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Care Homes Owned by T L C Care Ltd in Cambridgeshire

9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by T L C Care Ltd in Cambridgeshire

Only the locations & reviews in Cambridgeshire for T L C Care Ltd are showing below.

View the details of all 9 locations (with 1089 reviews) owned by T L C Care Ltd

T L C Care Ltd Locations in Cambridgeshire (2)

 

2 Care Homes owned by T L C Care Ltd in Cambridgeshire

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Cherry Hinton Care Home

369 Cherry Hinton Road, Cambridge CB1 8DB 

9.9 156 reviews
"This is my new home now, I was welcomed in by a very excellent manager and reception staff. The nurses here are so caring and very helpful…"   Read all 156 reviews
Location Type Care Home

Cherry Hinton Care Home is a warm inviting home offering expert nursing and dementia care to those requiring support or assistance. The home prides itself on the experienced, personalised, bespoke and attentive care provided to residents which is delivered… Read more about Cherry Hinton Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Substance Misuse
  • 60 Rooms from £1,575 / week
Cambridge Manor Care Home

33 Milton Road, Cambridge CB4 1UZ 

9.9 192 reviews
"When Mum went into the care home, doctors gave her 3 months to live, 17 months later she is still with us.…"   Read all 192 reviews
Location Type Care Home

Cambridge Manor is an established purpose built home delivering expert residential, nursing and dementia care to support residents requiring care and their families. The skilled team are committed to supporting in a way that really makes a difference… Read more about Cambridge Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 89 Rooms

T L C Care Ltd Reviews in Cambridgeshire (348)

9.9
T L C Care Ltd has a Group Review Score of 9.9 (9.914) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to T L C Care Ltd must have a Review Score.

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Review of

Cambridge Manor Care Home

from Jim N (Son of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When Mum went into the care home, doctors gave her 3 months to live, 17 months later she is still with us.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you so much for sharing your experience. We are truly honoured to have been part of your mum's journey and to know that she has received the care and support she deserves. Stories like yours inspire our team every day. Wishing you and your mum continued strength and precious moments together


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Review of

Cambridge Manor Care Home

from Glenda F (Sister of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in the care home for nearly two years. In that time, she has been looked after giving her a clean and caring place to live. She get a lot of support from all the staff that are caring for her.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that your sister has felt safe, supported, and well cared for over the past two years. Our dedicated team members truly strive to provide a compassionate and comfortable environment for all our residents, and it means a lot to know that their efforts are making a positive impact.


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Review of

Cambridge Manor Care Home

from J F (Father of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our son has settled in very well and is happy in his new environment, mainly due to friendly and helpful staff. Activities are not always of interest. Perhaps computer based sessions could be considered. Activities sometimes need to be stimulating for residents who are mentally aware.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your kind feedback. We are delighted to hear that your son has settled in well and is happy in his new environment it is lovely to know that our friendly and supportive staff have made such a positive difference.We also appreciate your comments regarding the activities. While we strive to offer a varied programme to cater to a wide range of interests and needs, we recognise that not every activity will appeal to all residents. Your suggestion to incorporate more computer-based and cognitively stimulating sessions is greatly appreciated, particularly for those who are mentally active and seeking more engaging options. This is certainly something we will take into consideration as we continue to review and enhance our activity schedule.Thank you once again for sharing your thoughts your feedback is truly valuable in helping us to provide the best possible experience for our residents.


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Review of

Cambridge Manor Care Home

from R B (Friend of Resident) published on 19 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home feels like a cut above the rest. The home is clean, smells nice, has tea and coffee available to visitors and most of all has warm, friendly, upbeat staff who seem to genuinely care about the residents.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you so much for your lovely feedback. We're delighted to hear that you've had such a positive experience with our care home. Creating a welcoming, comfortable, and caring environment for our residents and their families is something we take great pride in. Your kind words about our team mean a lotthey truly do care deeply about every individual here. We appreciate you taking the time to share your thoughts, and we look forward to continuing to provide the highest standard of care and support.


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Review of

Cambridge Manor Care Home

from Wei S (Friend of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I attended the Lunar New Year celebration at the care home while visiting my friend. The care home was brimming with festive atmosphere, featuring performances by local artists, a face-painting stall, and a Chinese dumpling-making demonstration with tasting. The entire home resonated with music, laughter,
and joy. It was heartwarming to see everyone - residents, visitors, and staff alike - thoroughly enjoying themselves. The Mayor of Cambridge graced the event with his presence and delivered a wonderful speech. A particularly touching moment occurred when he placed his chain of office on a resident, which was met with enthusiastic applause. I was deeply impressed by the attentive and professional staff. What a vibrant care home this is! I would wholeheartedly recommend this care home to anyone.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your lovely review! Were delighted you enjoyed the Lunar New Year celebration and felt the warmth and joy of our community. Its heartwarming to hear that the performances, activities, and our dedicated staff made your visit special. Your kind words and recommendation mean so much to us. We hope to welcome you again soon


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Review of

Cambridge Manor Care Home

from Mary P (Respite Resident) published on 17 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience has been excellent. The carers are wonderful. Care very much about the welfare of the clients. I feel very fortunate to have been here!

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your wonderful feedback! We are delighted to hear that your experience has been excellent and that our carers have made a positive impact. Our team is dedicated to providing the best care, and your kind words mean so much to us. We feel fortunate to have you here!Best wishes,


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Review of

Cherry Hinton Care Home

from Margaret O (Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my new home now, I was welcomed in by a very excellent manager and reception staff. The nurses here are so caring and very helpful and are very kind. The food is very thoughtfully prepared by a good cook. I cannot speak high enough and am very happy here.

Reply from SHELLY PRAKASH, Home Manager at Cherry Hinton Care Home

It is great to have you here at Cherry Margaret. We are happy to hear your wonderful feedback, Thank you so much. Continue to enjoy your stay with us.


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Review of

Cambridge Manor Care Home

from Brian W (Respite Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Your wonderful experience and staff have made an enormous difference to my life at a time when I was feeling particularly low. All your staff are always so pleasant and supportive and I shall very much miss both the staff and the other residents. It is time I went home and tried to pick up any former
life again but I shall always remember Cambridge Manor with gratitude and I certainly hope you will be able to reset other lost souls when they are particularly low.

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Review of

Cambridge Manor Care Home

from Sarah B (Daughter of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved in a month ago and we have been very impressed with Cambridge Manor. He is receiving excellent care and we are all enjoying the activities that are available for residents and families. I would highly recommend it if you are looking for a care home for a loved one.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you so much for sharing your positive experience! We're thrilled to hear that your dad has settled in well and that you and your family are enjoying the activities we offer. Providing excellent care and fostering a welcoming environment for residents and their loved ones is our top priority, so your feedback means the world to us. We're grateful for your recommendation and are here to support you and your dad in any way we can. Please don't hesitate to reach out if you ever need anything.


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Review of

Cambridge Manor Care Home

from Jacqueline B (Wife of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can thoroughly recommend this purpose built care home. Residents are treated with dignity and respect. I am happy that my husband is being looked after so well.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you so much for your kind words and recommendation. We are delighted to hear that you feel confident in the care your husband is receiving. Treating our residents with dignity and respect is at the heart of everything we do, and its wonderful to know that our efforts have brought you peace of mind.


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Review of

Cambridge Manor Care Home

from Heping H (Friend of Resident) published on 8 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is the best one in Cambridge. Clean, friendly, active, fine foods, and keeping residents respected, also with good relationships with their family members. Also the care-home always invite different music groups and sports groups to entertain the residents.
If I can afford, I might like to enter
it when I go over 90!

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your wonderful review! We're thrilled you appreciate our cleanliness, friendliness, and activities. Your kind words inspire us to continue providing exceptional care and engaging experiences.


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Review of

Cambridge Manor Care Home

from Collette C (Daughter of Resident) published on 3 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Incredibly grateful to all at Cambridge Manor Care Home for taking such care looking after dad. Outstanding in every way. Thanks again.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you so much for your kind words and heartfelt feedback. It means the world to us to know that we could provide your dad with the care and support he deserved. Our team is truly dedicated to ensuring every resident feels safe, comfortable, and valued. We are incredibly grateful for the trust you placed in us, and were always here for you and your family. Thank you again for sharing your experience.


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Review of

Cambridge Manor Care Home

from D S (Friend of Resident) published on 20 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming warm atmosphere. Staff I met were so friendly, professional and caring. Residents seen were happy, settled and content. A very good experience all round. Well done all of you.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your kind words and thoughtful review! We're thrilled to hear you felt the warm and welcoming atmosphere we strive to create. Our team is dedicated to providing professional, caring support, and its wonderful to know it shows. Seeing our residents happy and content motivates us every day. Your feedback means so much, thank you.


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Review of

Cambridge Manor Care Home

from G S (Friend of Resident) published on 20 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody seemed so happy and contented.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you very much for your feedback. I will relay your feedback to our team.


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Review of

Cambridge Manor Care Home

from Helen P (Next of Kin) published on 18 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I live in the South of France and rely on my nephew and his wife, who make daily visits, to report on my mother's condition. In November, we visited Cambridge Manor Care Home and enjoyed having a pleasant lunch there with her.
The waitress service was attentive and staff were familiar with her needs
and looked after her well.
Her room was pleasant and we were pleased that every other resident we saw was relaxed and happy. All the staff encountered were warm and smiling which is a comfort when we live at such a distance.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your lovely feedback. We're delighted you enjoyed your visit and lunch at Cambridge Manor Care Home. It's wonderful to hear our attentive staff and warm atmosphere brought you comfort. Ensuring residents are well cared for and happy is our top priority. We appreciate your kind words!


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Review of

Cambridge Manor Care Home

from S C (Daughter of Resident) published on 27 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dear Cambridge Manor Care Home team, it was a wonderful party for my mum last week. I could not have imagined that we could have such a big birthday party for my mum after she moved to the Care Home. My mum was really happy and engaged most part of the party. She even recognized quite a few old friends.
This has a big benefit for her memory refreshing. Many thanks to all staff for the support and help from the planning, preparation and throughout the whole party event. Your homemade birthday cake was fabulous! The traditional India dance was amazing. Our friends enjoyed the party and the clean environment of the Manor provides. It was a wonderful time for all of us. Please pass our gratitude to your staff for their heartwarming support!

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your kind words! We're thrilled your mum's birthday party was such a joyful celebration and that it brought back cherished memories. Your appreciation motivates us to continue creating special moments for our residents. Well pass your gratitude to the team. Wishing your family all the best!Warm regards.


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Review of

Cambridge Manor Care Home

from Robert D (Son of Resident) published on 26 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was very efficient when arranging for my mum to come for a stay. Staff are very friendly and helpful.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you so much for taking the time to leave this kind review. We're delighted to hear that you found the process of arranging your mum's stay with us to be efficient and that our staff made a positive impression with their friendliness and helpfulness. It means a lot to us to know that we could support you and your mum during her time here. If there's anything further we can do or if you have any additional feedback, please don't hesitate to let us know.


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Review of

Cambridge Manor Care Home

from C H (Daughter of Resident) published on 20 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cant recommend this care home highly enough. As family, we are always welcomed by friendly, informed and caring staff - from management, to receptionist, nurses, carers and cleaners. We come to visit mum everyday and the wards and rooms are always spotless. Nutritious food is offered 3 times a day
and it is very fresh; we see the fresh fruit and vegetables being delivered and we sometimes chat with the chef. Mum cannot get out of bed but she has been given the best quality care we could have hoped for over the past year. We are so pleased that she is at this fabulous nursing home.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your glowing review! We're thrilled to hear about your positive experience with our staff, cleanliness, and meals. Providing exceptional care and creating a welcoming environment for families is our top priority. Your kind words motivate us to continue delivering the highest quality care for your mum and others.


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Review of

Cambridge Manor Care Home

from G H (Friend of Resident) published on 19 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in the care home are friendly and polite. The facilities were clean and well maintained.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your kind review! We're glad you found our staff friendly and polite and appreciated our clean, well-maintained facilities. Your feedback inspires us to continue providing a welcoming and comfortable environment for everyone. We truly appreciate your support!


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Review of

Cambridge Manor Care Home

from Amber L (Friend of Resident) published on 19 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's very impressive regarding the care and support of all staff to the elderly. Feel the warmth and love, respect and caring. The birthday party was in good arrangements and the dance was fabulous.
The environment is very comfortable and spacious. Cleanliness is excellent. Everything is well set
up for the safety and security of the seniors. The overall experience was awesome.

Reply from Chunmei Jian, Home Manager at Cambridge Manor Care Home

Thank you for your thoughtful review! We're delighted you appreciated the care, warmth, and respect our team provides. It's wonderful to hear the birthday party and dance were highlights for you. Your kind words about our environment, cleanliness, and safety mean so much to us. We're honoured to serve our residents and friends.


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Awards / Recognitions (5)

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