Caring Homes Group in East Sussex | 1 Care Home

Review of
Parris Lawn
from C M (Daughter of Resident) published on 4 April 2025

Submitted via Website • Report

Overall Experience

I've been extremely impressed with all the staff since my dad moved into Parris Lawn - great communication and pro-active support from management and really kind, friendly and thorough care (particularly medical) with regular calls to update me on how he is doing. I feel fully confident that my dad

is in safe hands at a very difficult time. They have made the process about as easy as it could have possibly been.

Reply from Costin Matei, Home Manager at Parris Lawn

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your dad's care at Parris Lawn, and it is lovely to hear you feel confident in our care and that we've felt supported by the team. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of
Parris Lawn
from Vanessa H (Daughter of Resident) published on 4 April 2025

Submitted via Website • Report

Overall Experience

Both my parents have been residents at Parris Lawn since February.
Parris Lawn were very accommodating in ensuring that they could continue to be together as they were at home.
The rooms are spacious, warm, comfortable and very well furnished.
Within a week they looked so much better due to the

amount of care that they had received such as GP, Chiropody, haircuts and general help with washing, dressing and laundry.
The staff update me regularly and the standards of safety and security within the home are very high.
Everyone is friendly and always happy to help.
Knowing that they are being well cared for is very reassuring. Moving into a 'home' is a major life transition but moving to Parris Lawn has been an easy move overall. I feel much less stressed and worried about Mum and Dad and although it has been a big change for them it has taken away a lot of their anxiety about the future.

Reply from Costin Matei, Home Manager at Parris Lawn

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your parent's care at Parris Lawn, and it's great that while the transition is of course a major one as we know, the team have fully supported you in the process. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of
Parris Lawn
from K B (Daughter of Resident) published on 4 April 2025

Submitted via Website • Report

Overall Experience

Parris Lawn made my mother very welcome, at short notice and supported her and the family well through the settling in period. It was so nice that they took time to get to know her, her interests and past experiences. Mum really appreciates the dedicated and thorough nursing care she is receiving.

After just a few weeks, she is already stronger and much more comfortable. Sincere thanks to all the team.

Reply from Costin Matei, Home Manager at Parris Lawn

We would like to thank you for taking the time to leave us a review and for the positive comments about the home and team at Parris Lawn Care Home. It's great to hear your mum is settling in well and that she feels stronger and comfortable with us. All comments will be passed on to the team.

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Review of
Parris Lawn
from A C (Son of Resident) published on 1 April 2025

Submitted via Website • Report

Overall Experience

Mum was a resident in Parris Lawn for 13 months. The care that she received was always excellent and it was delivered with compassion and love. The team were always friendly and approachable and made visitors feel welcome.
My only criticism is of the company, not the home. Caring Homes have a policy

of not sending a member of staff with a resident should they need emergency treatment. This, I learned, is a policy favoured by many of the big care companies. I don't understand how they can justify sending a resident with dimentia into A&E alone. In my opinion, not very caring.
Mum passed away in the home and the staff were incredibly kind and attentive towards both me and her at the end. They allowed her to pass peacefully and with dignity. Thank you to all of you.

Reply from Costin Matei, Home Manager at Parris Lawn

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Parris Lawn Care Home. We are so sorry for your loss, and I am pleased to hear your appreciation for the care offered. Thank you for the feedback, this will be passed on to senior management.

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Review of
Parris Lawn
from Lynne B (Wife of Resident) published on 24 February 2025

Submitted via Website • Report

Overall Experience

My husband has been a resident in Parris Lawn since March 2023, so coming up for 2 years! In all the time I can only thank and praise the staff for their continuing care for him, even managing to get a smile out him! A rare thing nowadays with his complex condition, but so so lovely when it happens!

For me it's taken so much of the worry and stress away knowing he's receiving the very best care at all times.

Reply from Costin Matei, Home Manager at Parris Lawn

Thank you for taking the time to leave us a review. We're so sorry for the recent loss of your husband, and we hope our team were able to support you in a positive way. Your feedback will be passed on to the team.

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Review of
Parris Lawn
from Dee P (Daughter of Resident) published on 20 February 2025

Submitted via Website • Report

Overall Experience

Mum has been in Parris Lawn for over year now and gets on very well with the carers, they all love her. The team are all very friendly and make me feel very welcome every week.
I wish mum would join in some activities but she is shy when mixing with people. She enjoys having her hair done each week

in the hair salon. Mum enjoys her food most of the time and the chef is very accommodating to mum's needs with regards to food. Always smiling faces when I walk into reception.

Reply from Costin Matei, Home Manager at Parris Lawn

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mum's care at Parris Lawn, and that the team make you feel welcome when you visit. We're glad your mum enjoys the hair salon service and is enjoying the food that we have on offer. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of
Parris Lawn
from Heather B (Daughter of Resident) published on 4 February 2025

Submitted via Website • Report

Overall Experience

Dad has been made to feel very welcome by the friendly caring staff at Parris Lawn. Communication is very good and there are always nurses/carers and staff available to talk about his needs and any medical issues. The home worked together with us to ensure that there was a smooth stress free transition

from hospital to the home.

Reply from Costin Matei, Home Manager at Parris Lawn

Thank you for taking the time to leave us a review. We are delighted to hear your positive comments about your Dad's move to Parris Lawn, and we're pleased that you've found the team so approachable. Your feedback will be shared with the team.

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Review of
Parris Lawn
from A H (Son of Resident) published on 4 February 2025

Submitted via Website • Report

Overall Experience

The team have been very understanding about timings in terms of admission dates. Now my mother is there she is receiving great care. It's lovely to go and see her. This is also commented on by her other visitors.

Reply from Costin Matei, Home Manager at Parris Lawn

We would like to thank you for your words of kindness which are very much appreciated, and we're glad your mother is enjoying staying with us at Parris Lawn. All comments will be passed on to the team.

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Review of
Parris Lawn
from Glen W (Son of Resident) published on 4 February 2025

Submitted via Website • Report

Overall Experience

I visit my father 3/4 times a week for the last 3 months, purpose built home so lends itself well for access and facilities.
Rooms are all a generous size and all ensuite, care seems good and always a nurse on duty on each floor.
Any queries or issues dealt with promptly and impressed with the level

of care my father receives. I have eaten there myself 3 times and a good selection of quality food provided.
A real nice gesture was the offer for my wife and 3 children to have Christmas lunch on a private lounge on Christmas day free of charge, this made it so much easier for all and again a nice meal delivered.

Reply from Costin Matei, Home Manager at Parris Lawn

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your father's care at Parris Lawn and it is lovely to hear that the food and service we have on offer is to your expectations. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of
Parris Lawn
from Tamsyn D (Daughter of Resident) published on 27 December 2024

Submitted via Website • Report

Overall Experience

We moved our Mum to Parris Lawns last week from a nearby care home. This is like a different world compared to our other experiences. The place is beautiful, and the staff are committed, skilled, passionate and all-out wonderful. My Mum, who has advanced Dementia, has started smiling again which is

just so amazing. She has settled in incredibly well and the whole family is made to feel welcome. On Mum's second day of being moved at very short notice, the chef managed to bake a beautiful cake which was presented by the whole care team and residents. Mum smiled again and felt like a valued person with a life worth living once again. We are very grateful to all at Parris Lawn for their ongoing care, they are like angels.

Reply from Costin Matei, Parris Lawn Home Manager at Parris Lawn

We would like to thank you for taking the time to leave us a review and for your kind words and recognition of the team at Parris Lawn Care Home. Your feedback will be shared with the team who will be delighted with your 5* review.

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Review of
Parris Lawn
from S N (Son of Resident) published on 27 December 2024

Submitted via Website • Report

Overall Experience

My mother has recently moved to Parris Lawn from another local facility, who seriously let us down.
A smile from my mum has come to be a very rare thing, unfortunately, and I had just put it down to her condition. However, since being placed at Parris Lawn, she hasn't stopped smiling.
It's quite obvious

that this is a response to the happy vibes and patient professionalism at Parris Lawn.
Words can't describe how relieved I am to see my mum smile at this late stage in her condition and I will be forever grateful to the staff here for giving me that priceless feeling.

Reply from Costin Matei, Parris Lawn Home Manager at Parris Lawn

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Parris Lawn Care Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team who will be delighted with your 5* review.

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Review of
Parris Lawn
from Lynne R (Daughter of Resident) published on 3 December 2024

Submitted via Website • Report

Overall Experience

My mum came to Paris Lawn in October 2024 following her discharge from hospital. We knew that she was in the very final stages of her life when she arrived at Paris Lawn and she was there for two weeks before she died.
All the staff made my mum feel very safe and well cared for. They were reassuring,

calm, caring and friendly. Very professional and we felt like she was in good hands. It was such a relief to feel confident that she had the 24-hour care that we were unable to offer. They offered her the food that she was able to eat, which was very limited, but kept us supplied with drinks. Staff kept us informed when her condition deteriorated and stayed with her throughout the night, ensuring that she was comfortable and pain-free.
A huge thanks to the staff at Parris Lawns for taking such excellent care of my mum in the final days of her life.

Reply from Costin Matei, Home Manager at Parris Lawn

Thank you for your kind words and recognition of the team at Parris Lawn. We are sorry for your loss, and we are pleased that your mum received the care that she deserved while she was staying with us. Your comments will be passed on to the team.

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Review of
Parris Lawn
from Victoria S (Daughter of Resident) published on 18 November 2024

Submitted via Website • Report

Overall Experience

My Mom came to Parris Lawns for 2 weeks of respite care in October 2024, after becoming very unwell at home. My Mom loved Parris Lawns as soon as she arrived. All the staff were welcoming and friendly and she was getting 5* care. There are nurses on hand 24/7 which puts her mind at rest and they know

how to treat her pain (terminal cancer - secondary breast cancer), she felt very safe and more importantly, cared for. She wasn't eating well before but now, with beautiful meals served to her 3 times a day, she told me she's never eaten so well. The respite care was extended for another 2 weeks as she didn't feel safe to go back to her flat. We have now secured a permanent residence for her and she is part of a community of residents and staff who are wonderful. As her daughter, it has been such a weight off my mind to know that she has round-the-clock care by professionals and that she is much happier now being at Parris Lawns. Thank you Parris Lawns for the great job you do.

Reply from Costin Matei, Home Manager at Parris Lawn

Thank you for taking the time to leave us a review, Victoria. We are so pleased to read your positive comments about your mom's care and support at Parris Lawn, and that she enjoys being at our home while feeling looked after and safe. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of
Parris Lawn
from M J (Brother of Resident) published on 14 November 2024

Submitted via Website • Report

Overall Experience

My sister came to Parris Lawn after a gallbladder operation. The Home found out how to care for her specific needs and helped her on her road to recovery. The carers were excellent and it was very easy to deal with all the staff at Parris Lawn; whether on the nursing/caring side or the management side.

Reply from Costin Matei, Home Manager at Parris Lawn

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your sister's care at Parris Lawn and it is lovely to hear the team were able to help her on her road to recovery. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of
Parris Lawn
from Jacqueline C (Daughter of Resident) published on 14 November 2024

Submitted via Website • Report

Overall Experience

Mum arrived at Parris Lawn after discharge from Eastbourne Hospital and has been there for approximately 5 months. We chose Parris Lawn because it was a modern, purpose-built nursing home that was able to provide the care that Mum needed. I and other members of the family, when visiting have always

felt very welcome and there is a good atmosphere in the home, staff always being polite and friendly. The care received seems to be very good and have felt no need to question the standard the care that Mum receives, with Mum always looking comfortable and well cared for. Her room is always clean and warm. As a family, we are very happy.

Reply from Costin Matei, Home Manager at Parris Lawn

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mum's care at Parris Lawn and that your family have always felt welcomed when visiting the home, and that the atmosphere is good. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of
Parris Lawn
from R A (Son of Resident) published on 16 October 2024

Submitted via Website • Report

Overall Experience

My mother moved to Parris Lawn in the autumn of 2021. My brother and I chose Parris Lawn after visiting a wide range of other care homes and carefully comparing them and their suitability for Mum (and us). Parris Lawn was our clear choice, a choice which we have never regretted or questioned ever since.
Mum

has received excellent care and attention from all staff members. We always feel welcomed and 'at home' when we visit. Communication from the care home team is regular and clear. The building is always clean, organised, and accessible. Housekeeping is outstanding and catering is very considered and impressive.

Reply from Costin Matei, Home Manager at Parris Lawn

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mother's care at Parris Lawn and it is lovely to hear she has been receiving excellent care and attention. It's also great to hear that the communication between yourself and the team has been to your liking and that our housekeeping has been to the standard we set ourselves. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of
Parris Lawn
from Jo M (Wife of Resident) published on 17 September 2024

Submitted via Website • Report

Overall Experience

As always, the Parris Lawn Team are very welcoming and thorough with their admission process. It is very reassuring that my husband is in safe hands. Some of the forms are a bit misleading and could have a bit more clarity - especially if family/next of kin are signing on behalf of a resident.
My husband

always comes away in good form and seemingly has had a good experience. Thank you Team Parris Lawn!

Reply from Costin Matei, Home Manager at Parris Lawn

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your husband's care at Parris Lawn and that he enjoys staying at the home. We always welcome feedback and will review the documents that we use. Your comments will be passed on to the team who will be delighted with your 5* review.

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Review of
Parris Lawn
from Claire B (Daughter of Resident) published on 22 August 2024

Submitted via Website • Report

Overall Experience

My Mother has been a resident at Parris Lawn for just over a year and the care she has received has been excellent. As someone with Alzheimer's, she needs special care and understanding.
I value the regular phone calls from the nurses to update me on Mum's health and any issues. After the initial settling-in

period, Mum seems more content and comfortable now than she has been for several years.
Mum really enjoyed a recent entertainment from a Glyndebourne opera singer, along with most of the residents, family and friends. Well done Parris Lawn!

Reply from Costin Matei, Home Manager at Parris Lawn

Thank you for taking the time to leave us a review, Claire. We are so pleased to read your positive comments about your Mum's care at Parris Lawn and it is lovely to hear she is settling in at the home and is feeling comfortable with us. It's also great to know our residents are enjoying the entertainment we organise with the local talent of Lewes! Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of
Parris Lawn
from C V (Daughter of Resident) published on 20 August 2024

Submitted via Website • Report

Overall Experience

Wonderful care home, this is our first experience of anything like this and it was very worrying and stressful having to move my mum! The home is run in a professional caring way and the staff genuinely care for all the residents so well. Mum has settled well and is very happy there. Thank you for all

your hard work Parris Lawn.

Reply from Costin Matei, Home Manager at Parris Lawn

We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Parris Lawn Care Home. We're glad we were able to make the transition easier and that your mum has settled in well with us. All comments will be passed on to the team.

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Review of
Parris Lawn
from Adrian J (Son of Resident) published on 8 August 2024

Submitted via Website • Report

Overall Experience

My parents both moved to Parris Lawn in August 2023 and they immediately felt at home. My mother has Alzheimer's but my father had all his faculties; the staff cared for them both with the appropriate level of care for their individual needs. Dad very much enjoyed his relationship with all the staff

and they helped make his time at Parris Lawn so enjoyable. Since Dad's unexpected passing, the care and compassion towards Mum has continued and I was moved by the love and support shown to my brothers and me when Dad died; very much proof that the staff are not just carers by title, they genuinely care about their residents.
It was not an easy decision for Mum and Dad to make such a huge transition to moving into care but all the staff at Parris Lawn have made it very much the right decision.

Reply from Costin Matei, Home Manager at Parris Lawn

Thank you for taking the time to leave us a review. Firstly, we are so sorry for your loss and we hope we made your dad's time with us was as comfortable and as peaceful as possible. We understand it's not an easy decision to bring your close relatives into care, however, we're glad you feel like you've made the right one in doing so. Your kind comments will be passed on to the team.

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