Care Home Owned by T L C Care Ltd in Surrey

9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by T L C Care Ltd in Surrey

Only the locations & reviews in Surrey for T L C Care Ltd are showing below.

View the details of all 9 locations (with 1082 reviews) owned by T L C Care Ltd

T L C Care Ltd Locations in Surrey (1)

 

1 Care Home owned by T L C Care Ltd in Surrey

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Camberley Manor

130 Deepcut Bridge Road, Deepcut, Camberley GU16 6SJ 

9.9 127 reviews
"A true reflection of the word 'care' in Care Home. A truly warm and welcoming place with people who obviously take a pride in their work…"   Read all 127 reviews
Location Type Care Home

At Camberley Manor, the dedicated and committed team focus on delivering the most exceptional residential, nursing and dementia care that really makes a difference to residents lives and their families. From residents who simply require a little assistance… Read more about Camberley Manor

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 60 Rooms

T L C Care Ltd Reviews in Surrey (127)

9.9
T L C Care Ltd has a Group Review Score of 9.9 (9.915) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to T L C Care Ltd must have a Review Score.

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Review of

Camberley Manor

from Bryan C (Son of Resident) published on 13 March 2025
Overall Experience  Overall Experience 5.0 out of 5

A true reflection of the word 'care' in Care Home. A truly warm and welcoming place with people who obviously take a pride in their work and the service they provide. They all quickly adapted their approach to suit my father (which can be a challenge sometimes! ).
The attention to detail is second
to none, from the food to the cleaning and laundry, to the maintenance and gardening, to the medical care. Everyone is very quick to respond to requests, and are happy to listen to feedback in a positive way - always seeking to improve. A relaxed, friendly yet highly professional service has meant that a potentially traumatic experience for me and my family has actually been easy, and quickly gave us the confidence that Dad is in capable and caring hands.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you so much for taking the time to leave such a heartfelt and thoughtful review. We're honored by your kind words and delighted to hear your experience of Camberley Manor has been positive. We always strive to provide the best care possible, and it's wonderful to know that our team's dedication, professionalism, and attention to detail have made a difference for you and your family. Your feedback means the world to us, and we're grateful for the trust you've placed in us to care for your Dad.


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Review of

Camberley Manor

from Linda N (Respite Resident) published on 15 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Very friendly and helpful. Staff extremely caring and helpful. Very relaxed atmosphere. Can't fault the place.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you very much indeed for sharing feedback on your recent rehabilitation stay at Camberley Manor. We are so pleased to hear you enjoyed your stay and found our team supportive throughout. We wish you all the best upon your return home and we hope you will come and visit us in the future!


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Review of

Camberley Manor

from J L (Grandson of Resident) published on 15 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Amazing support and care. Reception staff very welcoming. Overall I would highly recommend Camberley Manor.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

We are so thrilled to ready our review. Thank you for sharing your experience on the support and care we offer here at Camberley Manor. I will ensure your feedback is shared across our team. Thank you once again.


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Review of

Camberley Manor

from S H (Aunt of Resident) published on 14 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Very friendly helpful staff.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for sharing such positive feedback on our home and team members. We are delighted to learn you re happy with the care your loved one is receiving. We look forward to continuing to meet and exceed your expectations.


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Review of

Camberley Manor

from Amanda L (Daughter of Resident) published on 14 January 2025
Overall Experience  Overall Experience 5.0 out of 5

We are happy with all you are going.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you so much for sharing your feedback. We are delighted you are pleased with the care we are providing your loved one. I will ensure your wonderful review is shared with the wider team.


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Review of

Camberley Manor

from Priya M (Daughter of Resident) published on 14 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Staff are extremely welcoming on every visit and do their utmost to welcome family members as visitors. Communal areas are well maintained and cinema room offering is fantastic! Mum seems happy and content - huge thank you to the team.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for taking the time to leave a wonderful review of our home and the care your mum receives. We are pleased to hear you enjoy making use of our home's facilities including the cinema. It is a pleasure to care for your mum. We look forward to welcoming you back on your next visit.


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Review of

Camberley Manor

from Michelle M (Daughter of Resident) published on 12 December 2024
Overall Experience  Overall Experience 5.0 out of 5

We are so thankful we found Camberley Manor as a new home for my mum. From the moment we met one member of staff in particular and completed the tour, we knew that this was the right place for mum. It is so warm and homely, and we felt it could meet all my mum's needs with her dementia. The staff are
so friendly and are clearly excellent at what they do. The one thing we wanted was for mum to live in a way that preserved her dignity and provided stimulation. Both these needs have been met. As a family, we absolutely love seeing all the social media updates, and it is a joy to see my mum participating in such wonderful activities. We have noticed that mum has come out of herself a bit more since she has been at Camberley Manor. If you find yourself in need of the services of Camberley Manor, contact one member of staff in particular. She was absolutely amazing at taking us through everything in a compassionate way, and took so much time to find out about my mum and what she needed.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for taking the time to leave such a heart-warming review of your experience of Camberley Manor since your dear mum joined us. We are delighted your expectations have been realised, and we look forward to continuing to support your mum to live a fulfilling and enriched life in our care. Thank you for having trust in us; I will make sure your kind words are shared with our team.


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Review of

Camberley Manor

from Syeda K (Granddaughter of Resident) published on 10 December 2024
Overall Experience  Overall Experience 5.0 out of 5

Warm greeting, staff and manager gave us everything we needed including how to use the kitchen. Lovely atmosphere.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for your kind review. I am delighted to hear you had a great experience of our home and team members.


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Review of

Camberley Manor

from Naomi P (Granddaughter of Resident) published on 10 December 2024
Overall Experience  Overall Experience 5.0 out of 5

I'm very pleasantly surprised by how beautiful this care home is! I'm very pleased to know my grandma is clearly well taken care of.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Many thanks for taking the time to share your review. It is lovely to hear we exceeded expectations. It is a pleasure to care for your grandma here at Camberley Manor.


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Review of

Camberley Manor

from J D (Grandson of Resident) published on 10 December 2024
Overall Experience  Overall Experience 5.0 out of 5

Warm greeting and wonderful atmosphere. Smiles from all staff and residents. Helpful people everywhere. Excellent coffee too.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for sharing such a lovely review of our home. We are so pleased our homely atmosphere was apparent during your visit. Come back for a coffee (and obligatory cake!) whenever you like!


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Review of

Camberley Manor

from Stephen B (Son of Resident) published on 9 December 2024
Overall Experience  Overall Experience 5.0 out of 5

In the last 2 or 3 months, mum's health deteriorated. The care home staff were most excellent in looking after her. On her last day alive, they were more than kind and helpful. Thank you.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for sharing your kind review of Camberley Manor. I will ensure your lovely words are shared with the wider team.


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Review of

Camberley Manor

from Sam M (Grandson of Resident) published on 2 December 2024
Overall Experience  Overall Experience 5.0 out of 5

My nan became a resident here in October, and we couldn't be happier with the experience. The staff are genuinely amazing-caring, warm, and full of positive energy. It's clear they love what they do, and it makes all the difference.
The facilities are excellent, with modern, spacious rooms and en suite
bathrooms, which were a key factor for us. Everything is clean, well-maintained, and thoughtfully designed to ensure residents' comfort.
The daily activities are another highlight, with a great variety that keeps my nan active and engaged, from crafts to exercise and social events. It's wonderful to see her enjoying herself so much.
We also love the flexibility to drop in and visit at any time without arranging ahead. It creates a truly open, welcoming atmosphere and gives us peace of mind knowing we're always welcome.
I can't recommend this care home enough-our family feels so reassured knowing my nan is happy and so well cared for.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for such a heartwarming review of our home. We are delighted to have your nan with us and we are so pleased to support her to live a fulfilling and enriched daily life. We look forward to continuing to exceed your expectations and provide great care for your nan. I will ensure your lovely words are cascaded to the rest of the Camberley Manor family.


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Review of

Camberley Manor

from Grant F (Son of Resident) published on 19 November 2024
Overall Experience  Overall Experience 5.0 out of 5

Experience was brief but very good. Overall very happy with the care and facilities.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you very much for your kind review of our home. I will make sure the whole team receives your praise and feedback.


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Review of

Camberley Manor

from Gabriella G (Granddaughter of Resident) published on 19 November 2024
Overall Experience  Overall Experience 5.0 out of 5

My experience at Camberley Manor was amazing and I really recommend. The staff are incredible and are so welcoming. They made my grandad so comfortable and at peace. They are so kind and hard working and go above and beyond. The rooms are so lovely and are such a homely environment. As well as the staff,
the residents are all so friendly. Really recommend.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for your kind words. We are so pleased to hear of your positive experience and it was an absolute honour to care for your Granddad here at Camberley Manor.


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Review of

Camberley Manor

from Rebecca G (Granddaughter of Resident) published on 19 November 2024
Overall Experience  Overall Experience 5.0 out of 5

I could not recommend Camberley Manor enough. The staff are all beyond caring and made us feel very welcome. They made my grandad feel very comfortable in his stay and he loved all of the staff, even though at times he could be a handful.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

What a lovely review. Thank you so much for sharing. We were honoured your family chose us to care for your Granddad. Your kind words will be shared with the team at Camberley Manor.


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Review of

Camberley Manor

from Monique F (Daughter-in-law of Resident) published on 18 November 2024
Overall Experience  Overall Experience 5.0 out of 5

I can absolutely state I would recommend Camberley Manor for ones loved ones.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Many thanks for taking the time to share your positive experience of Camberley Manor. Your kind words will be shared with the wider team who aim to deliver outstanding care to our residents each and every day.


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Review of

Camberley Manor

from Debbie G (Daughter-in-law of Resident) published on 18 November 2024
Overall Experience  Overall Experience 5.0 out of 5

I cannot fault anything. From reception all the way through, every member of staff has been so welcoming, kind, considerate and friendly. Every member of staff looked after my father in law so so well from beginning to such a beautiful calm end. I will recommend Camberly Manor to anyone looking for
a home for their loved one.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Firstly, thank you for putting your trust in us to care for your dear Father in Law. We are pleased to know that we were able to support you and your loved ones during such a difficult time. Your heartfelt words mean the world to our team who aim to deliver exceptional care to our residents. Thank you so much for taking the time to share your experience of Camberley Manor.


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Review of

Camberley Manor

from Anoop V (Husband of Resident) published on 18 November 2024
Overall Experience  Overall Experience 5.0 out of 5

My wife's been admitted 6 months ago during challenging circumstances so the choice of the care home was crucial for us both. I must say the care home has been an excellent choice - most of my expectations have been well managed and realised. I've acquired a new family of caring individuals at all levels!
Long may it continue, thanks to all staff.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you so much for taking the time to share your experience since your dear wife joined us earlier this year. At Camberley Manor, we strive to welcome not just our residents but their loved ones into our TLC Family, and we are so pleased to hear you very much feel part of it. We look forward to continuing to realise your expectations and welcome your continued feedback in the future. I will ensure your comments are shared with the wider team. Thank you once again.


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Review of

Camberley Manor

from Fiona W (Daughter-in-law of Resident) published on 13 November 2024
Overall Experience  Overall Experience 5.0 out of 5

Looked at about 8 care homes in the area, but knew as soon as I walked into Camberley Manor that this was the one I really wanted my 91 year old mother in law to move into. I immediately picked up on the warmth of the staff, the cleanliness and how professional the staff were.
We waited until a room
came up and moved her in and I just felt relief that she was safe and in the best possible place.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you so much for your heartfelt review. We are thrilled to hear that your mother-in-law is happy and settled at Camberley Manor. Our dedicated team hard to provide the best care possible, and it's wonderful to know their efforts have made such a positive impact on your family. Your recommendation means the world to us. If you ever have any feedback or need assistance, please don't hesitate to reach out. Thank you again.


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Review of

Camberley Manor

from K S (Friend of Resident) published on 10 October 2024
Overall Experience  Overall Experience 5.0 out of 5

A visit today to celebrate my friends 95th birthday. A very enjoyable and delicious lunch followed by wonderful entertainment, sing-a-long and birthday cake. The most delicious cake ever tasted. The staff are all so lovely with the residents and enjoyed the the live singing and dancing.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for such a lovely review. We are delighted you enjoyed the birthday celebrations hosted for your dear friend. I will ensure your kind words are shared with the wider team.


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Awards / Recognitions (5)

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