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Care Home Owned by RMD Care in London

9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by RMD Care in London

Only the locations & reviews in London for RMD Care are showing below.

View the details of all 5 locations (with 218 reviews) owned by RMD Care

RMD Care Locations in London (1)

 

1 Care Home owned by RMD Care in London

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Manor Lodge

32/34 Manor Road, Harrow HA1 2PB 

10 37 reviews
"My family was very satisfied with Manor Lodge staff care service. My mother has language barrier and always lived in Sri Lanka. That is why…"   Read all 37 reviews
Location Type Care Home

Manor Lodge is a home from home style care home for the elderly specialising in dementia care. Situated in a quiet residential area on the outskirts of London. The vision is to provide the best quality care and deliver an activity programme created… Read more about Manor Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • 16 Rooms from £875 / week

RMD Care Reviews in London (37)

9.8
RMD Care has a Group Review Score of 9.8 (9.834) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to RMD Care must have a Review Score.

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Review of

Manor Lodge

from R N (Daughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family was very satisfied with Manor Lodge staff care service. My mother has language barrier and always lived in Sri Lanka. That is why is it very hard for her to adapt to a new environment in the UK. But this care home was very helpful and supportive and makes it safe for her. We thank you for
the staff kindness and caring during this hard situation. We are trying our best to provider her wishes.

Reply from Analiza Dabu, Manager at Manor Lodge

On behalf of Manor Lodge care team, we would like to say a massive thank you for your wonderful feedback. We will continuously work hard to ensure that all our resident will have an outstanding person centred care service.


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Review of

Manor Lodge

from D K (Niece of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Manor Lodge is a friendly, caring and extremely supportive care home. All staff working here are very professional with the highest quality of patient care, patient dignity and teamwork.
They treat patients like their own family members.
Extremly joyful care home with kindness at its heart.

Reply from Analiza Dabu, Manager at Manor Lodge

On behalf of Manor Lodge Care Team, we are thankful and grateful for your wonderful review and feedback. We are committed to continuing to provide outstanding person-centred care to all our residents.


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Review of

Manor Lodge

from F S (Son of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Manor Lodge looked after my father for over 4 years until he passed away. Now they're looking after my mother. The quality of care continues to be exceptional. I would not have taken her anywhere else.

Reply from Analiza Dabu, Manager at Manor Lodge

On behalf of Manor Lodge Care Team, we are thankful and grateful for your wonderful review and feedback. We are committed to continue to provide outstanding person-centred care to all our resident.


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Review of

Manor Lodge

from O C (Sister of Resident) assisted by family/friend published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The change I have seen in my sister since she moved into Manor Lodge has been unbelievable. She's eating more, drinking and is responsive and alert. All things that were previously deteriorating when she was living alone in her own house. She's now back to being the person she used to be.

Reply from Analiza Dabu, Manager at Manor Lodge

On behalf of Manor Lodge Care Team, we are thankful and grateful for your wonderful review and feedback. We are committed to continue to provide outstanding person-centred care to all our resident.


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Review of

Manor Lodge

from P R (Brother-in-law of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is happy living at Manor Lodge.

Reply from Analiza Dabu, Manager at Manor Lodge

On behalf of the Manor Lodge Care Team, we are grateful and Thankful for your wonderful review and feedback. We are committed to continue to give our best in providing outstanding person-centred care at Manor Lodge Care Home.


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Review of

Manor Lodge

from Madhu B (Sister of Resident) published on 9 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff look after my sister very well.
She was very happy living at Manor Lodge. Thank you all for looking after her.

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Review of

Manor Lodge

from Lesley L (Daughter of Resident) published on 4 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father moved into Manor Lodge he has settled very well with the patience and care from all staff. The staff have been very caring and patient with my father. He is brought to the lounge daily and is encouraged to join in with the activities if he wants to.
I have found the staff to be kind,
considerate and very compassionate to both my father and myself.
My father is relaxed and well looked after.
Many thanks to all the staff at Manor Lodge.

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Review of

Manor Lodge

from K D (Daughter of Resident) published on 3 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the care my mother is receiving at Manor Lodge Care Home.

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Review of

Manor Lodge

from L S (Relative of Resident) published on 3 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely welcoming, staff very professional and caring.

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Review of

Manor Lodge

from B B (Cousin of Resident) published on 3 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home, staff very welcoming and place very clean. Staff take care of residents very well and they are very professional.

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Review of

Manor Lodge

from Hugh T (Friend of Resident) published on 16 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was very happy at Manor Lodge. The staff are very friendly and caring.

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Review of

Manor Lodge

from David B (Son of Resident) published on 2 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has settled into the home and she is very happy. The staff are attentive and make sure they understand and react to her daily needs. They have lots of activities to keep her stimulated and make her feel comfortable in her new environment.

Reply from Analiza Dabu, Manager at Manor Lodge

Hi David, thank you so much for your feedback and comments. On behalf of the Manor Lodge Care team, we were grateful for your reviews. We will continue to provide an excellent person-centred to your mum and to all our residents.


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Review of

Manor Lodge

from G S (Daughter of Resident) published on 25 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Manor Lodge has exceeded our expectations for the care and dignity they have always shown our mum. It is a small and personal home and each resident is cared for with their individual needs and with a family-like environment. Mum is happy and her health needs are met with care and dignity. The staff
and each of the carers are wonderful, approachable and caring. Sometimes dealing with difficult care needs. The food is good and varied and is enjoyed. The various activities also help and make the residents have fun and keep moving when it suits them.

Reply from Analiza Dabu, Manager at Manor Lodge

We would like to Thank you for your wonderful feedback. On behalf of the Manor Lodge Care team; We really appreciate all your comments and observations that make our care team encouraged more to do their best. We will continue to provide excellent person-centred care to all our residents. Sincerely yours, Analiza


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Review of

Manor Lodge

from A C (Son of Resident) published on 25 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The greatest compliment I can give Manor Lodge is that it is a home away from home for my mum, who has vascular dementia. The fantastic carers (apologies if I have missed anyone) - have all been very welcoming and are extremely kind, caring and attentive, which is all you can really ask for. The manager
can always be relied upon to greet you with a big smile and her door is always open for a friendly chat. I should also mention the cleaner and the chef, as the building is always tidy and clean, while my mum has put on weight since her arrival - even though she was always very fussy about her food when living under my roof. All of my mum's needs have been looked after - from gentle exercise to daily activities such as gardening and playing games. My mum has been there for about a year and whenever I visit her she is always in good spirits.

Reply from Analiza Dabu, Manager at Manor Lodge

On behalf of Manor Lodge Care team, we would like to thank you for your wonderful feedback. We really appreciate all your comments and observations that makes our care team encouraged to do their best. We will continue to provide excellent person-centred care to all our residents.


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Review of

Manor Lodge

from P S (Son of Resident) published on 10 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Manor Lodge has made a difficult time easier and allowed us to have confidence in the care that our mother is receiving. She is happy and her health conditions are well looked after so that she can enjoy the various activities and entertainment provided. The staff are always very loving and caring and
we couldn't ask for more. Very thankful that our mum is being cared for as if she were in a big family home.

Reply from Analiza Dabu, Manager at Manor Lodge

Thank you for your feedback. On behalf of the Manor Lodge Care Team, we are grateful to receive a wonderful message. We will continue to provide excellent and person-centred care to your mum and to all our residents.


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Review of

Manor Lodge

from Janice W (Daughter of Resident) published on 30 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mother once a week on a regular basis, and in my experience, I have no complaints. The staff are very kind and caring. The overall standard of support and management is very good.

Reply from Analiza Dabu, Manager at Manor Lodge

Thank you very much for your awesome feedback. On behalf of the Manor Lodge care team, we truly appreciate your wonderful message. We will continue to do our best to provide an excellent care service to all our residents. We will greatly miss your mum, and she will always be in our hearts.


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Review of

Manor Lodge

from Melissa P (Daughter-in-law of Resident) published on 10 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I would like to write and say thank you for all the care, support and kindness you showed my father-in-law and us as he slowly deteriorated and passed away on Monday 11th March. We had a DNAR in place but the team helped us set up palliative care in the home enabling him to pass away
peacefully in a place he was so very happy in. At this distressing time we were all able to be with him whenever we wanted. Our son (12) was able to say goodbye in a less sterile place than hospital. We were treated with respect, kindness and love. Thank you.

Reply from Analiza Dabu, Manager at Manor Lodge

Thank you for the wonderful feedback. On behalf of the Manor Lodge care team, we truly appreciate your encouraging message. We will continue to do our best to provide an excellent and compassionate care service to all our residents. Your dad will always be in our heart.


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Review of

Manor Lodge

from J S (Son of Resident) published on 12 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Manor Lodge is ane extremely kind, caring, peaceful and proactive care home. The care team are individually and together the most wonderful and attentive people. They seem to genuinely want to give the best care as only dedicated professionals can. The manager of this establishment is one of the most
commendable, kind, thoughtful and nicest people you could wish for. Thank you all so much for everything you have done for my mother.

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Review of

Manor Lodge

from Marcia P (Wife of Resident) published on 18 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In this smaller home, staff have more time to look after the residents well. My husband is well looked after and enjoys all the activities. The manager helps me to support my husband and is always there to assist me. I like to spend two days a week at the home with my husband.

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Review of

Manor Lodge

from J D (Friend of Resident) published on 16 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always been made to feel very welcome at Manor Lodge and am free to spend as much time here during my visits that I'd like. The staff are very friendly and courteous and the overwhelming thing is that I have seen a big difference in my friend since he has come here. He looks well cared for, healthier
and a lot stronger than previously. His general health has improved. The home is always very warm and clean and I enjoy visiting my friend a lot.

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