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Care Homes Owned by John Whitgift Foundation

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by John Whitgift Foundation

John Whitgift Foundation Locations (3)

 

3 Care Homes and Extra Care Housing owned by John Whitgift Foundation

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Wilhelmina House

21 Park Hill Rise, Croydon CR0 5JF 

9.8 66 reviews
"My husband spent two months here following a stroke, as our home was being refurbished. Wilhelmina House has a peaceful, calm atmosphere…"   Read all 66 reviews
Location Type Care Home

Wilhelmina House offers residents both long and short term care options, with residential care provided by a dedicated team of care assistants. The home has been purpose built to support older people, with tasteful decoration throughout the bedrooms… Read more about Wilhelmina House

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • 26 Rooms
Whitgift House

76 Brighton Road, South Croydon CR2 6AB 

9.8 44 reviews
"Our dad moved in to Whitgift House for end-of-life care. Before he became terminally ill his plan was to see his days at the Whitgift.…"   Read all 44 reviews
Location Type Care Home

Whitgift House, part of Whitgift Care, is a modern care home which provides a range of services, including: full nursing care, day care and sheltered flats which promote independent living. All residents are treated with privacy and dignity, with their… Read more about Whitgift House

  • Care Provided
  • Nursing
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 36 Rooms
The Whitgift Almshouses

North End, Croydon CR9 1SS 

John Whitgift Foundation Reviews (110)

9.8
John Whitgift Foundation has a Group Review Score of 9.8 (9.788) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to John Whitgift Foundation must have a Review Score.

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Review of

Whitgift House

from Lesley B (Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here.

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Review of

Whitgift House

from Roisin H (Daughter of Resident) published on 11 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad moved in to Whitgift House for end-of-life care. Before he became terminally ill his plan was to see his days at the Whitgift. After visiting 12 others homes, as soon as we walked into Whitgift we got "that feeling". Every single staff member from the receptionist to nurses was so helpful and
friendly. The main thing is you can tell they really care about their residents and that is what was most important to us. Dad loved it when he visited, he was so excited to enjoy the grounds, the school sports and take part in activities. He liked how modern and clean the home was. Although our dad did not get to enjoy these things he was treated with respect, love and expectational care. We cannot recommend Whitgift enough and although it was sad to lose our father the amazing care he received made it all that much easier as a family. Thank you to everyone at Whitgift, the receptionists, housekeepers, nursing assistants and nurses for making the last few days with our dad so special.

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Review of

Whitgift House

from L H (Sister of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were very caring, the whole family were welcomed by management, kept up to date with the stages of palliative care. Competent staff, helpful and polite. Great chapel, my solace, and beautiful grounds.

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Review of

Whitgift House

from Samantha H (Daughter of Resident) published on 9 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father moved into Whitgift House Nursing Home in June 2024. It's a beautiful place, I couldn't believe it when I walked in. It's welcoming, friendly, homely and all the staff get to know each resident personally and their families. My father settled in easily and is happy. The carers are wonderful.
The staff here are older people who understand the older generation better and have more experience and patience. They are better equipped to care and support them. All the staff are amazing!

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Review of

Whitgift House

from D D (Friend of Resident) published on 26 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love this place. Food was brilliant. Staff very very welcoming.

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Review of

Whitgift House

from N F (Son of Resident) published on 10 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Whitgift House to receive close care when her health was deteriorating. The staff (nurses, carers and volunteers) were marvellous and very understanding of Mum's needs during her residence. My family are very grateful for their support during this time.

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Review of

Whitgift House

from J W (Daughter of Resident) published on 6 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother has received is extremely good. The carers and nurses are extremely attentive and go beyond expectations to make Mum comfortable. The other support staff such as receptionist and senior management are compassionate and professional when dealing with relatives of residents. Therefore
I would definitely recommend Whitgift House.

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Review of

Wilhelmina House

from Sarah B (Wife of Resident) published on 3 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband spent two months here following a stroke, as our home was being refurbished. Wilhelmina House has a peaceful, calm atmosphere and a lovely garden. It is well laid out and furnished, and staff work hard to maintain a very high standard of cleanliness. The home is well-run and managed. Staff
are friendly, supportive and very responsive. My husband felt safe and well cared for here and he was encouraged to take steps to regain his mobility and independence.

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Review of

Whitgift House

from A S (Daughter of Resident) published on 2 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for nearly 14 years. She is now nearing the end of her life and the care she is receiving is excellent. She is treated with kindness, compassion, respect and dignity by all her carers.

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Review of

Whitgift House

from J J (Niece of Resident) published on 27 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have every confidence that my relative is in good hands at Whitgift House. From the very first day my relative looked happy and showed signs of happiness with her new accommodation and the staff members looking after her. My visits always give me good feelings and I can now have valued time on my
visits. I am involved in every aspect of my relative's care. Many thanks from a happy family member.

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Review of

Whitgift House

from Alice C (Daughter of Resident) published on 27 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received the best of care, kindness and dignity given by all those who cared for her. I can't thank them enough, from the office staff to the laundry ladies. Their kindness was amazing. I and my mother became part of a very loving family, their support was second to none. Thank you.

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Review of

Whitgift House

from J C (Daughter of Resident) published on 27 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Firstly I am not complaining about the standard of care my mother received during her respite stay, it is the lack of communication/feedback from the home. I was asked to and provide a detailed 'routine' together with her likes, dislikes, food preferences etc.
Upon arrival, whilst the receptionist
was helpful and a nurse took her blood pressure etc. there was nobody there to discuss my mother's care. I unpacked and hung around for some time and upon asking I eventually spoke to the care manager who assured me her 'routine' would be placed 'on the system' and after a further delay, I did get to speak to one of the carers.
At the end of my mum's stay, I arrived to pick her up and again the same thing happened only this time I did not even seem to be expected, there was no one to speak to for feedback (the carer on duty had only come on shift that morning) and I had a pre-booked taxi so we had to leave.
Communication with relatives is important and should not be overlooked in this way.

Reply from Melody Akena, Head of Care at Whitgift House

Thank you for taking the time to share the feedback on your experience with us, as it is essential in helping us continuously improve the services we provide. I want to apologise for the frustrations you encountered with communication during both the admission and discharge of your mother's stay. While I am glad to hear that the standard of care met your expectations, I understand how crucial clear and timely communication is, especially when entrusting the care of a loved one to us. I can assure you that your concerns will be carefully reviewed in line with our complaint procedure and a more detailed response provided directly. We are committed to making any necessary changes to better support our residents and their families in the future and your feedback enables us to do so.


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Review of

Whitgift House

from C M (Friend of Resident) published on 20 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been visiting my friend once a week for the past few months. I have been impressed with most of the facilities at Whitgift House during my visits. The staff are very friendly and caring. All in all, it is a pleasant and safe environment.

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Review of

Wilhelmina House

from Gillian P (Respite Resident) published on 15 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for 3 weeks and I have been very happy. Everything is excellent.

Reply from Sarah Ward, Administrator at Wilhelmina House

Thank you, it was a pleasure having you with us. We are glad you enjoyed your respite stay.


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Review of

Wilhelmina House

from A N (Daughter of Resident) published on 31 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been a very difficult transition for Mum to move into a home. I looked at a few and found Wilhelmina House to be the best choice by far. It has such a lovely warm, friendly atmosphere. The first thing that hit me was the light, garden and calm atmosphere. It's such a serene, tranquil space with
lots of places to relax. The staff are delightful. I have always found all the staff to be kind, helpful, friendly and smiling. Mum is not easy to please and does find the food not to her taste. I haven't tried it of course so only going from what she says. From my own perspective, I love Wilhelmina and am so happy mum is here.

Reply from Magdalena Kuffel, Home Manager at Wilhelmina House

Thank you for the lovely review, we really do appreciate it.


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Review of

Wilhelmina House

from H W (Daughter of Resident) published on 31 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would be hard-pushed to find another home that could compete with Wilhelmina House. Mum has lived here very happily for several years and always tells me how good it is when I visit. I'm grateful for those who care and encourage her. I know my concerns are answered promptly and good contact is maintained
between the staff and myself.

Reply from Magdalena Kuffel, Home Manager at Wilhelmina House

Thank you for the lovely review, we really do appreciate it.


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Review of

Wilhelmina House

from Alex G (Nephew of Resident) published on 30 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a fantastic place for all residents. The staff do everything and go over and above their duties. Great job!

Reply from Sarah Ward, Administrator at Wilhelmina House

Thank you for the lovely review, we really do appreciate it.


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Review of

Wilhelmina House

from Beverley B (Daughter of Resident) published on 30 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has settled in very well at Wilhelmina House. She very much enjoys the wide range of activities. The staff are all excellent, always friendly and efficient. I am sure she will continue to be happy and thrive here.

Reply from Sarah Ward, Administrator at Wilhelmina House

Thank you for the lovely review. We are glad that your mum has settled into Wilhelmina.


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Review of

Wilhelmina House

from M L (Daughter of Resident) published on 30 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the atmosphere and friendly approach of the care staff encouraging. The facilities are also very good, beautiful garden and enjoyable social garden events which have been lively.

Reply from Sarah Ward, Administrator at Wilhelmina House

Thank you for the lovely review, your mum makes us all smile.


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Review of

Wilhelmina House

from L C (Daughter-in-law of Resident) published on 30 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the staff very friendly and helpful. Mum is also very happy. Maybe there can be an improvement in the taste of food and also maybe the communications between residents family. Otherwise really happy that mum is happy. At the end of the day, that's all that matters.

Reply from Sarah Ward, Administrator at Wilhelmina House

Thank you for your lovely review, we are glad that your mum is happy.


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Awards / Recognitions (0)

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Frequently Asked Questions about John Whitgift Foundation

How many Care Homes does John Whitgift Foundation own?

John Whitgift Foundation own 2 Care Homes.

Which John Whitgift Foundation Care Homes have the highest review score?

Wilhelmina House & Whitgift House have the highest review score.
John Whitgift Foundation in London

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