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Care Homes Owned by T L C Care Ltd in Hertfordshire

9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by T L C Care Ltd in Hertfordshire

Only the locations & reviews in Hertfordshire for T L C Care Ltd are showing below.

View the details of all 9 locations (with 1082 reviews) owned by T L C Care Ltd

T L C Care Ltd Locations in Hertfordshire (2)

 

2 Care Homes owned by T L C Care Ltd in Hertfordshire

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Cooperscroft

Coopers Lane Road, Potters Bar EN6 4AE 

10 98 reviews
"Just want to say a big thank you for everyone at Cooperscroft, they have welcomed my father into their care with so much love and respect.…"   Read all 98 reviews
Location Type Care Home

Cooperscroft is committed to delivering the most exceptional nursing care and support that really makes a difference to residents lives. Some residents require support day to day, whilst others need more assistance, and at the heart of it all, is the… Read more about Cooperscroft

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 60 Rooms
Cuffley Manor

Coopers Lane Road, Potters Bar EN6 4AA 

9.9 157 reviews
"My uncle was a resident at Cuffley Manor Care Home for four and a half years and was wonderfully cared for, especially in the last twelve…"   Read all 157 reviews
Location Type Care Home

Cuffley Manor Care Home offers exceptional residential and dementia care, providing thoughtful, personalised support tailored to the needs of each resident. Whether residents need minimal day-to-day assistance or more comprehensive care, the experienced… Read more about Cuffley Manor

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 60 Rooms

T L C Care Ltd Reviews in Hertfordshire (255)

9.9
T L C Care Ltd has a Group Review Score of 9.9 (9.915) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to T L C Care Ltd must have a Review Score.

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Review of

Cuffley Manor

from K C (Niece of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was a resident at Cuffley Manor Care Home for four and a half years and was wonderfully cared for, especially in the last twelve months in his 100th year.
All his requests were carried out and special praise goes to the maintenance manager whom he regularly called upon. He enjoyed the varied
menu and ate everything placed in front of him. The staff were caring and any ailments dealt with quickly. The Cuffley Manor Manager ensured that he was properly looked after - she went above and beyond to ensure that he was comfortable and as happy as he could be and had a very good relationship with him.

Reply from Marion Wak-Williams, Manager at Cuffley Manor

Thank you so much for allowing us to be a part of your uncle's life. What an amazing gentleman he was. We were fortunate to have him choose Cuffley Manor. My team and I are truly grateful for the time you took to share your thoughts and feedback with us. Please feel free to visit us whenever you can. Wishing you and the rest of the family all the best.


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Review of

Cuffley Manor

from Patrick F (Son-in-law of Resident) published on 22 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Without a doubt a first class care home. Where all the staff are very welcoming and attentive. Would highly recommend.

Reply from Ivy Nyein, Business Development Manager at Cuffley Manor

Thank you for your kind words. It's truly heart-warming to know that you feel Cuffley Manor provides first-class care and that our team's welcoming and attentive approach has made a positive impact. Your recommendation means the world to us, and we'll continue to do our very best to provide exceptional care every day. It's an absolute privilege to care for your loved one.


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Review of

Cuffley Manor

from Jack G (Grandson of Resident) published on 22 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care here is second to none. Everyone is made to feel like family, which is my favourite part of my nan being here! The team are all amazing.

Reply from Ivy Nyein, Business Development Manager at Cuffley Manor

Thank you so much. Your words really touched us. Knowing that your nan feels at home at Cuffley Manor and that you see us as family means everything. We truly care about every resident, and it's lovely to hear that it shines through. Your kind feedback will bring a smile to our team's faces, and we're so grateful to care for someone so special.


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Review of

Cooperscroft

from Vicky N (Daughter of Resident) published on 7 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just want to say a big thank you for everyone at Cooperscroft, they have welcomed my father into their care with so much love and respect. Dad was very difficult to deal with and respect. Dad was very difficult to deal with but at Cooperscroft nothing is an issue. He is mixing with other residents which
hasn't done before. He seems very relaxed and loves it here, wish we moved him years ago. Best care we have ever had. As a family, we feel his safe and we are so relaxed, always clean and a beautiful place to be in.

Reply from Dinesh Francis, Home Manager at Cooperscroft

Thank you so much for your kind words and heartfelt feedback. It truly means the world to us to know that your father feels comfortable, happy, and well cared for here at Cooperscroft. Our team takes great pride in creating a warm, respectful, and supportive environment for all our residents, and it's incredibly rewarding to hear how positively it's impacted both your father and your family. We're delighted to see him engaging with others and enjoying his time with us - it's moments like these that make our work so special. Thank you once again for your trust and support.


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Review of

Cuffley Manor

from David W (Son of Resident) published on 17 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care facility lived up to my expectations and beyond. TLC is justified as tender, loving care. Every member of staff I met were kind and polite. The nursing staff are very patient in sometimes difficult circumstances. My mother needed respite and the manager was willing to assess her needs at short
notice. Mother has told me how good the food is and she enjoyed many of the activities. No complaints.

Reply from Dr. Ivy Nyein, Business Development Manager at Cuffley Manor

Thank you so much for your kind words and recommendation. It means the world to us that you and your mother had such a positive experience. Knowing she enjoyed the food, activities, and care warms our hearts and inspires us to keep doing our best. Once part of the Cuffley family, always part of the family. Please don't hesitate to reach out if you need anything in the future. We are always there for you.


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Review of

Cuffley Manor

from Jacqueline L (Friend of Resident) published on 3 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm welcoming staff as soon as you enter home. It's perfect. Everyone so kind. My friend is very happy here.

Reply from Marion Wak-Williams, Manager at Cuffley Manor

Thank you for visiting our home and taking the time to leave a review. We truly appreciate your feedback and hope to see you again soon!


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Review of

Cuffley Manor

from Rosanna N (Friend of Resident) published on 12 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On my visit to the home today, I found everyone so helpful. Everywhere was so clean, spotless. There was plenty of activity for the residents and they all looked happy and contented. I know a couple of people who have staying in the home, who were very happy.

Reply from Marion Wak-Williams, Manager at Cuffley Manor

This is truly what we aspire to achieve - ensuring our residents and their loved ones have this experience. Thank you for taking the time to share your thoughts and experiences. Have a wonderful day.


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Review of

Cuffley Manor

from J J (Cousin of Resident) published on 12 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found the home amazing, like going to a 5 star hotel. Was amazing at how kind and clean it was.

Reply from Marion Wak-Williams, Manager at Cuffley Manor

Thank you for your time and thoughts; we truly do not take them for granted. It's always a pleasure to have you in our home.


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Review of

Cuffley Manor

from R J (Cousin of Resident) published on 12 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazed at the standard of facilities here. So clean and wonderfully decorated everywhere. Would like to end up here myself if the need.

Reply from Marion Wak-Williams, Manager at Cuffley Manor

Your feedback has put a smile on all of our faces. It has truly brightened our day, and we are grateful for your time and thoughts. Please do come again, and have an amazing day!


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Review of

Cuffley Manor

from B D (Friend of Resident) published on 12 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My third visit to an old friend. Everything is excellent standard, the care sympathetic. She seems settled and content.

Reply from Marion Wak-Williams, Manager at Cuffley Manor

Thank you for your lovely feedback and for visiting the home, we hope to see you soon on your next visit.


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Review of

Cuffley Manor

from H B (Sister of Resident) published on 5 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Family reunion lunch, all managed very well. The room very pleasant, table decorated well. Food (finger) very good and good quality. Staff very helpful, smiley and willing. Overall very good experience enjoyed by my sister who is mostly bed bound. Thank you.

Reply from Marion Wak-Williams, Manager at Cuffley Manor

Thank you for visiting our home and for taking the time to complete a review for us. We hope to see you soon.


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Review of

Cuffley Manor

from B H (Daughter of Resident) published on 30 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst my mother was at the home, she was very well looked after. The staff were always most understanding of her needs, as her mental health deteriorated due largely to her dementia. Towards the end of August, her general health worsened and during her final days, her carers were exceptional in the
manner in which they cared for her, ensuring she was always comfortable and pain free.
Her passing could not have been better managed or peaceful.

Reply from Marion Wak-Williams, Manager at Cuffley Manor

It was a pleasure having your mum stay with us. Thank you for entrusting us with her care. She and your entire family will be greatly missed.


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Review of

Cooperscroft

from Chris F (Husband of Resident) published on 25 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a very satisfactory visit to Kenwood Houses and cafe and the resident really enjoyed looking at the paintings and the journey there and back. The taxi driver was very helpful and also the carer who came with us.

Reply from Dinesh Francis, Home Manager at Cooperscroft

Thank you so much for sharing this wonderful feedback! We're thrilled to hear that your visit to Kenwood House was such a success and that you enjoyed the art and overall experience. It's heartwarming to know that both the taxi driver and our dedicated carer helped make the journey smooth and enjoyable. We strive to make every outing meaningful and are grateful for your kind words, which motivate us to continue providing excellent care and memorable experiences for our residents. Looking forward to organising more enriching trips in the future!


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Review of

Cooperscroft

from Tracey T (Daughter-in-law of Resident) published on 25 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience has been amazing. All the staff have been welcoming, attentive to my mother in law and just kind and warm. The care home is clean, of a high standard and we feel relieved that mum will be safe and well cared for. One staff member in particular has gone above and beyond to make our transition
from hospital to Cooperscroft as seamless as possible which we thank her for - from the bottom of our hearts. We can now spend quality time with her and make new/happy memories in the time we have left.

Reply from Dinesh Francis, Home Manager at Cooperscroft

Thank you so much for your wonderful feedback. We are truly grateful for your kind words and are delighted to hear that your experience at Cooperscroft has been so positive. Our team is dedicated to providing a warm, welcoming, and high-standard environment, and it's incredibly rewarding to know that we have made a difference for you and your mother-in-law. Your appreciation means the world to us, especially knowing that you feel reassured and able to spend quality time together making precious memories.


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Review of

Cuffley Manor

from Bill D (Friend of Resident) published on 22 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a visitor, I am very impressed by the staff and the facilities. I don't have experience of food or rooms but my friend says they are good.

Reply from Marion Wak-Williams, Manager at Cuffley Manor

Thank you so much for visiting our home and taking the time to provide feedback. We truly appreciate it and hope to see you again soon.


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Review of

Cuffley Manor

from Yvonne B (Wife of Resident) published on 22 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and the care is exceptional and could not ask for better. Putting my husband into care was the hardest decision I have ever made. I still feel guilt, but in the end, it was right for him. Cuffley Manor is like a first class country hotel. I love it.

Reply from Marion Wak-Williams, Manager at Cuffley Manor

You are one of the lovely people we have come across, so devoted to your wonderful husband. Thank you for entrusting him to us; we feel lucky to have your family's support. We truly appreciate you taking the time to share your kind words. The team was very touched by your feedback. Thank you!


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Review of

Cooperscroft

from N W (Daughter-in-law of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cooperscroft is a fantastic place for my mother-in-law to live. The staff are so kind, polite and professional, they go above and beyond with their care and kindness, not just to my family member but all of their residents in their care. We as a family are so happy that our family member (my mother-in-law)
is so happy and settled. We would 100% recommend Cooperscroft! Thank you all!

Reply from Dinesh Francis, Home Manager at Cooperscroft

Thank you so much for your heartfelt message! We're thrilled to hear that your mother-in-law is happy and settled at Cooperscroft. Our dedicated staff works hard to provide the best care possible, and it's wonderful to know their efforts have made such a positive impact on your family. Your recommendation means the world to us! Thank you again!


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Review of

Cuffley Manor

from S M (Grandson of Resident) published on 13 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to celebrate my Grandfather's 90th and we ate in the guest room. The food and catering were delicious and the table was set beautifully. All of the staff were very communicative and very friendly. We all had a great time.

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Review of

Cuffley Manor

from C M (Daughter-in-law of Resident) published on 13 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cuffley Manor organised a wonderful 90th birthday celebration for my father-in-law. Great food and the staff were extremely friendly and helpful.

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Review of

Cuffley Manor

from D S (Daughter of Resident) published on 11 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my Mother receives at Cuffley Manor.

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Awards / Recognitions (5)

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