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Care Home Owned by Pearlcare in Flintshire

9.4 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Pearlcare in Flintshire

Only the locations & reviews in Flintshire for Pearlcare are showing below.

View the details of all 16 locations (with 694 reviews) owned by Pearlcare

Pearlcare Locations in Flintshire (1)

 

1 Care Home owned by Pearlcare in Flintshire

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Wellfield Residential Care Home

1 Wood Lane, Hawarden, Deeside CH5 3JD 

9.2 64 reviews
"A difficult visit made into a lovely visit by friendly and approachable staff and residents. Even a staff member's nan is there, which…"   Read all 64 reviews
Location Type Care Home

Wellfield welcomes long and short term needs, with an environment and service established with the objective of achieving luxury residential care. Alongside professional provision, the accommodation has many additions to enable clients to feel mentally… Read more about Wellfield Residential Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 30 Rooms from £763 / week

Pearlcare Reviews in Flintshire (64)

9.4
Pearlcare has a Group Review Score of 9.4 (9.376) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pearlcare must have a Review Score.

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Review of

Wellfield Residential Care Home

from Sandra G (Daughter of Resident) published on 21 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum lived at Wellfield for 2 years and 6 months. I cannot fault the care, love and attention she received from each and every staff member. Wellfield has a lovely, welcoming, family-friendly feeling. There were plenty of activities, outings and visits from singers, school children, therapy dogs etc.
which she really enjoyed. She had a lovely room and it was so reassuring for us as a family to know she was safe and happy. During her last few weeks when she was very poorly it was comforting to know she was surrounded by so much love and care, and she was able to spend her remaining time at Wellfield - a place she called home. Thank you.

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Review of

Wellfield Residential Care Home

from J B (Niece of Resident) published on 21 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A difficult visit made into a lovely visit by friendly and approachable staff and residents. Even a staff member's nan is there, which means a lot to me - if staff are happy for their own family to reside there, then it must be good!

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Review of

Wellfield Residential Care Home

from F M (Granddaughter of Resident) published on 27 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma recently moved into Wellfield Care Home. She is very independent but was recently struggling to take good care of herself at home and feeling lonely at times. I cannot speak highly enough of the care and attention the team at Wellfield have given Grandma since she arrived. She is so much
more relaxed and happy since she has been there. When we visit the staff are always extremely kind and helpful and they have really made her feel at home and settle in within a very short space of time. The communal areas are great for grandma and she has met like-minded people who she enjoys talking to, which is a great feeling for the family to know she is not only safe and well cared for but enjoying her time there. I cannot thank the team at Wellfield enough, you are outstanding!

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Review of

Wellfield Residential Care Home

from Peter J (Husband of Resident) published on 15 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy that my wife is receiving the best possible care, 24 hours a day, from kind, caring and capable members of staff.

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Review of

Wellfield Residential Care Home

from Janet H (Wife of Resident) published on 29 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Wellfields has a nice atmosphere as you enter and feels homely. The staff are very good and have a nice way with the residents. They are very caring and patient. The food is varied and good. they have events and entertainment each week. There is a terrace outside, which is very quiet and so nice to
sit outside when visiting.

Reply from Racheal Dyment-Hughes, Care Home Manager at Wellfield Residential Care Home

Thank you for your feed back, I will pass on your comments to all staff.


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Review of

Wellfield Residential Care Home

from Simon J (Son of Resident) published on 20 October 2022

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother spent only a few days in Wellfield. This was intended to be a short-term placement for assessment following a period in the hospital. Sadly, she fell ill again and had to return to the hospital, where she passed away.
My partner and I, other family members and friends of my mother visited
several times during her stay. Her accommodation was comfortable and appropriate to her needs. My overriding impression of Wellfield was how friendly and caring all the staff were and the extent to which they went out of their way to try and make mother as comfortable as possible.

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Review of

Wellfield Residential Care Home

from A S (Daughter of Resident) published on 13 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with how Dad has settled in. Wellfield staff are amazing people. The garden is lovely. We've had no problems. The staff are approachable. Thank you so much.

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Review of

Wellfield Residential Care Home

from Cgeryle E (Daughter of Resident) published on 12 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am satisfied with the care and facilities that Wellfield provides and am happy that I have found a place such as this to accommodate my needs.

Reply from Robert Noel, Care Home Manager at Wellfield Residential Care Home

Many thanks for your kind review; I shall pass your comments on to the team.


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Review of

Wellfield Residential Care Home

from Paul S (Son of Resident) published on 11 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Wellfield is a happy and caring community where Mum has been a resident since February 2020. Mum has settled very well and is happy, and most importantly, feels safe. Management and all the staff have been excellent. Mum has also made new friendships with the other residents as well. "Overall, thumbs
up".

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Review of

Wellfield Residential Care Home

from Gillian W (Daughter of Resident) published on 11 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum loves it here and feels safe and comfortable. She had a nasty fall last week but was well looked after. She seems to be getting better now, considering what she's been through.

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Review of

Wellfield Residential Care Home

from Rachel G (Granddaughter of Resident) published on 3 August 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to say thank you so very very much for all that you did for our Granny and for us, too, during her time with you at Wellfield. Our living far away from her, and then all the Covid restrictions, meant that we couldn't visit her as often as we wanted to, but we knew that she was always in safe,
friendly, understanding and such patient hands. It was so comforting to see that she came to feel at home with you, after her initial inner turmoil. In particular, I am hugely grateful for how you all pulled together in her last few days, clearly putting what you knew were her best interests at the forefront of everything, and going above and beyond (even driving around all the pharmacies in the area at a weekend to get the prescribed medication she needed so that she did not have to go into hospital unnecessarily!) Thank you so so very much for all you did to make me welcome and comfortable when I stayed with her during her last day, and for your sensitive aftercare of us all, too.

Reply from Rob, Care Home Manager at Wellfield Residential Care Home

Many thanks for your kind review, it has been our pleasure looking after your relative.


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Review of

Wellfield Residential Care Home

from M M (Friend of Resident) published on 30 June 2022

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have had a good relationship with staff at the home, and although it has been difficult for my friend to adapt to her loss of independence and mobility. I believe that she has received good care. She seems to have the respect of the staff who look after her.

Reply from Robert Noel, Care Home Manager at Wellfield Residential Care Home

Thank you so much for taking the time to leave us a review, I will pass your comments on to my team.


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Review of

Wellfield Residential Care Home

from Jane D (Friend of Resident) published on 29 June 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s such a difficult decision for families to have to make when choosing a care home for their loved ones.
I am so glad that Wellfield was chosen for my oldest friend.
A very well-run home with such a homely feel and caring staff.
My friend always appears content and very importantly her personality
is allowed to still shine through, helped by the frequently arranged activities and entertainment in the home.
Well done to the manager and his team.
Keep up the good work. I must give a little mention to the office administrator, always so very helpful.

Reply from Robert Noel, Care Home Manager at Wellfield Residential Care Home

Thank you so much for taking the time to leave us a review, I will pass your comments on to my team.


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Review of

Wellfield Residential Care Home

from Mike A (Son of Resident) published on 9 February 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had a short stay in Wellfield but enjoyed the stay with the lovely and caring staff. She was well looked after, I would personally like to thank everyone who cared for her and the staff in the offices who kept me in touch with everything going on in the home and booking my visits to see my
mother.
Thanks again.

Reply from Robert Noel, Care Home Manager at Wellfield Residential Care Home

Thank you very much for your kind comments, I will be sure to pass this on to my care team.


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Review of

Wellfield Residential Care Home

from Claire D (Daughter of Resident) published on 2 February 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The family are very happy that Mum has settled in so well. She is eating well, comfortable and well looked after. The management is amazing and nothing is too much trouble and the staff are really kind. We were initially quite anxious about going down the care home route but feel we have made the correct
decision for our mum. Thank you Wellfield.

Reply from Robert Noel, Care Home Manager at Wellfield Residential Care Home

Thank you, Claire, for your lovely review, your mum is such a pleasure to support. I will pass these kind comments on to the care team here at Wellfield.


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Review of

Wellfield Residential Care Home

from Tracy G (Daughter of Resident) published on 2 February 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was struggling to settle in at Wellfield Care Home after a stroke. On arrival, my mum had to isolate for 2 weeks due to covid, which was hard for mum and the family. My mum had warmed to one individual carer, who seemed to calm and settle mum really well. This amazing carer went in to see to
mum even on her day off, how caring is that! Mum is now truly settled and is like one of the family at Wellfield, we can not thank the Wellfield team and management enough. Thank you.

Reply from Robert Noel, Care Home Manager at Wellfield Residential Care Home

Thank you very much, Tracy, it's such a pleasure to have your mum as part of our big family bubble. I will be sure to pass on your lovely comments to all involved.


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Review of

Wellfield Residential Care Home

from A G (Daughter of Resident) published on 13 October 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always very understanding of mother's outbursts and calm her down afterward expertly and with great patience. I am staggered that they are able to come back, without holding any grudges, knowing they may well get more of the same.

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Review of

Wellfield Residential Care Home

from Graham P (Son of Resident) published on 23 August 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At this time on a Sunday, I would normally be writing an email to Mum but tonight, I call to mind the awfully sad conversation I had with her, explaining that we, her family, could no longer keep her safe in her own home and that she wouldn't be going back there. As you can imagine, she was upset. Being
Mum, she mulled this over for a while, gave my hand a squeeze and said "well that's all that matters, isn't it, keeping me safe". She moved in a short time later and set about settling in. No mean feat for a proud person like Mum but she did just that and being a pragmatic person, very quickly realised that this was the life for her. She had no regrets at all. Nice room, surrounded by lots of lovely people and a raft of special ones that she was very, very fond of. She seemed to thrive under the care she received. Thank you so much, Team Wellfield.

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Review of

Wellfield Residential Care Home

from Helen R (Daughter of Resident) published on 9 August 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was well cared for and was always shown compassion. Her individual needs were met and over time her ability to interact and her activities of daily living improved. The staff always listened to the family and put into place our requests. Communication with the family was always prompt and when it
came to end of life care, the staff really excelled in looking after Mum and provided amazing support for the family too.

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Review of

Wellfield Residential Care Home

from David S (Son of Resident) published on 7 June 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A home full of care and attention, my Mum was treated with respect and made me feel secure knowing that she was now in a place of safety and not at home where she was wandering the streets at 3 am. The staff are all lovely, I have only seen them via the door and spoke over the phone but I have nothing
but nice words to say. The management have been so helpful, they really have made this experience much easier than I ever thought it would be. We heard about Wellfield from our local running group and the feedback was all too true, a place where you would want your Mum or Dad to live. Thanks to all the staff, management and higher above for creating such a safe cove for my Mum, I've not slept so well in a long time.

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