Care UK in Buckinghamshire | 3 Care Homes

Review of
Ridley Manor
from Lloyd J (Son of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience

Mum came into Ridley Manor for a 2-month Respite period. The care and support all the staff provided for my mother over this period was excellent and provided my mother and the family assurances that my Mum would be cared for during a very challenging period. The staff went above and beyond to ensure

Mum was provided the tailored care and support she needed, which enabled Mum to thrive in the care home, getting involved in all of the activities that kept Mum active, engaged, social, and happy. It was a hard decision placing Mum in a care home, but I can honestly say it was the right one for everyone, thanks to the facilities and staff provided by Ridley Manor.

Reply from Hayley Devereaux, Home Manager at Ridley Manor

Thank you very much for taking the time to leave us a review about your experience.
We are so happy to hear that the assurances that we provided not only to your mum but to your family during a challenging period were excellent, it was a pleasure having your mum here to stay with us. All of us are unique and to hear that this was evident in the care that was tailored to support your mum with whatever she needed is truly wonderful. Your kind words and comment sating the team go above and beyond mean so very much to us all.
Thank you for your time.
Many thanks the Ridley Manor team

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Ridley Manor
from A C (Daughter of Resident) published on 22 January 2025

Submitted via Postal Card • Report

Overall Experience

My Father went in for 1 month of respite care and left having had a very good experience. The staff were very caring and friendly and treated him with warmth and respect. It was a very positive experience for him.

Reply from Hayley Devereaux, Home Manager at Ridley Manor

Thank you very much for taking the time to leave us feedback about your experience.
We are glad that your father had a very good experience while staying at Ridley Manor for a respite. It is great to hear that the team was caring and friendly, treating him with warmth and respect, as he so very much deserves. We look forward to hopefully welcoming him back for another respite stay at a later date.
Thank you for your time.
Many thanks to the Ridley Manor team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Ridley Manor
from S H (Son of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

My mother has been at Ridley Manor for 6 months. The care, support, facilities, and communication is excellent. Last Sunday she became very unwell and confused. The care and kindness of the staff was fantastic. She had to go to hospital and we are pleased that she is back now.
The professionalism shown

by the staff keeping in contact with us and the hospital was exemplary.
Thank you.

Reply from Hayley Devereaux, Home Manager at Ridley Manor

Thank you very much for taking the time to leave us feedback about your experience.
Knowing that you feel that the care, support, facilities, and communication that both you as a family member and your mother receive is excellent, really makes all we do worthwhile to hear such wonderful comments. Communication really is key to ensure that we can build a good relationship and have open lines of communication to be able to provide the best possible care and support not only to the residents but their loved ones too
Thank you for your time.
Many thanks to the Ridley Manor team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Ridley Manor
from R P (Daughter of Resident) published on 9 January 2025

Submitted via Website • Report

Overall Experience

Mum came to Ridley Manor for a respite stay following a couple of falls at home. She was quite shaken up when she arrived but was so well looked after that she soon relaxed and settled in very well. The staff were unvaryingly kind and helpful and genuinely gave the impression that nothing was too much

trouble. Mum's stay at Ridley Manor ultimately lasted eight weeks and by the end of the period her condition had improved, this improvement being due, I am sure, to the care she received during her time there.

Reply from Hayley Devereaux, Reviews Team at Ridley Manor

Thank you very much for taking the time to leave us feedback about your experience. We are very happy to hear that your mum, due to the support and care that she received was able to relax and settle in quite soon after her initial move to Ridley Manor, we hope that nothing is ever too much trouble and to hear that this was evident in your mother's care and that by the end of her respite stay her condition had improved, really is wonderful and a testament to the team. Thank you for your time. Many thanks The Ridley Manor team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Ridley Manor
from N L (Stepson of Resident) published on 20 December 2024

Submitted via Website • Report

Overall Experience

My stepfather moved to Ridley Manor in 2022 and has been a resident ever since. He has always been treated very well, with sensitive care and professional consideration as his condition has deteriorated. I have been regularly updated on his general well-being, his happiness, and with reports on any

incidents. This is of particular importance as it is not possible to visit the home. The staff are all good at communicating quickly and with genuine kindness.

Reply from Hayley Devereaux, Reviews Team at Ridley Manor

Thank you very much for taking the time to leave us feedback about your experience. Reading your kind words about the care your step-father has received since moving into the home in 2022 is lovely. At Ridley Manor family members play an extremely important role, so we can ensure that their loved one is being cared for exactly how they want to be looked after, communication and regular updates are vital in making sure this happens. Thank you for your time. Many thanks from the Ridley Manor team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Ridley Manor
from Richard B (Son of Resident) published on 18 December 2024

Submitted via Website • Report

Overall Experience

My mum needed urgent respite care, and the manager at RM facilitated this within a few hours. Mum's experience at RM - over a 2-month stay - has been far beyond what we had hoped: the attention from all the staff, the quality of the food, the surroundings, and the evidently high standard of maintenance

were all huge positives, and during her stay, Mum has recovered from being a very poorly old lady to one who is much brighter and back to her normal self (actually, back to the normal self she was a year ago!). Mum made friends at RM, which was an obvious bonus, and the layout of the rooms (including the shared ones) clearly contributed to a good social experience, creating an atmosphere a very long way from my previously blinkered impression of what care would be like: closer to a well-run hotel, with caring staff always in evidence and with a good community spirit amongst the residents.

Reply from Hayley Devereaux, Reviews Team at Ridley Manor

Thank you very much for taking the time to leave us feedback about your experience. We are very pleased to hear that we were able to facilitate an urgent respite care stay for your mother within a few hours of your request. We would like to thank you for your kind words about the team and the services we offer here at Ridley Manor, it is wonderful to see that your mother's stay has supported her recovery and she was able to make friends. It means so much to us when we receive such positive feedback so thank you for your time. Many thanks from all of us here at Ridley Manor.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Ridley Manor
from N W (Sister of Resident) published on 10 December 2024

Submitted via Website • Report

Overall Experience

My sister moved into Ridley Manor in September against her will! It was a very traumatic time but all the staff have shown us both only kindness, care, and compassion, and to me, she seems happier than she has been for a long while. Thank you.

Reply from Hayley Devereaux, Reviews Team at Ridley Manor

Thank you very much for taking the time to leave us feedback about your experience. Although moving into care was not something that your sister initially wanted to do, we are glad to hear that the support from you and the team has been able to show that it can be a positive and happy experience. It is so wonderful to see her enjoying her new home and taking part in a variety of activities. We thank you for your kind words and for taking the time to provide us with a review. Many thanks from all of us here at Ridley Manor.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Maids Moreton Hall
from Ruairi M (Son of Resident) published on 8 November 2024

Submitted via Website • Report

Overall Experience

My father had a last-minute admission for respite care following a hospital stay after a stroke. Maids Moreton Hall was most welcoming at a time of high stress levels and family worries. They provided that vital transition between acute hospital care and getting home. I was really impressed with the

staff who were so kind to my dad, thank you from all of the family.

Reply from Andrea Bullen, Reviews Team at Maids Moreton Hall

Thank you so much for taking the time to leave a review. We appreciate your feedback and are happy to hear that our Team are making such a positive impact. We will be certain to share your kind words with our Team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Ridley Manor
from Antoinette L (Daughter of Resident) published on 15 October 2024

Submitted via Website • Report

Overall Experience

My father moved into Ridley Manor in August, after living with me for 28 years this was a heartbreaking decision to make.
However, I can truly say that 12 weeks later I can not believe how happy my father is, it has not been an easy transition for him or me but the love support, and kindness we have

received from everyone at the care home has been outstanding.

Reply from Hayley Devereaux, Reviews Team at Ridley Manor

Hi Toni (Daughter Of Resident) thank you very much for taking the time to leave us feedback about your experience. Moving in to care is a huge and sometimes very difficult decision, it is lovely to hear that your experience and the transition for your father although not easy, was made positive by the support, love and kindness you received by the outstanding team here at Ridley Manor. Thank you for your time, and many thanks from the Ridley Manor team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Maids Moreton Hall
from T C (Sister of Resident) published on 10 September 2024

Submitted via Postal Card • Report

Overall Experience

Very welcoming. Very friendly. Staff approachable. Relaxed atmosphere. Very clean. Meals of very top quality.

Reply from Andrea Bullen, Reviews Team at Maids Moreton Hall

Thank you for taking the time to share your feedback with us here at Maids Moreton Hall. It is very much appreciated. I will ensure to share this with the Team here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Maids Moreton Hall
from V F (Daughter of Resident) published on 30 August 2024

Submitted via Postal Card • Report

Overall Experience

My dad moved into the home during Covid, which was a scary time for the world. Maids Moreton Hall made the transition painless and with the pod, we were still able to visit. Three years later, my dad is a happy, settled resident, who participates in all sorts of activities. The care staff are all amazing

with his complex needs, and it now feels like I have a huge extended family.

Reply from Andrea Bullen, Reviews Team at Maids Moreton Hall

Thank you so much for taking the time to share your experience with us. We are thrilled to hear how happy Dad is here at Maids Moreton Hall. It is a pleasure to look after your Dad and to welcome you all as part of the family. I will ensure that your comments are passed on to our team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Ridley Manor
from G B (Resident) published on 23 August 2024

Submitted via Postal Card • Report

Overall Experience

I have been a resident since the very day in 2022 when they took over. I have been well and kindly looked after. I feel I have a good relationship with the carers, entertainment staff and various department heads and management. Ridley Manor has become a safety net for me currently.

Reply from Hayley Devereaux, Reviews Team at Ridley Manor

Hi G (resident) thank you very much for taking the time to leave us feedback about your experience. It is always wonderful to hear such a positive review from a resident, and for people who are looking at care options to read someone's first-hand experience of how it makes them feel, living in a care home and how we have become your safety net. Thank you for your time. Many thanks from the Ridley Manor team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Catherine Court
from Mike B (Son of Resident) published on 8 August 2024

Submitted via Website • Report

Overall Experience

The care here has been exceptional. Nothing was too much trouble and my father's care has been wonderful since he came to Catherine Court. Thank you to all the care team who made my Dad's stay so easy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Ridley Manor
from G L (Brother of Resident) published on 6 August 2024

Submitted via Website • Report

Overall Experience

I chose Ridley Manor for my sister's palliative care because I was very impressed with the accommodation set in beautiful surroundings. The kindness of the staff and managers also helped in make a difficult decision in which place was best for my sister's life to end.
I made the decision to choose

Ridley Manor and I was not disappointed as the loving care my sister received could not be faulted.
I would like to thank all staff for the care they gave my sister and for bringing her life to a peaceful end.

Reply from Hayley Devereaux, Reviews Team at Ridley Manor

Hi G (Brother of Resident) thank you very much for taking the time to leave us feedback about your experience. Although it was a difficult time for you and your family to find the right home, to ensure your sister was as comfortable and well looked after as she could be at the end of her life. We are glad that you chose us to make this happen for you and more importantly for her. Thank you for your time and your wonderfully kind words, we wish you and your family all the very best for the future. Many thanks from the Ridley Manor team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Catherine Court
from A K (Brother of Resident) published on 17 July 2024

Submitted via Website • Report

Overall Experience

I am very pleased with the nursing care person provided by Catherine Court. My brother has been at Catherine Court since April and the family is very pleased with the care and consideration given by the staff. My brother was in and out of hospital but since he has been at the care home he has not had

as many infections. He has gained weight and looks much better in himself.

Reply from Holly Cole, Reviews Team at Catherine Court

Hi A K, thank you very much for taking the time to leave us feedback about your experience. At Catherine Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks, the Care UK team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Maids Moreton Hall
from A L (Daughter of Resident) published on 13 June 2024

Submitted via Website • Report

Overall Experience

I chose Maids Moreton Hall for my mother who had been living on her own in Devon and had a stroke so she knew she could no longer cope at home. I was impressed when I visited the Hall. She has settled in well - the staff are so friendly and everyone has a smile for residents. The home has a very happy

atmosphere and is very comfortable like a hotel. They have plenty of activities and trips out to keep residents busy and now the weather is warming up they can all enjoy the lovely gardens. The food is excellent and there is always plenty of choice for whatever residents would like. The home is also very hot on communication with regular residents and family meetings. Overall we are very impressed and Mum is now settling in well and making friends. I would recommend it to anybody.

Reply from Andrea Bullen, Reviews Team at Maids Moreton Hall

Thank you so much for taking the time to review us and for such lovely comments. We deeply appreciate your feedback and are thrilled to hear how happy you are with the care we provide. I will be sure to share your feedback with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Catherine Court
from Joyce M (Wife of Resident) published on 10 June 2024

Submitted via Website • Report

Overall Experience

The most difficult decision in your life is to realise it is time to find a placement in a care home for your loved one. My husband has had Alzheimer's for eight years, I was recommended to Catherine Court by two friends and I am forever grateful. The manager and deputy manager were wonderful to me

through my darkest time. They are very professional, caring, and supportive to both clients and families. The carers are so giving with their knowledge, kindness and patience with their clients and are treated like family. The nurses provide you with full confidence in caring for your loved one. Catherine Court is spotless, cleaned every day and more so if required. The meals provided are healthy and nourishing and no shortage. The building and gardens are beautifully maintained. One could not ask for more when releasing your loved one to the care of others. My husband requires one-to-one care so is quite demanding but I know he is in safe caring hands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Maids Moreton Hall
from Anne B (Friend of Resident) published on 29 May 2024

Submitted via Postal Card • Report

Overall Experience

My friend has been in Maids Moreton Hall for eighteen months. It was hard at the beginning but now she could not be happier. She is looked after in all aspects - care, hygiene, food and general wellbeing. The nurse is excellent and the staff member on reception is always friendly and very welcoming.

All staff are very friendly, always chat when I go in. Any issues will get sorted out. My friend could not be in a better place.

Reply from Andrea Bullen, Reviews Team at Maids Moreton Hall

Hi Anne B (Friend Of Resident), thank you very much for taking the time to leave us feedback about your experience. At Maids Moreton Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It is an absolute pleasure for us to have your friend here with us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Maids Moreton Hall
from Tim P (Son-in-law of Resident) published on 24 May 2024

Submitted via Postal Card • Report

Overall Experience

My mother-in-law has recently deteriorated following a 10 day hospital stay.
She was keen to get 'home' as she refers to Maids Moreton Hall - and the welcome back she received was great. The care has been adapted seamlessly to take care of her additional needs and her carers are totally amazing. I

can't speak highly enough about the whole home. 100% recommended.

Reply from Andrea Bullen, Reviews Team at Maids Moreton Hall

Thank you very much for taking the time to leave us feedback about your experience. At Maids Moreton Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Maids Moreton Hall
from Elizabeth C (Daughter of Resident) published on 21 May 2024

Submitted via Postal Card • Report

Overall Experience

Very pleased with the care and support my mum has received. The staff are lovely and treat her with dignity and respect. It is a huge comfort to know she is safe and well looked after at all times.

Reply from Andrea Bullen, Reviews Team at Maids Moreton Hall

Thank you for your very kind review. I will be sure to pass your comments onto our team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by Care UK in Buckinghamshire

Care UK Locations in Buckinghamshire (3)

Care UK Reviews in Buckinghamshire (258)

Ridley Manor

Ridley Manor

Ridley Manor

Ridley Manor

Ridley Manor

Ridley Manor

Ridley Manor

Maids Moreton Hall

Ridley Manor

Maids Moreton Hall

Maids Moreton Hall

Ridley Manor

Catherine Court

Ridley Manor

Catherine Court

Maids Moreton Hall

Catherine Court

Maids Moreton Hall

Maids Moreton Hall

Maids Moreton Hall

Awards / Recognitions (101)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers