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Care Home Owned by Stag Care Group in Hertfordshire

7.4 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Stag Care Group in Hertfordshire

Only the locations & reviews in Hertfordshire for Stag Care Group are showing below.

View the details of all 4 locations (with 67 reviews) owned by Stag Care Group

Stag Care Group Locations in Hertfordshire (1)

 

1 Care Home owned by Stag Care Group in Hertfordshire

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Dapplemere

Shepherd's Lane, Chorleywood, Rickmansworth WD3 5HA 

9.6 37 reviews
"We love Activities Coordinator, she is so kind to the residents, she is calming when needs be and up beat when the residents are partaking…"   Read all 37 reviews
Location Type Care Home

For the past 25 years Dapplemere has provided for the needs of the elderly with the philosophy of running a family home. Professionals ensure that rights and independence of residents are respected at all times and that they receive the necessary attention… Read more about Dapplemere

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 22 Rooms from £1,100 / week

Stag Care Group Reviews in Hertfordshire (37)

7.4
Stag Care Group has a Group Review Score of 7.4 (7.420) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Stag Care Group must have a Review Score.

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Review of

Dapplemere

from Sorrell S (Friend of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We love Activities Coordinator, she is so kind to the residents, she is calming when needs be and up beat when the residents are partaking in activities. The whole atmosphere is completely different and positive when she is working! Just a shame she can't be there every day. What a difference she has
made to all the residents.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you for your feedback, much appreciated. I will pass on your comments to our activity coordinator. We strive to improve our service and I will take on board your comments.


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Review of

Dapplemere

from M M (Daughter of Resident) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the care received by the staff. My mother is happy, clean and cared for.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you very much for your feedback. I will pass this on to all the staff at Dapplemere.


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Review of

Dapplemere

from Robert O (Son of Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dapplemere is not smart but it provided the most wonderful care for my mother in her final months. With its modest size (22 beds) and many very special members of staff, it has a truly 'family' feeling. Excellent nursing care, supported by good local GP practice, is enhanced by amazing, dedicated carers
and completed by home-cooked and friendly, personal ancillary cleaning and laundry service. A great team and huge support to our family.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you for your lovely comments. I will pass this onto the team.


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Review of

Dapplemere

from S S (Son of Resident) published on 9 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum needed to move from a residential setting for more 1:1 nursing. The staff were very kind and caring from the day of her transfer. Although Mum passed away only a few weeks later as was very frail, the staff were amazing and we were very happy with the care she received. Thank you!

Reply from Titi Peneva, Manager at Dapplemere

Thank you for your kind words and support during this difficult time for your family.


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Review of

Dapplemere

from Sarah J (Wife of Resident) published on 8 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dapplemere has now become a home away from home for my husband and myself. My husband is well cared for by caring and compassionate staff. As his wife, I also feel well-supported by the staff and the Home Manager. We really feel like we are part of the Dapplemere family. My favourite quote from Dapplemere
by the Home Manager is "this is your home and you can go to bed whenever you like and eat when you like". Now that is really like home.

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Review of

Dapplemere

from Jill T (Friend of Resident) published on 5 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am visiting from Western Australia and have either worked and visited many care homes over the years (including my mother) and I have never been so impressed as I have observed the care and support of my long-term friend (and other residents) whilst sitting in the communal lounge area. It is truly
a home-like environment with individual needs and preferences catered for, including meals or socialising. I must say I thought how much a similar facility would be appreciated at home for both my family, or indeed myself when I am in need of such care. Thank you for such lovely care of my dear friend.

Reply from Titi Peneva, Manager at Dapplemere

Dear Jill, Thank you so much for your kind words and awesome review. We really appreciate you taking the time to share your experience with us. We work hard to meet all individual needs. We'd love to continue providing great service at Dapplemere nursing home.


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Review of

Dapplemere

from P W (Daughter of Resident) published on 20 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for nearly 7 years. She has dementia and is in a wheelchair. She has been looked after extremely well and seems happy. She is always very well-dressed and groomed. The home seems to do well in retaining staff who are friendly and caring although, like many care homes, there
is a shortage of staff it seems to me sometimes. While it is not the smartest of buildings, it is very homely and has a beautiful garden.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you so much for your review, we appreciate the reveiw.
Thank you.


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Review of

Dapplemere

from Rachel L (Daughter of Resident) published on 20 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went into Dapplemere after a long stay in hospital. As I live abroad, I didn't see him for a few weeks, but when I did, I couldn't believe the change in him. He was so much happier, far less confused and enjoying eating again. It was like getting my dad back. Everyone was very kind to him and
I was touched that someone made his memory box for him and it was perfect. He always looked clean, neat and comfortable. He died peacefully in his sleep and it meant a lot to me that they had been checking on him during the night and notified the family within an hour of him passing away. They didn't hurry us to clear his room. At all times I felt he was cared for and treated with respect and I'm grateful his last weeks were comfortable and peaceful.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you for you review. Your father was a pleasure to look after and we all have fond memories. Our thoughts are with you.


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Review of

Dapplemere

from J D (Wife of Resident) published on 7 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely nursing home. My husband has the best care. Food is excellent. All people are treated with care and compassion, could not ask for more. Staff are the best, nothing is too much trouble.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you for your kind words and review. Your husband is a pleasure to care for and always lovely to see the family. Thank you, Manager.


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Review of

Dapplemere

from D P (Daughter of Resident) published on 9 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A tranquil home where our father is well cared for by staff sympathetic to his dementia needs. Food preferences are well catered for. Excellent key worker.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you for your feedback, this is much appreciated and will pass on to the team.
Thank you.


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Review of

Dapplemere

from Rosemary H (Sister-in-law of Resident) published on 21 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting Brother-in-law (resident) from Australia. Reassuring to know the resident is cared for with respect, kindness and love. All the resident's needs are met. If you can't be in your own home, you are the next best thing.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you so much for your feedback, we appreciate your kind words. I will pass this on to the team.
Thank you again.


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Review of

Dapplemere

from C C (Daughter of Resident) published on 20 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience at Dapplemere was the staff were so very friendly, kind and considerate and the care home itself was clean, tidy, bright and very welcoming. It's somewhere I am very proud that my father has come to for care and I would highly recommend it to anyone who needs care.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you very much for your kind words. We appreciate your feedback.
Thank you.


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Review of

Dapplemere

from L S (Daughter of Resident) published on 5 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We came to visit Dapplemere on Monday 12th June with regards to my dad coming to stay as a resident. We were met by the manageress whose is very lovely and treated us with the utmost respect. We are very impressed with this care home and the kind and very knowledgeable staff. The residents all seem
very happy. The rooms were lovely, nice and spacious with big windows looking out over the very pretty garden. We met the chef, who has been there for over 25 years and her menu sounded amazing. We’d have no hesitation in recommending this care home.

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Review of

Dapplemere

from M N (Wife of Resident) published on 19 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff were very kind and patient with my husband. Bedrooms were adequate, bedding was changed regularly. Overall, the care home was clean and reasonably well furnished although it could do with a refurbishment. Having said that it is well worn and has a homely feel suiting most of the occupants.
Not having tried the food, I think it was ok.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you for your feedback, very much appreciated. I will pass this on to the team.


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Review of

Dapplemere

from D D (Daughter of Resident) published on 19 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Although Dapplemere is out of the way, small and quirky. It needs some tender loving care regarding decoration. Clean and tidy. Most of the cares have excellent skills in looking after residents. However, it is really necessary to put your caring skills onto residents and take their needs into consideration,
their way and not yours. Management needs to improve their listening skills and not poo-hoo what the residents are saying. Unfortunately, you cannot run a care home on a shoestring budget.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you for your feedback. I am sorry to hear that you were disappointed with your experience. We try hard at Dapplemere to ensure that the home and the management do everything they can to ensure that the residents have a high-quality of care.
We are in the process of redecoration schedule to improve the home.
I am more than happy to discuss any concerns that you may have.


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Review of

Dapplemere

from E M (Brother-in-law of Resident) published on 23 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding treatment and support for my brother-in-law from all members of staff at Dapplemere.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you very much for your kind words. I will pass this on to the staff.


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Review of

Dapplemere

from M G (Daughter-in-law of Resident) published on 2 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are kind, attentive and obviously have my mother-in-law's best interests at heart, we couldn't be happier.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you for your kind words, much appreciated.


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Review of

Dapplemere

from G C (Daughter of Resident) published on 29 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Dappemere for four years. He died there in February. I cannot praise all the staff highly enough for the level of care and kindness they showed him and us, the family, especially in his last few days. A brilliant home with a brilliant manager. All the staff contribute to
the high level of care and warm, friendly atmosphere. A very big thank you.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you, we miss him too. I want to say a big thank you to you too for all your support.
Take care.


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Review of

Dapplemere

from Dipak M (Son of Resident) published on 22 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Dapplemere in November 2022. At first she was unsure of the change. But the staff were welcoming and went above and beyond to help settle her in. Since then, she has gained a healthy amount of weight, she enjoys all her meals and rarely leaves an empty plate! She is not mobile but this
does not stop the activities person from visiting her in her room and making sure she isn't forgotten. They even take into account her Indian heritage and culture when planning activities. The entire team treat her with respect and care and this is what you would ask for. Never have I ever felt so happy and when relatives visit they have all said how welcoming everyone is and how well she is looked after. Thank you to the entire team, the managers, the nurses, the care staff, the catering and the facilities team, thank you for taking care of her as if she was your own mother.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you so much for your kind words, Mum is a pleasure to care for.
Trisha


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Review of

Dapplemere

from Jill K (Daughter of Resident) published on 16 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had palliative care in November 2022 at this home. The empathy and professional care he received was extremely good, after a bad time he had previously with another care company. The staff are so caring and treat all clients and families with love. The manager, you have a huge heart, and we
thank you for your compassion and dedication. Would recommend this warm, cosy, caring home.

Reply from Trisha Thurbon, Manager at Dapplemere

Thank you Jill for your lovely comments, it was a pleasure caring for your father.


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