Ashberry Healthcare Ltd in Carmarthenshire | 2 Care Homes

Review of
Allt Y Mynydd Nursing Home
from Heather W (Daughter of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience

Overall very good but the food she finds unappetising and despite frequent requests for small portions she is still given overwhelming portions. Sandwiches are often thick white bread with crusts and no extras like crisps, mayo and salad etc. The staff are wonderfully kind and caring.

Reply from Jessica Bridgewater, Manager at Allt Y Mynydd Nursing Home

Thank you very much for this constructive feedback. I will address these matters with the kitchen and hope that you and your mum will see an improvement. Please do not hesitate to come and see me if you wish to discuss this in further detail. I will be ensure to pass on your kind words to the staff regarding how caring and kind they are. Thank you again for taking the time to provide us with this valuable feedback.

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Review of
Allt Y Mynydd Nursing Home
from L W (Daughter of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience

Mum suffers from dementia and the team at Allt Y Mynnydd has been exceptional in settling her into her environment. The care staff also make an effort to keep me updated when I visit. Letting me know whether she ate in the restaurant or in her room etc. I'm confident that Mum's needs are being met.

Reply from Jessica Bridgewater, Manager at Allt Y Mynydd Nursing Home

Thank you for your kind words, I will ensure this is passed on to the team. We are delighted that Mum has settled into the home and look forward to continuing to build this positive relationship.

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Review of
Allt Y Mynydd Nursing Home
from Jill B (Daughter of Resident) published on 3 January 2025

Submitted via Postal Card • Report

Overall Experience

I can't thank the staff enough for caring for my mum in the last few weeks of her life. Allt Y Mynydd Nursing Home provided excellent palliative care when we really needed it. The nurses, carers, cooks, cleaners and administrative staff were all excellent, so caring and very professional. The room was

bright, clean and had a lovely view for my mum. Liaison with the local doctor's surgery was wonderful. The nursing home is in a beautiful setting, perched high in the beautiful hills with views of the forest and valley.

Reply from Jessica Bridgewater, Manager at Allt Y Mynydd Nursing Home

Thank you for you kind words. We are glad we were able to support your mum during the final weeks of her journey. I will pass this feedback on to the team and I know it will mean a great deal to them. We continue to think of you as a family during this difficult time.

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Review of
Allt Y Mynydd Nursing Home
from Dilys T (Wife of Resident) published on 17 December 2024

Submitted via Postal Card • Report

Overall Experience

Occasionally have to remind staff my husband has not been shaved.

Reply from Jessica Bridgewater, Manager at Allt Y Mynydd Nursing Home

Thank you for your feedback. I am sorry that there have been some occasions when this has been missed. I will pass this on to the team and we will continue to improve.

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Review of
Blaenos House Nursing Home
from Gillian W (Daughter of Resident) published on 5 November 2024

Submitted via Postal Card • Report

Overall Experience

Our mum moved in September to Blaenos House Nursing Home. The red tape caused problems but the manager and central admin staff were patient and helpful. On the move day, Mum was welcomed at the front door. She has settled well, loves the cakes, has a lovely, bright room which, like the rest of the home,

is spotless. We have seen different staff interact with Mum, all have been kind, patient and gentle with her. We are welcomed cheerfully when visiting and all staff have been very helpful with any questions we've had.

Reply from Amie Porter, Manager at Blaenos House Nursing Home

Thank you for such a wonderful review, we really appreciate your feedback. Kind regards, Amie.

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Review of
Blaenos House Nursing Home
from Kathleen P (Wife of Resident) published on 19 September 2024

Submitted via Website • Report

Overall Experience

My husband was a resident at Blaenos House for just 2.5 months before he passed away on 12/08/24.
The care he received there was just great! The staff really got to know my husband well - soon becoming aware that he loved quizzes and had great general knowledge.
He was always clean and seemed happy

whenever l visited.
They were very empathetic when he sadly passed away.
Thanks very much to each and every one of your staff for generally keeping his last couple of months as happy as they could be. Well done!

Reply from Amie Porter, Manager at Blaenos House Nursing Home

Thank you for such a lovely review, He was a lovely man and sadly missed by the whole team. I hope you are well. Kind regards Amie

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Review of
Blaenos House Nursing Home
from Ann D (Daughter of Resident) published on 9 August 2024

Submitted via Postal Card • Report

Overall Experience

I have just returned from visiting my mother. She is always neatly dressed and clean. The food she receives is of the best quality and excellently cooked. When my mother refused to wear her false teeth, the menu was adapted to meet her needs. The staff are all always cheerful, friendly and respectful.

The activities put on for the residents are first class. There are things that everyone can be involved in with no one feeling excluded.

Reply from Amie Porter, Manager at Blaenos House Nursing Home

Thank you for the wonderful feedback; this is very much appreciated. We look forward to seeing you again soon. Kind regards.

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Review of
Blaenos House Nursing Home
from S W (Friend of Resident) published on 2 August 2024

Submitted via Website • Report

Overall Experience

Lovely care home, always welcome when visiting. The manager, nurses and staff are always very professional and dedicated to providing the best care to the service users. The home is clean and maintained to a high standard.

Reply from Amie Porter, Manager at Blaenos House Nursing Home

Many thanks for such a positive review, we are very grateful for your review. Look forward to seeing you again soon. Kind regards, Amie.

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Review of
Blaenos House Nursing Home
from Elizabeth S (Partner of Resident) assisted by family/friend published on 14 May 2024

Submitted via Postal Card • Report

Overall Experience

Blaenos House Nursing Home has a wonderful, caring team, attentive, professional and all present themselves with brilliant communication.
There is a lovely welcome when visiting my husband daily, all staff strive in their working environment to provide unstinting nursing care.
There is strong leadership

to provide the quality of nursing care, amazing events, such as the community choir, are provided. All staff should be congratulated on their service, they operate to their brilliant best.

Reply from Amie Porter, Manager at Blaenos House Nursing Home

Thank you very much for such wonderful feedback! It really is appreciated. Kind regards, Amie and team.

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Review of
Blaenos House Nursing Home
from Jan H (Daughter-in-law of Resident) published on 19 March 2024

Submitted via Website • Report

Overall Experience

I wanted to leave a review for Blaenos House Llandovery, we searched everywhere in 2022 for my Mother-in-Law who has Dementia and is now 100 years old, after being let down by a previous home after being knocked down by another resident in another home and had several broken bones through poor management

and neglect at a previous Home. We found The Blaenos House Llandovery (Ashbury Homes) all the staff at Blaenos have brought her back from near death in 2022 to now 2024 she had her 100th Birthday Celebrations and absolutely fabulous party and weight bearing after everything she went through it is so amazing and brings a tear to our eyes every time we see her she is happy, content, and is so well looked after. We cannot say enough about the staff at Blaenos they are truly wonderful, Thank you to all, especially 3 members of staff in particular who are completely amazing, for the care I cannot fault them in any way, I only wish there were more homes like Blaenos Llandovery. Thank you to all!

Reply from Amie Porter, Manager at Blaenos House Nursing Home

Many thanks for such an outstanding review! We thoroughly enjoy caring for Mum. Kind regards.

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Review of
Allt Y Mynydd Nursing Home
from Hazel G (Resident) published on 18 March 2024

Submitted via Website • Report

Overall Experience

I am 87 years old, I cannot stand or walk anymore. I have only been a resident here since January 2024, but I feel happy and 'at home'. The care here is excellent, I have to be hoisted everywhere, yet I never feel a burden, I am always met with kindness and humour, which I love. Nothing is too much

trouble, they cater to my every need, which includes a diet, as the food here is too good and very high in calories! I think I am going to enjoy living here.

Reply from Jessica Bridgewater, Manager at Allt Y Mynydd Nursing Home

Thank you for your kind words. I am delighted that you feel at home and have settled here in Allt Y Mynydd. We look forward to assisting you to live a fulfilled life here in the home.

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Review of
Blaenos House Nursing Home
from Annie P (Daughter of Resident) published on 16 February 2024

Submitted via Postal Card • Report

Overall Experience

Never easy putting your loved one in a home, a few unsettled weeks but now Mum is back to her happy, cheeky self. All thanks to the care and support she received from the staff. Every one of them is so nice and her face lights up when she interacts with them. Lovely to see. A huge thank you to the staff

for their hard work in making us and Mum welcome. Much appreciated.

Reply from Amie Porter, Manager at Blaenos House Nursing Home

Hi Annie, thank you for the wonderful review, we are very grateful.
We look forward to seeing you at Blaenos House soon.

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Review of
Blaenos House Nursing Home
from Helen C (Granddaughter of Resident) published on 31 January 2024

Submitted via Postal Card • Report

Overall Experience

Overall experience is very good. My nan has settled in very well. She is smiling and laughing a lot more now she has settled. The staff are lovely with her. I have found everyone very accommodating when asked for anything. The activities coordinator and other staff members are exceptional. Thank you

for your kind efforts looking after my gran.

Reply from Amie Porter, Manager at Blaenos House Nursing Home

Hi Helen,
Thank you very much for your positive feedback.
We are very grateful, we look forward to seeing you again soon!
Kind regards,
Amie.

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Review of
Blaenos House Nursing Home
from Linda J (Granddaughter of Resident) published on 31 January 2024

Submitted via Postal Card • Report

Overall Experience

We came to celebrate my grandmother's birthday and it was a wonderful experience. Staff were very kind and accommodating.

Reply from Amie Porter, Manager at Blaenos House Nursing Home

Hi Linda,
Thank you for the very positive feedback! It was lovely meeting you and we are pleased that the party went well.
Look forward to seeing you in the future.
Kind regards,
Amie.

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Review of
Allt Y Mynydd Nursing Home
from Susan W (Daughter of Resident) published on 12 December 2023

Submitted via Postal Card • Report

Overall Experience

Every time I visit, my mother is always clean and comfortable. Her room is always clean and tidy. The staff are very friendly and accommodating. Welshing speaking staff, which is important to us, work here. The food is lovely and always hot. I cannot fault my mother's care. The staff are kind and patient.

I am made to feel welcome whatever time I call.

Reply from Amie Porter, Manager at Allt Y Mynydd Nursing Home

Diolch yn fawr.
Thank you for your kind feedback. It is always appreciated and comforting to know family members are happy with the care and setting. We look forward to welcoming you again soon.

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Review of
Allt Y Mynydd Nursing Home
from Ann T (Friend of Resident) published on 5 December 2023

Submitted via Postal Card • Report

Overall Experience

Home from home place.
My client is well looked after by caring staff. Always a warm welcome.

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Review of
Allt Y Mynydd Nursing Home
from P H (Wife of Resident) published on 4 December 2023

Submitted via Postal Card • Report

Overall Experience

A very comfortable and warm building set in beautiful grounds with a very pleasant, open aspect.
This is a very welcoming atmosphere provided by the friendly staff who are always on hand to help the residents or answer questions from relatives.
Plenty of activities for the residents and we relatives

are encouraged to join in and to visit at any time.

Reply from Jessica Bridgewater, Manager at Allt Y Mynydd Nursing Home

Thank you for your review your feedback is much appreciated. We look forward to welcoming you to the home again soon and hope to share many more experiences and activities with you.

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Review of
Blaenos House Nursing Home
from Trevor C (Son of Resident) published on 13 October 2023

Submitted via Website • Report

Overall Experience

I would like to thank all the staff for the kind and caring treatment that my dad received at Blaenos. I was a day late arriving from abroad but I know he died peacefully and content.
Thank you.

Reply from Jessica Bridgewater, Manager at Blaenos House Nursing Home

Thank you for your kind words. We send you and your family our deepest condolences in this time of sadness.

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Review of
Blaenos House Nursing Home
from Diane G (Daughter of Resident) published on 19 September 2023

Submitted via Website • Report

Overall Experience

My father has advanced dementia and could no longer be cared for in his own home. My mum and I were obviously apprehensive about Dad starting a new life in his new home, but we needn’t have worried. From the day Dad arrived he has been treated with so much care and kindness. Everyone has been very supportive

to us as well. The manager was there to greet us on that first day and was so warm and welcoming. She was able to answer any questions we had and put our minds at rest. The carers are wonderful and very hard-working and always greet you with a warm smile and friendly chat. Dad is always washed, dressed immaculately and cleanly shaven! There is regular entertainment and interesting activities for the residents. The food looks lovely and home-cooked too.

The home itself is set in beautiful grounds, it has two large lounges and a lovely conservatory where we can sit.

I am so grateful to everyone working at Blaenos House Nursing Home for giving my dad such wonderful care, thank you!

Reply from Jessica Bridgewater, Manager at Blaenos House Nursing Home

Thank you for such a heartfelt review. I am so glad that we were able to make this difficult journey a little easier for you. It is always a privilege to support both the resident and their family through the settling-in phase. I will be sure to pass on your thanks to the team.

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Review of
Blaenos House Nursing Home
from S J (Sister of Resident) published on 14 September 2023

Submitted via Website • Report

Overall Experience

Another visit by my husband and myself yesterday to see my brother. I cannot express how grateful we are at seeing how very well cared for he is as usual. Circumstances beyond our control mean we can only visit him appropriately once a month, which means the world to us especially as we can see ourselves

that he is now safe, clean, tidy and extremely well fed! Thank you once again all at Blaenos for your devotion and also the tea and coffee each time we arrive!

Reply from Jessica Bridgewater, Manager at Blaenos House Nursing Home

Thank you for your heartfelt words and thanks, I will be sure to pass this on to the team. We look forward to continue to welcome you for your visits and are delighted to be able to facilitate this quality time with your brother.

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Care Homes Owned by Ashberry Healthcare Ltd in Carmarthenshire

Ashberry Healthcare Ltd Locations in Carmarthenshire (2)

Ashberry Healthcare Ltd Reviews in Carmarthenshire (68)

Allt Y Mynydd Nursing Home

Allt Y Mynydd Nursing Home

Allt Y Mynydd Nursing Home

Allt Y Mynydd Nursing Home

Blaenos House Nursing Home

Blaenos House Nursing Home

Blaenos House Nursing Home

Blaenos House Nursing Home

Blaenos House Nursing Home

Blaenos House Nursing Home

Allt Y Mynydd Nursing Home

Blaenos House Nursing Home

Blaenos House Nursing Home

Blaenos House Nursing Home

Allt Y Mynydd Nursing Home

Allt Y Mynydd Nursing Home

Allt Y Mynydd Nursing Home

Blaenos House Nursing Home

Blaenos House Nursing Home

Blaenos House Nursing Home

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