Care UK in Aberdeenshire | 2 Care Homes

Review of
Mowat Court
from John C (Son of Resident) published on 19 March 2025

Submitted via Website • Report

Overall Experience

Mum has been in Mowat Court now for five months and I can't imagine anywhere better for her in this locality. I visited several options before settling on Mowat Court and am very glad we did. Unlike the others, there was nobody here waltzing about in a suit with a clip-board. The emphasis is very

much on the clinical care of the residents, and the staff are just superb. When mum arrived, she was in a precarious state, bed-ridden and requiring assistance with virtually every function. She was unable to hold a knife and fork and I'd been attending to her and feeding her since my father (who was her carer) had passed on. A few months later, mum is feeding herself and has even put on some weight. I have a photograph of her on Christmas Day where she is sitting in the lounge at Mowat Court wearing Rudolph antlers on her head and quaffing a glass of Pinot Grigio like she was a teenager! I feel fortunate to have mum here and the staff all feel like family - they are simply the best!

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Review of
Mowat Court
from BRASH D (Son of Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience

My mother has now been in Mowat Court for nearly 3 years. My family and I are more than happy with the care and service provided by the staff there.
Any issues, queries or information we have had or sought have been dealt with promptly and professionally (there have been no major issues).
The staff

are approachable, knowledgeable and helpful at all times. Polite, courteous and down to earth as well.
It is a great comfort for us to know that my mother is in great hands and is experiencing the best quality of life possible taking into consideration both her physical and mental health.

Reply from Caprice Geisha, Home Manager at Mowat Court

Thank you very much for taking the time to leave us feedback about your experience.
At Mowat Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Mowat Court
from Viv P (Daughter-in-law of Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience

Great Carehome, friendly and attentive staff always on hand when we visit. Plenty of varied activities from dancing, baking to outings. Food is always of a very high quality and plenty of it if anything the potions are maybe in the large side. Decor is lovely and we were able add personal photos, bedding

etc to the room.
The lady in reception is extremely helpful and friendly, the staff we see every week are always pleasant and accommodating.
There is absolutely nothing we can fault about Mowatt Court

Reply from Caprice Geisha, Home Manager at Mowat Court

thank you very much for taking the time to leave us feedback about your experience.
At Mowat Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Mowat Court
from R R (Daughter of Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience

My Dad has settled very well at Mowat Court. The staff are friendly and professional and nothing is too much bother. They treat the residents with respect. There is a homely atmosphere and when I visit it feels like I am visiting my Dad in his home, able to make us a cup of coffee and sit in the kitchen

together. I have joined in with some of the activities , which the residents enjoy. I would recommend Mowat Court for people living with Dementia as it caters well for them, provide a safe environment.

Reply from Caprice Geisha, Home Manager at Mowat Court

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Mowat Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Tor-na-Dee
from Stewart G (Son of Resident) published on 27 February 2025

Submitted via Postal Card • Report

Overall Experience

Very impressed with Tor-na-Dee.

Reply from Caprice Geisha, Home Manager at Tor-na-Dee

Thank you very much for taking the time to leave us feedback about your experience.
At Tor Na Dee Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Tor-na-Dee
from A T (Daughter of Resident) published on 14 February 2025

Submitted via Postal Card • Report

Overall Experience

My mum moved into Tor-na-Dee in October 2024. The care she has received has been excellent. The staff are all so caring and compassionate to both my mum and myself. I am also, religiously, kept up to date with any doctor visits, or incidents with mum by the phone. I can't thank the team enough for the

care they are giving mum.

Reply from Caprice Geisha, Home Manager at Tor-na-Dee

Hi, thank you very much for taking the time to leave us feedback about your experience. At Tor Na Dee Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Tor-na-Dee
from F M (Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience

I have had a good experience at Tor-na-Dee. The rooms and building are good. The staff are well trained and very helpful. The food is reasonable, the activities are good.

Reply from Caprice Geisha, Home Manager at Tor-na-Dee

Hi, thank you very much for taking the time to leave us feedback about your experience. At Tor Na Dee Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Tor-na-Dee
from G T (Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience

Satisfactory in all respects.

Reply from Caprice Geisha, Home Manager at Tor-na-Dee

Hi, thank you very much for taking the time to leave us feedback about your experience. At Tor Na Dee Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Tor-na-Dee
from A P (Niece of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience

The level of care is good at To-na-Dee.
The staff are caring and there are plenty of staff on site.
The food is good.
The activities are satisfactory.
There are a few residents for my Aunt to chat to.
The management is very good.

Reply from Caprice Geisha, Home Manager at Tor-na-Dee

Thank you very much for taking the time to leave us feedback about your experience.
At Tor Na Dee Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Tor-na-Dee
from H L (Daughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

We are very happy with the care my Mum has received since moving to Tor-na-Dee in May 2022. There is a wonderful, caring atmosphere and the team of nurses, carers, and ancillary staff is led by a strong and responsive management team. Some of the furnishings are worn/tired but are to be replaced soon.
Activities

for residents are varied, innovative, and fun! The activity coordinators are excellent. We enjoy seeing what Mum has been doing through regular social media posts.

Reply from Caprice Geisha, Home Manager at Tor-na-Dee

Hi, thank you very much for taking the time to leave us feedback about your experience.

At Tor Na Dee Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Tor-na-Dee
from Janet J (Daughter of Resident) published on 19 January 2025

Submitted via Postal Card • Report

Overall Experience

My mum has been in Tor-na-Dee Care Home for five years. The family have all been very happy with the way the staff care for my mum. The staff have a very difficult and stressful job. They look after my mum extremely well. All of Mum's needs are met. Nothing is a bother to any of the staff. They are

friendly, caring, are aware of my mum's moods and help her through the difficult days. My mum is happy living there. She enjoys the food and joins in many of the super activities they lay on for them. No complaints about care which is the main thing. Some areas of the home look tired. I know this is being addressed.

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Review of
Tor-na-Dee
from S A (Son of Resident) published on 10 January 2025

Submitted via Postal Card • Report

Overall Experience

Staff are very good and friendly, also very helpful to my mum.

Reply from Caprice Geisha, Reviews Team at Tor-na-Dee

Hi, thank you very much for taking the time to leave us feedback about your experience. At Tor Na Dee Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Tor-na-Dee
from Adele L (Daughter of Resident) published on 6 January 2025

Submitted via Postal Card • Report

Overall Experience

From the moment I first visited Tor-ne-Dee I was impressed with the warm welcoming environment. I love the varied activity programme, shared with residents and family each week. On occasions when visiting my mother is engaged in an activity. Staff are happy for family to join in so feel involved too.

The open door policy for visits is great for including great grandchildren as staff are so friendly. Staff work hard to involve residents and organise fun activities and maintain lifeskills - food is varied and excellent quality. Within 2 weeks of Mum being in Tor-na-Dee she looked 10 years younger and a lot happier as a result of the excellent care and attention. Great care for dementia progression.

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Review of
Tor-na-Dee
from P N (Wife of Resident) published on 2 January 2025

Submitted via Postal Card • Report

Overall Experience

I am full of admiration for all the staff who care for my husband with courtesy, patience and understanding. They are unfailingly polite and helpful whenever I ask a question or request something.
My husband is always neatly dressed, shaved and looking comfortable in the home. I feel very welcomed

whenever I visit. Top marks for them all.

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Review of
Tor-na-Dee
from James S (Husband of Resident) published on 28 December 2024

Submitted via Postal Card • Report

Overall Experience

Tor-na-Dee Care Home is in a league of it's own with regards to home care. The manager is very professional as are all the staff, you can easily see the bond between management and staff. The actual care staff are so very friendly and caring to all the residents. My wife has been a resident in Tor-na-Dee

for 10 years now and I can't imagine her in any other care home that could be any better than where she is.

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Review of
Tor-na-Dee
from F H (Daughter of Resident) published on 23 December 2024

Submitted via Postal Card • Report

Overall Experience

The care and support my dad has received has been excellent. The staff go above and beyond and communicate with the family regularly. The activities are varied and meet my dad's abilities. The rooms are spacious and ensuite and two large rooms in the unit. The food is excellent and Dad enjoys it.

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Review of
Mowat Court
from Carole R (Daughter of Resident) published on 4 June 2024

Submitted via Website • Report

Overall Experience

We visited Mowat Court 3 times before making the decision to move Mum. The management made us feel so welcome and were always available to show us around at any time of day - even without an appointment. The atmosphere and friendly staff has made the decision to choose Mowat Court so much easier. The

rooms and communal areas are nicely presented and cosy. We are so happy to be part of such a lovely environment at such an important time in an older person's life. Thank you.

Reply from Caprice Geisha, Reviews Team at Mowat Court

Hi Carole, thank you very much for taking the time to leave us feedback about your experience. At Mowat Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Mowat Court
from Helen W (Niece of Resident) published on 16 August 2023

Submitted via Postal Card • Report

Overall Experience

Auntie feels very safe and secure in the home.
All staff are lovely.
Very caring.

Reply from Holly Cole, Reviews Team at Mowat Court

Hi Helen, thank you very much for taking the time to leave us feedback about your experience.
At Mowat Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team.

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Review of
Mowat Court
from S B (Daughter of Resident) published on 16 August 2023

Submitted via Postal Card • Report

Overall Experience

The home is well run by a friendly team of carers who is always on hand to speak to. Since folks have moved in, they have settled in very quickly and love it here. The new manager is very informed and seems to run a well-organised home. I have been made to feel "part of the family".

Reply from Holly Cole, Reviews Team at Mowat Court

Thank you very much for taking the time to leave us feedback about your experience.
At Mowat Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team.

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Review of
Mowat Court
from D R (Son of Resident) published on 14 August 2023

Submitted via Postal Card • Report

Overall Experience

I had a very positive experience, Mum is receiving great care. The staff are friendly and attentive. The home is clean and has a nice atmosphere. I would recommend Mowat Court.

Reply from Holly Cole, Reviews Team at Mowat Court

Thank you very much for taking the time to leave us feedback about your experience.

At Mowat Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Thank you for your time, and we look forward to hearing from you.

Many thanks the Care UK team

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