Which Outlook Care Care Homes have the highest review score?

St George's Nursing Home Witham , Foxburrow Grange Care Home & Outlook Care - Neave Crescent have the highest review score.

Outlook Care | 41 Care Homes

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Review of
St George's Nursing Home Witham
from Amanda T (Daughter of Resident) published on 19 March 2025

Submitted via Website • Report

Overall Experience

My mother came a few years ago under the previous owners- first impressions were that the home was shabby but it had a lovely feel, glad I went with my instincts.
We now have new owners, things have gone upwards since. The improvements and refurbishment are fantastic - it has the same lovely feel

but is now also smart and impressive.
My mother has all her faculties, and the staff have become her every day family - she isn't one to mix, but she enjoys conversing with the staff, and the younger ones open her eyes to how different the world is today than when she was their age! It's a good exchange as she can tell them about life when she was younger.
My father was in another home and he died recently, it was hard for Mum but the staff have been brilliant. It helped me knowing I wasn't leaving her in a house trying cope alone, she has lots of care and support around her 24/7.
The manager is an excellent manager, I can talk to her about anything and she deals with things promptly.

Reply from Sally Morgan, Home Manager at St George's Nursing Home Witham

Thank you for your very kind and supportive words. You have given the staff the gratification which drives their compassion and care and I will proudly share with them all.

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Review of
St George's Nursing Home Witham
from Stephanie B (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

My family and I can't thank all the staff enough for their kindness and care of our mum, nan and great grandmother, who sadly passed away on 18th January 2025.
From the day mum became a resident to her final hours she was given the best care possible and for that, all her family will be forever grateful.
She

could be a handful at time's but nothing was too much and they showed her such kindness.
And a special thank you to the manager for all your help and guidance, when we were stuck.
If your thinking about placing a family member here, they will be in good hands, so don't worry.

Reply from Sally Morgan, Home Manager at St George's Nursing Home Witham

Thank you so much for your kind words and for being such a supportive family towards the staff. I am so glad that you came to us and stayed for the journey. We all felt a part of mum's life and it was an honour to be with you all at the end. I will share your thoughts with the staff.

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Review of
Foxburrow Grange Care Home
from Richard G (Son of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience

My dad is currently receiving end-of-life care following his admission with Alzheimer's roughly five months ago. The care and nursing he has received have been second to none, not to mention the care we have all received as a family whilst staying with dad in his final days and hours. The management

and staff have gotten everything right with their approach and attention to detail. Thank you all so, so much.

Reply from Michael Parris, Acting Director of Nursing and Older Peoples Services at Foxburrow Grange Care Home

Thank you so much for taking the time to leave us such a lovely review which I will share with the team.

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Review of
St George's Nursing Home Witham
from M M (Son of Resident) published on 25 November 2024

Submitted via Website • Report

Overall Experience

The team at St Georges was excellent in looking after my Dad, who was receiving end-of-life care. Everyone was caring, compassionate, and understanding, and the facilities at the home are modern, well-looked-after, and clean.
The food and service from what I saw on my visits looked good, and the staff

worked really hard to attend to resident's needs, despite often challenging situations.
They could not have been kinder and more caring, dealing with a very difficult situation sensitively and providing me with honest communication throughout.
To all the wonderful staff at St Georges - thank you.

Reply from Sally Morgan, Home Manager at St George's Nursing Home Witham

Thank you for your very gratifying words to all our staff. I will share with them in full as they are very proud and passionate about the role they play in caring for people at the end of their lives and supporting families. Thank you.

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Review of
Foxburrow Grange Care Home
from S P (Daughter of Resident) published on 18 November 2024

Submitted via Postal Card • Report

Overall Experience

I viewed Foxburrow Grange for urgent respite care at 11am one Friday morning and my parent was admitted around 6pm in the evening. The service and care from the staff towards myself and parent has been phenomenal.

Reply from Naomi Bender, Deputy Home Manager at Foxburrow Grange Care Home

Thank you for your feedback, we always strive to be responsive and supportive

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Review of
Foxburrow Grange Care Home
from Sonia G (Wife of Resident) published on 23 September 2024

Submitted via Website • Report

Overall Experience

I cannot speak highly enough of Foxburrow Grange. The staff here are incredibly friendly and accommodating, always going above and beyond to ensure that the residents feel comfortable and well-cared for. Every time I visit, I'm greeted with warmth and genuine kindness from everyone. The atmosphere is

always positive and uplifting, creating a lovely and welcoming environment for the residents. It's clear that the well-being and happiness of the residents are a top priority here. In addition to the excellent care, the food is good! They offer a great variety of nutritious and tasty meals, which my husband always enjoys.
I have peace of mind knowing my husband is in such good hands at Foxburrow Grange. I highly recommend it to anyone seeking a caring and supportive environment for their loved ones.

Reply from Naomi Bender, Deputy Home Manager at Foxburrow Grange Care Home

Thank you for your kind words Sonia, I will ensure that this is passed onto our care, kitchen and domestic teams.

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Review of
St George's Nursing Home Witham
from Sue S (Daughter of Resident) published on 29 August 2024

Submitted via Website • Report

Overall Experience

My mother was transferred to St George's for end-of-life care. This is obviously a very difficult time for any family. My mother was treated with the greatest of care and respect by all staff and even in the last few days when she was unconscious, the staff continued to talk to her and explain what

they were going to do. My father was permitted to stay with her in her room and for the last few days, he never left her side, ensuring that he was with her at the end. The staff also looked after my father well and ensured that he was fed, cared for and he was treated with respect.
The home has recently been renovated and is a very pleasant place to be. The food was excellent. Sadly my mother refused food and drink, but this did not stop staff from constantly trying with her but never forcing her against her will.
We will always be thankful to all the staff for the care and dignity given to my mother at the end and for the time that we were able to spend with her in a peaceful setting.

Reply from Sally Morgan, Home Manager at St George's Nursing Home Witham

We are so grateful for your heart warming comments made about our home and care. They mean a great deal to us and I will share them with our team. Best wishes to you and your family.

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Review of
Foxburrow Grange Care Home
from Gina T (Daughter of Resident) published on 27 August 2024

Submitted via Website • Report

Overall Experience

We are very pleased with our Mum's care at Foxburrow Grange. The Home is very light and airy as purpose-built. The management are happy to listen to any concerns we may have. We are particularly pleased by the morning activity programme during week days.

Reply from Naomi Bender, Deputy Home Manager at Foxburrow Grange Care Home

Thank you for your feedback, I will pass your feedback onto our teams.

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Review of
Foxburrow Grange Care Home
from M W (Daughter of Resident) published on 12 July 2024

Submitted via Website • Report

Overall Experience

My mother has been with Foxburrow for over 12 months - the 3rd she has been in. Today I messaged them. I see so many articles on social media from families that are struggling with care homes that don't care, evict loved ones for occasional challenging behaviour, send people to hospitals and then aren't

allowed back and are constantly arguing with Managers and Carers.

I count myself very lucky that I have had so much support from Foxburrow - laundry when she was hiding and stealing clothes, maintenance when she was flushing everything down the toilet, all when she was constantly escaping, all with her challenging behaviour. The nurses with medication and the night shift with mum's antics. The support I have had is outstanding and every time I see another story from it reminds me how lucky I am. It's hard to convey to everyone how much they are all appreciated so please pass on my thanks. Don't go on CQC reports alone - Please go and view the home and meet the teams.

Reply from Abhilash Gopi, Home Manager at Foxburrow Grange Care Home

Thank you for your valuable feedback and support, we will continue to provide the best for our service users. We will pass this feedback on to the staff who look after your mum and I am sure they will be very pleased.

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Review of
St George's Nursing Home Witham
from R B (Daughter of Resident) published on 2 July 2024

Submitted via Website • Report

Overall Experience

My father is in St George's for end-of-life care. All the staff are so very kind and professional. It's an enormous comfort knowing this. They cater for his every need.
The home is kept very clean and has a home-from-home feel about it.

Reply from Sally Morgan, Home Manager at St George's Nursing Home Witham

Thank you so much for your much-appreciated comments. I will ensure that these are shared with the team.

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Review of
St George's Nursing Home Witham
from Joan H (Daughter of Resident) published on 25 April 2024

Submitted via Postal Card • Report

Overall Experience

My mum stayed in St George's for just under two weeks for end-of-life care. Mum was very happy with her room and facilities. The staff were very kind, caring and compassionate. They treated her with respect and gave her dignity. We, as a family, can not fault this care home and they were always great

with Mum and also us as a family. It was very clean and, although Mum wasn't able to eat the food, it always looked lovely.

Reply from Sally Morgan, Home Manager at St George's Nursing Home Witham

A very big thank you from all the staff at St George's for your kind review. I have shared with them your thoughts and they are very grateful for the recognised appreciation of their care. Thank you.

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Review of
Foxburrow Grange Care Home
from Maureen C (Wife of Resident) published on 30 January 2024

Submitted via Postal Card • Report

Overall Experience

When my husband is down he's not to good, it brings me down too and the carers take time to comfort me.

Reply from Lola Richards, Home Manager at Foxburrow Grange Care Home

Thank you for your kind words. We are pleased that our carers support you when you are having a difficult time. We are always here to listen.

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Review of
St George's Nursing Home Witham
from B K (Sister of Resident) published on 19 September 2023

Submitted via Postal Card • Report

Overall Experience

My brother has been a resident at St George's Nursing Home for over three years and we have been extremely impressed with the caring and loving attitude of all the staff, they are friendly and professional at all times. My brother is always clean, comfortable and well cared for. I have every confidence

that I am contacted as soon as possible if there is any change in his condition.

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Review of
St George's Nursing Home Witham
from Angela D (Wife of Resident) published on 6 September 2023

Submitted via Postal Card • Report

Overall Experience

From the moment I walked into St George's, the staff were wonderful, not only looking after my husband, but taking care of me too! St George's is the most loving, caring place I have ever been in. Because of all the love and care to my husband, and to me and our family, it made saying 'goodbye' much

easier. So, thank you St George's for being so wonderful and caring to my husband. Thank you to you all for your calm, gentle way to make my husband be at peace.

Reply from Sally Morgan, Home Manager at St George's Nursing Home Witham

Your comments are very special to us all at St George's and so thank you again, Registered Manager.

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Review of
Foxburrow Grange Care Home
from G D (Wife of Resident) published on 21 July 2023

Submitted via Postal Card • Report

Overall Experience

My husband has been well looked after since arriving. He is settled and enjoys joining in activities especially when music is involved. Visitors are always welcomed.

Reply from Lola Richards, Home Manager at Foxburrow Grange Care Home

Thank you so much for your kind words. We are so pleased that your husband has settled in quickly and is enjoying the activities, he certainly likes to dance.

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Review of
Foxburrow Grange Care Home
from M W (Wife of Resident) published on 16 February 2023

Submitted via Postal Card • Report

Overall Experience

For the time that we have been here, I cannot fault Foxburrow Grange Care Home. It is wonderful. The care and attention the staff give each client is outstanding, from entering the building to leaving the premises the same courtesy is given to each visitor.

Reply from Lola Richards, Home Manager at Foxburrow Grange Care Home

Many thanks for your very kind words. We are pleased that you are happy with the care and attention the team here provide.

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Review of
Foxburrow Grange Care Home
from Jeanne L (Wife of Resident) published on 18 October 2022

Submitted via Website • Report

Overall Experience

My husband had his 91st birthday and we took him to a friend's house (very near) to have lunch. We all had a very happy time but when we arrived back it was even better! His room had been decorated with balloons and photos of him enjoying some of the activities which are always on offer. Everyone was

wishing him a happy birthday when a young man came in with the most beautiful cake which the chef had made for him. That was really the icing on the cake! I can't praise all the staff enough for going well over what should be their job to ensure that the residents feel cared for and happy.

Reply from Lola Richards, Home Manager at Foxburrow Grange Care Home

Many thanks for your lovely comments. As a team, we try to make every day a great day for your loved ones and you. We will pass your comments to our chef.

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Review of
St George's Nursing Home Witham
from C S (Daughter of Resident) published on 18 August 2022

Submitted via Website • Report

Overall Experience

It was an extremely difficult decision to place our mother in a nursing home, but we knew it was the right thing to do. From our very first contact, we found the staff at St George's to be caring and very professional. Nothing was too much trouble. I have had the experience with multiple care homes,

and I feel the care at St George's outshines them all. Our mother was only in a few days, but they treated her with respect and compassion. The aftercare was amazing too; the staff took the time to talk to us and check in on us. I can't rate them highly enough.

Reply from Claire Pniok, Operations Director at St George's Nursing Home Witham

Thank you for taking the time to leave us this lovely review; it was our pleasure to care for your mum. Your comments are much appreciated and will be shared with the whole team.

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Review of
St George's Nursing Home Witham
from Annette W (Wife of Resident) published on 23 May 2022

Submitted via Website • Report

Overall Experience

It was very sad for the family to be told that my husband, their Dad, was terminally ill with cancer. He needed palliative care, and we were advised that this should be done in a nursing home.
From day one, he settled straight into being cared for. We were allowed to visit anytime, any day, which

was marvellous seeing as we were within walking distance from the home.
All the staff were exceptionally kind and very passionate about their roles. The level of care was outstanding, and even when he started to deteriorate health-wise, their care didn't waver. He was still treated so very kindly, which was a great comfort to us.
We knew he was safe there too, which again was a great comfort to us. Everything that was done for him was done with a level of kindness that I had never seen before. Gentle is another word I would use to describe that kindness.
We couldn't have asked for more for him in those last couple of weeks of his life. Everything was perfect.

Reply from Claire Pniok, Operations Director at St George's Nursing Home Witham

Thank you so much for taking the time to leave us this lovely review, your comments are very much appreciated by us all.

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Review of
St George's Nursing Home Witham
from Lynn M (Partner of Resident) published on 20 May 2022

Submitted via Website • Report

Overall Experience

My partner has been in St Georges for 6-years. I've always found the staff excellent, compassionate and kind. The management team are excellent. They always show respect and provide high standards of care. My sincere thanks to you all.

Reply from Claire Pniok, Operations Director at St George's Nursing Home Witham

Thank you Lynn for taking the time to write such a lovely review, your comments are very much appreciated and will be shared with the whole team.

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Care Homes Owned by Outlook Care

Outlook Care Locations (41)

Outlook Care Reviews (97)

Reviews Posted for members of Outlook Care

St George's Nursing Home Witham

St George's Nursing Home Witham

Foxburrow Grange Care Home

St George's Nursing Home Witham

Foxburrow Grange Care Home

Foxburrow Grange Care Home

St George's Nursing Home Witham

Foxburrow Grange Care Home

Foxburrow Grange Care Home

St George's Nursing Home Witham

St George's Nursing Home Witham

Foxburrow Grange Care Home

St George's Nursing Home Witham

St George's Nursing Home Witham

Foxburrow Grange Care Home

Foxburrow Grange Care Home

Foxburrow Grange Care Home

St George's Nursing Home Witham

St George's Nursing Home Witham

St George's Nursing Home Witham

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