanna Sage, Manager at Stanborough Lodge

Thank you for kind words and for recognising everyone's efforts. The Christmas party was indeed a wonderful celebration and it's heartwarming to know that you enjoyed it as much as we did. Looking forward to more amazing events at Stanborough Lodge and opportunities to celebrate together in the future. Thank you again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
St Anthony's
from J M (Son of Resident) published on 12 December 2024

Submitted via Postal Card • Report

Overall Experience

Mum has been here for about 4 years now. She is severely disabled (unlike others there) yet this is no problem for the St A's team. They always treat me with friendly professionalism and Mum with a smile and chirpy can-do attitude. I've no insight into food or facilities.
Mum's room has just been tastefully

refurbished/redecorated which was unilateral on St A's part.
Value for money is in my estimation very good.
They seem to always be on top of the slightest health issues and managed covid exceptionally well with strict protocols - some staff actually lived in to accommodate.

Reply from Veronica Vorobet, Deputy Manager at St Anthony's

Thank you for taking the time to share such a detailed and positive review. It's truly heartwarming to hear that you feel supported by our team and that we've been able to provide your mum with the care and attention she deserves over the past four years. We're especially glad to know that our team's friendly and proactive approach has made a difference for you and your mum. Your kind words about the refurbishment and our handling of health protocols, especially during Covid, mean a great deal to us. Maintaining a safe and welcoming environment is always a top priority.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by RMD Care

RMD Care Locations (5)

RMD Care Reviews (218)

Bentley Lodge Care and Nursing Home

Bentley Lodge Care and Nursing Home

Bentley Lodge Care and Nursing Home

St Anthony's

Bentley Lodge Care and Nursing Home

St Anthony's

Stanborough Lodge

Stanborough Lodge

Bentley Lodge Care and Nursing Home

Manor Lodge

Bentley Lodge Care and Nursing Home

Manor Lodge

Manor Lodge

Manor Lodge

Bentley Lodge Care and Nursing Home

Bentley Lodge Care and Nursing Home

Stanborough Lodge

Manor Lodge

Stanborough Lodge

St Anthony's

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Frequently Asked Questions about RMD Care

How many Care Homes does RMD Care own?

Which RMD Care Care Homes have the highest review score?

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers