141-143 Wendover Road, Aylesbury HP21 9LP
"I have had previous experience of the exceptional service at Byron House Care Home, so when helping my neighbour and friend find her final…" Read all 68 reviews
Rated Outstanding Overall and in 'Caring', 'Responsive' and ‘Well Led’ by the Care Quality Commission in January 2023, Byron House Care Home is a little gem; uniquely warm, personalised and friendly, offering quality nursing, residential, and dementia… Read more about Byron House Care Home
63 Cambridge Park, Wanstead, London E11 2PR
"My father came to Chestnut Manor Care Home for respite care while my mother, his usual carer, recovered from surgery. He was, to be honest,…" Read all 34 reviews
Chestnut Manor offers luxury living alongside high quality care, from residential, dementia and more complex nursing requirements, within opulent surroundings and facilities. Short term private respite care provision is available via a pre-booking… Read more about Chestnut Manor Care Home
65 Duggers Lane, Braintree CM7 1BA
"My uncle is very happy at Riverdale and well looked after, the staff are always cheerful and always have time to speak to you I find it a…" Read all 80 reviews
Riverdale Care Home is where first-class care meets luxury living. This 40-bed exceptional care home provides outstanding residential, nursing, respite and dementia care in a beautiful purpose-built setting, which offers private en-suite rooms and rooms… Read more about Riverdale Care Home
Emmanuel Lodge, College Road, Cheshunt, Waltham Cross EN8 9NQ
"Making the decision to move Mum into a nursing home was the hardest decision I ever had to make. I was in tears for days! Kingfishers…" Read all 67 reviews
Kingfisher Nursing Home is a homely and cosy care facility with views over scenic gardens. The home specialises in a range of care needs for its residents. All staff are fully trained and pride themselves on being friendly and respectful. Professional… Read more about Kingfisher Nursing Home
Tamarisk Way, Weston Turville, Aylesbury HP22 5ZB
"I was impressed by the high quality accommodation and care offered at Hampden Hall. Also by the high standard of professionalism. and…" Read all 184 reviews
This beautiful care & nursing home has been supporting the local community of Aylesbury for over 10 years, offering skilled and responsive nursing, residential and dementia care. Residents and their relatives value the Westgate Healthcare family ethos… Read more about Hampden Hall Care Centre
Rickmansworth Road, Chorleywood, Rickmansworth WD3 5SQ
"Burford House Care Home feels like a home, not a care home. My father could not be better cared for by a totally professional group of…" Read all 43 reviews
Burford House Care Home, the latest luxury addition to Westgate Healthcare, opened its doors in September 2022, offering first-class residential, nursing, palliative and respite care to accommodate 46 people. Following a complete re-design and re-build,… Read more about Burford House Care Home
Long Mimms, Hemel Hempstead HP2 5XW
"Seeing how the staff care for our resident, and other residents reassures me that they do CARE. Every member of staff seems to have the…" Read all 154 reviews
This attractive and professionally managed care home rated ‘Outstanding’ in March 2020 by the Care Quality Commission, has been supporting the local communities of Hemel Hempstead, Hertfordshire and Dacorum for over ten years. Established and purpose-built… Read more about St Pauls Care Centre
Tower Road, Ware SG12 7LP
"Once again thanks to the care, kindness, encouragement and support of the whole team, my mum is up and walking again. The experience has…" Read all 307 reviews
This attractive and professionally managed care home rated Outstanding in ‘Well Led’ by the Care Quality Commission in January 2020, has been supporting the local community of Ware for over fifteen years. Established and purpose-built with a positive… Read more about Westgate House Care Centre
Meadowhill, a purpose-built, 75-bedroom care home offers specialist residential, nursing, respite, and palliative care. Tailored care plans are devised for each individual resident, ensuring health and well-being are supported to the highest standard. With… Read more about Meadowhill Care Home
Submitted via Postal Card • Report
Reply from Jay Demetrious, Marketing Executive at Westgate House Care Centre
Thank you so much for your wonderful review. We're delighted to hear that your mum had such a positive experience and that our team's care, dedication, and encouragement helped in her recovery. We'll be sure to share them with the whole team. Wishing your mum continued good health!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Sarah Williams, Marketing Manager at Westgate House Care Centre
We're so pleased to hear that you felt welcomed and supported from the moment you arrived. Our team is dedicated to providing compassionate care, and it's fantastic to know that their patience and professionalism made a difference in your experience. We're especially glad that our physio team helped you regain confidence and mobility-your progress is truly inspiring! Wishing you all the best as you transition back home, and please know that we're always here if you need us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Sarah Williams, Marketing Manager at St Pauls Care Centre
Thank you so much for your thoughtful and kind words! It truly means a lot to our team to know that our care and dedication are recognized. We are passionate about creating a warm, supportive environment for all our residents, and your feedback reassures us that we are making a positive impact. Patience, kindness, and genuine care are at the heart of what we do, and we're grateful for the opportunity to provide this level of support. Thank you for sharing your experience!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Sarah Williams, Marketing Manager at St Pauls Care Centre
It means the world to us to know that your mum received the love, respect, and care she deserved during her time at St. Paul's. Supporting our residents with dignity and compassion, especially in their final moments, is something we hold close to our hearts. Your kind words are truly appreciated and will be shared with our team. It was a privilege to care for your mum, and we are grateful for your trust in us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Sarah Williams, Marketing Manager at Westgate House Care Centre
Thank you for taking the time to share your experience at Westgate House Care Centre. We are delighted to hear that you found our staff friendly and helpful, and that you enjoyed the plentiful and appetising food. It's also wonderful to know that our physiotherapists provided excellent and encouraging support during your stay. We appreciate your feedback regarding communication challenges and the impact of masks. We continuously strive to enhance our services, and your input helps us identify areas for improvement. We also acknowledge the delay in breakfast service and will review our processes to ensure a smoother experience in the future. Your recommendation means a lot to us, and we are grateful for your kind words. If you have any further suggestions or concerns, please do not hesitate to reach out.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Sarah Williams, Marketing Manager at Riverdale Care Home
Thank you so much for your kind words! We're delighted to hear that your uncle is happy at Riverdale and that you've had such a positive experience with our staff. We take great pride in providing a welcoming, well-organized, and caring environment, so it truly means a lot to hear your feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Sarah Williams, Marketing Manager at Westgate House Care Centre
We're so pleased to hear that you were pleasantly surprised by your room, TV, and our wonderful staff at Westgate House Care Centre. It's fantastic to know that you've made such great progress with the support of our team, we'll be sure to pass on your kind words to those who have helped you along the way. Wishing you continued strength and recovery!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre
Thank you so much for your kind words and for taking the time to share your experience. We are truly grateful for your feedback and are delighted to hear that you are pleased with the care your mother is receiving.Our team is dedicated to providing compassionate and personalized care, and it means a great deal to us to know that their kindness and attentiveness are making a positive impact. We understand how important it is to create a supportive and welcoming environment, especially for residents with fluctuating needs, and we are glad that you feel reassured by our approach.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre
Thank you for sharing your positive experience regarding your mother's six-year stay at Hampden Hall Care Centre, particularly in the Cedar Unit. We are delighted to hear that our high-quality accommodation, professional care, and empathetic approach have met your expectations.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre
Thank you for sharing your heartfelt experience regarding your stepdad's time at Hampden Hall Care Centre. We are deeply honoured to have been part of his care journey and are grateful for your kind words.Dementia indeed presents profound challenges, and our team is committed to offering compassionate and dignified care to all our residents. It's reassuring to know that our efforts provided comfort to both your stepdad and your family during such a significant time.We believe in maintaining open communication with families, and we're glad that our prompt updates offered you peace of mind.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Sarah Williams, Marketing Manager at St Pauls Care Centre
Thank you for sharing your positive experience with St. Pauls Care Centre. Our dedicated staff strives to create a welcoming environment, and your recommendation means a lot to us. We understand the importance of finding the right care home, especially after a previous unsatisfactory experience. It's heartening to know that St. Pauls has met your expectations and provided the quality care your mum deserves.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Sarah Williams, Marketing Manager at St Pauls Care Centre
Thank you for sharing your experience regarding your mum's stay at St. Pauls Care Centre. We understand how challenging it was during the COVID-19 pandemic when in-person visits were restricted, and we're delighted that once these measures were lifted, you were pleased with your mum's room and the care provided by our team.Our priority is to ensure that residents receive attentive and compassionate care, and it's heartening to know that you felt reassured about your mum's well-being. Keeping families informed about any changes is essential to us, and we're glad this communication met your expectations.Recommendations like yours are invaluable, and we are grateful for your trust in St. Pauls Care Centre.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Jay Demetrious, Marketing Executive at Kingfisher Nursing Home
Thank you for your kind words. We're so glad Kingfisher feels like home for your mum and that you have peace of mind. Your support means the world to us!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Sarah Williams, Marketing Manager at Westgate House Care Centre
Thank you so much for your kind words! We are delighted to hear that you've had such a positive experience at Westgate House Care Centre. Providing exceptional care and creating a happy, well-organized environment is always our top priority, and it's wonderful to know that this has been reflected in your stay.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Sarah Williams, Marketing Manager at St Pauls Care Centre
Thank you so much for your kind words and for sharing your experience. It means the world to us to know that Mum and your family felt welcomed, valued, and truly at home at St Paul's. Our team is dedicated to ensuring every resident receives compassionate, dignified, and personalized care, and your words affirm the heart of what we strive for every day. We will be sure to pass on your lovely feedback to our staff, they will be delighted to hear it! Wishing you and your family all the best.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre
Thank you so much for your heartfelt review. It means the world to us to hear that your Mum/Nanna has found comfort and security at Hampden Hall. We understand how difficult such transitions can be, especially for someone as independent as she was, and we're truly grateful for your trust in us. Our team is dedicated to ensuring that every resident feels loved, respected, and cared for, and knowing that we've provided your family with peace of mind is the highest compliment we could receive. Your kind words are a testament to the passion and commitment of our staff, and we will be sure to share your appreciation with them.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Sarah Williams, Marketing Manager at Westgate House Care Centre
Thank you so much for your thoughtful feedback! We're delighted to hear that you enjoyed your physiotherapy sessions and the company of our therapists, and it's wonderful that you're walking better as a result of their hard work. We're also glad that our carers were attentive to your needs and that you appreciated having your own room and TV. We're sorry to hear that you had difficulty using the TV due to your eyesight- our team is always happy to assist with that. We also appreciate your comments on the food temperature and will share this with our catering team to improve the dining experience. Your feedback helps us continue to provide the best possible care. Wishing you continued progress in your recovery!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre
Thank you so much for your kind and thoughtful words. Reading your message truly means the world to us. Knowing that you can relax with a glass of wine, confident that your Dad is safe, happy, and well-cared for, is exactly what we strive for every day. We believe that personal connections and small moments make a real difference, and your feedback is a beautiful reminder of why we do what we do. We understand the trust you place in us, and it's a privilege to care for your Dad and support your family. Your words of encouragement have given our team an extra boost of motivation and pride. Thank you for taking the time to share them.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Sarah Williams, Marketing Manager at Westgate House Care Centre
Thank you for taking the time to share your experience with us. We're delighted to hear that our physiotherapy rehab program has helped you regain your confidence and independence- we'll be sure to pass your kind words along to our physio team and staff. We sincerely apologise for the instances where your privacy was not fully respected. Your comfort and dignity are extremely important to us, and we will review our procedures to ensure that the 'support' sign is always acknowledged appropriately. Thank you again for your feedback, and we wish you all the best in your continued recovery!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Sarah Williams, Marketing Manager at Westgate House Care Centre
We're so glad that the care and physiotherapy have helped you regain your confidence and independence. Wishing you continued strength and good health on your recovery journey!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Loading
Loading events
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westgate Healthcare Ltd to verify any information. View our terms and conditions. Westgate Healthcare Ltd has a Platinum Service – more info.