Ashberry Healthcare Ltd in Herefordshire | 3 Care Homes

Review of
The Weir Nursing Home
from P S (Daughter of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience

My mum has been there for over a month now and I have been so impressed with the care from all the staff. Everyone is warm, patient, kind, helpful and professional. Mums health had deteriorated very suddenly and rapidly but within a few weeks her physical health has hugely improved.
The Weir has a

lovely communal and family friendly feel-even pets are welcomed. There is a genuine sense of care and compassion, which seems to have been lost in many health care facilities.
I would recommend The Weir to anyone in the sad position where a loved one needs residential care.

Reply from Kate Jenkins, Home Manager at The Weir Nursing Home

Thank you so much for this lovely review, the team will be so pleased to hear this.

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Review of
The Weir Nursing Home
from S D (Son of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience

Dad has been in the Weir for just over 3 years now. It is clear he is well cared for he has an excellent relationship with the staff and has lots of opportunity to take part in various activities. The food is excellent and the communication between myself and them is always very good.

Reply from Kate Jenkins, Home Manager at The Weir Nursing Home

Thank you for this great review, I will pass on your feedback to the team.

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Review of
The Weir Nursing Home
from Lisa W (Granddaughter of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience

The staff provided exceptional support and reassurance to my grandfather and our family following the challenging decision to transition him to care. From his arrival, he has consistently received dignified, respectful, and patient treatment. He frequently praises the staff's kindness and expresses

deep gratitude for their care. He's also enjoying the diverse range of activities offered. Our visits are always welcoming, inquiries are promptly addressed, and concerns are effectively alleviated. As a family, we are exceedingly pleased with the level of care provided.

Reply from Kate Jenkins, Home Manager at The Weir Nursing Home

Thank you for your kind words, the team will be pleased to hear this.

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Review of
Broomy Hill Nursing Home
from David G (Son-in-law of Resident) published on 21 February 2025

Submitted via Website • Report

Overall Experience

My mother-in-law has been at Broomy Hill for approximately 2 years, her care has been great and our family has seen a much improved condition. Having come to Broomy from another "care" home, which allowed a broken hip and ungradable pressure sore to go untreated! My mother-in-law is a wonderful lady

who is finally getting the care she deserves. The staff are very engaging and every aspect of her care, dignity, health, and wealth of experience is catered for. We got my mother-in-law a special postural pressure relief tilt-in-space chair, some of the chairs don't give postural support for the residents. Communal areas could be more homely with nicer furnishings and pictures. Activities displayed on the noticeboard, regular engagement activities such as making, painting and singers coming in, also activities like summer fair, basic engagement such as balloons is very good for hand-eye coordination. Some resident rooms are nicer than others some quite small and basic. Limited road parking.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Hi, Thank you so much for taking the time to provide us with this invaluable feedback, I will share your kind words with the team who take pride in the care they provide. Thanks again.

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Review of
Broomy Hill Nursing Home
from Mandy L (Friend of Resident) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience

My experience of Broomy Hill Nursing Home is very positive. Staff try hard to stimulate and remain calm and cheerful in difficult circumstances, and are very accommodating to visitors.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you for taking the time to share your kind words, it is our pleasure to care for your friend. We appreciate your feedback which will be shared with the team. Thank you again.

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Review of
Broomy Hill Nursing Home
from Valerie G (Wife of Resident) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience

Very friendly and caring.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you for your kind words, I will share your feedback with the team. Thank you again.

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Review of
Broomy Hill Nursing Home
from Sally H (Daughter-in-law of Resident) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience

My Mother-In-Law has been living in Broomy Hill Nursing Home for nearly 2 years. She settled in very quickly and I am very happy with her care. When I visit I am always greeted by happy smiling staff and if I have any concerns I always feel able to chat with staff.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you for the kind words, i will share this feedback with the team. I am pleased you feel able to raise any concerns with the team. Thanks again.

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Review of
Broomy Hill Nursing Home
from Margaret H (Friend of Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience

Apart from doing an excellent job of caring, the staff are always courteous and kind to the residents and often go out of their way to befriend their charges and make this place truly feel like home.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you for taking the time to give such valuable and positive feedback, the staff take pride in creating a warm friendly home. I will share this feedback with the team, thank you again, Julie.

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Review of
Holmer Court Care Home
from S H (Daughter of Resident) published on 13 December 2024

Submitted via Website • Report

Overall Experience

A lovely home where all members of staff care greatly about the residents, their well-being and happiness. There is always a lovely warm welcome and visitors to the home are made to feel part of an extended family.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you, I will pass your lovely review onto the team.

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Review of
Holmer Court Care Home
from Adrian G (Son of Resident) published on 12 December 2024

Submitted via Website • Report

Overall Experience

My mother never wanted to be in a care home, but due to her needs which I could no longer provide, I was left with no alternative but to find a home for her. On the recommendation of a friend, whose own mother was at Holmer, I was fortunate to get a room over two years ago. From day one, the staff made

my mother feel welcome and put her at ease. The care they provide not only to her but to all of the residents allows me to rest easy knowing that mum is in an environment where the utmost respect is given to her by all the staff (from the cooks, cleaners, carers, and managers).

The atmosphere on entering the home is always a positive one with encouragement given to all the elderly residents, when they need it, along with support to those of us who visit. A little humour and a smile goes a long way to make people feel better in all sorts of circumstances and Holmer Court staff do that naturally. For people needing assurances about care homes, then a visit to Holmer Court will provide just that.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for your lovely review, I will pass this onto the team.

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Review of
Holmer Court Care Home
from Julia H (Daughter of Resident) published on 12 December 2024

Submitted via Website • Report

Overall Experience

Mum was happy and would have a dance with staff. Always activities going on. Since August, Mum's health declined, no longer able to walk. Staff do what they can for Mum and I am glad she is in Holmer Court.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for your lovely review, I will pass this onto the team.

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Review of
Holmer Court Care Home
from L S (Friend of Resident) published on 12 December 2024

Submitted via Website • Report

Overall Experience

From the first time I stepped into the care home, I was made welcome. I am so pleased my dear friend has chosen to stay here. Whenever I turn up, everyone just makes you welcome and at home, plus there is always a lovely coffee on hand. Thank you to all the team for making a lovely friendly atmosphere

for all who stay there.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for your lovely review. I will pass this onto the team

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Review of
Broomy Hill Nursing Home
from Claire B (Daughter-in-law of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience

My mother-in-law has been a resident at Broomy Hill for approx 15 months.
Whilst it's difficult to see your loved one deteriorate, all the staff are friendly and show care and compassion.
The home has recently seen a change in management, whilst we were happy with my mother-in-law's care before, the

changes the new manager has made have improved the environment and culture of the home.
Small things which make a massive difference.
When I visit I'm always greeted with a friendly hello from the receptionist, the cares, the cook everyone, thank you to all at Broomy Hill for the kindness you are showing my mum-in-law and her family.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Many thanks, Claire, for your kind words, we are honoured to care for your mum-in-law. I am glad to hear the changes are making an impact, I am so proud of the team here at Broomy and the care they deliver. Thank you again for taking the time to share your thoughts, Julie.

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Review of
Broomy Hill Nursing Home
from Mike E (Son of Resident) published on 14 October 2024

Submitted via Website • Report

Overall Experience

My father was a resident from June to October 2024. It was a very difficult time for my dad. The medical challenges that he presented to the staff at Broomy Hill Nursing Home were challenging but everyone dealt with them with great professionalism and kindness.
I could not recommend a better nursing

home to look after your loved one.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Many thanks for taking the time to share such kind words, it has been our pleasure and honour to support your father and yourselves through this difficult year. The team pride themselves in the care they deliver and will be happy to hear your comments, your dad was loved by all here at Broomy.

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Review of
Broomy Hill Nursing Home
from Emma L (Daughter of Resident) published on 14 October 2024

Submitted via Website • Report

Overall Experience

I would just like to say a massive thank you to everyone at Broomy Hill Nursing Home for the exceptional care they have provided my father since he arrived in July. A special mention must go to the care home manager, as a family, we were very nervous about our father's transition from his previous home

in Wales but she made the move seamless and her support throughout was outstanding and the quality of care compared to his previous home had blown me away. Thank you once again.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Many thanks for your kind words, it is a pleasure to be able to support your dad to be closer to home. He has become part of our family here, as have you, we look forward to caring for him for many years.

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Review of
The Weir Nursing Home
from L R (Daughter of Resident) published on 26 September 2024

Submitted via Website • Report

Overall Experience

My father was a resident at The Weir for eight months. We were very pleased with the level of care and kindness that he received. The staff were thoughtful, patient and attentive and always welcomed us very warmly when we visited. I would not hesitate to recommend The Weir. Thank you!

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Review of
Holmer Court Care Home
from R G (Daughter of Resident) published on 28 August 2024

Submitted via Website • Report

Overall Experience

I was very apprehensive about my Mum entering into a care home as I had looked after her at home for seven years however from the moment we walked in the atmosphere of love and care was clear. I can not praise the staff at Holmer enough there is a fantastic atmosphere and it is an incredibly happy and

vibrant place to visit. Every single member of staff that I have encountered have been caring and knowledgeable and clearly exceptionally good at their job. My Mum was instantly put at ease and settled extremely quickly and was made to feel important and cared for from day one. Holmer Court has totally changed my impression of care homes and I now feel my Mum is in a safe nurturing environment which is so wonderful to see.

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Review of
Holmer Court Care Home
from J R (Daughter of Resident) published on 21 August 2024

Submitted via Website • Report

Overall Experience

The introduction to the home was excellent.
Patient understanding compassionate staff.
Mum was very well looked after and was made to feel at home quickly.
The building may be tired but the atmosphere and care were fantastic.

Reply from Claire Boulter, Manager at Holmer Court Care Home

Thank you for taking the time to review us. I will pass this onto the care team. Best Wishes.

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Review of
Broomy Hill Nursing Home
from Stuart T (Son-in-law of Resident) published on 21 August 2024

Submitted via Website • Report

Overall Experience

I would like to extend my heartfelt gratitude to the entire team at Broomy Hill Nursing Home for making my father-in-law's transition from his previous home to your care, such a positive experience.
The staff are truly exceptional. Every member of the team is professional and skilled and also warm

and approachable. It's clear that they genuinely care about the residents.
The home manager gave us outstanding support during the move. She went above and beyond to ensure that everything went smoothly and that all of our concerns were addressed. Her dedication and commitment are reflected in the excellent standard of care provided at Broomy Hill.
Broomy Hill is a truly wonderful place and we are so thankful to have found such a caring and supportive environment for my father-in-law. The team here has our deepest gratitude for their excellent care, professionalism and kindness. We can't recommend Broomy Hill highly enough to anyone looking for exceptional care for their loved ones.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you, Stuart, for taking the time to submit such kind words and feedback to the staff. It has been my and the team's pleasure to assist your family in being closer together.

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Review of
Broomy Hill Nursing Home
from Claire T (Daughter of Resident) published on 21 August 2024

Submitted via Website • Report

Overall Experience

I'm deeply thankful to the team at Broomy Hill Nursing Home for the exceptional care they've provided to my father since his move from Wales. From the outset, it was clear that Broomy Hill was the right place for him.
The staff at Broomy Hill are truly exceptional. They blend professionalism with warmth

and kindness, showing genuine care for each resident. This compassionate approach has greatly eased my father's transition and brought us comfort.
A special thanks goes to the home manager for her outstanding support during the move. She ensured everything went smoothly and addressed our concerns with care, reflecting the high quality of leadership and care at Broomy Hill.
The contrast between his previous home and this one is striking. The staff's attention to detail and the excellent facilities have significantly improved his quality of life.
Broomy Hill is a wonderful place and we're grateful to have found such a caring environment for my father.

Reply from Julie Hamill, Home Manager at Broomy Hill Nursing Home

Thank you, Claire, for such kind words, it's been our utmost pleasure to welcome your dad to Broomy Hill. Thank you for taking the time to give feedback to the staff which I will gratefully share.

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Care Homes Owned by Ashberry Healthcare Ltd in Herefordshire

Ashberry Healthcare Ltd Locations in Herefordshire (3)

Ashberry Healthcare Ltd Reviews in Herefordshire (120)

The Weir Nursing Home

The Weir Nursing Home

The Weir Nursing Home

Broomy Hill Nursing Home

Broomy Hill Nursing Home

Broomy Hill Nursing Home

Broomy Hill Nursing Home

Broomy Hill Nursing Home

Holmer Court Care Home

Holmer Court Care Home

Holmer Court Care Home

Holmer Court Care Home

Broomy Hill Nursing Home

Broomy Hill Nursing Home

Broomy Hill Nursing Home

The Weir Nursing Home

Holmer Court Care Home

Holmer Court Care Home

Broomy Hill Nursing Home

Broomy Hill Nursing Home

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