RMD Care in Hampshire | 2 Care Homes

Review of
Cams Ridge
from Theresa W (Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

This is a fantastic place to live.

Reply from Marie Toledo, Manager at Cams Ridge

We are happy and grateful to know that youre pleased with the care and service at our care home. We will continue doing our best to maintain our standards and keep you happy under our care. From the entire team and management at Cams Ridge

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Review of
Cams Ridge
from H M (Friend of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

I have found the care and attention given to my friend and neighbour very good. The staff are lovely, always with a smile on their faces. Thank you to everyone. I have worked in a care home, many years ago and know its not an easy job to do.
Value for money - I don't know how much you charge so cannot

answer this.

Reply from Marie Toledo, Manager at Cams Ridge

Thank you! We truly appreciate your positive feedback and the time you took to write this review. We are committed to improving in areas where it's needed and maintaining the standards that stand out the most.- From the entire team and management at Cams Ridge

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Review of
Bentley Lodge Care and Nursing Home
from Dennis B (Husband of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

My wife was in this home. Sadly she is no longer with us, I still visit the staff and residents and am always welcomed with love, even the managers make time for me.
I can see the home continues to improve on each visit.
When and if I need care, I would come here.

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for you kind review, we all enjoy your visits and it is lovely to know you would choose Bentley Lodge if you ever needed care

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Review of
Cams Ridge
from Angela G (Wife of Resident) published on 24 March 2025

Submitted via Website • Report

Overall Experience

My husband was in Cams Ridge for nearly 8 months until his passing in February 2025 he had complex needs which h meant he needed at least 2 hourly care and found the care at the home excellent my husband was always clean and tidy all the staff where caring friendly and nothing was too much trouble for

them to do. They always kept me or my family informed of any issues especially the last few days before he died they where understanding gave us time where patience and caring a big thank you to one and all from me and my family.

Reply from Marie Toledo, Manager at Cams Ridge

Thank you for trusting us to care for your husband. Your feedback means a lot to us. Thank you from all Cams Ridge Team

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Review of
Cams Ridge
from Jeff B (Resident) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience

Excellent.

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Review of
Bentley Lodge Care and Nursing Home
from Rose W (Respite Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience

The caring team were exceptional always there to attend promptly where needed likewise the bedroom accomodation was perfect size wise and the daily cleaing was second to none
Two television rooms were ideal for those who preferred to socialise and eat with oter residents. Televisions within the bedrooms

for those who preferred solitude

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for taking the time to leave a review, we are so happy you enjoyed your short stay and you found the care team exceptional

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Review of
Bentley Lodge Care and Nursing Home
from M P (Granddaughter of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

My grandmother receives an amazing quality of care at Bentley Lodge. Whenever I visit the activities staff always seem to be working hard to makes sure all of the residents are engaging in some form of activity and exercise and I am always invited to join in which is lovely.
My grandmother thoroughly

enjoys the food served and she has thrived under the care given.

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for your kind review, we are pleased your grandmother has settled in so well and enjoys all our activities and meals

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Review of
Bentley Lodge Care and Nursing Home
from A W (Daughter of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

Lovely home, great feel as soon as I walked in and the staff were very friendly . i was there when they did a raffle for charity and all residents was involved and there families ,
Great atmosphere and they laid on some lovely food .All in all a lovely day and the residents were all happy especially

when they won

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for leaving a review, everyone had fun with the charity fete and we hope to repeat it again this year.

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Review of
Bentley Lodge Care and Nursing Home
from G N (Son of Resident) published on 6 March 2025

Submitted via Website • Report

Overall Experience

Dad has dementia & was recently moved for respite, as we didn't want him to leave his home. However he is so happy here, has picked up amazingly & we couldn't be happier with his care & the peace of mind it's given us. The manager & the team are amazing, friendly & we are so grateful dad is being well

looked after.
He is stimulated with various activities, he specially enjoys bird watching from inside and out in the garden.

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you so much for this wonderful review, Dad is a pleasure and the whole team enjoy supporting him

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Review of
Bentley Lodge Care and Nursing Home
from C B (Friend of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Popped in to see my friend, when visiting my family in the area. My friend was settled very happy within herself, had just had her hair done. She was chatty, seemed happy with all the staff and said she had had a lovely lunch. I spoke to a few staff members, polite, cheerful and very helpful, was nice

to see my friend happy and very relaxed.

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for your kind words, we look forward to your next visit when you are back in the area.

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Review of
Bentley Lodge Care and Nursing Home
from M D (Friend of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

Lovely, welcoming feel to the home, staff are very attentive although always busy. Happy to answer questions and felt reassured they are giving the best care with a smile.
It is a pleasure to visit and so lovely to see my friend interacting with staff and residents doing activities provided.

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for taking the time to leave a review, we do appreciate your kind words.

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Review of
Bentley Lodge Care and Nursing Home
from N J (Power of Attorney of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

The care is pretty poor. I seldom saw carers checking on my relative, only the cleaner who was so kind and lovely. I can count on one hand the number of times I saw carers checking in on my relative. Once when feeding, the carer was just shovelling the food in, to the point that I said "Stop! They'll

choke as they haven't swallowed the last mouthful!". Compared to another home that I visit regularly for another relative, Bentley Lodge isn't great. Staff don't seem to care, spend much of their time chatting amongst themselves or playing on their phones, rather than engaging with the residents. Alarms are going off constantly and just ignored, which must be awful for residents to have relentless alarms just being ignored. When you request something, it would take me asking several times before it got done. My relative was bed-bound with zero stimulation. When they passed, not even so much as a condolence card, after 4.5 years, just a condolences at the top of the email with the last bill.

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for taking the time to leave a review. I can confirm that staff do not use their personal mobile phones, the devices used to log care are work mobiles. Our call bells are monitored online and timings are reviewed, it can sound relentless when several residents call at the same time as the call bells ring throughout the whole home. I am sorry you felt that the care staff did not seem to care as this is not what we have witnessed there is lots of positive feedback from relatives and residents on how caring the staff are, which is confirmed in previous reviews. The home has an open door policy and any concerns raised are dealt with promptly, we welcome all feedback. I am sorry you did not receive a condolence card as this was sent beginning of January. Care and activities staff spent a lot of time over the 4.5 years with your relative, he will be sorely missed.

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Review of
Bentley Lodge Care and Nursing Home
from J S (Daughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

My father is looked after well at Bentley Lodge Care and Nursing Home. The care, nursing, activities and management personnel are friendly, helpful and positive, focusing on the welfare of the residents. An example of this is in the Christmas experience 2024 given to the residents. Thie building, inside

and out, was thoughtfully decorated, making a joyful atmosphere. On Christmas Day, the residents received excellent festive food and afternoon entertainment and my father was happy.

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for your kind comments, all staff worked hard to ensure Christmas was made special and we are happy that your father enjoyed the food and entertainment.

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Review of
Bentley Lodge Care and Nursing Home
from Dean G (Son of Resident) published on 21 November 2024

Submitted via Postal Card • Report

Overall Experience

The home is quite welcoming when you enter. Security is good, pin pad required to enter the home. Has recently had new flooring and is much better. The staff are helpful and responsive to the needs of the residents. The home is kept very clean and tidy. Overall, I'm very happy to know my mum is kept

safe and well.

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for your review, all the staff enjoy looking after Mum.

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Review of
Bentley Lodge Care and Nursing Home
from Tony W (Son of Resident) published on 21 November 2024

Submitted via Postal Card • Report

Overall Experience

Dad has settled in very well. The staff are very kind and attentive to his needs. Lots of various activities every day. I particularly like how the staff have grouped Dad with some lovely people who look after him and keep him chatting around the table.

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for your kind words, it is lovely to see Dad interacting and joining in activities.

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Review of
Bentley Lodge Care and Nursing Home
from Tina P (Daughter of Resident) published on 25 September 2024

Submitted via Website • Report

Overall Experience

I was very apprehensive about my dad going into a care home, but since he has been in Bentley Lodge Care and Nursing Home, I am surprised with the quality of care he receives, its outstanding. The staff are always available to answer any questions I have relating to my dad's care and the administrators

are friendly and can help with all aspects of his care. Anything relating to my dad's care they will always phone to let me know. I can sleep easy knowing he is in good hands.

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for your kind words, it means a lot knowing we have made a difference to dad and yourself.

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Review of
Bentley Lodge Care and Nursing Home
from S H (Resident) published on 31 July 2024

Submitted via Website • Report

Overall Experience

I spent fifteen months as a resident at Bentley Lodge Care and Nursing Home and returned to my home a much healthier person. The care I received in that time was very good and I will always be grateful to the staff. The majority of the staff were never without a smile and made a big impression on me

and I will never forget them.
Some of the residents were very challenging for the staff (due to dementia) but they just carried on being happy and always smiling.
I was in a very dark place when I arrived at Bentley Lodge but can honestly say, I went home a much happier and relaxed person and I am sure this is due to the amazing carers.
I had a very nice room and my only complaint is with the plumbing as the hot water and heating wer erratic
Thank you.

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for your kind words, staff enjoyed watching you become stronger and we were all very happy when you were discharged back home as you worked hard to make this happen.

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Review of
Cams Ridge
from S Y (Daughter of Resident) published on 22 July 2024

Submitted via Postal Card • Report

Overall Experience

My Mother's initial stay at Cams Ridge was first for some respite care, however, she felt happy there and we decided she would stay. Throughout her time at Cams, she was very well cared for - all the staff were very kind and helpful and made her relaxed and happy. I cannot thank them enough.

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Review of
Cams Ridge
from M R (Daughter of Resident) published on 8 July 2024

Submitted via Postal Card • Report

Overall Experience

At first reluctant, my Mum thoroughly enjoyed her stay. Sitting in the lounge there were plenty of residents and staff to talk to. The surroundings are pleasant and homely. The food is nutritious and well-presented. Personal care was exemplary, Mum was always clean, tidy, and well-dressed. Whenever

I visited, the staff were warm, smiling, and friendly. At the end of Mum's life, the staff sat with her for hours, for which Mum and I are very grateful.

Reply from Marie Toledo, Manager at Cams Ridge

Thank you for your trust as you allow us to look after your mum. Thank you for the positive feedback, this means a lot to our team. Kind Regards.

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Review of
Cams Ridge
from N W (Husband of Resident) published on 2 July 2024

Submitted via Postal Card • Report

Overall Experience

We as a family found that the care home made my wife very welcome and made every effort to make things comfortable and friendly for her. An early acceptance of her health problems was essential to acceptance of her feeling at home as she felt initially that we were putting her into prison, but due to

good care by the staff, she later felt comfortable and contented. My family and I are very thankful for the care provided to her by all members of staff.

Reply from Marie Toledo, Manager at Cams Ridge

Thank you for the trust and the opportunity you allow us to look after your wife, also thank you for the positive feedback this means a lot to us. Thank you.

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Care Homes Owned by RMD Care in Hampshire

RMD Care Locations in Hampshire (2)

RMD Care Reviews in Hampshire (78)

Cams Ridge

Cams Ridge

Bentley Lodge Care and Nursing Home

Cams Ridge

Cams Ridge

Bentley Lodge Care and Nursing Home

Bentley Lodge Care and Nursing Home

Bentley Lodge Care and Nursing Home

Bentley Lodge Care and Nursing Home

Bentley Lodge Care and Nursing Home

Bentley Lodge Care and Nursing Home

Bentley Lodge Care and Nursing Home

Bentley Lodge Care and Nursing Home

Bentley Lodge Care and Nursing Home

Bentley Lodge Care and Nursing Home

Bentley Lodge Care and Nursing Home

Bentley Lodge Care and Nursing Home

Cams Ridge

Cams Ridge

Cams Ridge

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