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Care Home Owned by Care UK in Lanarkshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Care UK in Lanarkshire

Only the locations & reviews in Lanarkshire for Care UK are showing below.

View the details of all 170 locations (with 12445 reviews) owned by Care UK

Care UK Locations in Lanarkshire (1)

 

1 Care Home owned by Care UK in Lanarkshire

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Cathkin House

147 Glasgow Road, East Kilbride, Nerston, Glasgow G74 4PA 

9.7 55 reviews
"Mum moved to Cathkin House from hospital. The home has a very good reputation in the community. Since moving, I have found the care to be…"   Read all 55 reviews
Location Type Care Home

Cathkin House offers contemporary and homely facilities and quality care with a warm welcome. The skilled team provides expert nursing care for older people, some of whom are also living with mild dementia. The purpose-built care home is warm and… Read more about Cathkin House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Palliative Care
  • 44 Rooms from £1,742 / week

Care UK Reviews in Lanarkshire (55)

9.7
Care UK has a Group Review Score of 9.7 (9.721) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

Cathkin House

from J B (Daughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Cathkin House from hospital. The home has a very good reputation in the community. Since moving, I have found the care to be excellent, the carers are so friendly and caring. Mum is very happy and has settled in well. Her room is warm, clean and comfortable and the support I have received
from staff and management has been exemplary. I so appreciated the care given to mum by the fantastic team at Cathkin House.

Reply from Caprice Geisha, Home Manager at Cathkin House

Thank you very much for taking the time to leave us feedback about your experience.
At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review of

Cathkin House

from Margaret D (Daughter of Resident) published on 24 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The only issue we and mum have is the time taken to be taken to the toilet and how many times it has to be requested. This situation is not helped by the lack of sufficient number of transfer aids available to the care staff to have at their disposal, when it is very common for many residents who require
this service and facility at the same time! The rest of the attention given to my mother is very good.

Reply from Samantha Debenham, Reviews Team at Cathkin House

Firstly, I would like to start by thanking you for taking the time to leave feedback for Cathkin House and thank you for making us aware of your concerns. At Care UK we will always welcome all types of feedback whether that be positive or constructive. I would like to assure you the Home Manager has been made aware of your concerns and this will be looked into. We hope that you will soon see improvements made. I am pleased to read you find the rest of the attention and care provided to be very good. Your feedback will be greatly appreciated by the team. Thank you once again for taking the time to leave your review. Best wishes.


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Review of

Cathkin House

from Ron H (Son of Resident) published on 17 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother settled in right away and say she could not be in a better place. She says the staff are all lovely and the food is very good. Five stars!

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Review of

Cathkin House

from Thomas C (Son-in-law of Resident) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the last fortnight, staff and management have been excellent in caring and meeting my mother in laws needs. As a family, we were concerned about her lack of food intake. We discussed this with the assistant manager who immediately put a care plan in place reassuring us as a family. We also discussed
the possibility of my mother in law attending a family wedding in the new year. Again we were happy to hear that this is possible and again the assistant manager said she will log it in the diary to ensure she attends this family wedding.

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Review of

Cathkin House

from Moira O (Daughter of Resident) published on 10 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident on the 27th September 2024. She is settling in well. We as a family are delighted with the care home. We also have peace of mind knowing she is well cared for. Everyone in the home have been friendly, helpful etc. Could not wish for a better care home. She has everything she
needs, i.e hairdresser, podiatrist, medical staff.

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Review of

Cathkin House

from Audrey M (Daughter of Resident) published on 10 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident from 2021 till she passed away recently.
The home is spotless. The staff are always cheery and helpful. They were kind and caring to Mum but also supportive to me and my family.
Mum was always treated with dignity and respect, with staff often going well beyond their remit to
ensure she was comfortable and happy
The care and compassion given to Mum in her last few days was exceptional. The professionalism of the staff outstanding. And my family and I truly appreciate the compassion and support shown to us at a difficult time.
Thank you.

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Review of

Cathkin House

from E J (Sister of Resident) published on 15 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always welcoming and friendly, and always offer tea to guests. Everywhere is also very clean and residents are always attended to if they require any assistance. I have only seen the staff treat everyone with dignity and respect. Activities are arranged for residents regularly. Safety
and Security are also paramount to staff with codes to access the building and log books to record visits - this is assuring to know residents' safety is always a priority.

Reply from Caprice Geisha, Reviews Team at Cathkin House

Thank you very much for taking the time to leave us feedback about your experience. At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review of

Cathkin House

from Sandy M (Son of Resident) published on 15 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always greeted cheerfully by all the staff, without exception. Staff are good at using my mum's name and seem to know to give her sufficient time to respond. Appreciate the range of activities offered. Staff are very patient in dealing with my mum's restricted mobility.

Reply from Reviews Team, Reviews Team at Cathkin House

Thank you very much for taking the time to leave us feedback about your experience. At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review of

Cathkin House

from David M (Son of Resident) published on 14 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From first impressions to each visit, we have been very pleased with all aspects of Cathkin House, in particular the welcoming and caring staff. My mum has settled in well, she is visibly being well cared for which is a tremendous relief knowing her needs. We must highlight the excellent management
team who are caring and professional but have a personal touch too. Our family very much appreciates it, thank you.

Reply from Caprice Geisha, Reviews Team at Cathkin House

Thank you very much for taking the time to leave us feedback about your experience. At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review of

Cathkin House

from Craig F (Son of Resident) published on 30 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is in Cathkin House Care Home and I could not be any happier with the care that she is receiving.
The staff are absolutely wonderful and have the resident's best interests and care in mind at all times which is very comforting. They are so professional at their jobs and 'always' take the time
to speak to us when we are in. Nothing is a problem and for us as son\daughter, they have made it so easy for us, especially at the beginning which was a worrying and stressful time for us.
My mum is very happy there and as a family, we all agree that we could not have found a better home for her to live.
Words cannot express how appreciative we are of everything Cathkin House, it's an absolute gem.
Also, a special mention to the housekeeping staff, the care home is immaculate and again, not a visit goes by without them saying hello.
5 stars for everything, cannot recommend it enough.

Reply from Martha Piper, Reviews Team at Cathkin House

Thank you very much for taking the time to leave us feedback about your experience.
At Cathkin House Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team


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Review of

Cathkin House

from Senga N (Daughter of Resident) published on 29 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in the care home for just under a year. She settled in from day one. The management and staff are really caring and work really hard to provide her daily needs. There is something different on every day, it could be bingo, board games and entertainers. The rooms are kept very
clean and the food is great. We are kept up to date with the care she receives, doctor appointments, hairdressers and chiropodist appointments etc. We cannot recommend them enough they are all doing a great job. Well done to all the staff.

Reply from Martha Piper, Reviews Team at Cathkin House

Thank you very much for taking the time to leave us a review about your experience.
At Cathkin House Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team.


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Review of

Cathkin House

from Christine C (Daughter of Resident) published on 29 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we absolutely appreciate the love and care that goes into looking after our mum. The first time I walked in I felt a sense of peace and love and felt my mum would be happy here and we are right. The love and care she gets is second to none. Nothing is any bother and the staff go above and
beyond their job to ensure the residents are lived and looked after.

Reply from Caprice Geisha, Reviews Team at Cathkin House

Thank you very much for taking the time to leave us feedback about your experience.
At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review of

Cathkin House

from Carol H (Daughter of Resident) published on 29 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at my mum's care home are fabulous with her. She has dementia and struggles to be active but the staff seem to be able to include her in everything that is happening daily. Staff always keep me informed on how Mum is doing and are alway comforting and empathetic with her needs. I believe when
a family member has dementia the whole family suffer with them but I am completely confident in Cathkin House care home staff and can’t thank them enough for taking great care of my mother.

Reply from Caprice Geisha, Reviews Team at Cathkin House

Thank you very much for taking the time to leave us feedback about your experience.
At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review of

Cathkin House

from Kay M (Daughter-in-law of Resident) published on 29 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the minute we viewed Cathkin and then met the staff, we knew it was the absolute the right place for our dad. We have been able to enjoy him and not worry about him - for the first time years, we know he is getting the best care possible. Four members of staff, in particular, what a fabulous job
you do for him, he is incredibly lucky to have access to such caring and considerate people. The home is clean, it doesn’t smell like a care home. It really is a home away from home and I will forever recommend it. 10/10.

Reply from Caprice Geisha, Reviews Team at Cathkin House

Thank you very much for taking the time to leave us feedback about your experience.
At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review of

Cathkin House

from J M (Sister of Resident) published on 12 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have only been using this service for five weeks but it has given us as a family peace of mind knowing our sister is being well looked after and is in a safe environment. The staff have made us as a family feel welcome whenever we come to visit.

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Review of

Cathkin House

from Walter M (Son of Resident) published on 15 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in the care home for approximately six weeks. Although it took her a few weeks to settle the staff and management have always been very attentive and available for family to talk too. Mum comments often how well-fed she is and how well she is taken care of. The change in her over the last
six weeks has been remarkable and she is very happy.

Reply from Holly Cole, Reviews Team at Cathkin House

Hi Walter, thank you very much for taking the time to leave us feedback about your experience. At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team


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Review of

Cathkin House

from P M (Husband of Resident) published on 23 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The place is tidy, smart and the staff and management are excellent. My wife has put on weight since she came in the home and her pain is managed very well. Care delivery has been excellent and the staff could not do enough for her.

Reply from Martha Piper, Reviews Team at Cathkin House

Thank you very much for taking the time to leave us feedback about your experience.
At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.


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Review of

Cathkin House

from J T (Son of Resident) published on 22 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the care home to be very friendly and above all, my mum is well looked after. It is near to where I live and easy for me to get to on a regular basis.

Reply from Martha Piper, Reviews Team at Cathkin House

Thank you very much for taking the time to leave us feedback about your experience.
At Cathkin House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.


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Review of

Cathkin House

from Susan T (Sister of Resident) published on 9 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a delight it is to visit my sister at Cathkin House Care Home. Her care has been outstanding, carried out by extremely professional, courteous and caring staff, it is obvious that it is a great place to work. My sister is happy and her health and well-being have improved enormously in the last
five months. Thank you all so much.

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Review of

Cathkin House

from Annie M (Mother of Resident) published on 9 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since coming to the care home, I have seen a great improvement in my daughter's health and well-being.

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