Care UK in Cheshire | 6 Care Homes

Review of
Cranford Grange
from A D (Respite Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience

My father's dementia over Christmas became more acute and we realised he was unsafe at home. One member of staff and the fantastic team worked quickly to accommodate him for 4 weeks while the family began planning.
The care he received was excellent and after a week he quickly settled in. The staff

were always friendly, professional and helpful. Dad very quickly became stable again thanks to their care.
As a nurse myself it was lovely to observe how gentle, kind and patient the staff were with the residents even during challenging moments. There was always plenty of staff around.
We were able to bring dad home with family care and support but should the situation change i would have no hesitation in contacting the staff member and Cranford Grange again.
I would definitely recommend this home to anyone. Thank you to all the team.

Reply from Dawn Williams, Home Manager at Cranford Grange

Thank you very much for taking the time to leave us feedback about your experience. It was our pleasure provide care for your father and to act swiftly especially at a time when families need our help the most. We are so pleased to be able to facilitate the respite while home care was arranged. Please do contact us, if you ever need our help again. Thank you for your kind words too, which the entire team truly appreciate.
At Cranford Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and wish your father well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Pinetum
from J C (Daughter of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience

My father is staying here for end of life care. He has received a lot of encouragement from the staff to be involved in activities and went from being bed ridden to walking about and chatting with the lovely staff members. He is happy here and is safe to wonder about with no risk of getting outside.

It is very clean and tidy, staff work hard and are friendly. They have a resident bunny too.

Reply from Caprice Geisha, Home Manager at Pinetum

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Pinetum Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Pinetum
from Yvonne R (Friend of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

My friend is currently at Pinetum and we couldn't ask for more everyone is friendly and helpful , she is treated with kindness and dignity, the staff have a gentle approach at all times.. her medical needs are met swiftly and we have nothing but gratitude to those who are caring for her when we are

not able to be there . She has been lucky with her room and it overlooks the garden everywhere is cleaned continuously to a very high standard, and dietry needs are met again to a very high standard . It's a 10 out of 10 for me Keep up the good work Pinetum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Pinetum
from Ann S (Wife of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

Whilst my husband has only been a resident at Pinetum for a short time, we have been very warmly welcomed and made to feel part of the home community by both management and staff, the level of care in all departments has been very good.

Reply from Caprice Geisha, Home Manager at Pinetum

Thank you very much for taking the time to leave us feedback about your experience.
At Pinetum Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Pinetum
from S K (Daughter of Resident) published on 3 March 2025

Submitted via Website • Report

Overall Experience

All the staff are very friendly, helpful and treat the residents with dignity and respect. The building and facilities are well maintained and a good standard of cleanliness is maintained. A good number of activities are offered and overall I was very happy with the care Mum received.

Reply from Caprice Geisha, Home Manager at Pinetum

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Pinetum Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Station House
from Ann P (Niece of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

We were holding a 103 birthday party for my aunt. When we got there they had gone to do much trouble including organising music!
Everybody was really friendly and kind to everybody, they were all amazing!

Reply from Caprice Geisha, Home Manager at Station House

Thank you very much for taking the time to leave us a review about your experience.
At Station House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Pinetum
from M T (Husband of Resident) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience

Can't praise the manager and staff enough. Excellent.

Reply from Caprice Geisha, Home Manager at Pinetum

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Pinetum Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cranford Grange
from Gill P (Daughter of Resident) published on 13 February 2025

Submitted via Website • Report

Overall Experience

Mum has been at Cranford Grange for 17 months, having gone initially for some respite. The team at Cranford Grange are truly wonderful, happy, professional, approachable and clearly enjoy working there. Mum is so settled and safe now and it is down to the wonderful care she receives. She joins in with

the activities, social events and enjoys the company of the other residents.

Reply from Dawn Williams, Home Manager at Cranford Grange

Thank you very much for taking the time to leave us feedback about your experience. We take great pride in delivering high quality care and facilities for the residents and are so pleased to hear your mother enjoys them. We really do appreciate you taking the time to leave a review to help the mine field of looking for a care home, and are so pleased your mother stayed at Cranford Grange its a pleasure to have her with us. Thank you again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cranford Grange
from N B (Daughter of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience

My father made the decision to become a permanent resident at Cranford Grange, having successfully lived independently for some time. This was a huge change for him but it has all gone really smoothly, thanks to the dedicated and caring staff. From the moment we made the decision to the time of moving

in, we felt supported and valued.
He is really enjoying the sociable meal times and the many and varied activities.
Staff from all departments take an interest in his welfare and ensure that he is well looked after.
Even before the refurbishment was completed, Cranford Grange offered superb facilities. Now it is absolutely wonderful. I have found that there are opportunities for the residents to share their opinions and suggest activities that they would like. We feel very welcome when we visit too.
The team at Cranford clearly do care for the residents and I highly recommend it to anyone considering a care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Deewater Grange
from Nigel C (Son of Resident) published on 19 January 2025

Submitted via Website • Report

Overall Experience

My mum is a resident at Deewater Grange Care Home, and has been a resident for 2 years. Mum was initially in the general care area, but as her needs changed is now in dementia care. She is most definitely happy and settled. Both admin and care staff are very friendly and helpful, and I think, as a relative,

it helps to develop a relationship with the staff, as your specific requests then become more like a conversation. Mum's room and facilities generally are super-modern, spacey and well laid out. There are lounges and a cafe on site, which means a change of scenery is possible during a visit. I would recommend Deewater Grange to family or friends.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Deewater Grange
from Anne W (Daughter of Resident) published on 2 January 2025

Submitted via Website • Report

Overall Experience

Thank you so much for making my mum feel so welcome at Deewater Grange. She came for two weeks of respite care, arriving tired and in need of some TLC, which all the staff went above and beyond to deliver. The staff took time to get to know mum and understand her needs. Her room was very comfortable,

and the food was fantastic. Any questions or worries mum had were dealt with quickly, and mum felt listened to, and nothing was too much trouble. She enjoyed some of the many activities that are available there, and it was a great way to get to know some of the other residents. Mum went home, much more relaxed and recharged, and looking forward to (hopefully) visiting again in January for more respite care after an operation.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cranford Grange
from H M (Wife of Resident) published on 21 November 2024

Submitted via Website • Report

Overall Experience

Cranford is amazing, wonderful staff giving the best care. Cannot thank them enough for the care they have given to my husband in reminiscence and the help they have given to me. It is a pleasure to visit, and the new decor is beautiful.

Reply from Dawn Williams, Reviews Team at Cranford Grange

Thank you so very much for taking the time to leave us feedback. The staff are always truly appreciative and grateful for reviews, and take them to heart and are personally thankful and of course it's our sincere pleasure to care for your beloved husband. Deepest thanks from the whole Team at Cranford Grange.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Deewater Grange
from A M (Daughter of Resident) published on 18 November 2024

Submitted via Website • Report

Overall Experience

Thank you so much for making my mum so welcome at Deewater Grange Care Home since moving in a few weeks ago. We are so grateful to all the friendly staff that we have interacted with so far, all have been both professional and personable. We have had the chance to experience a number of the activity

sessions organised by the enthusiastic team, and are really looking forward to the many events in the run-up to the festive season. It's always a joy to visit, and we will continue to encourage friends and family to experience the amazingly kind and positive space created at Deewater Grange.

Reply from Elizabeth Wilson-Lamb, Reviews Team at Deewater Grange

Thank you so much for your thoughtful review. We're delighted that we've had the opportunity to welcome your mum to Deewater Grange and that her experience with us has been a positive one. We take great pride in the care and attention we provide to all of our residents, and it means a lot to us when that effort is acknowledged. At Deewater Grange Care Home - Care UK, we hold ourselves to high standards, so we're thrilled to hear that your experience has met those expectations. Thank you again for your time, and we look forward to hearing from you. Warm regards The Care UK Team

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Hollins Park
from Julie O (Wife of Resident) published on 8 November 2024

Submitted via Website • Report

Overall Experience

My husband moved into Hollins Park in April 2024 after 3 months in hospital. He has settled in brilliantly. The care and attention he is receiving shows how at home he feels. The transition in his personality and general wellbeing has been amazing. This has definitely been down to the management

and staff and that includes EVERYONE.
I spend a lot of time at the home and I see how ALL the staff interact with the residents. There is a genuine feel of care and love and nothing is too much trouble.
The home has a very homely relaxed family aura about it.
All the staff are very approachable and are happy to answer any queries or problems.
Best decision I have ever made!!!

Reply from Tracy Norbury, Reviews Team at Hollins Park

Thank you very much for taking the time to leave us feedback about your experience. At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Hollins Park
from Grant B (Son of Resident) published on 8 November 2024

Submitted via Website • Report

Overall Experience

Very happy with the care my dad receives. Nothing too much trouble. Very helpful staff. I live a distance away but I know that my dad will be in capable hands. I couldn't ask for a better home or better care.

Reply from Tracy Norbury, Reviews Team at Hollins Park

Thank you very much for taking the time to leave us feedback about your experience. At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Hollins Park
from E K (Daughter of Resident) published on 7 November 2024

Submitted via Website • Report

Overall Experience

Writing this review is a challenge, as I wish to show the deeper significance of Hollins Park. It represents something profoundly meaningful to my family and me.
When my mum arrived at Hollins Park as a complex case we were filled with anxiety about her moving into a care home. However, we were gently

guided through the process, which eased our fears.
As my mum nears the end of her journey, I can confidently say that Hollins Park will forever hold a special place in our hearts.
What sets Hollins Park apart is an indescribable quality - care, consideration and a personalised touch that permeate every aspect of the home. Staff expertly balance professionalism with a family-like atmosphere and nurturing environment. The sense of community at Hollins Park ensures that residents never feel isolated or alone, making it a truly supportive place.
To me Hollins Park is not just a care home; it's a compassionate community that has made a lasting impact on our family at a challenging time.

Reply from Tracy Norbury, Reviews Team at Hollins Park

Thank you very much for taking the time to leave us feedback about your experience. At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Pinetum
from Jackie H (Daughter of Resident) published on 24 October 2024

Submitted via Website • Report

Overall Experience

Pinetum staff are all absolutely fabulous, I cannot thank them enough for the kindness, care, patience, understanding & empathy they have shown my 88-year-old mum. She loves them all, her confidence has grown within the home, and all her needs are met & more. The level of care is of the highest standard,

and I totally & utterly recommend Pinetum, especially the fabulous staff! To say they go "above & beyond" is an understatement. Caring staff who really do care. The food is also "amazing", homemade & my mum has eaten things she wouldn't even have tried if I had made them and thoroughly enjoyed every time! Thank you so much Pinetum for caring so much.

Reply from Caprice Geisha, Reviews Team at Pinetum

Thank you very much for taking the time to leave us feedback about your experience. At Pinetum Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Pinetum
from John B (Brother of Resident) published on 22 October 2024

Submitted via Website • Report

Overall Experience

My sister recently spent some time in Pinetum and received wonderful care.
Thanks to all the staff, they made her stay comfortable and treated her in the most friendly way.
During my visits, I could see the wonderful contacts they had with all the patients.

Reply from Caprice Geisha, Reviews Team at Pinetum

Thank you very much for taking the time to leave us feedback about your experience. At Pinetum Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Pinetum
from Gary M (Son of Resident) published on 11 October 2024

Submitted via Website • Report

Overall Experience

Our mum has been well treated and cared for with dignity and respect. The staff have been sensitive to her needs as well as those of her family and we have felt supported through a difficult few months. We are thankful for the kindness and consideration shown by everyone at the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Pinetum
from Stephanie H (Daughter-in-law of Resident) published on 30 September 2024

Submitted via Postal Card • Report

Overall Experience

My mother-in-law was transferred to Pinetum from the hospital, from being greeted at the door to being taken to her room, she was made really welcome. All staff have been professional, kind and reassuring to my mother-in-law and all her visitors. They ensured she was treated with dignity and as an individual

at all times. The cleanliness of the room is very high standard as is the home, mother-in-law thinks she's in a hotel as the food is nice.

Reply from Caprice Geisha, Reviews Team at Pinetum

Thank you very much for taking the time to leave us feedback about your experience. At Pinetum Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by Care UK in Cheshire

Care UK Locations in Cheshire (6)

Care UK Reviews in Cheshire (276)

Cranford Grange

Pinetum

Pinetum

Pinetum

Pinetum

Station House

Pinetum

Cranford Grange

Cranford Grange

Deewater Grange

Deewater Grange

Cranford Grange

Deewater Grange

Hollins Park

Hollins Park

Hollins Park

Pinetum

Pinetum

Pinetum

Pinetum

Awards / Recognitions (101)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers