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Care Homes Owned by Care UK in Hertfordshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK in Hertfordshire

Only the locations & reviews in Hertfordshire for Care UK are showing below.

View the details of all 170 locations (with 12445 reviews) owned by Care UK

Care UK Locations in Hertfordshire (2)

 

2 Care Homes owned by Care UK in Hertfordshire

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Snowdrop House

Baldock Street, Ware SG12 9DT 

9.8 101 reviews
"My mother initially went into Snowdrop House for a 2 week respite period for back pains. Her initial settling in period was extremely…"   Read all 101 reviews
Location Type Care Home

Snowdrop House in Ware delivers a full range of care services for older people, including residential, dementia and nursing care and respite services. The purpose-built home combines high-quality, personalised care with a luxurious lifestyle. The… Read more about Snowdrop House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 70 Rooms from £1,772 / week
Knebworth

59 London Road, Woolmer Green, Knebworth SG3 6JE 

9.7 130 reviews
"Lovely care ome - staff are amazing - have been made to feel welcome by other residents - all my care needs are met as and when required -…"   Read all 130 reviews
Location Type Care Home

Knebworth care home offers permanent and short-term nursing and residential care, including for people who are living with Alzheimer's and other forms of dementia. Inside the Knebworth care home there are stunning, hotel-style facilities including… Read more about Knebworth

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 71 Rooms from £1,845 / week

Care UK Reviews in Hertfordshire (231)

9.7
Care UK has a Group Review Score of 9.7 (9.721) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

Snowdrop House

from S C (Son of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother initially went into Snowdrop House for a 2 week respite period for back pains. Her initial settling in period was extremely difficult for her, but with the wonderful help of the staff and management she quickly began to find her feet and enjoy living there. In fact her two week respite has
turned into her new full time home.
I can't speak highly enough of Snowdrop House, it really is a wonderful place for my mum to live. I would say she's done more living in Snowdrop House than she did in the last 5-10 years of living in her own home.

Reply from Jade Rackham, Home Manager at Snowdrop House

Thank you very much for taking the time to leave us such a wonderful review about you experience with Snowdrop House, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It's our pleasure to be able to take care of your lovely mum.


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Review of

Knebworth

from Jolene P (Resident) assisted by family/friend published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care ome - staff are amazing - have been made to feel welcome by other residents - all my care needs are met as and when required - nice to have nurses on site.

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Review of

Knebworth

from J H (Daughter of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I have left Knebworth Care Home after visiting my mother I have always been impressed. My mother is treated like family - with kindness, respect and love. I am constantly touched by the efforts of all the staff to created a wonderful atmosphere for all residents. To be able to trust all the
staff to provide wonderful care is truly admirable.

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Review of

Snowdrop House

from Susan S (Daughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad had to come into care at very short notice 23rd December 2024. A traumatic time for Dad and us as a family - but the absolute kindness, care and respect for Dad has and continues and to be faultless.
We are so very grateful to every member of the staffing team - and Dad tells me how very kind everyone
is to him.

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Review of

Snowdrop House

from James C (Son of Resident) published on 23 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for looking after my dad during his respite stay with you in Jan 2025.
Your staff are friendly and professional and your purpose-built care home is well designed with an open and airy feel to it.
There's a lovely warm and caring atmosphere throughout Snowdrop House from the cafe on the ground
floor up to the cosy seating areas, dining rooms and bedrooms on the other floors.
My dad regained strength during his stay and was able to return home after 2 weeks of care.

Reply from Jade Rackham, Home Manager at Snowdrop House

Thank you very much for taking the time to leave us feedback about your experience at Snowdrop House. We're so pleased to hear you were happy with the care provided for your dad whilst he stayed with us.


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Review of

Knebworth

from M C (Sister-in-law of Resident) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have found the staff very helpful, they are very kind and caring.
The home is very clean and a nice place to be.

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Review of

Knebworth

from M B (Grandson of Resident) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience so far has been excellent. My Nan is clearly being looked after very well with nothing being too much trouble for the excellent staff. In the space of one week, we have seen my Nan grow in confidence and steadily recover from some injuries sustained prior to her time at Knebworth Care
Hone.
The care staff have taken the time to get to know my Nan and understand her needs.
The staff are brilliant and we can have confidence in knowing that my Nan is truly being cared for.

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Review of

Knebworth

from L G (Friend of Resident) published on 13 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came to visit my friend who is 104 years old and lived here for 5 1/2 years. I had lunch with her and everyone was extremely kind and helpful.

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Review of

Snowdrop House

from Carole D (Wife of Resident) published on 3 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My late husband was a resident at Snowdrop House for 18 months. I cannot praise the staff enough for how well they looked after him especially during his last few days. In the early stages he loved sitting in the cafe having a homemade cake and cup of tea. It is such a homely and welcoming care home
which we will be ever grateful for.

Reply from Jade Rackham, Home Manager at Snowdrop House

Thank you so much for taking the time to leave us such lovely feedback about your experience at Snowdrop House. We're so pleased you were happy with the care provided for your husband.


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Review of

Snowdrop House

from Andy O (Son of Resident) published on 17 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was seeking a local nursing home for my Dad, one which could provide the 24-hour care that he required, for the final few weeks of his life. The Snowdrop customer care team visited his home first and was exceptional, he was treated kindly and he was put at ease immediately. They offered a room the
very next day and made all the arrangements, making it a very easy decision for me and the rest of our family. Once at the Home, their ethos to care and attention was seen throughout all members of staff, whether the care team, nurses, management, catering, cleaning team, or groundsmen, every single person had a smile, would say hello to you every time you visited, every person knew Dad by name too. Their activities are endless and exciting, quickly put not only me at ease, with the expert care 24 hours a day, but most importantly, he was so comfortable there and it allowed him to be himself. Amazing team, you would be very welcome if you chose Snowdrop for the care of a loved one

Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you so much for the kind words about Snowdrop House and our team here. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It was our absolute pleasure to be able to care for your lovely dad.


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Review of

Knebworth

from N G (Wife of Resident) published on 22 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is a full-time resident with dementia. I have been pleased that there are many activities. He is cared for with kindness. Always looking smart plus he enjoys his meals.

Reply from Paula Brown, Reviews Team at Knebworth

Thank you for your review, we are most pleased that you have been satisfied with the care and facilities available at the home.


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Review of

Snowdrop House

from R S (Friend of Resident) published on 31 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a beautiful, welcoming care home. You are welcomed by a friendly face, management always says hello and asks me how I am. The cafe has homemade cakes and I've noticed the ambulance crews also pop by. My friend loves being here and calls the carers her family, they are so kind and thoughtful. There
is always something to do, I love visiting I wouldn't hesitate to recommend it.

Reply from Reviews Team, Reviews Team at Snowdrop House

Thank you so much for taking the time to leave us feedback about your experience at Snowdrop House. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review of

Snowdrop House

from Elizabeth L (Daughter of Resident) published on 25 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You have looked after Mum so well in her final days. You have been supportive of us and Mum and treated her with dignity and compassion. All of the staff on the second floor are fantastic, so kind, friendly and nothing is too much trouble. Thank you.

Reply from Reviews Team, Reviews Team at Snowdrop House

Thank you for taking the time to leave us such kind words about your experience at Snowdrop House. We're so glad you felt supported during such a difficult time. Your feedback will be passed on to everyone who looked after your lovely mum.


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Review of

Snowdrop House

from E R (Daughter of Resident) published on 14 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Snowdrop House has exceeded my and my family's expectations. This was Mum's second care home and this was obvious this was the place for her. She is very happy and I genuinely feel she is loved and treated with so much dignity. It breaks my heart that she is no longer at home but I truly feel she now
feels at home there.

Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you so much for taking the time to write such kind words about Snowdrop House and the team. It's our absolute pleasure to be able to look after your lovely mum.


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Review of

Knebworth

from Alan J (Nephew of Resident) published on 21 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt came as a respite user and we have been have been very pleased with everything at Knebworth from the time she initially joined, to her movement to become a permanent resident. The care and support offered by the staff has been tremendous, particularly as she has had to attend a number of external
medical appointments. I cannot thank the staff enough for the easy transition and the support we have been given.

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Review of

Knebworth

from Emma K (Friend of Resident) published on 15 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend has been a resident for a few months now, staff are very helpful and kind, they helped with birthday party and made a great fuss.

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Review of

Knebworth

from E P (Daughter of Resident) published on 13 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Knebworth Care Home for 6 months and it has been such an amazing experience. Such a happy, friendly atmosphere - visiting is a pleasure and the staff always make time to talk to the families. Such a comfort to know Mum is in such caring hands.

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Review of

Snowdrop House

from C F (Wife of Resident) published on 2 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, relaxed atmosphere. Cafe in the entrance area very helpful as self-service and a quiet place to bring my husband down to from the dementia floor above. Stop. Very attentive and reassuring. Garden is lovely with different areas to visit. Phone sometimes not answered as maybe staff low at times.

Reply from Samantha Debenham, Reviews Team at Snowdrop House

Thank you for your lovely kind words about our facilities and colleagues. We just want to reassure you that we always have the correct amount of staff on shifts and there is always someone on reception but sometimes they may not always be someone to answer the phone on the suites if all colleagues are delivering care and activities.


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Review of

Snowdrop House

from S T (Daughter of Resident) published on 3 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Snowdrop House was so lovely in my mum’s last two weeks. The care was so lovely and thoughtful to keep her comfortable. Thank you for your kindness and humility. It was really appreciated by all the family. I shall miss the staff and the hospitality.

Reply from Reviews Team, Reviews Team at Snowdrop House

Thank you so much for taking the time to leave us such kind feedback about your experience at Snowdrop House. Your comments will be passed onto the care team who looked after your mum, and they'll be so happy to know you were pleased with the care they provided.


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Review of

Knebworth

from G B (Daughter-in-law of Resident) published on 28 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a gem! A care home that actually cares. My father-in-law has been in Knebworth Care Home for six weeks and we are so pleased with the care he has received. Management and staff are helpful and deal with any queries immediately.

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