Care UK in Cheshire | 6 Care Homes

Review of
Cranford Grange
from Diane M (Wife of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience

I had to make the very difficult decision where to place my husband for end of life care .
He was in hospital for 6 weeks after discovering he had a brain tumour and then moved to Cranford Grange . The care and kindness he received at Cranford Grange was beyond expectation. He was treated with respect

by all staff . They went above and beyond to make sure he was comfortable and cared for . They also supported us through the last days of his life . For which we were very grateful.
The home is run professionally and all the residents seem very content .
I would highly recommend Cranford Grange .

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Review of
Station House
from K S (Next of Kin) published on 10 April 2025

Submitted via Website • Report

Overall Experience

I am happy with the staff and the home they are very friendly and helpful and so caring with the residents and they do lots of activities with the residents and the food is very good.The management are very friendly and helpful.

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Review of
Cranford Grange
from Brian D (Nephew of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience

Making the decision to move your loved one from their own home to a Care home is one of the toughest decisions I've ever had to make but from the first call with the manager at Cranford Grange my mind was put at ease and I was reassured I was dealing with someone who actually cared and was interested.

One of my main concerns was how hard or difficult it would be but again from a quick chat the whole process was explained in full detail and the feeling of a weight being lifted was immediate.
When my Aunt arrived at the home we were both greeted and shown to her room, we were allowed to settle in and nothing was too much trouble for any of the staff.
A week later my Aunt is really happy, she's a different lady she tells me all about her day, her meals and walks me round showing me the beautiful floral displays, I attended today and she was sat in the coffee lounge having a Latte and looked so happy,
It will always be a tough decision but the manager and her team make that transition so much easier.

Reply from Dawn Williams, Home Manager at Cranford Grange

Thank you very much for taking the time to leave us feedback about your experience. It been a true pleasure to welcome your Aunt, a truly lovely lady. Thank you for sharing your very kind words, it means a great deal to us all at Cranford Grange. We look forward to continuing to help her settle into her new home and enjoying a truly meaningful life with us. Thank you most sincerely again for sharing your thoughts and genuine feeling with us.

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Review of
Station House
from San W (Sister of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience

My sister moved into Station House on the 22nd March.She was originally in another home in Liverpool which only had 2 other residents living in there.
I was little worried when my sister moved into Station House.
Since my sister moved myself and all the family could not be more happier. My sister

is loving living there.Staff are amazing and treat my sister with respect .
The staff involve my sister in all activities and let family know what my sister has done with her day.
We were all invited to join the website.
Food is prepared fresh and great
quality.The coffee bar is great for us to have drinks and cake.
I can not thank your wonderful staff for making my sister transition from small home to a large home a wonderful experience.
Kind regards.

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Review of
Station House
from T W (Brother of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience

Thank you for making my sister so welcome we are all very happy with the way you have welcomed us all. The work you all do is amazing my sister is so happy thank you is noway enough to say how we all feel you are all amazing.

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Review of
Hollins Park
from Michael O (Son of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

Hollins park is truly amazing, the staff are so helpful and caring, I feel happy knowing that my mum is so looked after, the care home is an amazing place, very clean and tidy, their is also lots of activity's for the residents to take part of.

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Review of
Pinetum
from Martin P (Son of Resident) published on 4 April 2025

Submitted via Website • Report

Overall Experience

My Mum is currently in the home having come out of hospital.The friendliness of the staff and the general feel of the home compared to other homes I have seen is on another level.Every member of staff seems to love working there and I can only imagine that this atmosphere is created from the top down.

I cannot thank them enough for their genuine kindness.

Reply from Hannah Story, Home Manager at Pinetum

thank you very much for taking the time to leave us feedback about your experience.
We're so pleased to hear that your mum is settling in well and that you've felt the warmth and kindness from our team. Creating a welcoming and supportive environment is something we truly care about, and it's wonderful to know that this has made a positive impression. At Pinetum Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks the Care UK team

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Review of
Cranford Grange
from Lucinda C (Daughter of Resident) published on 3 April 2025

Submitted via Website • Report

Overall Experience

My Dad has been a resident of Cranford Grange since May 2023 and the care he receives is outstanding
The staff cannot do enough to help both Dad and myself, my Mum and brother, they are all wonderful and look after Dad so well, it makes a difficult situation far easier to live with

Reply from Dawn Williams, Home Manager at Cranford Grange

Sincerely thank you very much for taking the time to leave us feedback about your experience. Its our pleasure to provide the best possible care for your father, he is a true gentleman and our team enjoy doing what we do best because of residents like your father.
At Cranford Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one, and your comments are a valuable insight to care at Cranford Grange.

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Review of
Hollins Park
from Barbara I (Power of Attorney of Resident) published on 25 March 2025

Submitted via Website • Report

Overall Experience

It's my absolute pleasure to give Hollins Park and all the team a massive thank you for their excellent service care dedication and time given to my long-standing friend.. they have been nothing but exemplary with their compassion and understanding of my friend's needs... if you're looking for a residential

place for your family or friends, you couldn't find a nicer place... thank you for giving me peace of mind knowing he is warm secure and happy under your roof.. with warmest regards,

Reply from Hannah Story, Home Manager at Hollins Park

thank you very much for taking the time to leave us feedback about your experience.

It's truly rewarding to hear how much our team's care and dedication have meant to both you and your friend. At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Many thanks the Care UK team

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Review of
Hollins Park
from J R (Daughter of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience

This care home has a genuine warmth and amazing staff at every level.

I can see that Mum is receiving exceptional nursing care and I believe this has helped her to get the most that she can out of life, despite the challenges of her condition.

Just as importantly, I can see that she is being

treated as the unique person that she is and, that she is valued and respected by her nurses and carers.

As a relative I have felt supported at every stage of Mum's journey and have really valued the transparency and expertise of the team as I have had to navigate areas that are new to me (from health decisions to funding) and nothing has been too much trouble for any of them.

My family and I have felt welcome every time we have walked through the door and my young child in particular, looks forward to seeing 'her friends' (the carers) as well as Nana, when she visits.

Although of course we wish Mum didn't need a care home at all, we count ourselves extremely lucky to have found this one.

Reply from Hannah Story, Home Manager at Hollins Park

Thank you very much for taking the time to leave us feedback about your experience.

We're delighted that you and your family feel welcomed and supported every step of the way your little one's visits and friendships with our team are especially heartwarming! At Hollins Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Many thanks the Care UK team

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Review of
Cranford Grange
from A D (Respite Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience

My father's dementia over Christmas became more acute and we realised he was unsafe at home. One member of staff and the fantastic team worked quickly to accommodate him for 4 weeks while the family began planning.
The care he received was excellent and after a week he quickly settled in. The staff

were always friendly, professional and helpful. Dad very quickly became stable again thanks to their care.
As a nurse myself it was lovely to observe how gentle, kind and patient the staff were with the residents even during challenging moments. There was always plenty of staff around.
We were able to bring dad home with family care and support but should the situation change i would have no hesitation in contacting the staff member and Cranford Grange again.
I would definitely recommend this home to anyone. Thank you to all the team.

Reply from Dawn Williams, Home Manager at Cranford Grange

Thank you very much for taking the time to leave us feedback about your experience. It was our pleasure provide care for your father and to act swiftly especially at a time when families need our help the most. We are so pleased to be able to facilitate the respite while home care was arranged. Please do contact us, if you ever need our help again. Thank you for your kind words too, which the entire team truly appreciate.
At Cranford Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and wish your father well.

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Review of
Pinetum
from J C (Daughter of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience

My father is staying here for end of life care. He has received a lot of encouragement from the staff to be involved in activities and went from being bed ridden to walking about and chatting with the lovely staff members. He is happy here and is safe to wonder about with no risk of getting outside.

It is very clean and tidy, staff work hard and are friendly. They have a resident bunny too.

Reply from Caprice Geisha, Home Manager at Pinetum

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Pinetum Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Pinetum
from Yvonne R (Friend of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

My friend is currently at Pinetum and we couldn't ask for more everyone is friendly and helpful , she is treated with kindness and dignity, the staff have a gentle approach at all times.. her medical needs are met swiftly and we have nothing but gratitude to those who are caring for her when we are

not able to be there . She has been lucky with her room and it overlooks the garden everywhere is cleaned continuously to a very high standard, and dietry needs are met again to a very high standard . It's a 10 out of 10 for me Keep up the good work Pinetum.

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Review of
Pinetum
from Ann S (Wife of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

Whilst my husband has only been a resident at Pinetum for a short time, we have been very warmly welcomed and made to feel part of the home community by both management and staff, the level of care in all departments has been very good.

Reply from Caprice Geisha, Home Manager at Pinetum

Thank you very much for taking the time to leave us feedback about your experience.
At Pinetum Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Pinetum
from S K (Daughter of Resident) published on 3 March 2025

Submitted via Website • Report

Overall Experience

All the staff are very friendly, helpful and treat the residents with dignity and respect. The building and facilities are well maintained and a good standard of cleanliness is maintained. A good number of activities are offered and overall I was very happy with the care Mum received.

Reply from Caprice Geisha, Home Manager at Pinetum

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Pinetum Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Station House
from Ann P (Niece of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

We were holding a 103 birthday party for my aunt. When we got there they had gone to do much trouble including organising music!
Everybody was really friendly and kind to everybody, they were all amazing!

Reply from Caprice Geisha, Home Manager at Station House

Thank you very much for taking the time to leave us a review about your experience.
At Station House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Pinetum
from M T (Husband of Resident) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience

Can't praise the manager and staff enough. Excellent.

Reply from Caprice Geisha, Home Manager at Pinetum

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Pinetum Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Cranford Grange
from Gill P (Daughter of Resident) published on 13 February 2025

Submitted via Website • Report

Overall Experience

Mum has been at Cranford Grange for 17 months, having gone initially for some respite. The team at Cranford Grange are truly wonderful, happy, professional, approachable and clearly enjoy working there. Mum is so settled and safe now and it is down to the wonderful care she receives. She joins in with

the activities, social events and enjoys the company of the other residents.

Reply from Dawn Williams, Home Manager at Cranford Grange

Thank you very much for taking the time to leave us feedback about your experience. We take great pride in delivering high quality care and facilities for the residents and are so pleased to hear your mother enjoys them. We really do appreciate you taking the time to leave a review to help the mine field of looking for a care home, and are so pleased your mother stayed at Cranford Grange its a pleasure to have her with us. Thank you again.

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Review of
Cranford Grange
from N B (Daughter of Resident) published on 24 January 2025

Submitted via Website • Report

Overall Experience

My father made the decision to become a permanent resident at Cranford Grange, having successfully lived independently for some time. This was a huge change for him but it has all gone really smoothly, thanks to the dedicated and caring staff. From the moment we made the decision to the time of moving

in, we felt supported and valued.
He is really enjoying the sociable meal times and the many and varied activities.
Staff from all departments take an interest in his welfare and ensure that he is well looked after.
Even before the refurbishment was completed, Cranford Grange offered superb facilities. Now it is absolutely wonderful. I have found that there are opportunities for the residents to share their opinions and suggest activities that they would like. We feel very welcome when we visit too.
The team at Cranford clearly do care for the residents and I highly recommend it to anyone considering a care home.

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Review of
Deewater Grange
from Nigel C (Son of Resident) published on 19 January 2025

Submitted via Website • Report

Overall Experience

My mum is a resident at Deewater Grange Care Home, and has been a resident for 2 years. Mum was initially in the general care area, but as her needs changed is now in dementia care. She is most definitely happy and settled. Both admin and care staff are very friendly and helpful, and I think, as a relative,

it helps to develop a relationship with the staff, as your specific requests then become more like a conversation. Mum's room and facilities generally are super-modern, spacey and well laid out. There are lounges and a cafe on site, which means a change of scenery is possible during a visit. I would recommend Deewater Grange to family or friends.

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Care Homes Owned by Care UK in Cheshire

Care UK Locations in Cheshire (6)

Care UK Reviews in Cheshire (286)

Cranford Grange

Station House

Cranford Grange

Station House

Station House

Hollins Park

Pinetum

Cranford Grange

Hollins Park

Hollins Park

Cranford Grange

Pinetum

Pinetum

Pinetum

Pinetum

Station House

Pinetum

Cranford Grange

Cranford Grange

Deewater Grange

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