Care Homes Owned by Care UK in Gloucestershire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK in Gloucestershire

Only the locations & reviews in Gloucestershire for Care UK are showing below.

View the details of all 170 locations (with 12445 reviews) owned by Care UK

Care UK Locations in Gloucestershire (2)

 

2 Care Homes owned by Care UK in Gloucestershire

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Sandfields

St Georges Road, Cheltenham GL50 3EL 

9.8 141 reviews
"My father is very well cared for at Sandfields. The staff quickly worked out how to deal with his needs. The care, support and attention to…"   Read all 141 reviews
Location Type Care Home

Located in Cheltenham, Sandfields is a purpose-built care home providing quality residential, respite, nursing and dementia care. Built over three floors, Sandfields is the epitome of comfortable living. The floors are divided into two suites, each… Read more about Sandfields

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 90 Rooms from £1,824 / week
Scarlet House

123 Westward Road, Ebley, Stroud GL5 4SP 

9.6 149 reviews
"The first thing that struck me when I began to live in this home was the friendly nature of all the staff. That has continued throughout my…"   Read all 149 reviews
Location Type Care Home

Scarlet House is an ultra-modern care home providing round the clock residential, nursing and dementia care, on a respite or permanent basis. Situated in the heart of Stroud, the care home provides the ultimate in comfort and luxury, with excellent… Read more about Scarlet House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 86 Rooms from £1,627 / week

Care UK Reviews in Gloucestershire (290)

9.7
Care UK has a Group Review Score of 9.7 (9.721) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

Scarlet House

from W H (Resident) published on 3 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The first thing that struck me when I began to live in this home was the friendly nature of all the staff. That has continued throughout my stay. Nothing is too much trouble. From the manager to the latest recruit, their sole aim is to please the client. It was not my choice to be a full-time resident
before, circumstances changed that decision and this was definitely the right one.

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Review of

Scarlet House

from J W (Friend of Resident) published on 24 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Scarlet House is a lovely clean care home, bright and airy. The coffee hub is a great asset in getting residents gathering and chatting with visitors. This area nearly always has a great vibe. On the odd occasion it's empty, guess there's been other activities on as there are quite a lot of these. Rooms
are comfortable and adequate Especially with so many places to go. There's a cinema with a bar, quiet rooms, lounges, a garden and clean dining rooms. Overall a great place.

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Review of

Scarlet House

from M L (Daughter of Resident) published on 6 February 2025
Overall Experience  Overall Experience 1.0 out of 5

My mother suddenly lost her sight in June 2024 and was admitted into Scarlet House urgently. Her care has been mostly neglectful until my brother and I contacted the CEO and adult social care having complained to manager, deputy manager and care team, with none or little change. It was only after my
mother fell in her bathroom and broke both hips and was hospitalised that things improved and a safe guarding inspection was carried out. I am much happier with her care now but it has been a long fight to improve it.

Reply from Samantha Debenham, Reviews Team at Scarlet House

Thank you for taking the time to leave feedback for Scarlet House and sharing your experience. I would like to take this opportunity to deeply apologise for the distressing situation you and your mother have gone through. We truly regret that your mother's care did not meet the high standards we strive to provide. We are grateful for you providing feedback and bringing your concerns to our attention. I would like to assure you that all feedback is welcomed, and the Home Manager will always welcome all feedback whether that be positive or constructive. You can alternatively contact the Compliments and Complaints Team on complimentsandcomplaints@careuk.com. We will always be committed to making improvements where required and to prevent such situations in the future. I am pleased to read you are now happier with the care being received for your mother. Thank you once again. Best wishes.


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Review of

Scarlet House

from A D (Daughter of Resident) published on 29 January 2025
Overall Experience  Overall Experience 4.0 out of 5

Excellent care, nothing is too much trouble, staff are always friendly and helpful. Would recommend Scarlet House highly.

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Review of

Scarlet House

from Heidi O (Daughter of Resident) published on 27 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My dad has been living at Scarlet House for two years. The staff are kind and professional. I can see that they know my dad very well and treat him with love and dignity.
There is a well orgainsed, proactive vibe in all operational areas of the home and staff strive to meet high standards in the running
of the home.

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Review of

Scarlet House

from L M (Niece of Resident) published on 27 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My aunt and uncle entered Scarlet House almost a year ago. During this time they have been well looked after by caring and attentive staff. Every time we entered the premises it is clean as well as their rooms. Well tended and the surroundings very pleasant indeed.
I have every confidence in the safely
at the residents at the home.

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Review of

Scarlet House

from Shaun M (Son of Resident) published on 27 January 2025
Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care and attention the team pay to Mum. The home helps keep her independence , which is very important to us all.

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Review of

Scarlet House

from T C (Daughter of Resident) published on 27 January 2025
Overall Experience  Overall Experience 5.0 out of 5

A very warm and lovely place for Dad to live in and for us to visit him, all the staff are so very friendly and nothing is too much trouble. They are all so kind and thoughtful.

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Review of

Scarlet House

from Kay J (Daughter of Resident) published on 24 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has been living in the home since March 2024, she has adapted well and she is content and relaxed. Also she has had less medical problems since she has been at the home. We have had a rough year but the staff have supported us as well as taking good care of our mum. The home was hit with a D&V
virus in November and quickly got their system in place to deal with it and with the nursing and care the residences received prevented a lot of them going to hospital. We have enjoyed the events through the year and feel part of the home.

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Review of

Scarlet House

from K J (Son of Resident) published on 24 January 2025
Overall Experience  Overall Experience 4.0 out of 5

My mum seems to have settled into Scarlet House as well as can be expected.

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Review of

Scarlet House

from N T (Resident) published on 24 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Very good experience. Care staff are nice to me, I take part in all activities. I am happy to live at Scarlet House.

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Review of

Scarlet House

from Rebecca W (Daughter of Resident) published on 24 January 2025
Overall Experience  Overall Experience 4.0 out of 5

Scarlet House has a nice atmosphere, very welcoming. Staff are always pleasant and keep me informed of changed or concerns with dad. Lots of effort made with activities and all residents being included when they want too. Dad has taken a while to settle in but he has enjoyed the Christmas period here
and is happier.

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Review of

Scarlet House

from D H (Wife of Resident) published on 24 January 2025
Overall Experience  Overall Experience 5.0 out of 5

We first encountered Scarlet House for a respite stay for my husband in 2024. However after a lengthy hospital stay it was not possible to continue to be cared for at home. He was admitted to Scarlet House. This has proved a successful move, he is monitored and cared for and with his developing dementia
is treated with dignity and patience.

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Review of

Scarlet House

from C A (Wife of Resident) published on 24 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Very happy with my husbands care. He is very settled and happy.

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Review of

Scarlet House

from Deryck W (Son of Resident) published on 23 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident in Scarlet House for over 4 years now. We can not praise the staff on the unit and managers enough for the exceptional care that Mum is receiving.
The activities schedule is really good to and residents are encouraged to take part.
I would recommend Scarlet House to anyone
who is looking for care for an elderly relative.

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Review of

Scarlet House

from S H (Daughter-in-law of Resident) published on 16 January 2025
Overall Experience  Overall Experience 4.0 out of 5

All the staff go above and beyond to aid and comfort residents when they are at their most vulnerable. The staff are sometimes pushed to their limits time wise but always helpful

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Review of

Scarlet House

from Clive H (Friend of Resident) published on 14 January 2025
Overall Experience  Overall Experience 5.0 out of 5

We as a family feel extremely pleased that were able to get my daughter into Scarlet House. We're very pleased with the staff and care she is getting. I find the home to be warm and friendly and I complement and thank all the staff.

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Review of

Scarlet House

from Tania M (Stepdaughter of Resident) published on 10 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Our step-father was only with Scarlet House for a very short time at end of life, but we were very impressed with the care and attention that he received. Thank you all.

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Review of

Scarlet House

from M S (Niece of Resident) published on 2 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My aunt is staying at Scarlet House and I am so pleased with everything there. From the moment you walk in from the receptionist to the entertainment on a daily basis. All the staff are so kind and professional. The home manager is always available for a chat if needed.

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Review of

Sandfields

from Claire W (Daughter of Resident) published on 1 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My father is very well cared for at Sandfields. The staff quickly worked out how to deal with his needs. The care, support and attention to detail provided on his suite is outstanding. Everyone is so kind, very helpful and friendly. The team leaders run the suite very efficiently and the team works
extremely well together. The activities team are welcoming and runs a big program of activities for all abilities. They are brilliant with the residents, creative and welcoming. Everyone has been so kind and helpful since Dad arrived 6 months ago. It's a lovely care home with a very homely environment and a well-kept garden. Dad loves the food, afternoon tea and going to the cafe downstairs. His room is modern, clean, warm and safe.

Reply from William Parry, Reviews Team at Sandfields

Thank you for taking the time to review our home. It is amazing to hear about your experience with us at Sandfields.


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Awards / Recognitions (101)

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