Care Home Owned by Ben - Motor & Allied Trades Benevolent Fund in Berkshire

9.4 Group Review Score (the average from all locations with a review score)
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  • Care Home Owned by Ben - Motor & Allied Trades Benevolent Fund in Berkshire

Only the locations & reviews in Berkshire for Ben - Motor & Allied Trades Benevolent Fund are showing below.

View the details of all 3 locations (with 160 reviews) owned by Ben - Motor & Allied Trades Benevolent Fund

Ben - Motor & Allied Trades Benevolent Fund Locations in Berkshire (1)

 

1 Care Home owned by Ben - Motor & Allied Trades Benevolent Fund in Berkshire

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Lynwood Care Home

Lynwood Court, Lynwood Village, Rise Road, Ascot SL5 0FG 

8.8 64 reviews
"My first visit to Lynwood Care Home was an easy decision to make and I would not have to visit other care homes. Management greeted me well…"   Read all 64 reviews
Location Type Care Home

Lynwood Care Home in Sunninghill, Ascot is a purpose-built facility where people over 65 come for life-enhancing care. The care centre enables 21st-century care while retaining long-established values of kindness and compassion. Set in twenty… Read more about Lynwood Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 102 Rooms from £1,450 / week

Ben - Motor & Allied Trades Benevolent Fund Reviews in Berkshire (64)

9.4
Ben - Motor & Allied Trades Benevolent Fund has a Group Review Score of 9.4 (9.446) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Ben - Motor & Allied Trades Benevolent Fund must have a Review Score.

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Review of

Lynwood Care Home

from A L (Son of Resident) published on 25 June 2024
Overall Experience  Overall Experience 1.0 out of 5

Cold and not welcome feeling. Ward is clinical and homely warm, and functional.
Staff are good and kind but restrictions are on them from Management.
The Management team is less than functional and doesn't care or try to accommodate the needs of the patient. Badly managed by a cold team that doesn't
listen to the family or the patient. Would never recommend this Care facility.

Reply from Anna Burke, Marketing Manager at Lynwood Care Home

Thank you for taking the time to provide a review for Lynwood Care Home. I'm sorry that your experience has not been positive. If you would like to discuss this matter in more detail our Head of Care Services would welcome the opportunity to speak to you and understand how we could improve. She can be contacted through the main reception number.


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Review of

Lynwood Care Home

from Geoffrey W (Husband of Resident) published on 20 June 2024
Overall Experience  Overall Experience 5.0 out of 5

My first visit to Lynwood Care Home was an easy decision to make and I would not have to visit other care homes. Management greeted me well and showed me around the building which was perfect for my wife's care, and very clean. The rooms and bathroom were perfect. I was impressed with the visitor's
rooms which are very private. The staff are very caring and well trained, My wife is very happy with her care.

Reply from Nicola Hall, Care Centre Manager at Lynwood Care Home

Thank you for your positive feedback, it was our privilege to care for your wife and family.


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Review of

Lynwood Care Home

from Rosemary S (Wife of Resident) published on 10 June 2024
Overall Experience  Overall Experience 5.0 out of 5

My husband has some challenging behaviour but the care teams have been exemplary in their handling of him. From personal to clinical care he could not have had better. Including his social mores of playing the guitar, albeit airplay! Thank you everyone.

Reply from Nicola Hall, Care Centre Manager at Lynwood Care Home

Thank you for your positive feedback, it is our privilege to care for your husband.


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Review of

Lynwood Care Home

from Vaughan L (Son of Resident) published on 10 June 2024
Overall Experience  Overall Experience 5.0 out of 5

Lynwood's care for Mum was always good. The staff dealt with Mum's care in a professional manner. They showed her respect and love. They met her physical needs and within the time allowed to them, also her mental, emotional and spiritual needs. Some of the long-term staff became her 'friends and family'
for which both she and I were grateful. They were also always kind and welcoming to my dad when he visited Mum. He became an 'honorary' resident - cups of tea and a plate of food always available for him, and staff looking after him as he became increasingly forgetful and confused.
My only criticism of Lynwood is the admin. At times the admin at Lynwood was rather chaotic, leading to confusion and requiring us to expend too much time chasing and checking bills etc.

Reply from Nicola Hall, Care Centre Manager at Lynwood Care Home

Thank you for your feedback, I know the team cared very much for your mum and looked forward to your dad visiting too, he was indeed part of the family too. Thank you for raising your concern about the facility of invoicing, I will review and discuss this with the financial team.


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Review of

Lynwood Care Home

from Stephen H (Husband of Resident) published on 5 June 2024
Overall Experience  Overall Experience 4.0 out of 5

Very happy with care provided to my wife who has stage 4 Alzheimer’s keeping her safe and well fed, something in the end I could not provide without compromising my own health.
Think there could be a bit more activity.

Reply from Nicola Hall, Care Centre Manager at Lynwood Care Home

Thank you for taking the time to review the care home, we very much appreciate your feedback.


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Review of

Lynwood Care Home

from I W (Son of Resident) published on 4 June 2024
Overall Experience  Overall Experience 3.0 out of 5

The majority of the care staff are very good and very caring, some of the management team seem distant to the staff and could be more proactive with them. Generally the care being received is good, again attention to detail such as drinks left within reach of the resident and keeping the residents covered
up to assist their dignity. I know people move about and lose their blankets but regular checking would avoid embarrassment for visitors and residents.

Reply from Nicola Hall, Care Centre Manager at Lynwood Care Home

Thank you for your feedback, we very much appreciate it.


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Review of

Lynwood Care Home

from Karen S (Sister of Resident) published on 4 June 2024
Overall Experience  Overall Experience 5.0 out of 5

This care facility is excellent. My brother has been there for 3 years and the carers are wonderful. He is presently in the Dove Ward as he has advanced dementia at the age of just 72.
I see consideration from all at Dove and before in Robin. The receptionists are welcoming.
I could not be happier
and recommend Lynwood for peace of mind.

Reply from Nicola Hall, Care Centre Manager at Lynwood Care Home

Thank you for taking the time to review our care home, it is our privilege to care for your brother.


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Review of

Lynwood Care Home

from Dennis C (Son of Resident) published on 4 June 2024
Overall Experience  Overall Experience 5.0 out of 5

I have found the staff and managers at Lynnwood to be very caring and extremely professional. My mum has been there since it was opened many years ago and considers it her home and is very happy there. She wouldn't want to go anywhere else.

Reply from Nicola Hall, Care Centre Manager at Lynwood Care Home

Thank you, Dennis, it is our privilege to care for your mum.


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Review of

Lynwood Care Home

from R F (Respite Resident) assisted by family/friend published on 26 October 2023
Overall Experience  Overall Experience 4.0 out of 5

I have just had another excellent two-week stay at Lynwood CareHome. The staff are consistently welcoming and friendly. I was also very pleased to be helped to access physiotherapy sessions each week, the carers making sure I was showered and breakfast in good time.


My wife was also made very welcome

when she visited me. She was very relieved that the staff were careful to put my hand and leg splints for my afternoon sleep as well as overnight. I enjoyed the good quality food and the options available. My room was spacious enough for me to access both the French window and the desk in my electric wheelchair.

Reply from Nicola Hall, Care Centre Manager at Lynwood Care Home

Thank you for your feedback, it was our privilege to welcome you back to Lynwood.


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Review of

Lynwood Care Home

from Jane W (Daughter of Resident) published on 2 October 2023
Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Lynwood for the past 4 years. We (the children) are always informed of any changes to her health, medication, etc. The care, dedication, kindness, and attention to detail shown by all the staff is truly humbling. We know that they care deeply for Mum and are always bright and cheerful.
We have recommended Lynwood to many of Mum's friends and families because of our experience. It's a 100% recommendation!

Reply from Nicola Hall, Care Centre Manager at Lynwood Care Home

Thank you for sharing your experience of our home, we are privileged to care for your mum and your wider family.


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Review of

Lynwood Care Home

from Louise P (Daughter of Resident) published on 26 June 2023
Overall Experience  Overall Experience 5.0 out of 5

Care staff are amazing and dedicated to caring for the residents.
Families are always welcomed with a smile and a hello.
I visit my dad frequently, if we have any questions the care workers always answer and put our minds at ease

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Review of

Lynwood Care Home

from K R (Daughter of Resident) published on 26 June 2023
Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Lynwood Care Home for four years and seems very content. Whenever I visit, she is always clean and well presented and the staff are very welcoming and helpful.
My mother moved into one of the houses for residents with dementia two years ago, and, although virtually bed-bound now,
her carers still try to chat to her and find her sense of humour.
Overall I’m very pleased with the help and care my mother receives.

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Review of

Lynwood Care Home

from Angela H (Friend of Resident) published on 2 February 2022
Overall Experience  Overall Experience 4.0 out of 5

I visited the resident in her new home and was impressed at how welcoming it felt from the receptionist to the care workers. The visiting room was clean and you could see that all safety measures were being taken to keep everyone safe in this current climate. To cap it all my friend said that the staff
were treating her well and looking after her. That alone made me feel relaxed.
Thank you keep up the good work.

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Review of

Lynwood Care Home

from Diane D (Daughter of Resident) published on 8 July 2021
Overall Experience  Overall Experience 5.0 out of 5

Mum had respite care at Lynwood Care Centre for 1 month when she was discharged from hospital. We received a very warm welcome from the start and all of the staff could not have been more helpful. The nursing and care staff treated my Mum with kindness, respect and dignity. They quickly got to know
her likes and dislikes ensuring, for instance, that she was able to sit in her preferred area in front of the window. The excellent health care resulted in a quick recovery which enabled her to return to her own home. My Mum has dementia which has resulted in her being unable to enjoy previous activities however, she thoroughly enjoyed the excellent food including lovely roast dinners and homemade cake at teatime. The managers were incredibly helpful regarding Mum's discharge from hospital and leaving date to coincide with support at home. The receptionists always gave me a warm greeting when I arrived, were helpful and informative and personally took Mum her daily newspaper. I would highly recommend it.

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Review of

Lynwood Care Home

from A N (Husband of Resident) published on 10 June 2021
Overall Experience  Overall Experience 3.0 out of 5

Lynwood Care Centre have very poor interim management. Ignorant and needs training on how to listen! Not well respected in house, how this person has been employed I will never understand. Lynwood care staff are excellent, shame the interim management is not up to the same standard.

Reply from Anna Burke, Marketing Manager at Lynwood Care Home

Thank you for taking the time to submit this review and we’re sorry you had an upsetting experience. In this instance, our interim manager was carrying out her responsibilities, ensuring visits stay within the allocated times. The reason we have to be strict with visiting times is to ensure all visitors get their full time allocated – if one visit over-runs, it affects those who are booked in next which is unfair.
The interim manager mentioned is an experienced care home manager and highly regarded by her team and the wider organisation. Over the past year, she has worked hard to manage the care home, keeping our residents and staff safe through the pandemic.
Please accept our apologies for any upset caused, but hopefully, this response has clarified why our care home managers have to stick to the visiting procedures that have been put in place for the benefit of all.


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Review of

Lynwood Care Home

from Rosemary Q (Daughter of Resident) published on 23 April 2021
Overall Experience  Overall Experience 5.0 out of 5

Amazing care home.
Highly recommended.
Amazing facilities and great all-round care.

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Review of

Lynwood Care Home

from Angela M -T (Wife of Resident) published on 29 March 2021
Overall Experience  Overall Experience 5.0 out of 5

Unexpected and out of the blue my husband had to go into a care home at only 59 years old and I’m so glad it was Lynwood. He is in Kingfisher House and I can’t express how the nurses and, especially, the carers are looking after him all with the back up of management. My husband wants for nothing and
with covid 19 going on everything is in place from the moment you enter the building. Well done to you all. If I ever need 24-hour care,I will make sure I come here with this excellent bunch of people keeping everybody safe.

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Review of

Lynwood Care Home

from M F (Son of Resident) published on 29 March 2021
Overall Experience  Overall Experience 5.0 out of 5

Mourning is private, grieving is pain, feeling the sorrow over and over again.
Losing someone close just cuts so deep, waking at night because you just can't sleep.
No one can tell you when it's time to move on, when your flowers will dry or tears have all gone.
But face it we must and hold our
heads high, smile and wave and try not to cry, together with a care home that can do no wrong, think of the good times and remain forever strong, so sing from the rooftops and relight the flame. If you want the best, Lynwood is the name!

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Review of

Lynwood Care Home

from Juliet B (Daughter of Resident) published on 29 March 2021
Overall Experience  Overall Experience 5.0 out of 5

Very happy with Lynwood Care Home. My mother has been a resident since September 2019, and whilst she has complex care needs, she seems happy. The staff are amazing with Mum; kind and caring despite a challenging situation. They always try their best, and we are very grateful, even more son in these
Covid times.

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Review of

Lynwood Care Home

from G C (Wife of Resident) published on 16 March 2021
Overall Experience  Overall Experience 5.0 out of 5

My husband is receiving end of life care and I could not have wished for better. Everyone has been so very kind to him and allowed me to visit each day and given me so much support. A lovely nursing home!

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