PJ Care Ltd in Cambridgeshire | 1 Care Home

Review of
PJ Care Eagle Wood Neurological Care Centre
from G T (Cousin of Resident) published on 13 February 2025

Submitted via Postal Card • Report

Overall Experience

I love the way my relative is very comfortable and listening to the music on the radio. That the team at the care home know how much he loves music and needs to listen to that is very impressive. He is clearly comfortable and well looked after with the music in the background, he was clicking his fingers

as if he thought he was at a music concert and probably thought (as my husband chatted to him) that we were there with him.

Reply from Shaun OGara, Operations Manager & Registered Manager at PJ Care Eagle Wood Neurological Care Centre

Thank you so much for your kind words. Its wonderful to hear how much your relative enjoys the music and how it brings him comfort. Our team takes great care in getting to know each resident's preferences, so it's lovely to know that his love for music is making a difference. Seeing him so engaged and happy is exactly what we strive for. We truly appreciate your feedback and are delighted that you had such a positive visit. If there's anything more we can do, please don't hesitate to let us know.

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Review of
PJ Care Eagle Wood Neurological Care Centre
from Neil B (Husband of Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience

The residents of the nursing home, suffering from a range of neuro-degenerative conditions are cared for and managed with considerable compassion and care by the carers and nurses. The nursing home is also excellent with its discipline in recording and monitoring the behaviour and actions of the residents

and staff. This means the nursing home can communicate with funders with considerable knowledge of the residents. There is no cure for the various medical conditions at the home, but care is provided that makes life comfortable and safe for the residents at PJ Care there are regular meetings to discuss resident care with doctors and the management of the residents condition and risk is handled very effectively. It may not be realistic with the resources available, but I think the nursing home could also expand its activities to include some "informing", particularly for resident families. For example, could there be sessions for advice to families with communication for Alzheimer's patients, or/and what is the current situation with respect to treatments for neuro-generative illnesses.

Reply from Shaun OGara, Operations Manager & Registered Manager at PJ Care Eagle Wood Neurological Care Centre

Thank you so much for your thoughtful and positive feedback. We truly appreciate your kind words about the compassion and care provided by our team and the efforts we put into recording and monitoring to ensure the best possible care for our residents. It's always encouraging to hear that these aspects are recognised and valued. We're also grateful for your suggestion regarding providing more informative sessions for families, such as advice on communication with Alzheimer's patients or updates on treatments for neuro-degenerative conditions. This is a fantastic idea, and while resources can sometimes be a challenge, we will certainly explore the feasibility of incorporating such sessions to support families further. Thank you once again for your insight and support, it means a great deal to us.

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Review of
PJ Care Eagle Wood Neurological Care Centre
from C B (Wife of Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience

The overall experience is excellent. All the residents in Chestnut unit are treated well with dignity. Rooms are excellent. Food and drink are excellent. Staff and management are very good and take time for you. The cleanliness of the rooms is very good. The safety/security is excellent. The care/support

is excellent value for money. Activities are good. The management help me out so much with a personal matter that stressed me out so much. They were helpful and very caring towards me. They were like my family. That is how I look on Chestnut unit, one big family, all dedicated to their roles.

Reply from Shaun OGara, Operations Manager & Registered Manager at PJ Care Eagle Wood Neurological Care Centre

Thank you so much for sharing such wonderful feedback about your experience with Chestnut Unit. We are truly touched by your kind words and are thrilled to hear that you feel the residents are treated with dignity and care, and that the environment, food, and activities meet such high standards. It's particularly heartwarming to hear that the management and staff were able to support you personally during a stressful time. Knowing that you see Chestnut Unit as one big, caring family is the highest compliment we could receive. Your feedback inspires us to continue providing excellent care and support, and we are grateful for the opportunity to make a difference. Thank you again for your thoughtful words.

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Review of
PJ Care Eagle Wood Neurological Care Centre
from Jean E (Sister of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience

PJ Care, the very best I've been to, excellent care for my brother. I went to five care homes with him before PJ Care and nothing compares to this place; staff and carers are 100%, always a warm welcome and smile. My brother has excelled since he's been there. If he had been left in the other care homes,

I don't think he would be here today.
The interaction really helps him. Thanks to all the staff, also reception. I can now sleep at night. Thank you all.

Reply from Shaun OGara, Operations and Registered Manager at PJ Care Eagle Wood Neurological Care Centre

Thank you so much for your kind words and glowing feedback. We're delighted to hear how much of a positive difference PJ Care has made for your brother and that you feel reassured knowing he's in safe hands. It's wonderful to know that the team's care and interaction have had such a meaningful impact on his well-being. Your appreciation means a great deal to all of us, from carers and staff to the reception team. Thank you again for taking the time to share your experience.

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Review of
PJ Care Eagle Wood Neurological Care Centre
from James M (Brother of Resident) published on 10 January 2025

Submitted via Website • Report

Overall Experience

My brother has been resident in several care homes in the past years and I consider PJ Care to be the best. Being purpose-built, the layout of the building is very good. Corridors are wide and airy and there is plenty of natural light. My brother has a good size, room suitable for two or three visitors.

He has a very nice outlook onto the communal garden.
Staff are very professional and kind and seem genuinely interested in my brother's wellbeing and progress. Staff have dealt patiently with his complex emotional and physical needs and do their best to alleviate the inevitable boredom that comes with being confined to bed.
My brother and his room are both kept clean and tidy even though my brother's condition can sometimes make maintaining this difficult.
Staff are always ready to answer any questions I may have. They are invariably polite and welcoming when I visit.
I feel reassured that my brother is somewhere where his care is among the best that could be provided anywhere.

Reply from Shaun OGara, Operations and Registered Manager at PJ Care Eagle Wood Neurological Care Centre

Thank you for taking the time to share your experience with PJ Care. We are truly grateful for your thoughtful feedback and are delighted to hear that you consider us the best care home your brother has been in. Our purpose-built facility is designed to ensure comfort and well-being, and it's wonderful to know that the layout and natural light have positively impacted your brother's experience. Our staff take great pride in providing professional and compassionate care, and we are thrilled to hear they have been attentive to your brother's complex needs. Maintaining a clean and welcoming environment is a priority for us, and it's rewarding to know that you appreciate our efforts. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support both you and your brother, and we're committed to providing the highest level of care

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Review of
PJ Care Eagle Wood Neurological Care Centre
from G T (Husband of Resident) published on 24 December 2024

Submitted via Postal Card • Report

Overall Experience

I find the care home very good but wish it was more homely and less clinical. More activities would be good to help stimulate the residents and taking them outside more often.
If I have a problem I speak to the unit manager who helps if she can.
Most of the staff are very friendly and very helpful

and greet you on arrival.

Reply from Shaun OGara, Operations Manager & Registered Manager at PJ Care Eagle Wood Neurological Care Centre

Thank you for your feedback about our care home. Were delighted to hear you find the care very good and our staff friendly and helpful. We understand your perspective on the home environment and are working to make it as homely and comfortable as possible while carefully considering risks due to the needs of our residents. If you have specific suggestions, wed love to hear them. Regarding activities, we've set a target for residents to be offered at least two activities per day, and were currently achieving this 100%. We recognised this as an area for improvement and have worked hard to address it. We've also been increasing opportunities for residents to spend time outside, which remains a key focus. Your feedback is invaluable. Please reach out to the unit manager or me directly if you'd like to discuss further or share ideas to enhance the environment.

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Review of
PJ Care Eagle Wood Neurological Care Centre
from S G (Wife of Resident) published on 29 November 2024

Submitted via Postal Card • Report

Overall Experience

Personalised, compassionate care of the resident (and extended to me) by a professional, caring, multi-disciplinary team - many of whom have been caring for my husband since his admission eight years ago on Chestnut Ward. Continuity of care is extremely valuable and in his best interest as a young Alzheimer's

patient, it's appreciated by myself as his main visitor (with my sister).
Highly recommend the overall culture and support at PJ Care, along with the loyal staff and great family liaison.
Thank you - a life savers of care, quality and nursing of my husband.

Reply from Shaun OGara, Operations Manager & Registered Manager at PJ Care Eagle Wood Neurological Care Centre

Thank you for sharing such positive feedback. It's wonderful to know that the care on Chestnut Ward has made a real difference to your husband and your family. Continuity of care is something we work hard to provide, and we're glad it has been so valuable in supporting him as a young Alzheimer's patient. Your comments about the team's compassion and professionalism mean a lot to us and will be shared with the staff. Thank you for your recommendation and trust - it's a privilege to care for your husband and support you as part of his journey.

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Review of
PJ Care Eagle Wood Neurological Care Centre
from Linda L (Sister-in-law of Resident) published on 29 November 2024

Submitted via Postal Card • Report

Overall Experience

Every time I have visited Chestnut Ward, I am always welcomed as a member of the family, that is how PJ Care operate. The staff who take care of laundry, cleaning, meals, activities are all as caring as the care staff on the ward; some of the staff have been here for the past eight years. The level

of professionalism and warmth reassure me that this has been the right place to enjoy "moments of joy", fun and laughter. I am reassured that all needs are met, decisions made in best interest and quality of care is exemplary.

Reply from Shaun OGara, Operations Manager & Registered Manager at PJ Care Eagle Wood Neurological Care Centre

Thank you so much for your kind words. It's truly rewarding to hear that every part of your experience on Chestnut Ward has been so positive, from the care provided by the nursing team to the support from housekeeping, laundry, and activities staff. Knowing that you feel welcomed and reassured speaks volumes about the dedication of our team. We're delighted that your loved one has been able to enjoy moments of joy, fun, and laughter here. Providing high-quality, person-centred care while ensuring decisions are always in the best interest of our residents is at the heart of what we do. Your feedback reinforces our commitment to maintaining these standards. Thank you for sharing your experience and for recognising the hard work of our staff.

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Review of
PJ Care Eagle Wood Neurological Care Centre
from B W (Mother of Resident) published on 11 September 2024

Submitted via Postal Card • Report

Overall Experience

After a few initial teething problems (sorted out by the family liaison officer), we are very happy with the care our son receives. He is always presented as clean and tidy and appears happy when we visit him. The carers and nurses know him very well and seem genuinely fond of him. They are quick to

act on his complex medical needs and are supportive to the family. It was so difficult making the decision to place our son in a care home, but we are happy with the outcome. We now enjoy spending time with him as parents and not carers and his needs are well catered for by PJ Care.

Reply from Chloe ONeill, Social Media Partner at PJ Care Eagle Wood Neurological Care Centre

Hi there, thank you very much for sharing your feedback and compliments with us. We are very happy to hear our team were able to provide the further support you needed.

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Review of
PJ Care Eagle Wood Neurological Care Centre
from D F (Daughter of Resident) published on 1 May 2022

Submitted via Website • Report

Overall Experience

Mum had Motor neurone disease with 4 failed placements due to the complexity of the condition.

Although PJ Care Eagle Wood were not fully experienced in MND and its rapid changes and management, however, they excelled far beyond any other care facility. Personal care is second to none, very experienced

and compassionate carers. The medications are always on time, there is a fabulous ratio of staff to residents not experienced at any other home. Mum was always clean and well presented. They assisted so much during Covid times, learned new technology and had fabulous communication.

Cons: due to complexity I feel an advanced practitioner would be an awesome addition. They could work better with outside organisations, nurses listen to carers, some staff had very little English language .

Overall experience: I can’t express enough PJ’s superiority over any other care establishment: all the staff: care, admin, nursing, management were amazing. I would Highly recommend.
thank you

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Review of
PJ Care Eagle Wood Neurological Care Centre
from J P (Mother of Resident) published on 25 February 2021

Submitted via Postal Card • Report

Overall Experience

My son has been a resident in PJ Care Eagle Wood Neurological Care Centre for just over a year following a haemorrhage and hospital stays and operations for 9-weeks and in the hospital for 7-weeks before joining PJ Care. The facilities and staff are excellent, and he is very well looked after. The home

is only 10-15 minutes away from me, and in normal circumstances, visiting is an open-door policy, which I hope, like other relatives will resume ASAP. Of course, many activities have been affected due to Covid, but hopefully, soon things will slowly retreat to some sort of normality. I believe my son couldn't be anywhere better, both he and myself are very happy.

Reply from Sara Zielinska, Quality and Compliance Administrator at PJ Care Eagle Wood Neurological Care Centre

Thank you for such a lovely and warming review. It does make our staff happy to provide the best care they can, so to get a happy family member as well as the resident, makes us all proud.

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Review of
PJ Care Eagle Wood Neurological Care Centre
from Laura H (Daughter of Resident) published on 9 February 2021

Submitted via Website • Report

Overall Experience

My dad has mixed dementia and moved from a previous care setting into a hospital and then into this care home in May 2020. He has received excellent care during his entire stay, so far. Occasionally dad appears to be wearing items of clothing that are not his own, but I think this have now been rectified.

I have rated all options as excellent because every time I see my dad, he looks clean and well cared for. My only concern is, that since he moved into this setting, I have not been able to actually go into the care home and see my dad's room or how he is looked after. I have only seen my dad via zoom calls, via a garden visit (in summer) or via the newly built visiting pod (a screen separates us). I would like to be able to hold my dad's hand and give him a cuddle and a kiss but current restrictions do not allow this to take place. My dad has deteriorated severely since May 2020, through lack of physical contact with his loved ones (family). COVID tests are not an option for family visitors.

Reply from Sara Zielinska, Quality and Compliance Administrator at PJ Care Eagle Wood Neurological Care Centre

Thank you for your review and positive words about Eagle Wood. We are hoping that with the new vaccine and review around Covid restrictions that the Government will allow all residents to have face to face visits as soon as possible. Please do contact our Family Liaison Manager, if you feel he can be of any support to you. Thank you again.

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Review of
PJ Care Eagle Wood Neurological Care Centre
from Tom B (Husband of Resident) published on 29 July 2019

Submitted via Postal Card • Report

Overall Experience

I have only praise for Eagle Wood and the dedicated team who provide outstanding care for my wife. The home reacts at once to any changes to my wife's needs, as all her needs are me in-house; carers/nurses/doctors/consultants. In the first few weeks she was assessed by a variety of specialist (speech,

swallowing, medication etc). The modern spacious building is always presented immaculately, from the welcoming staff at reception through to the wide corridors and generously proportioned en-suite rooms. Staff are always cheerful and welcoming. I could not be happier for my wife.

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Review of
PJ Care Eagle Wood Neurological Care Centre
from Jacqui P (Daughter of Resident) published on 5 September 2018

Submitted via Postal Card • Report

Overall Experience

My mother resided in the Chestnut Unit at PJ Care Peterborough from April to August 2018. Mum's diagnosis of semantic dementia led to several hospital admissions and a stay at an acute mental health facility, due to a care home and hospital staff not being able to deal with her behavioural issues. We

experienced 'care' in a number of healthcare and home settings and I can categorically state that mum had the best care whilst she was a resident at PJ Care. The staff are, without exception, kind, caring, empathetic and compassionate. They went out of their way to ensure mum had everything she needed and more. This, whilst mum continued to have behavioural issues; staff at PJ Care take this in their stride and do not see it as abnormal or distressing behaviour. The leadership in the unit and training of the staff is reflected in their care and I have no hesitation in recommending PJ Care to anyone who is having difficulty placing their loved one in a care setting, which offers individualised care in a kind and compassionate way. Thank you, PJ Care, for making my Mums last few months as comfortable as they possibly could be.

Reply from Enya Lesiw, Marketing Manager at PJ Care Eagle Wood Neurological Care Centre

It is wonderful to hear from Jacqui and read about the difference we were able to make in her Mother's life. Thank you for your kind words, and for taking the time to review us. All of our staff live by our values; compassion, commitment and care, in everything they do. We are proud to be able to help and offer the specialised care we do.

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Review of
PJ Care Eagle Wood Neurological Care Centre
from Jane A (Resident) published on 3 August 2018

Submitted via Postal Card • Report

Overall Experience

I am a resident in this home. In November, I am going to the theatre to watch a tribute act Christmas special. The staff take me where I want to go. I have bad days where I want to go home but the staff help me through it.

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Review of
PJ Care Eagle Wood Neurological Care Centre
from John G (Son-in-law of Resident) published on 8 January 2018

Submitted via Postal Card • Report

Overall Experience

I realise that this isn't the average case home but measured by the standards or ordinary homes Eagle Wood is exceptional. The facilities and staff are outstanding.

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Review of
PJ Care Eagle Wood Neurological Care Centre
from C B (Wife of Resident) published on 30 June 2017

Submitted via Postal Card • Report

Overall Experience

My husband has been a resident at PJ Care for over two years now. He is being really well cared for and the staff are so patient with him. Sometimes he can be aggressive - usually during 'Personal care' but they always manage to calm him down - not easy. I feel so lucky that he is so well looked after

when I could no longer cope with his dementia at home. The staff on Cedar Unit all deserve medals. I can't praise them highly enough.

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Review of
PJ Care Eagle Wood Neurological Care Centre
from David C (Partner of Resident) published on 11 January 2017

Submitted via Postal Card • Report

Overall Experience

What a great care home.
It is always a delight to visit. You have such wonderful, caring staff from the minute you arrive.

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Review of
PJ Care Eagle Wood Neurological Care Centre
from Cassandra (Daughter of Resident) published on 12 April 2016

Submitted via Postal Card • Report

Overall Experience

My father requires frequent check-ins from the nursing staff, which they absolutely surpassed expectations with. Staff were considerate, sensitive and had time to spend talking with us as well as maintaining his care level. Very kind people. Clear communication, attentive. Large facility, with great

history and very modern, clean and light. I didn't see everywhere but what I did see I was very happy with.

Reply from Dara Ni Ghadhra, General Manager at PJ Care Eagle Wood Neurological Care Centre

It is great to hear of Cassandra’s positive experience of our care for her father. It is heartening that she sees what we see in our staff - a wonderful team who take pride in their work and are dedicated to their residents.

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Care Home Owned by PJ Care Ltd in Cambridgeshire

PJ Care Ltd Locations in Cambridgeshire (1)

PJ Care Ltd Reviews in Cambridgeshire (19)

PJ Care Eagle Wood Neurological Care Centre

PJ Care Eagle Wood Neurological Care Centre

PJ Care Eagle Wood Neurological Care Centre

PJ Care Eagle Wood Neurological Care Centre

PJ Care Eagle Wood Neurological Care Centre

PJ Care Eagle Wood Neurological Care Centre

PJ Care Eagle Wood Neurological Care Centre

PJ Care Eagle Wood Neurological Care Centre

PJ Care Eagle Wood Neurological Care Centre

PJ Care Eagle Wood Neurological Care Centre

PJ Care Eagle Wood Neurological Care Centre

PJ Care Eagle Wood Neurological Care Centre

PJ Care Eagle Wood Neurological Care Centre

PJ Care Eagle Wood Neurological Care Centre

PJ Care Eagle Wood Neurological Care Centre

PJ Care Eagle Wood Neurological Care Centre

PJ Care Eagle Wood Neurological Care Centre

PJ Care Eagle Wood Neurological Care Centre

PJ Care Eagle Wood Neurological Care Centre

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