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Care Homes Owned by A M S Care Ltd

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by A M S Care Ltd
A M S Care Ltd operate two care homes, Bassett House in Swindon and Gifford House in Basildon, both welcoming older people with daily care needs and experienced in helping individuals with dementia, as well as a range of specialist nursing requirements.

A M S Care Ltd Locations (2)

 

2 Care Homes owned by A M S Care Ltd

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Gifford House Care Home

London Road, Bowers Gifford, Basildon SS13 2EY 

9.6 87 reviews
"The staff were friendly kind and efficient. He finally received top class care. He waa cared for around the clock wvery 2 hours ,24 hours.…"   Read all 87 reviews
Location Type Care Home

Gifford house is a luxury care home providing accommodation for frail older people along with specialist nursing, palliative and dementia care. The home is able to care for one hundred and two clients in comfortable surroundings. Gifford House is… Read more about Gifford House Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 102 Rooms
Bassett House Care Home

Cloatley Crescent, Off Station Road, Wootton Bassett, Swindon SN4 7FJ 

9.5 39 reviews
"My mother received excellent care at Bassett House Care Home, we couldn't have asked for more. The carers were friendly and took care of…"   Read all 39 reviews
Location Type Care Home

Bassett House is a new luxury Care Home providing accommodation for frail older people together with a specialist unit to care for older people with dementia type illnesses. The home is able to care for sixty three clients in comfortable surroundings.… Read more about Bassett House Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 63 Rooms

A M S Care Ltd Reviews (126)

9.5
A M S Care Ltd has a Group Review Score of 9.5 (9.534) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to A M S Care Ltd must have a Review Score.

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Review of

Gifford House Care Home

from Denise N (Daughter of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were friendly kind and efficient. He finally received top class care. He waa cared for around the clock wvery 2 hours ,24 hours. The family were so grateful.that our dad,hisband had the caee he got.

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Review of

Gifford House Care Home

from S M (Friend of Resident) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For about three years I visited at least twice a week, two ladies I had responsibility for (acting on behalf of their next of kin). Both ladies were well cared for and both were loved dearly by the staff. The staff made sure all their physical needs were met with dignity. They were also invested to
know these two ladies offering them friendship and warmth at the end of these ladies' lives. The staff were extremely supportive and caring. The whole team work well together.

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Review of

Bassett House Care Home

from Ann G (Daughter of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received excellent care at Bassett House Care Home, we couldn't have asked for more. The carers were friendly and took care of Mum's needs very well.
Her room was kept in a clean and comfortable manner and nothing was too much trouble.

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Review of

Gifford House Care Home

from Tracey T (Daughter of Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum arrived at Gifford House on the 1st of May having been diagnosed with bone cancer along with Alzheimer's in hospital. She was given just 12 weeks to live. With the care and devotion of the staff at Gifford House my mum was there for 36 weeks and truly surprised us all. From the minute I arrived
with my mum from hospital to the minute I left after clearing her room the staff were wonderful. My mum had visitors from 11:30 am until her bedtime every single day of her stay. My dad visited every day and I was there 5 or 6 days a week. My aunts and family visited every day too. Whenever we arrived we were greeted with smiles and the staff weren't only kind to my mum but they were kind to all of us too. Mum didn't know she had cancer but they built her up over time and made her stronger and for some months she was very stable. The kindness, care and devotion shown to my mum by all the staff at Gifford House will never be forgotten and we are truly grateful to everyone who cared for my wonderful mum.

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Review of

Gifford House Care Home

from Angela P (Daughter of Resident) published on 11 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was delighted with the professional and welcoming attitude of the staff. They answered all questions promptly and seemed to be enjoying their work despite the obviously difficult environment. The home was very clean and looked well cared for, even the cleaning staff had a smile and 'hello' for residents.
My overall impression was of a well-run facility.

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Review of

Gifford House Care Home

from Claire S (Granddaughter of Resident) published on 1 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Very poor care, have repeatedly asked for my nan to have soft food, and help with eating, but this never happens. She had spilt her cornflakes from breakfast over herself, when I arrived to visit at 13.30, her bed was soaked with milk and she was covered in cornflakes. I've asked them to help her take
her medications, they get left on her table and we find them in her bed. Bedding is dirty, food in her bed and is left. Her legs are covered in bruises, she has a wound on her bottom caused by being pulled up the bed on a sheet, none of this was reported to NOK. Putting incontinence pads on her when she's not incontinent, all she needs is help to the toilet, pure laziness. Shocking care.

Reply from Susan Doyle, Home Director at Gifford House Care Home

Your Nan has been with us since January, and recent concerns were raised. We responded promptly, asking for a review of her care plan. We aim to support residents' independence. Her dietary needs have been addressed, and speech and language referrals made to assess safe food consistency. For now, her NOK agreed on soft food. She prefers to feed herself, which may result in spills. On two occasions, a nurse offered medication during meals, but her NOK suggested giving it after. We've asked for meetings with you and the NOK, and referrals are in place. Public platforms don't fully reflect her needs or the steps we've taken. Family expectations can differ from the resident's needs, especially with multiple NOKs. We have provided two responses since, and a meeting is still pending. Issues like skin condition and continence are discussed with her NOK, but information can be misunderstood. We want to meet to clarify actions taken and agreements with her NOK.


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Review of

Gifford House Care Home

from K T (Daughter of Resident) published on 11 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's care at Gifford House was excellent. Throughout her time there she made lovely relationships and settled well. She was cared for extremely well by all of the staff. The family also felt so well supported during the last few weeks of mum's life. Thank you for looking after her and us and for the
kindness shown at such a difficult time.

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Review of

Gifford House Care Home

from G M (Daughter of Resident) published on 22 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was at Gifford House on Linford Ward for 14 months. She was so well cared for by all the wonderful people who work there. We will always be grateful to them.

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Review of

Bassett House Care Home

from Christine D (Friend of Resident) published on 6 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no complaints, it's a really lovely place. The staff are very polite, the home is spotless. The nurses, carers and everyone that works in the home is really wonderful. I have been in the home at least once or twice a week, I've never met such lovely people at "Bassett House Care Home". They are
all excellent people, no problems whatsoever.
Lovely to meet them when I go over to see a patient. Excellent.

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Review of

Bassett House Care Home

from Julia C (Niece of Resident) published on 29 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle lived in Bassett House Care Home from September 2022 to March 2024. The care, kindness and respectfulness of the staff were exemplary. Everyone was so friendly to him and to the whole family. There were lots of different activities, and the staff tailored them to my uncle’s needs. For example,
he loved music, so every day, after breakfast, they would play old songs for him in the dining room. Staff would always have a chat with him and encourage him to join in with the events going on. They also helped myself and my family understand how to deal with dementia and some of the issues that he had. The home was always clean, warm and welcoming, and we were kept informed of changes and plans for the future.
I would thoroughly recommend this care home.

Reply from Jackie Moss, Manager at Bassett House Care Home

Thank you for such a kind review. It was our pleasure to support your uncle and we thank you for entrusting us with his care. He was a lovely man and is missed by the team as are all of you. Thank you for taking the time to make these comments.


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Review of

Gifford House Care Home

from Jillian C (Daughter of Resident) published on 12 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We the daughters of a resident. Are very happy with Gifford House. There is plenty of parking. It is a lovely building and when you walk into the entrance and through the corridors it is very clean and smells fresh. The nursing and caring is second to none. All the staff are polite and friendly, nothing
is too much for them. The food looks and smells lovely. The rooms are big, airy and bright. Our mum has been a lot better and seems happier since being at Gifford House. We wish we had moved Mum to Gifford House sooner. We would recommend Gifford House to anyone looking for a care or nursing care home.

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Review of

Bassett House Care Home

from Leanda B (Daughter of Resident) published on 10 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The service provided is good, any questions raised are answered promptly and with care. The staff are friendly and welcoming.
On the minus side, more interaction with residents and more activities would be welcomed.
The home is undergoing a refit and I think this will greatly benefit residents.

Reply from Jackie Moss, Manager at Bassett House Care Home

Thank you for taking the time to review Bassett House. I am glad to hear that you find the service responsive and I appreciate your kind comments about the staff. I would be interested to hear of any concerns you may have so that we can address these and improve. Please feel free to come and see me when you have time.


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Review of

Gifford House Care Home

from Kerry C (Daughter of Resident) published on 14 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was moved into Gifford house in September 2023 and I had heard such horror stories bout care homes. But this is the best place ever for my dad, he has flourished and put on weight always clean-shaven and washed clothes. I would never move him, he is there now for the duration. The staff are so
helpful and kind and you can turn up any time of day and all the residents are happy and clean and if I have to go into care in the future this would be my home of choice.

Reply from Susan Doyle, Home Director at Gifford House Care Home

Thank you for taking the time for your lovely review. We will share your comments with the staff. We are honoured that you have entrusted us with the care of your Dad and it is our privilege to have him at Gifford House.


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Review of

Gifford House Care Home

from Linda A (Wife of Resident) published on 2 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, my husband had great care, he was always shaved, hair cut, clean and he was happy there, spoke about the different staff members with fondness. Sorry he had to move.

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Review of

Gifford House Care Home

from Maria Y (Resident) published on 29 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To everyone at Gifford House.
I would like to wish all the staff a very Merry Christmas and to take this opportunity to say a big thank you for all the excellent care and support I have been given. Especially many of the staff members, there are so many I could name, but the list is just too long.
I
had such a fear of coming to a care home, but that fear has very much been alleviated by all the staff. So again, thank you all.
Merry Christmas and a very Happy New year!

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Review of

Gifford House Care Home

from Joanne J (Daughter of Resident) published on 25 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Gifford House have given the best care. I cannot thank all the staff enough for looking after my dad. I would also like to thank the staff for all the support they have given my mum and family. I would highly recommend anyone who has to make a difficult decision as Gifford House is like a home from
home.

Reply from Susan Doyle, Home Director at Gifford House Care Home

Thank you for taking the time to leave a review, it really is appreciated and helps others when making such an important decision for their loved ones.
It has been an absolute privilege and pleasure to care for your dear father, Mum was here every day and also became part of the family here. You are always welcome and we hope Mum can visit and have a coffee with us.
We will share your lovely comments with all the staff.
Take care of yourselves, we hope to see you all again.


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Review of

Gifford House Care Home

from Linda E (Daughter of Resident) published on 24 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was taken into Gifford House in September 2023. He was extremely frail and very much in need of nursing support. Gifford House provided exceptional care with a very friendly approach. They took time to get to know Dad as a person and to understand his needs.
The environment is clean and the decor
is in lovely condition. I would certainly recommend this nursing home and I am more than grateful to all nurses and carers. Only drawback is it's very costly.

Reply from Susan Doyle, Home Director at Gifford House Care Home

Thank you so much for your kind words and for taking the time to write a review.
It has been an absolute pleasure to have cared for your Dad.
I will pass on your kind words and thanks to all the staff and please know you are always welcome to pop in for a coffee.
Take care of yourselves.


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Review of

Gifford House Care Home

from Linda J (Daughter of Resident) published on 22 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Gifford House were lovely to my dad in his last days.
They were helpful to all our family and helped Dad keep his dignity to the last.
They could not have done more for my dad or us.

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Review of

Gifford House Care Home

from Judy W (Daughter of Resident) published on 11 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On behalf of our whole family please accept our heartfelt thanks for the care and dignity all the staff at Gifford House showed to our dear dad during the final two weeks of his life. He meant the world to us all and to see how well he was cared for made his passing a little easier to bear. We know
the staff there made his time there relaxing and comfortable, they made sure that he always had his beloved walking stick on his bed as a comfort. The whole family were made welcome even though we sometimes took over the room.

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Review of

Bassett House Care Home

from E J (Daughter of Resident) published on 25 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was accepted at very short notice. On arrival, she was welcomed by the manager and senior nurse. From the onset, we were listened to and supported in every way.
Her stay was relatively short but she was treated with care and dignity in her last days. I cannot fault the care she was given. Thank
you.

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Awards / Recognitions (0)

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Frequently Asked Questions about A M S Care Ltd

How many Care Homes does A M S Care Ltd own?

A M S Care Ltd own 2 Care Homes.

Which A M S Care Ltd Care Homes have the highest review score?

Gifford House Care Home & Bassett House Care Home have the highest review score.
A M S Care Ltd in Essex A M S Care Ltd in Wiltshire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact A M S Care Ltd to verify any information. View our terms and conditions. A M S Care Ltd has a Platinum Service – more info.