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Care Homes Owned by Care UK in Cambridgeshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK in Cambridgeshire

Only the locations & reviews in Cambridgeshire for Care UK are showing below.

View the details of all 170 locations (with 12445 reviews) owned by Care UK

Care UK Locations in Cambridgeshire (2)

 

2 Care Homes owned by Care UK in Cambridgeshire

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Field Lodge

London Road, St Ives PE27 5EX 

9.9 83 reviews
"I've had a lovely visit with mum again today. Field Lodge is always a joy to visit. Always spotlessly clean. The staff are very friendly,…"   Read all 83 reviews
Location Type Care Home

Field Lodge is a purpose-built care home on the outskirts of St Ives in Cambridgeshire. The home offers a range of high-quality services from residential and nursing care, to respite and specialist dementia care. Field Lodge boasts a range of amenities… Read more about Field Lodge

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 72 Rooms from £1,687 / week
Heathlands House

442 Bullen Close, Cambridge CB1 8YU 

9.8 55 reviews
"My friend has been in the home for a few months, it is a lovely place with lovely people. I can't think of a better home for her, the food…"   Read all 55 reviews
Location Type Care Home

Heathlands House care home offers a wide range of care for older people in luxurious surroundings, from residential and nursing care through to dementia care and short-term respite. Located in Cherry Hinton, Cambridge, the home provides support for your… Read more about Heathlands House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 64 Rooms from £1,790 / week

Care UK Reviews in Cambridgeshire (138)

9.7
Care UK has a Group Review Score of 9.7 (9.721) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

Field Lodge

from Catherine O (Daughter of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've had a lovely visit with mum again today. Field Lodge is always a joy to visit. Always spotlessly clean. The staff are very friendly, both towards residents and visitors and go out of their way to help. Mum's privacy is always respected and she is always treated with dignity. Mum's been at Field
Lodge for 5 1/2 years now and never once have I regretted her being there.

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Review of

Heathlands House

from M C (Friend of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been in the home for a few months, it is a lovely place with lovely people. I can't think of a better home for her, the food is great. It is clean and smells nice everywhere. 5 stars for everything.

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Review of

Heathlands House

from L B (Friend of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful place for your loved ones! Always welcoming, very clean, always a fun activity going on. Very friendly staff.

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Review of

Heathlands House

from Patty S (Friend of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been invited by my dearest friend on the 20th of December to attend the care homes Winter Wonderland event. I must admit it has been a pleasure. The staff were so welcoming and warm on arrival and so careful with everyone. I felt part of a family group gathering, not complete strangers and it
has been so lovely to see everyone so happy and relaxed. Thank you for a wonderful day!

Reply from Johan Molloy-Cruden, Home Manager at Heathlands House

Thank you very much for taking the time to leave us a review about your experience.
At Heathlands House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review of

Heathlands House

from S R (Friend of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Heathlands House Care Home is truly a remarkable place, where the well being and comfort of the residents is clearly the top priority. From the moment you step inside you are welcomed by a warm, inviting atmosphere that immediately puts you at ease. The staff at Heathlands House are exceptional, they
are not only highly professional but also genuinely caring, always going above and beyond to ensure that each resident feels valued and supported.
The home itself is clean, comfortable, and well-maintained, offering a homely environment.

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Review of

Field Lodge

from Sue B (Respite Resident) published on 16 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been to Field Lodge twice for respite care. I was so impressed with the level of care. There are plenty of staff to support residents and they are so patient and warm. Mum came home stronger and more engaged each time. When (as is inevitable with dementia) that she needs full time care
she will be returning to Field Lodge where I have every confidence that she will have the best possible care.

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Review of

Heathlands House

from E R (Wife of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband told me frequently how happy he was at Heathlands House, and how lucky he felt to be there. "The staff are kind and the food is good." he would say. I would endorse his comment fully. The staff are unfailingly cheerful and helpful, if something needs doing they go out of their way to do it
at once. Everyone gives 150%, the management is highly approachable and the atmosphere could not be warmer or more friendly. We never regretted choosing this as the care home for him.

Reply from Johan Molloy-Cruden, Home Manager at Heathlands House

Thank you for this lovely review it means a lot to all of our amazing team.


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Review of

Heathlands House

from J P (Husband of Resident) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My wife was given excellent care by a dedicated and friendly team of multinational carers. However, my request to have a bed with bedrails was initially ignored, as the assessor said there was a danger of her climbing over the rails. She has never done this in 5 years of short stays in care homes and
the first night she fell out of the bed and had to move rooms to where a railed bed was available. She also received little exercise on the first floor (I heard ground floor residents invited to take part in sessions) but respect she was on the dementia floor, where there was also no chance of a lucid conversation at meal times. My wife is only suffering from memory loss and is quite compos mentis. Finally, I passed on requests for a chiropody visit but this did not happen. So, overall, the standard of care was fine at base level but the extras we might expect for £3920 were missing. We were even asked to provide incontinence pads and medication (which I supplied in full) tendered without explanation or consultation.

Reply from Samantha Debenham, Reviews Team at Heathlands House

Thank you for taking the time to leave feedback for Heathlands House. I am pleased to read of your positive experience and the excellent care provided to your wife. Your kind words will be greatly appreciated by the team, and they work extremely hard to provide the best quality care to your wife and to the other residents at Healthlands House. However, I am sorry to read of your concerns. I would like to assure you these requests and your feedback has been passed onto the Home Manger and Senior Management for review. The Home Manager will be contacting you to discuss your concerns. Thank you once again. Best wishes.


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Review of

Heathlands House

from S K (Daughter of Resident) published on 2 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing cakes always available, especially like the recipe book on display, great idea and I often take a photo so I can have a go at making at home. My lovely dad also really enjoys the cake as a special treat along with a hot chocolate. Thank you team!

Reply from Johan Molloy-Cruden, Home Manager at Heathlands House

Thank you very much for taking the time to leave us a review about your experience.
At Heathlands House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review of

Field Lodge

from Jean O (Wife of Resident) published on 18 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear husband has been at Field Lodge for two years. I found the care he received was very good, and I am thankful to say he got to know the staff who cared for him. It is a lovely home with a family atmosphere. He had some favourites among the staff. Many thanks for looking after him these last two
years.

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Review of

Field Lodge

from H L (Daughter of Resident) published on 18 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff go out of their way to smile and say hello which means a lot. Plenty of activities and entertainment regularly. My mum receives good genuine love and care from carers. Very happy with my mum's care

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Review of

Field Lodge

from Karen E (Daughter of Resident) published on 9 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Field Lodge for a year now. Her move was accelerated by a bad fall at home, a broken hip and a need for respite care last year. I live abroad and the team moved heaven and earth to help me get mum moved from another care home where she had been initially placed after her hospital stay
(and was totally unsuitable). When the chance came, mum moved to the ground floor, where she currently lives in a very attractive room.


First up, to quote others, it comes down to the staff. In my opinion this amazing team cannot be thanked enough for their constant attention to detail in their care, from personal care, to the plentiful food and for all the marvellous activities laid on, daily I might add. Mum has been to shopping centres, on boat trips, had an evening meal out at a pub and been to a petting zoo. The home itself is clean, warm, safe and welcoming. Above all, residents are treated with kindness and respect. I don't think there is higher praise than that. Thank you.


Reply from Hannah Atherley, Reviews Team at Field Lodge

Thank you very much for your lovely words, especially about the lovely team, we are so happy to hear that you are happy with the care, lifestyle and food on offer at Field Lodge.


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Review of

Heathlands House

from R D (Daughter of Resident) published on 3 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Heathlands House for nearly 2 years. We couldn't be happier with the care, every member of staff goes out of their way to meet mum's needs and improve her quality of life. The home provides a safe and welcoming environment and we're very grateful that mum is so well looked
after.

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Review of

Heathlands House

from G P (Son of Resident) published on 3 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has now been a resident at Heathlands House for just over a year. He settled quickly and has been very well cared for. The staff are clearly committed, thoughtful and caring. Communication with me has been sensitive, timely and clear. The facilities are open, inviting and very well maintained.
In summary, we have been very pleased with your service and have already recommended Heathlands House to several friends and relations. Thanks to all.

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Review of

Heathlands House

from Lyn W (Friend of Resident) published on 19 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I come to visit my friend at least once a month and from the moment I walk into Heathlands House I'm made to feel welcome by the staff, the building is always so clean and smells so fresh. All the staff are so welcoming and friendly. The chefs outdo themselves with the food, it's outstanding!
I highly
rate Heathlands House. Ten out of ten.

Reply from Johan Molloy-Cruden, Reviews Team at Heathlands House

Thank you for your review which we truly appreciate, it is great to hear you found our staff friendly and polite and appreciated our clean, well-maintained facilities. Your feedback is very inspiring and we will share it with our whole Team.


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Review of

Heathlands House

from E M (Relative of Resident) published on 15 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt arrived at the home having fractured her hip. She was unable to walk and was quite confused by the fall, the surgery, the anaesthetic and the move from her home to the hospital to care home. By the end of her 3-month stay, she was back to her normal self, or even better than she was at her own
home just before the fall. She was able to walk, thanks to the excellent physiotherapy, she was socialising around the lunch and supper table, she was whizzing around in the wheelchair, and even had a much-needed haircut. She really enjoyed the lovely garden, sitting out in the sun over the summer with a cup of tea and a piece of cake. She thoroughly enjoyed the food - home-cooked and ample in portions. The room was a lovely large size with good en suite facilities. Visiting was at any time. She only left to go and live with a relative.

Reply from Johan Molloy-Cruden, Reviews Team at Heathlands House

Thank you for this lovely review, we are so happy that your aunt's stay with us was such a positive experience. We wish her well for the future and she continues to keep her good health.


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Review of

Heathlands House

from S R (Daughter of Resident) published on 14 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are gentle, patient and kind with an understanding of the difficulties of Mum's Alzheimer's condition.
Heathlands is comfortable with a nice garden that we always use during visits. We have spent enjoyable morning sitting in the shade on sunny and warms days.
Thank you to everyone at
Heathlands.

Reply from Johan Molloy-Cruden, Reviews Team at Heathlands House

Thank you for your lovely review, it means so much to us all here at Heathlands House that you and your family are happy with our service.


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Review of

Heathlands House

from K G (Resident) published on 6 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with my partner's stay. Food and accommodation were of a good standard. Staff supportive and helpful and caring.

Reply from Johan Molloy-Cruden, Reviews Team at Heathlands House

Thank you very much for taking the time to leave us feedback about your experience at Heathlands House. We set a high standard for ourselves, so we are very pleased to hear that you have such a high opinion of our service, and that your partner's stay with us was a positive one. It is always great to see you and keep in touch.


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Review of

Heathlands House

from Wendy T (Daughter of Resident) published on 19 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I absolutely cannot thank this care home enough for the care that they gave my 86-year-old mother suffering from dementia. The staff were considerate and kind and so easy to talk to. My mother had lost her husband 18 months previously and was never the same again. I had not seen her smile in all that
time but the care home gave me a book of photos after she passed away, and she was smiling on every single one. The activities organised for the clients are first-rate. I participated in a music therapy session with my mum and other residents. I don't know who got the most fun, me or Mum! When Mum passed away the staff were absolutely fantastic, they came in small groups to pay their respects, it pains to write this because it brings it all back, but very very very well done Heathlands House. Words can never adequately say how grateful I am to all who were part of Mum's care team.

Reply from Reviews Team, Reviews Team at Heathlands House

Hi Wendy, thank you very much for taking the time to leave us a review, it is so lovely to get such heartfelt feedback. At Heathlands House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us was a positive one. It was a pleasure to be able to have Mum here with us and get to meet you and her family.


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Review of

Heathlands House

from M R (Niece of Resident) published on 19 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found myself in a difficult situation where I had to find a care home for my elderly aunt following the death of my uncle. Heathlands House was helpful and understanding from our very first meeting. The welcome and warm atmosphere on my initial visit reassured me that my aunt would be cared for in
this lovely care home. My aunt soon settled in, if there were difficulties or concerns, the staff listened and were swift at resolving the problem. All staff were caring, polite and helpful. What a great team from management, nurses, carers, enrichment and entertainment staff, housekeepers and carers. I could not have picked a better place. Her last 3 months were spent in a comfortable, clean and happy environment.

Reply from Johan Molloy-Cruden, Reviews Team at Heathlands House

Hi, thank you for this glowing review and for choosing Heathlands House to care for your lovely Aunt. The whole team are very happy to know that they doing a great job.


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Awards / Recognitions (101)

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