63 Cambridge Park, Wanstead, London E11 2PR
"My father came to Chestnut Manor Care Home for respite care while my mother, his usual carer, recovered from surgery. He was, to be honest,…" Read all 34 reviews
Chestnut Manor offers luxury living alongside high quality care, from residential, dementia and more complex nursing requirements, within opulent surroundings and facilities. Short term private respite care provision is available via a pre-booking… Read more about Chestnut Manor Care Home
141-143 Wendover Road, Aylesbury HP21 9LP
"We recently moved mum from another care provider to Byron House. It's like as though my whole world has changed. The care of mum is…" Read all 69 reviews
Rated Outstanding Overall and in 'Caring', 'Responsive' and ‘Well Led’ by the Care Quality Commission in January 2023, Byron House Care Home is a little gem; uniquely warm, personalised and friendly, offering quality nursing, residential, and dementia… Read more about Byron House Care Home
65 Duggers Lane, Braintree CM7 1BA
"My mum was transferred from hospital to Riverdale for end of life care. The staff were amazing from the receptionists, nursing staff and…" Read all 81 reviews
Riverdale Care Home is where first-class care meets luxury living. This 40-bed exceptional care home provides outstanding residential, nursing, respite and dementia care in a beautiful purpose-built setting, which offers private en-suite rooms and rooms… Read more about Riverdale Care Home
Emmanuel Lodge, College Road, Cheshunt, Waltham Cross EN8 9NQ
"In my occasional visits to my relative I have always found Kingfisher a warm and welcoming place and the staff have been friendly and…" Read all 69 reviews
Kingfisher Nursing Home is a homely and cosy care facility with views over scenic gardens. The home specialises in a range of care needs for its residents. All staff are fully trained and pride themselves on being friendly and respectful. Professional… Read more about Kingfisher Nursing Home
Long Mimms, Hemel Hempstead HP2 5XW
"My aunt was always treated well, she had good and bad days. But the staff were always giving 100% every day! It really is 5 star! Thank you…" Read all 157 reviews
This attractive and professionally managed care home rated ‘Outstanding’ in March 2020 by the Care Quality Commission, has been supporting the local communities of Hemel Hempstead, Hertfordshire and Dacorum for over ten years. Established and purpose-built… Read more about St Pauls Care Centre
Tamarisk Way, Weston Turville, Aylesbury HP22 5ZB
"Friendly and attentive staff who look after their residents with real care and compassion. There's always someone available to talk to…" Read all 187 reviews
This beautiful care & nursing home has been supporting the local community of Aylesbury for over 10 years, offering skilled and responsive nursing, residential and dementia care. Residents and their relatives value the Westgate Healthcare family ethos… Read more about Hampden Hall Care Centre
Rickmansworth Road, Chorleywood, Rickmansworth WD3 5SQ
"All the staff genuinely care and are dedicated to the resident, whilst also giving support to their families. Our dad has come on so much…" Read all 46 reviews
Burford House Care Home, the latest luxury addition to Westgate Healthcare, opened its doors in September 2022, offering first-class residential, nursing, palliative and respite care to accommodate 46 people. Following a complete re-design and re-build,… Read more about Burford House Care Home
Tower Road, Ware SG12 7LP
"Once again thanks to the care, kindness, encouragement and support of the whole team, my mum is up and walking again. The experience has…" Read all 308 reviews
This attractive and professionally managed care home rated Outstanding in ‘Well Led’ by the Care Quality Commission in January 2020, has been supporting the local community of Ware for over fifteen years. Established and purpose-built with a positive… Read more about Westgate House Care Centre
Meadowhill, a purpose-built, 75-bedroom care home offers specialist residential, nursing, respite, and palliative care. Tailored care plans are devised for each individual resident, ensuring health and well-being are supported to the highest standard. With… Read more about Meadowhill Care Home
Submitted via Postal Card • Report
Reply from Kyla Darling, Home Manager at Burford House Care Home
Thank you so much for your wonderful feedback! We are truly touched by your kind words and are delighted to hear that your father had a nice stay at Burford House Care Home. Our team strives every day to create a warm, welcoming and supportive environment and it's incredibly rewarding to know that our efforts are making such a positive impact. Thank you for your recommendation and for taking the time to share your experience.
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Submitted via Postal Card • Report
Reply from Kyla Darling, Home Manager at Burford House Care Home
Thank you so much for your lovely feedback! Your comments about the professionalism, care and helpfulness of our staff mean the world to us - they are the heart of everything we do. Thank you for your recommendation and for taking the time to share your experience.
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Submitted via Postal Card • Report
Reply from Jay Demetrious, Marketing Executive at St Pauls Care Centre
Thank you for your lovely message. We're so glad your aunt felt well cared for-it means a lot to us.
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Submitted via Postal Card • Report
Reply from Jay Demetrious, Marketing Executive at Burford House Care Home
Thank you so much for your thoughtful words. We're delighted to hear your dad is doing so well. It's a privilege to support him and your family.
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Reply from Jay Demetrious, Marketing Executive at Kingfisher Nursing Home
Thank you for your lovely feedback. We're so pleased to hear your mum is happy and you have peace of mind.
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Reply from Jay Demetrious, Marketing Executive at Riverdale Care Home
Thank you for your kind words. We're so sorry for your loss and honoured to have cared for your mum. Your message means a great deal to us.
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Submitted via Postal Card • Report
Reply from Sarah Williams, Marketing Manager at Kingfisher Nursing Home
Thank you for taking the time to share your experience. Our team is dedicated to providing the best possible care and support, and it's wonderful to know that their efforts in managing appointments and ensuring smooth arrangements have made a difference for you and your relative.Your kind words mean a lot to us, and we're delighted that both you and your relative are happy with the care and nursing provided.
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Submitted via Website • Report
Reply from Sarah Williams, Marketing Manager at St Pauls Care Centre
Thank you so much for your kind words and for sharing your experience. We are truly honoured to have been able to care for your mother and provide the support she needed. Knowing that you felt comforted and assured of her well-being means the world to us. Your recommendation and 5-star rating are deeply appreciated, and we will continue to strive for the highest level of care.
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Reply from Sarah Williams, Marketing Manager at Byron House Care Home
Ensuring your mum receives the best possible care in a warm and loving environment is our top priority, and it means the world to us that you feel at ease knowing she is well looked after. Your feedback is incredibly encouraging to our team, who are dedicated to making every resident feel comfortable, valued, and cared for. If there is ever anything more we can do, please don't hesitate to reach out.
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Submitted via Postal Card • Report
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre
We're truly grateful for your feedback and delighted to hear that your Dad is happy and well cared for with us. Our team is dedicated to providing a warm and supportive environment, and it's wonderful to know that their care and compassion shine through. We always strive to create a comfortable home with great facilities and delicious meals, so your appreciation means a lot to us.
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Submitted via Postal Card • Report
Reply from Sarah Williams, Marketing Manager at Westgate House Care Centre
It's good to hear that Mum's appetite improved and that she had a generally positive experience at Westgate. Our priority is the health and wellbeing of all residents, and we strive to provide the best possible care. If you would like to discuss any concerns further, please don't hesitate to contact the Home Manager.
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Submitted via Postal Card • Report
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre
Thank you so much for your wonderful review. We truly appreciate your kind words about our dedicated team at Hampden Hall. It means the world to us to know that your father is receiving the compassionate care he deserves during his stay. Our staff take great pride in ensuring the comfort and well-being of all our residents, and your feedback is a testament to their hard work and commitment. While we understand that location plays a significant role in long-term care decisions, we are truly honoured that you would consider us for your father's continued care. If there's anything more we can do to support you and your family during this time, please don't hesitate to reach out. Wishing your father all the best in his ongoing assessment and care journey.
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Submitted via Postal Card • Report
Reply from Sarah Williams, Marketing Manager at Hampden Hall Care Centre
Thank you for taking the time to share your experience. We are so pleased to hear that your father has settled in well at Hampden Hall Care Centre and that his wellbeing has improved. It's heart warming to know that our team's care and support have made such a positive difference in his life. Our goal is to provide a safe, nurturing environment where residents feel comfortable, encouraged, and as independent as possible. It's wonderful to hear that both your father and your family feel supported by our staff. Your kind words mean so much to our team, and we truly appreciate your trust in us.
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Submitted via Postal Card • Report
Reply from Sarah Williams, Marketing Manager at St Pauls Care Centre
Thank you so much for your kind words! We're truly grateful for your feedback and delighted to hear that your Mum has been so happy with the care she's received. Our team is dedicated to providing compassionate and high-quality support, and it means the world to know it's making a difference. We'll be sure to share your lovely message with everyone.
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Submitted via Postal Card • Report
Reply from Jay Demetrious, Marketing Executive at Westgate House Care Centre
Thank you so much for your wonderful review. We're delighted to hear that your mum had such a positive experience and that our team's care, dedication, and encouragement helped in her recovery. We'll be sure to share them with the whole team. Wishing your mum continued good health!
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Submitted via Postal Card • Report
Reply from Sarah Williams, Marketing Manager at Westgate House Care Centre
We're so pleased to hear that you felt welcomed and supported from the moment you arrived. Our team is dedicated to providing compassionate care, and it's fantastic to know that their patience and professionalism made a difference in your experience. We're especially glad that our physio team helped you regain confidence and mobility-your progress is truly inspiring! Wishing you all the best as you transition back home, and please know that we're always here if you need us.
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Submitted via Website • Report
Reply from Sarah Williams, Marketing Manager at St Pauls Care Centre
Thank you so much for your thoughtful and kind words! It truly means a lot to our team to know that our care and dedication are recognized. We are passionate about creating a warm, supportive environment for all our residents, and your feedback reassures us that we are making a positive impact. Patience, kindness, and genuine care are at the heart of what we do, and we're grateful for the opportunity to provide this level of support. Thank you for sharing your experience!
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Submitted via Website • Report
Reply from Sarah Williams, Marketing Manager at St Pauls Care Centre
It means the world to us to know that your mum received the love, respect, and care she deserved during her time at St. Paul's. Supporting our residents with dignity and compassion, especially in their final moments, is something we hold close to our hearts. Your kind words are truly appreciated and will be shared with our team. It was a privilege to care for your mum, and we are grateful for your trust in us.
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Submitted via Postal Card • Report
Reply from Sarah Williams, Marketing Manager at Westgate House Care Centre
Thank you for taking the time to share your experience at Westgate House Care Centre. We are delighted to hear that you found our staff friendly and helpful, and that you enjoyed the plentiful and appetising food. It's also wonderful to know that our physiotherapists provided excellent and encouraging support during your stay. We appreciate your feedback regarding communication challenges and the impact of masks. We continuously strive to enhance our services, and your input helps us identify areas for improvement. We also acknowledge the delay in breakfast service and will review our processes to ensure a smoother experience in the future. Your recommendation means a lot to us, and we are grateful for your kind words. If you have any further suggestions or concerns, please do not hesitate to reach out.
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Submitted via Postal Card • Report
Reply from Sarah Williams, Marketing Manager at Riverdale Care Home
Thank you so much for your kind words! We're delighted to hear that your uncle is happy at Riverdale and that you've had such a positive experience with our staff. We take great pride in providing a welcoming, well-organized, and caring environment, so it truly means a lot to hear your feedback.
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