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Care Homes Owned by Care UK in Cleveland & Teesside

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK in Cleveland & Teesside

Only the locations & reviews in Cleveland & Teesside for Care UK are showing below.

View the details of all 170 locations (with 12445 reviews) owned by Care UK

Care UK Locations in Cleveland & Teesside (3)

 

3 Care Homes owned by Care UK in Cleveland & Teesside

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The Willows

Woodside Resource Centre, Cavendish Road, Middlesbrough TS4 3EB 

9.9 37 reviews
"After a short spell in hospital, it was clear that Dad was no longer able to manage at home, on 7/5/24 he became a resident at The Willows.…"   Read all 37 reviews
Location Type Care Home

The Willows care home provides specialist nursing, residential and dementia care for older people on a respite or permanent basis. Designed for purpose, the home offers ensuite bedrooms that have been set up to ensure privacy and comfort. The care… Read more about The Willows

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 60 Rooms from £1,277 / week
Hadrian Park

Marsh House Avenue, Billingham TS23 3DF 

9.8 76 reviews
"My grandad spent his last 6 months in this home and they are all absolutely amazing. Would do absolutely anything for their residents and…"   Read all 76 reviews
Location Type Care Home

Having fun, keeping active and receiving the best of care is what living at Hadrian Park care home is all about. The team provides residential and dementia care, as well as short-term respite care that is personalised to the needs and interests of each… Read more about Hadrian Park

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 74 Rooms from £1,188 / week
Elwick Grange

Elwick Road, Hartlepool TS26 9LX 

9.8 89 reviews
"The staff arranged some great activities throughout December. Christmas felt very homely for my friend, she enjoyed meeting Santa! The…"   Read all 89 reviews
Location Type Care Home

Elwick Grange offers residential and dementia care from a pleasant setting close to the centre of Hartlepool. The modern, purpose-built care home has a highly qualified team that provides the very best standards of care. Team members receive the latest… Read more about Elwick Grange

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 60 Rooms from £1,221 / week

Care UK Reviews in Cleveland & Teesside (202)

9.7
Care UK has a Group Review Score of 9.7 (9.721) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

Elwick Grange

from A L (Daughter of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home. Great staff. Lots of activities for residents. Food looks lovely.

Reply from Caprice Geisha, Home Manager at Elwick Grange

Thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review of

Elwick Grange

from R A (Friend of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff arranged some great activities throughout December. Christmas felt very homely for my friend, she enjoyed meeting Santa! The staff were outstanding, treating residents as family. the staff at Elwick Grange work so hard with great commitment and integrity.

Reply from Caprice Geisha, Home Manager at Elwick Grange

Thank you very much for taking the time to leave us feedback about your experience.


At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review of

Elwick Grange

from E A (Daughter of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Elwick Grange made sure that residents and visitors were kept up to date with anything and everything that would be going on for the lead up to Christmas. Mam and myself felt personally included and very much a big part in mam's daily life which the fantastic team have always made me feel.

Reply from Caprice Geisha, Home Manager at Elwick Grange

Thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review of

Hadrian Park

from Michelle H (Granddaughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is in a league of its own. You will not find another care home like this in the area the staff and management are absolutely amazing they go above and beyond. Sadly, my grandad got put on end of life a week before Christmas and the staff here were absolutely amazing, not just with my
grandad but with me as well. I didn't leave his side for days and they made sure I wanted for nothing, bedding, pillows even coming in with food for me saying I had to eat. Sometimes just checking I was ok, I honestly do not think I could of got through the most devastating time of my life without my Hadrian Park family. I will be forever grateful to them, the standard of care they give is exceptional. If your loved one needs a home this is the place for them.

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Review of

Hadrian Park

from Chloe H (Great-granddaughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad spent his last 6 months in this home and they are all absolutely amazing. Would do absolutely anything for their residents and the family. I would highly recommend this home to anybody who asked. They turned into friends not just people. Even on his funeral they all asked about it, and some
of them even came. Thank you so much for making my grandads last 6 months enjoyable. Always up to something, even taking them on days out. You should all be so proud of yourselves and the manager is an amazing person. She's a credit to that home.

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Review of

Hadrian Park

from Kirsty D (Granddaughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has brilliant management and staff go above beyond for clients and family. My grandma is here and it's like going from home to home, nothing is ever too much for them. The daily activities are brilliant and get all residents involved. The shops and pub is a 2 minute walk if you wanted
to take a family member for a meal or drink, lovely gardens to sit and enjoy sun, of course when sunny. I would definitely recommend this home.

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Review of

Elwick Grange

from Denise S (Daughter of Resident) published on 20 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff and really helpful, mam enjoys the food. They encourage mam to be more mobile, they keep her clean and taken care of.
Her room is pleasant and kept nice and clean. I am happy that mam is happy and been so well cared for.

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Review of

Elwick Grange

from P W (Nephew of Resident) published on 20 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is in Elwick Grange, she is very happy there. The home is very clean and the staff are very helpful. They always go above and beyond to ensure everyone is cared for.

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Review of

Elwick Grange

from Gerald S (Son-in-law of Resident) published on 20 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the cleanliness and the overall quality and decor of the home. The staff are very confident and can no do enough to ensure my relation is happy.

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Review of

Elwick Grange

from Ian S (Son of Resident) published on 22 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant service dad loves it. The staff are polite and attentive to the needs of the residents. As soon as you mention anything is always done quickly with a smile on their faces. No complaints or recommendations just keep on doing what you are doing.

Reply from Caprice Geisha, Reviews Team at Elwick Grange

Thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review of

The Willows

from Clare G (Daughter of Resident) published on 21 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a short spell in hospital, it was clear that Dad was no longer able to manage at home, on 7/5/24 he became a resident at The Willows. The care he receives is nothing short of excellent, he's encouraged to take part in activities when he can. The staff are sensitive and compassionate, what more
could you ask for. Whether you pass a cleaner, carer or a nurse in the corridor there is always a smile/hello. A very well-managed home with a great team doing great work, from the laundry to the nurses and carers and admin. Keep up the good work!

Reply from Caprice Geisha, Reviews Team at The Willows

Hi Clare, thank you very much for taking the time to leave us feedback about your experience. At The Willows Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review of

Elwick Grange

from A C (Son of Resident) published on 20 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Elwick Grange for over a year. The decision to place my mother in a care home was a very difficult one. However, Elwick Grange, the staff, quality of care and the whole environment are excellent. Well done Elwick Grange.

Reply from Caprice Geisha, Reviews Team at Elwick Grange

Thank you very much for taking the time to leave us feedback about your experience.At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review of

Elwick Grange

from F H (Daughter of Resident) published on 25 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam came for respite in August this year and luckily was able to secure a permanent room. She is well care for at this home, it's warm, the staff are friendly and approachable and I feel my mam is happy here. A particular mention to the girls who entertain the residents, who do their best to stimulate
their brains. Also to two staff members in particular who she really feels comfortable with, thank you.

Reply from Caprice Geisha, Reviews Team at Elwick Grange

Thank you very much for taking the time to leave us feedback about your experience. At Elwick Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review of

Hadrian Park

from Eileen J (Daughter of Resident) published on 17 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Carers go out of their way to help and cannot fault them. However at the moment no dishwasher in the kitchen carers have to wash pots which is taking them away from their post to be there for residents, also not exactly hygienic (a restaurant or cafe wouldn't get away with it) no salad available at
the weekend, no porridge this morning and sorry no marmalade for your toast. At £1100 a week you would expect a bit better. Sorry to have to post this.

Reply from Samantha Debenham, Reviews Team at Hadrian Park

Thank you for your kind comments towards the care residents receive at Hadrian Park. Our carers do indeed go above and beyond consistently to ensure residents are happy and comfortable. Our dishwasher had recently broken however this has now been fixed, and was attended to as quickly as we were able to. Food items can always be requested by residents and relatives, and we will do our best to make these available when brought to our attention.


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Review of

Elwick Grange

from J W (Son of Resident) published on 10 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are all very friendly and willing to help in any way they can. The food is excellent and my father is very happy with the care he is receiving, as I am

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Review of

Hadrian Park

from S K (Partner of Resident) published on 10 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home and staff are excellent, my partner is well looked after, the staff regularly go above and beyond with residents, building up great relationships and taking time with the residents. The staff are never too busy to listen and help and they always take time to find something my partner will eat.
The staff encourage the residents to get the very best out of every one of them. Many of the residents have individual needs and they all seem to be fully catered for.

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Review of

Hadrian Park

from Shaun W (Son of Resident) published on 4 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in Hadrian Park since April 2023 due mainly to mobility issues and not being able to care for herself at home.
I have found the home an excellent place for her as she loves to have company around her.
All of the staff are caring, friendly, polite and seem to be very happy
in their roles.
The home is very clean, has a great atmosphere, and organises daily/weekly activities for all of the residents.
They also organise events around dates such as World Cup, Christmas, Halloween, etc, and regularly have to visit singers and trips to the local pub and social clubs.
I am very happy with the care my mum is receiving and would definitely recommend Hadrian Park.

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Review of

Hadrian Park

from P E (Sister of Resident) published on 4 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been at Hadrian Park for a few months now. He has settled in well. Which I must say is down to all the staff who are all friendly and caring from the carers to housekeeping. The entertainment team does a fabulous job of keeping everyone happy with different activities for all to join
in. The management are always available to help with any problems that come up. Thank you Hadrian Park for making the transition into the care system so easy. Keep up the fantastic work everyone.

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Review of

Hadrian Park

from Mark J (Son of Resident) published on 4 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had a much-loved member of our family cared for at Hadrian Park for the past 9 months, and cannot praise the amazing team of staff enough for the love, care and attention they give her. From the beginning, they made the transition as easy as they could, and consistently provide a high level
of care that gives us the peace of mind to know she is in good hands. I visit the home often enough to see the many demands on their time, and yet they remain professional and caring at all times. The staff at Hadrian Park are a credit to the home and their profession. Thank you.

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Review of

Hadrian Park

from Sandy T (Daughter of Resident) published on 4 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff at Hadrian Park are friendly, professional and accommodating. They go above and beyond to provide the care needed.
The care home is clean and welcoming although some of the rooms do require a little freshening up.
Would definitely recommend Hadrian Park to anyone looking for a caring, secure
environment for their loved one.

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Awards / Recognitions (101)

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