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Care Homes Owned by Benslow Management Company Ltd

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Benslow Management Company Ltd
This organisation has been operating since 1982 and is dedicated to care for older people. The group operates 3 homes in Hertfordshire and has their head office/shared support centre located in Little Gaddesden. There is a mix of nursing and residential beds available and all homes have particular expertise caring for people living with dementia.

All of the care homes follow the principles outlined in the Health and Social Care Act 2008. This ensures residents' needs are met in the safest but least restrictive ways possible.

Their aim is to provide its residents with a caring, fulfilling and safe environment in which to live, whilst respecting each individual’s right to choice. The company is committed to providing a person-centred approach to care. Their focus is on the individual as a whole person rather than a condition, a holistic approach to care. Their aim is to recognise each resident’s uniqueness, strengths and abilities rather than their losses and failures. They tailor support needs in mind, body and spirit.

Twenty-four-hour care is provided promoting independence and normalisation within a calming and homely environment.

The company philosophy of care not only includes the individual, but all who are involved in the care, staff, family members, friends, advocates and the multi-disciplinary care teams and health professionals.

Their vision is to provide safe, effective, caring, responsive and well-led services at all times.

Benslow Management Company Ltd Locations (3)

 

3 Care Homes owned by Benslow Management Company Ltd

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Robin Hood House

Nettleden Road, Little Gaddesden, Berkhamsted HP4 1PL 

9.9 34 reviews
"My uncle came to Robin Hood House the start of 2024 and stayed there for just over a year. He had a wonderful stay at the home with the…"   Read all 34 reviews
Location Type Care Home

Robin Hood House is situated in Little Gaddesden, a small village within the 5000 acre Ashridge Estate, just 7 miles from Tring and 9 miles from Caddington. An area of outstanding natural beauty and a conservation area protected by the National Trust,… Read more about Robin Hood House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 23 Rooms from £1,100 / week
Benslow Nursing Home

Benslow Rise, Hitchin SG4 9QY 

9.8 24 reviews
"My Nan had a 4 week stay in hospital and on the day of her discharge we were informed by her previous care home that they could no longer…"   Read all 24 reviews
Location Type Care Home

This Nursing home first opened its doors over 25 years ago and has been offering nursing care to the elderly residents of Hitchin ever since. The home manager has a wealth of experience and has celebrated her 37th year with Benslow in 2024. The care… Read more about Benslow Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Eating Disorders
  • 35 Rooms from £1,100 / week
Highbury Rise

6 Highbury Road, Hitchin SG4 9RW 

9.4 18 reviews
"We are very happy with Highbury Rise. It is a home from home where residents are treated with respect, care and compassion. Family members…"   Read all 18 reviews
Location Type Care Home

This home is situated in the market town of Hitchin, the name of the town is associated with the small river that runs through it. The river is known as the river Hiz on maps. Hitchin is significant for music all year round with many venues hosting regular… Read more about Highbury Rise

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 23 Rooms from £1,200 / week

Benslow Management Company Ltd Reviews (76)

9.7
Benslow Management Company Ltd has a Group Review Score of 9.7 (9.704) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Benslow Management Company Ltd must have a Review Score.

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Review of

Highbury Rise

from D W (Daughter of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with Highbury Rise. It is a home from home where residents are treated with respect, care and compassion. Family members are included and welcomed.

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Review of

Benslow Nursing Home

from Alison S (Granddaughter of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan had a 4 week stay in hospital and on the day of her discharge we were informed by her previous care home that they could no longer meet her needs - two weeks before Christmas!!!
My mum and I went to see Benslow Nursing Home as we liked what we saw online and from the second we arrived we were
welcomed with literal open arms, warm & compassionate introductions to every member of staff we passed, and the most wonderful homely, family feeling we could have ever imagined. The staff were so dedicated to their jobs and meeting their residents needs.
It was everything we could have wanted for my Nan, and sadly after just 10 days my grandmother passed away but in the most peaceful warm environment - we are so glad she spent her last days here.
We cannot express our gratitude to the manager and all her staff at Benslow for everything they did for Nan and us as a family in such a short space of time.
Thank you will never be enough.

Reply from Sandra Tyers, Home manager at Benslow Nursing Home

Thank you for this beautiful review, it was an honour and a privilege to be part of your nanna's life journey alongside you and your family.All the bestSandra


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Review of

Robin Hood House

from David W (Nephew of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle came to Robin Hood House the start of 2024 and stayed there for just over a year. He had a wonderful stay at the home with the staff really caring for him.
I would highly recommend this home as it not only has amazing staff but is set in beautiful grounds with a lovely garden to walk round
in the summer months.
Many Thanks

Reply from Lorraine Simpson, Manager at Robin Hood House

Thank you for your lovely review, it was a pleasure looking after your uncle and we will all miss him dearly.


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Review of

Robin Hood House

from Colin B (Son of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been staying at Robin Hood House since November 2024 and has flourished both physically and mentally. Unlike in her previous care home, she is well fed and always happy whenever we see her. We believe that this is down to Robin Hood House being well led in their work and workplace.
Thank you
very much for all you do for Mum.

Reply from Lorraine Simpson, Manager at Robin Hood House

Thank you for your kind words, we are pleased mum has settled in well at Robin Hood, she is a lovely lady and a pleasure to care for.


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Review of

Robin Hood House

from D S (Son of Resident) published on 4 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was only at Robin Hood House for a short time but he was moved there under very short notice and it proved an absolute godsend.
The staff are courteous, professional, sympathetic and kind, above all.
It can't be easy catering to the varying demands of the residents but there is a real warmth
that shines through everywhere you look.
Thank you so so much!

Reply from Lorraine Simpson, Manager at Robin Hood House

Thank you so much for your kind words, it was a pleasure caring for your father even though it was sadly for a short time.


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Review of

Robin Hood House

from Paul B (Son of Resident) published on 6 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care our mother received during her stay at Robin Hood House was outstanding. The whole team was brilliant. Their approach was one of compassion, and consideration for her specific needs delivered with humour and genuine concern for her welfare.
We can't thank them enough.

Reply from Lorraine Simpson, Manager at Robin Hood House

Thank you for your review and kind words, it was a pleasure looking after your mum and we will all miss her.


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Review of

Robin Hood House

from Carole C (Daughter of Resident) published on 6 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On arriving with my mum received an excellent warm welcome from all the staff. I stayed with Mum for a while to settle her in. When I left I felt so reassured that Mum would feel supported and cared for.
Such a lovely warm atmosphere in this home.
Credit to all staff. Love that the manager walks
around to chat with visitors and residents too.
Lots of lovely activities for residents.
It's so lovely to feel welcome and to have peace of mind on leaving.
An excellent example of how a care home should be.

Reply from Lorraine Simpson, Manager at Robin Hood House

Thank you for your kind words, it is a pleasure having your mum at Robin Hood House, she is a lovely lady.


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Review of

Highbury Rise

from Rosemarie M (Daughter of Resident) published on 15 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved our mum to Highbury Rise at the beginning of September. Our experience of the care here for Mum has been very reassuring. Mum has been looked after very well, and all her needs are carefully monitored and met, nothing is too much trouble, and I feel she is very safe here.
Staff are very friendly
and caring, and food is very well cooked and presented, with options for individual requirements.
For a small care home, I think the standard is
very high.

Reply from Linda Pennells, Registered Manager at Highbury Rise

Thank you for your review. We always aim to ensure our care is personalised for each resident and that they are treated with the utmost care & respect at all times. I will pass on your positive feedback to the staff team.


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Review of

Highbury Rise

from Kevin B (Son of Resident) published on 11 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Highbury Rise is well run and residents are well looked after. Residents are fed well, cleaned every day and dressed.
The issuing of medication is all logged and issued with care.

Reply from Deborah Langton, Operations Director at Highbury Rise

Many thanks for taking the time to leave this review, Kevin, this is really appreciated and I will share with the team at Highbury.


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Review of

Robin Hood House

from Sally M (Daughter of Resident) published on 10 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a care home that delivers a superb level of care. From the moment he stepped into Robin Hood House my dad was treated with kindness, patience, good humour and absolute respect. It wasn't an easy transition for him and yet he grew very fond of everyone there. The food is excellent, the pretty
garden is easily accessible and secure and the staff work hard to identify and respond to the individual needs and rhythm of each resident. We felt so lucky to have found such a peaceful place among the trees. It feels like a home in the true sense of the word and I cannot recommend it highly enough.

Reply from Lorraine Simpson, Manager at Robin Hood House

Thank you for your kind words. It was a pleasure getting to know your dad and his lovely family, all the staff were very fond of him and we will never forget his cheeky smile.


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Review of

Benslow Nursing Home

from Hanna S (Granddaughter of Resident) published on 19 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just want to say a huge thank you to all at Benslow Nursing Home when my nan became poorly and lost her independence you welcomed her with open arms and it was so lovely, my nan was so very happy here and even in her last days, you were a comfort to her and to us as a family!
Thank you again.

Reply from Sandra Tyers, Manager at Benslow Nursing Home

It was a privilege to be invited to share your Nan's final journey with you all, She was a fabulous lady and you are all a credit to her. If we can do anything for you please just shout.


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Review of

Robin Hood House

from D H (Brother of Resident) published on 14 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister entered Robin Hood House after a sudden loss of ability to care for herself. She found the loss of her independence and need to rely on others difficult to deal with. Staff fully understood how she was feeling and managed her through this difficult period with sensitivity, compassion and a
huge amount of patience, qualities we observed in their relationships with other residents. My sister enjoyed the food and sitting on the garden terrace. Staff kept me informed of issues that arose and I felt confident that my sister was in a safe and caring environment.

Reply from Lorraine Simpson, Manager at Robin Hood House

Thank you for your kind words, it was a pleasure looking after your sister and we hope she settles into her new home soon.


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Review of

Benslow Nursing Home

from Ian N (Son of Resident) published on 25 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother, who has difficulty to care for dementia, has been carefully and caringly cared for despite being bed-bound. Staff have clearly been giving her excellent attention and are thoughtful and gentle when I have observed them looking after her.

Reply from Sandra Tyers, Manager at Benslow Nursing Home

Thank you for taking the time to submit a review, we are big on reflection here so please do not hesitate to let us know of ways we can improve the experience for Mum and all the family. My door is always open.


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Review of

Benslow Nursing Home

from Paul A (Partner of Resident) published on 25 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a good and kind culture throughout the home, which is indicative of a first-class care establishment. It is well-managed and well-run and a shining example of how nursing care should be administered.

Reply from Sandra Tyers, Manager at Benslow Nursing Home

Thank you for your lovely review, we welcome any feedback on ways we can improve the service or any part of it, my door is always open.


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Review of

Robin Hood House

from I B (Son of Resident) published on 20 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care and attention they give to my mother. The staff are very attentive towards my mother's needs. The atmosphere in the home is very welcoming and friendly. Would highly recommend this care home to others.

Reply from Lorraine Simpson, Manager at Robin Hood House

Thank you for your kind words, it is a pleasure looking after your mother.


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Review of

Robin Hood House

from Richard R (Son of Resident) published on 8 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's been in care at Robin Hood House since August. She has dementia and Alzheimer's and was very much against going into care as she is a very private person and not much for socialising, but she settled in quickly and now spends her time out of her room. The staff are all lovely and there is a
friendly, caring atmosphere throughout. Mum's room is lovely with a TV, nicely decorated and airy.
Mum's enjoying the food, I have to get her bigger trousers!
All said I am happy she's settled so well.

Reply from Lorraine Simpson, Manager at Robin Hood House

Thank you for the lovely feedback, your mum is a very special lady and all the staff are very fond of her. We are happy she has settled in so well.


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Review of

Robin Hood House

from Matthew G (Grandson of Resident) published on 21 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care of my grandfather. He is better than he has been in the last five years. The manager and the care staff are lovely and encouraging. The house is excellent, could not recommend it enough.

Reply from Lorraine Simpson, Manager at Robin Hood House

Thank you for your feedback and kind words, it is a pleasure looking after your grandfather, he is a lovely man.


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Review of

Highbury Rise

from D A (Son of Resident) published on 14 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I only see Mum every three weeks and only for 2 hours or so. It has been this way for three years now. I say the above to qualify what I say below.
Mum likes the staff here and we moved here easily in her residential care due to poor/under-trained staff. I can say I doubt we will ever feel the need
to move Mum from here. It would be easy but wrong to take the tone of an instruction out of context. The staff here do a very difficult job, coping with residents with varying needs, very well.

Reply from Linda Pennells, Registered Manager at Highbury Rise

Thank you for your review of our service.
I am sorry to hear that you have experienced poor care in a previous setting.
As always we are available to discuss any concerns you may have now or in the future.


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Review of

Robin Hood House

from A G (Daughter of Resident) published on 3 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad moved to Robin Hood House shortly after my Mum passed away. This was an extremely stressful time for my Dad. The manager and the staff were amazing and over the past couple of months, my Dad has settled in. All the staff really care and look after the residents with the utmost compassion. Robin
Hood House is set in beautiful peaceful grounds and there is a lovely secure garden where residents and relatives can sit and enjoy the sunshine. The manager and the staff are always so welcoming to visiting relatives and I feel that my dad is looked after, safe and secure. I would certainly recommend Robin Hood House.

Reply from Lorraine Simpson, Manager at Robin Hood House

Thank you for your review and kind words. It is a pleasure having your dad at Robin Hood House, he is a lovely man and like you say he has settled in really well.


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Review of

Highbury Rise

from Paul C (Son of Resident) published on 25 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother recently moved from assisted living to Highbury Rise the change in her has been incredible, she is now very content and the staff make us feel happy that our mum is there now. Well done.

Reply from Linda Pennells, Registered Manager at Highbury Rise

Thank you for your review of our service. As always we put our residents at the heart of our care planning, ensuring a robust person-centred approach is used for all, to enable them to have a safe, happy and fulfilling life with us.


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Awards / Recognitions (0)

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Frequently Asked Questions about Benslow Management Company Ltd

How many Care Homes does Benslow Management Company Ltd own?

Benslow Management Company Ltd own 3 Care Homes.

Which Benslow Management Company Ltd Care Homes have the highest review score?

Robin Hood House, Benslow Nursing Home & Highbury Rise have the highest review score.
Benslow Management Company Ltd in Hertfordshire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Benslow Management Company Ltd to verify any information. View our terms and conditions. Benslow Management Company Ltd has a Platinum Service – more info.