Caring Homes Group in Hertfordshire | 2 Care Homes

Review of
Guysfield Residential Home
from Linda M (Wife of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience

Guysfield is an exceptional care home, with highly professional and empathetic staff, as well as taking great care of my husband, they've wrapped their arms around me. I liken it to being part of one big happy family. This gives such peace of mind, something that you cannot put a price one. I have absolutely

no hesitation in recommending Guysfield for anyone's loved one.

Reply from Emily Douglass, Home Manager at Guysfield Residential Home

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your husband's care at Guysfield Residential Care Home, and it is lovely to hear you wouldn't hesitate in recommending us to others. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of
The Orchard Nursing Home
from Alan W (Husband of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

Attended a residents relative meeting at The Orchard Nursing Home.
A well presented and organised event.
Very informative with good dialogue.
My contribution was to commend the home on the excellent care my wife receives and the friendly approach of the staff.
I have commented prior to this review

but feel the need to provide further comments as the home has maintained a good standard.
I am absolutely impressed with how my wife's condition has greatly improved since becoming a resident at the home.
To find her so happy and content is a real joy for my family and friends to see.
Courteous staff as you enter and a fun environment all around, especially the activities.
I cannot recommend the Orchard more favorably and feel, we, as a family made a good choice placing my wife there.

Reply from Edwin Cabagui, The Orchard Nursing Home Manager at The Orchard Nursing Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at The Orchard Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team who will be delighted with your 5* review.

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Review of
Guysfield Residential Home
from Wendy H (Daughter of Resident) published on 14 January 2025

Submitted via Postal Card • Report

Overall Experience

My mum has been a resident at Guysfield Residential Home since October 2024. She came to the home for respite for my dad but unfortunately, he passed away 24 hours later. My family and I cannot express how wonderful the staff there were to my mum and ourselves. I visit Mum 2-4 times a week and I am

always welcomed with a smile. Mum is always dressed so smartly. The staff are amazing and her room is always clean and immaculate.

Reply from Emily Douglass, Home Manager at Guysfield Residential Home

Thank you for taking the time to leave us a review, Wendy. We are very sorry for your loss and we're glad we were able to help your mum and family through such a difficult time. We are so pleased to read your positive comments about your mum's care at Guysfield Residential Care Home and that our team are meeting your expectations. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of
Guysfield Residential Home
from K R (Daughter of Resident) published on 23 December 2024

Submitted via Postal Card • Report

Overall Experience

I cannot praise Guysfield Residential Home enough, from the assessment and admission to the carers who are amazing. Everyone has been so helpful during the transition, which helped my mum settle, especially when we had other family issues. It's so lovely to know that my mum is being looked after and

is beginning to make friends as she is being encouraged to join in, which she never used to. So thanks to them!

Reply from Emily Douglass, Home Manager at Guysfield Residential Home

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mum's care and that the team have helped with the transition of moving into Guysfield. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of
The Orchard Nursing Home
from Marguerite H (Resident) published on 19 December 2024

Submitted via Postal Card • Report

Overall Experience

I am very comfortable and well cared for. Food very good, portions are a bit too large, hate waste would prefer smaller portions.

Reply from Edwin Cabagui, The Orchard Nursing Home Manager at The Orchard Nursing Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at The Orchard Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us and it's lovely to read your comments reflect this. Your feedback will be shared with the team.

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Review of
Guysfield Residential Home
from Angela B (Daughter-in-law of Resident) published on 11 November 2024

Submitted via Postal Card • Report

Overall Experience

We cannot believe how wonderful and caring the staff are. We love coming to visit my mother-in-law here, the staff are so nice and caring and polite, it's a pleasure to come here.

Reply from Emily Douglass, Home Manager at Guysfield Residential Home

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mother-in-law's care at Guysfield and it is lovely to hear your appreciation of the team here at the home. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of
The Orchard Nursing Home
from Mandy M (Friend of Resident) published on 31 October 2024

Submitted via Website • Report

Overall Experience

My friend came to Orchard after a knee replacement for some respite care. All the staff were so lovely and helped her during the early days post-op. I would recommend Orchard to others for similar care.

Reply from Edwin Cabagui, The Orchard Nursing Home Manager at The Orchard Nursing Home

Thank you for your kind words and recognition of the team at The Orchard Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team.

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Review of
The Orchard Nursing Home
from B H (Niece of Resident) published on 21 October 2024

Submitted via Website • Report

Overall Experience

My aunt was moved to The Orchard at the end of May 2024. Since being there and visiting regularly the staff are extremely friendly, supportive and my aunt even says how lovely some of them are.
Unfortunately, my aunt is bed-bound so not able to access the activities they have. But as I joined the

social media group. The residents look so happy and it looks like they enjoy the activities.

Reply from Edwin Cabagui, The Orchard Nursing Home Manager at The Orchard Nursing Home

We would like to thank you for taking the time to leave us a review and positive comments about the home and team at The Orchard Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's wonderful to read your comments reflect this. Your comments have been shared with the team who will be delighted to hear your feedback.

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Review of
The Orchard Nursing Home
from E H (Daughter-in-law of Resident) published on 19 September 2024

Submitted via Website • Report

Overall Experience

We could not rate the staff at The Orchard more highly and cannot thank them enough for their warmth and dedication. From the moment you enter it's evident that all staff have received high levels of training. Everyone, including cleaning, maintenance, reception and catering staff, interacts with residents

with empathy, sensitivity and respect, demonstrating an excellent understanding of dementia care which is very reassuring. Communication is always excellent, any queries are resolved immediately. The well-being co-ordinators are immensely creative; every week there is a varied programme of events covering every possible interest of the residents from arts and crafts to cookery and gardening, there's live entertainment, quizzes and pamper sessions plus regular trips to garden centres, parks and cafes. We have had two relatives at The Orchard so can vouch for both the nursing and residential care which is delivered holistically and with good cheer. Thank you Team Orchard!

Reply from Edwin Cabagui, The Orchard Nursing Home Manager at The Orchard Nursing Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at The Orchard Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team.

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Review of
The Orchard Nursing Home
from Zoe P (Daughter of Resident) published on 2 September 2024

Submitted via Website • Report

Overall Experience

All I can say is a massive thank you to everyone who is involved in my mother's care, you all do an incredible job and provide a five-star service, my mother is treated with the utmost respect and dignity at all times. The professionalism shown by everyone at The Orchard is outstanding.

Reply from Edwin Cabagui, The Orchard Nursing Home Manager at The Orchard Nursing Home

Zoe, thank you for taking the time to leave us a review and for your kind words and recognition of the team at The Orchard Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be passed on to the team.

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Review of
The Orchard Nursing Home
from E T (Daughter of Resident) published on 25 July 2024

Submitted via Website • Report

Overall Experience

From day one, we as a family, and especially for Mum moving to Orchard from independent living, have always been given the warmest welcome. Mum settled in well, thanks to the excellent nursing care she needed after a couple of months in hospital, and the friendly staff who look after her. It gives us

great peace of mind that Mum is safe and happy in her new home. Thank you Orchard!

Reply from Edwin Cabagui, The Orchard Nursing Home Manager at The Orchard Nursing Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at The Orchard Nursing Home. It is wonderful to hear that your mum is settling in at the home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team.

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Review of
The Orchard Nursing Home
from Caroline B (Daughter of Resident) published on 15 July 2024

Submitted via Website • Report

Overall Experience

My father opted to come to The Orchard after my mum had been looked after there, he was very impressed by the care. He's on palliative care and the staff have been excellent at keeping in touch with me, keeping him comfortable and being proactive about his needs. The team are very kind and the standard

of personal hygiene for the patients is excellent.

Reply from Edwin Cabagui, The Orchard Nursing Home Manager at The Orchard Nursing Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at The Orchard Nursing Care Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team.

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Review of
The Orchard Nursing Home
from Simon M (Son of Resident) published on 15 July 2024

Submitted via Website • Report

Overall Experience

Our mother has been a resident at the Orchard for over 18 months now. It is very comforting for us to know that Mum is in such a safe environment. She is very fond of all the staff in respect of the care, activities and nursing teams. When me or my sister visits, we are always treated in a friendly,

reassuring and helpful manner. We always feel comfortable when there are aspects of mum's care that need addressing as everyone responds in a positive way.

Reply from Edwin Cabagui, The Orchard Nursing Home Manager at The Orchard Nursing Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at The Orchard Nursing Care Home. We are pleased to hear your mother is getting the care she deserves. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. All comments will be passed on to the team.

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Review of
Guysfield Residential Home
from Wendy S (Daughter of Resident) published on 2 July 2024

Submitted via Postal Card • Report

Overall Experience

My mum has been at Guysfield since April 2022. It was a very hard decision for us to do as my dad could no longer care for her needs. I cannot praise Guysfield highly enough. It has changed all of our lives for the better. All of the staff there are lovely and it's a relief to know that my mum is cared

for so well - thank you.

Reply from Emily Douglass, Guysfield Manager at Guysfield Residential Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Guysfield Residential Home. It is lovely to hear she is settling in at the home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team.

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Review of
Guysfield Residential Home
from Raymond C (Husband of Resident) published on 25 June 2024

Submitted via Postal Card • Report

Overall Experience

All the staff are very helpful nothing is too much trouble and carried out in a friendly manner. I personally think it has to do with an excellent team leader who puts in 100% of everything she is involved with. All the staff get on with one another.

Reply from Emily Douglass, Guysfield Home Manager at Guysfield Residential Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Guysfield Residential Home. The care and services we deliver as a team to our residents and families are extremely important to us, and its lovely to read your comments reflect this. Your feedback will be shared with the team.

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Review of
Guysfield Residential Home
from Jennifer M (Daughter-in-law of Resident) published on 25 June 2024

Submitted via Website • Report

Overall Experience

Thank you for looking after my mum-in-law during the years she was with you, but especially her final days. I saw the flowers and chocolate-themed treats you bought her (her favourites), and it was wonderful to see how much you'd done to make her feel loved, special and cared for when she was very unwell.

Again, thank you. I felt the love from you and your team every time I walked into the home, and you were so kind, compassionate and thoughtful - not just to my mum-in-law, but to us as a family.
It's been a huge comfort to my husband to see how well she was loved at Guysfield, and having her die there was what she - and we - wanted. I can't thank you enough for making that happen for us. I know it was a challenge, but one you went out of your way to rise to. My mum-in-law was in a couple of care situations before she came to you, and Guysfield was so much better. Having spent more hours there recently it's clear how incredible your team are, and what a wonderful job they do.

Reply from Emily Douglass, Guysfield Home Manager at Guysfield Residential Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Guysfield Residential Home. The care and services we deliver as a team to our residents and families is extremely important to us, and it's lovely to see your comments reflect this. We are sorry for your loss. Your feedback will be shared with the team.

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Review of
Guysfield Residential Home
from Karen C (Daughter of Resident) published on 17 June 2024

Submitted via Website • Report

Overall Experience

I have been and continue to be delighted by the care my mother receives at Guysfield. It has a lovely ambience, very caring staff and lots going on. Mum has been more relaxed and much happier since being there and enjoys all the activities on offer. The setting and gardens are beautiful! Overall...

a quality residential home with an upbeat atmosphere.

Reply from Emily Douglass, Home Manager at Guysfield Residential Home

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mother's care at Guysfield and it is lovely to hear she is enjoying all of what the home offers. Your feedback will be passed on to the team who will be delighted with your 5* review.

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Review of
The Orchard Nursing Home
from Denise I (Daughter of Resident) published on 5 June 2024

Submitted via Website • Report

Overall Experience

Our mum has been in the Orchard for about 18 months, and everyone has been very caring and kind. It's good to know she is safe and being cared for. All the staff are friendly and professional and as well as helping Mum it’s nice to go and see everyone.

Reply from Edwin Cabagui, The Orchard Nursing Home Manager at The Orchard Nursing Home

Thank you for taking the time to leave us a review. We are pleased to read your positive comments about your mum's care at The Orchard Nursing Home and it is lovely to hear she is settling in at the home. Your feedback will be passed on to the team.

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Review of
The Orchard Nursing Home
from Mark S (Son of Resident) published on 31 May 2024

Submitted via Website • Report

Overall Experience

I have been visiting my mother every 4 - 6 weeks for over 5 years since she was moved to the Camp Road Care Home, St Albans. She is now totally immobile and depends totally on staff care. I am very impressed by the help of the care home staff and grateful for all that the staff do for her. I typically

see her for 45-60 minutes each visit. At 91, she had coped very well. I value the doctors and staff who care for her medically as well as pastorally. I accept that limited intervention may help a little in due time to bring a good end to her very limited life.

Reply from Edwin Cabagui, The Orchard Nursing Home Manager at The Orchard Nursing Home

Dear Mark, we would like to thank you for taking the time to leave us a review and positive comments about the home and team at The Orchard Nursing Home. Also, we continually strive to improve the care and service we provide and appreciate your feedback relating to 'activities'. All comments will be passed on to the team and discussed fully. The care and services we deliver as a team to our residents and families are extremely important to us and your feedback will be shared with the team.

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Review of
The Orchard Nursing Home
from Gillian A (Resident) published on 16 April 2024

Submitted via Postal Card • Report

Overall Experience

I am very happy here.

Reply from Edwin Cabagui, The Orchard Nursing Home Manager at The Orchard Nursing Home

Thank you for taking the time to leave us a review, we are so pleased to read your positive comments about the care you are receiving and recognition of the team at The Orchard Nursing Home. The care and services we deliver as a team to our residents and families is extremely important to us, and it's lovely to see your comments reflect this. Your feedback has been passed on to the team.

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Care Homes Owned by Caring Homes Group in Hertfordshire

Caring Homes Group Locations in Hertfordshire (2)

Caring Homes Group Reviews in Hertfordshire (164)

Guysfield Residential Home

The Orchard Nursing Home

Guysfield Residential Home

Guysfield Residential Home

The Orchard Nursing Home

Guysfield Residential Home

The Orchard Nursing Home

The Orchard Nursing Home

The Orchard Nursing Home

The Orchard Nursing Home

The Orchard Nursing Home

The Orchard Nursing Home

The Orchard Nursing Home

Guysfield Residential Home

Guysfield Residential Home

Guysfield Residential Home

Guysfield Residential Home

The Orchard Nursing Home

The Orchard Nursing Home

The Orchard Nursing Home

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