Only the locations & reviews in London for Care UK are showing below.
View the details of all 170 locations (with 12640 reviews) owned by Care UK
69 Pennington Drive, Enfield, London N21 1TG
"Mum came to Elizabeth Lodge after a 14-week hospital admission, and her previous care home was no longer able to meet her needs. I felt…" Read all 71 reviews
Elizabeth Lodge is a modern, purpose-designed care home in Enfield offering quality care in an elegant and stylish environment. The team provides personalised residential, nursing and respite care for older people, including those living with dementia.… Read more about Elizabeth Lodge
71 Hatch Lane, Chingford, London E4 6LP
"I am very impressed with all the staff of the home from the manager down. They all seem to know the residents well and engage fully with…" Read all 58 reviews
Ivy Grove in Chingford is a luxurious care home that offers the ideal setting for personalised care of the highest standard. The dedicated team provides residential and dementia care on a permanent or short-term basis. The home boasts a stunning collection… Read more about Ivy Grove
2 Frognal Avenue, Sidcup DA14 6LF
"Our father had been a resident at Smyth Lodge for about 17 months before he sadly died in January this year and the care he received was…" Read all 80 reviews
The team at Smyth Lodge in Sidcup delivers the best in residential, nursing and dementia care. All aspects of residents' care are fully personalised to their needs, preferences and wishes. This purpose-built home offers a luxury lifestyle with the… Read more about Smyth Lodge
127 Highbury New Park, Islington, London N5 2DS
"My mum has been living at Highbury New Park for nearly a year now and I want to say how happy I am with the decision we made as a family to…" Read all 48 reviews
Conveniently situated in Islington, North London, Highbury New Park delivers high quality care and support for older people. They also run a day club designed for older people in the local area. Residents can enjoy bright and spacious bedrooms, complete… Read more about Highbury New Park
123 Westmead Road, Sutton SM1 4JE
"Tennyson Grange care home has been brilliant to my grandmother and our family. She has felt loved, safe and cared for in the past three…" Read all 81 reviews
The dedicated team at Tennyson Grange provides respite or permanent person-centred residential, nursing and dementia care. The purpose-built home delivers luxurious yet homely living, from spacious dining spaces to the contemporary living areas. The… Read more about Tennyson Grange
86 Downlands Road, Purley CR8 4JF
"All of the staff are very helpful and take care of my niece. Her room and bed are always very clean and tidy. She is always dressed in her…" Read all 54 reviews
Amberley Lodge is an ‘Outstanding’ rated care home (March 2021) in Purley, Surrey. The dedicated team provides personalised care in wonderful surroundings, including residential, dementia, and nursing dementia care. The Surrey home is passionate… Read more about Amberley Lodge
The Green, Swan Road, West Drayton UB7 7PW
"Franklin House is a lovely care home. Mum has been here for several years now and is well cared for, which is a great comfort to us as a…" Read all 114 reviews
Franklin House care home is a welcoming setting in West Drayton delivering dementia, nursing and respite care. The modern, purpose-built home has a relaxed atmosphere, with light and airy rooms and large, secure gardens where residents can take a… Read more about Franklin House
Vicarage Road, Whitton, Twickenham TW2 7BY
"Whitefarm Lodge was unknown to the family until my mother was moved there from hospital. It seems to meet all the requirements my mother…" Read all 22 reviews
Whitefarm Lodge is situated in Whitton, near Twickenham. The team at the purpose-built care home delivers residential and nursing care for older people, as well as specialist care for those who are living with dementia. The home has comfortable lounges,… Read more about Whitefarm Lodge
1a Robin Hood Lane, Kingston Vale, London SW15 3PU
"Sherwood Grange Nursing home is a fantastic place, very caring to all its residents and manament are Brilliant, if I was to give it star's…" Read all 98 reviews
Sherwood Grange is a modern and luxurious care home in Kingston Vale, South London, offering high-quality residential, dementia and short-term respite care. Residents live active and fulfilled lives with a range of superb facilities, including a cinema,… Read more about Sherwood Grange
316 Whitby Road, Eastcote, Ruislip HA4 9EE
"We were recommend by two different people who had their relative here, I also had Dad in for respite care. He is now coming in for care…" Read all 52 reviews
The experienced and compassionate team at Whitby Dene offers residential and respite care for older people, including people living with dementia. With residents' comfort and safety in mind, each bedroom is complete with an en-suite wet room, 24-hour… Read more about Whitby Dene
67 Whitford Gardens, Mitcham CR4 4AA
"I visit my wife regularly and am very satisfied with the care and treatment given by your staff. Thank you very much.…" Read all 39 reviews
Cumberland care home is a homely and inclusive care home delivering quality residential, dementia and nursing care for older people. The team takes a person-centred care approach, placing great emphasis on personal dignity and providing as many opportunities… Read more about Cumberland
49 Queen Caroline Street, Hammersmith, London W6 9QH
"My brother took up residence 1st week of February. Continuing care end of life.This place is very special. He is content and very…" Read all 57 reviews
St Vincent's House has a real family feel and everyone is friendly and welcoming. The knowledgeable team provides personalised nursing and dementia care for older people on a permanent or respite basis. The home is light and airy with beautiful facilities… Read more about St Vincents House
Sudbury Hill, Harrow HA1 3AR
"The lifestyle coordinator and the team are extraordinary, their dedication and care for the residents is something of a joy to watch and…" Read all 61 reviews
Buchanan Court in Harrow is a purpose-built care home for older people that offers superb, person-centred care. The dedicated team provides a full range of high-quality care, including nursing, residential and specialist dementia care, as well as short-term… Read more about Buchanan Court
Sevenoaks Road, Orpington BR6 7FB
"Mum came to Foxbridge House for two weeks respite. The time has flown by and she has enjoyed every minute.She has caught up on sleep, had a…" Read all 171 reviews
Foxbridge House in Orpington, Kent, is a purpose-built home offering nursing, respite and residential care, as well as specialist dementia care. The bright and spacious home has been designed to create a lively, family atmosphere. Residents can enjoy… Read more about Foxbridge House
75 Durham Road, Islington, London N7 7DS
"The level of care is outstanding and the whole home is keep so clean with no bad smells anywhere! The staff are very helpful and care for…" Read all 25 reviews
Lennox House in Islington, North London, is a modern care home, providing the best in nursing, residential and specialist dementia care in comfortable surroundings. The devoted team get to know each resident well so they can support them to enjoy… Read more about Lennox House
Clamp Hill, Stanmore HA7 3BG
"Dad was given 3 days to a maximum of 3 weeks to live from the hospital. He is getting better now and the staff at Woodland Hall should take…" Read all 59 reviews
Woodland Hall is a purpose-built care home set in a leafy residential area in Greater London, providing tailored care and support for older people with a range of needs, including residential, nursing and dementia care on a permanent or respite basis. The… Read more about Woodland Hall
Snowy Fielder Waye, Isleworth TW7 6AE
"Lovely people, very helpful, kind, friendly and welcoming. Staff are very professional. Clean and tidy environment. Nice Christmas themes…" Read all 59 reviews
Charlotte House is a purpose-built care home set close to West Middlesex University Hospital and the River Thames. The highly skilled team provides specialist nursing and respite care for older people who have Alzheimer's or other forms of dementia. The… Read more about Charlotte House
Greville Road, Richmond TW10 6HR
"My experience at the Greville House Care Home on the whole is an excellent one, in which my mother was adopted into the family at Greville…" Read all 45 reviews
Greville House in Richmond delivers high quality care for residents looking for nursing, residential and respite care. The dementia suite ensures that people living with dementia, Alzheimer's and other types of dementia receive specialist care in a supportive… Read more about Greville House
Mill Road, West Drayton UB7 7EQ
"The Burroughs Care Home is a very friendly and caring home. They do lots of activities and days out for the residents. Keeping their minds…" Read all 50 reviews
The Burroughs is a warm and welcoming care home in West Drayton, Middlesex, providing quality residential and respite care for older people and those living with dementia. There's a choice of lounges and conservatories for relaxing or catching up… Read more about The Burroughs
17/25 Farm Lane, Fulham Broadway, London SW6 1PX
"Very friendly staff and during meal times, they offer menu or they show the plates for the people living there. We went to their beautiful…" Read all 37 reviews
Farm Lane is a modern and welcoming purpose-designed care home in Fulham. The experienced team provides person-centred nursing and dementia care on a short-term and permanent basis. The home has a calm, friendly atmosphere, with spacious bedrooms,… Read more about Farm Lane
122/124 Selhurst Road, Selhurst, London SE25 6LL
"All of our family would like to thank the management & staff of Heavers Court for caring for our Mum/Grandma/Great Grandma & Friend from…" Read all 20 reviews
Heavers Court is located in the heart of the community and offers a warm and welcoming environment for people looking for residential, nursing and respite care. The home can also cater for people living with dementia. The caring and committed team… Read more about Heavers Court
1 Milne Park West, New Addington, Croydon CR0 0DN
"I'm very happy about the overall care home service received by my aunt. The staff are very caring and kind to her. Also, the manager is…" Read all 19 reviews
Addington Heights, in the quiet borough of New Addington, near Croydon, is a modern care home providing high-quality, personalised residential and nursing care, as well as dementia care, on a short-term and permanent basis. The warm and inviting home… Read more about Addington Heights
9 Nightingale Place, London SW10 9NG
"I lived at Ellesmere House from May 2023 to May 2024. I found the home to be very well run by the Management team. Furthermore, I received…" Read all 32 reviews
Ellesmere House is a strikingly modern, purpose-built care home located in the heart of Chelsea. The team provides nursing and residential care for older people, including those with physical disabilities or who are living with dementia. The home… Read more about Ellesmere House
5 Cirencester Street, London W2 5SR
"My mother was transferred from hospital to Forrester Court following a severe stroke, which left her immobile ,with Apraxia and sadly, with…" Read all 49 reviews
At Forrester Court care home, the skilled team provides high-quality residential, dementia and nursing care in a happy and relaxing home close to central London. The Paddington-based home has comfortable lounges as well as an in-house café, activity… Read more about Forrester Court
37 Muriel Street, Islington, London N1 0TH
"Since my mother swift entered muriel st care home, I have been amazed at how much she has improved as a person in herself, for my own part…" Read all 13 reviews
Muriel Street, in Islington, North London, provides permanent and respite residential, nursing and dementia care. Every aspect of the home and gardens has been curated to suit residents’ needs. Each bedroom has en-suite facilities, stylish furniture… Read more about Muriel Street
2 Langley Oaks Avenue, Selsdon, South Croydon CR2 8DH
"My mum has now been at the home a year. Mum originally wanted to say in her own home with Alzheimer's and vascular dementia. I was able to…" Read all 26 reviews
Langley Oaks is a modern, welcoming care home in Croydon close to attractive parks and woodland. The skilled team offers a high standard of residential and dementia care, with respite and permanent options available. Throughout the home are a number… Read more about Langley Oaks
117 Hampton Road, Hampton TW12 1JQ
"It wasn't an easy decision to find a care home for Dad. We found the team at Laurel Dene really helpful and caring from the start when he…" Read all 22 reviews
At Laurel Dene care home in Hampton, you can expect the best quality care and a warm welcome from a friendly team. The stylish, purpose-built care home provides residential, dementia and nursing care for older people. Inside, the home offers bright… Read more about Laurel Dene
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Reply from Samantha Debenham, Reviews Team at Foxbridge House
Thank you for taking the time to share your feedback, and I am truly sorry to hear about the concerns you've raised regarding your mother’s care at Foxbridge House. We always aim to provide a high standard of care, and I'm sorry to hear that we fell short of your expectations on this occasion.
We appreciate your initial positive experience with the home, and I am particularly glad to hear that our Sales Manager made a good first impression. However, it’s disheartening to hear that once your parents moved in, the care provided did not meet the standard you were expecting. We take your concerns seriously and are committed to addressing the issues you've highlighted.
We are deeply sorry to hear about your concerns regarding staffing levels, communication, and the impact it had on your mother’s wellbeing. Ensuring that each resident receives timely and compassionate care is always our priority.
We are also concerned to hear about the complaints overheard among staff, as this does not align with the values we work hard to promote. We are dedicated to providing a supportive and professional environment for both residents and staff, and we apologise for any distress this may have caused you.
We would sincerely appreciate the opportunity to discuss this with you in more depth. If you feel comfortable, we encourage you to reach out to the Home Manager directly who would be happy to provide a detailed response to your concerns. Alternatively, you can reach out to us via complimentsandcomplaints@careuk.com to voice your concerns.?
Thank you again for bringing this to our attention. We want to assure you that we are committed to providing a high standard of care and nurturing a welcoming and supportive environment. Your input is greatly appreciated.
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Reply from Management at Charlotte House
Thank you for sharing your feedback with us. I’m very sorry to hear about the experience yourself and your husband had during your recent visit to Charlotte House. We genuinely appreciate your kind words about our friendly staff, but we also recognise that there are always areas in which we can improve.
Firstly, I would like to apologise in regard to your husband's personal care. We take pride in providing our residents with a high standard of personal hygiene and grooming, and I'm sorry to hear that this has not met your expectations during your last visit to Charlotte House.
Regarding the mix-up with your husband's clothing and medication, I sincerely apologise for the confusion. We understand how important it is for personal belongings to be properly managed, and we will be reviewing our procedures to avoid any future issues with residents' personal items.
Please accept my apologies that you were unable to find a member of staff to speak with before you left the home. We strive to provide a seamless and supportive experience for both our residents and their families, and on this occasion our staff were working hard to support other residents and are extremely apologetic that they missed you.
We truly value your input, and I want to assure you that we are committed to improving the areas you've highlighted. If you have any further concerns or would like to discuss your experience in more detail, please do not hesitate to reach out directly to the Home Manager who is always appreciative and receptive to any feedback.
Thank you again for bringing these matters to our attention. We look forward to continuing to improve and to providing a more positive experience for both you and your husband.
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Reply from Samantha Debenham, Reviews Team at Foxbridge House
Thank you for reaching out to share your concerns. I am truly sorry to hear that your recent experience at Foxbridge House did not meet your expectations. We take all feedback seriously and would like to understand more about your experience to address any issues and improve our service. I understand you have already liaised closely with the Home Manager regarding your concerns, and we cordially invite you to join us for lunch on your next visit to Foxbridge House. We would be appreciative to discuss any potential concerns or queries further with you. We are dedicated to ensuring that all residents and their loved ones feel welcomed and supported in our environment. Your satisfaction and wellbeing are incredibly important to us, and we are committed to continuing our professional development to ensure all residents and their loved ones feel supported and valued. Thank you again for bringing this to our attention.
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Reply from Samantha Debenham, Reviews Team at Whitefarm Lodge
Thank you so much for taking the time to share your thoughtful feedback. We are delighted to hear that you have had such a positive experience at Whitefarm Lodge and that you’ve noticed the warmth and care that our staff put into everything they do. It’s wonderful to know that both the staff and management have made you feel reassured about the care and wellbeing of the residents, and that you have seen the efforts we put into treating everyone as an individual.
We’re also pleased to hear such lovely feedback regarding the variety of activities we offer. Activity and engagement are vital, and we strive to provide a range of options that support the emotional, mental, and physical wellbeing of our residents. It’s great to know that you’ve seen our manager actively involved in these activities as well; we believe that hands-on leadership is important to building a strong, caring environment.
We also appreciate your feedback about outdoor access and taking residents out in a wheelchair, particularly during the summer months. We completely understand the importance of outdoor time, and we would like to assure you that residents have full access to the garden area at all times. Friends and/or relatives may ask staff to support them in taking residents outside if they require support or if they are unable to do so.
Thank you again for your kind words and valuable feedback. We are committed to continuous improvement, and your input helps us provide the best possible care for all residents.
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Reply from Zoe Larnder, Home Manager at Lennox House
Thank you very much for taking the time to leave us feedback about your experience.
At Lennox House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Reply from Samantha Debenham, Reviews Team at Heavers Court
Thank you so much for taking the time to share your positive feedback. We are delighted to hear that your mother is happy and content at Heavers Court and that she enjoys engaging with fellow residents, staff, and taking part in the activities. It's wonderful to know that she is comfortable in her room and enjoys the meals we provide.
We truly appreciate your kind words about the high standards of care, kindness, and dignity that we strive to maintain at Care UK. We are also glad to hear that our communication with you has been helpful and that you feel reassured and well informed about your mother’s wellbeing.
Thank you for sharing the concern regarding access to the building during weekends. We absolutely understand how important it is for families to have easy access, and we will be looking into improving the reception arrangements to ensure that everyone can enter the building without unnecessary delays. Your feedback is incredibly valuable to us, and we are committed to making any necessary improvements.
We are grateful for your continued trust and support, and we are so glad that you and your mother has had a positive experience with us at Heaver Court. Should you have any further concerns or suggestions, please do not hesitate to reach out directly to the Home Manager who would be more than happy to assist you.
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Reply from Paul Boyce, Home Manager at Sherwood Grange
Hi A W (husband Of Resident) thank you very much for taking the time to leave us feedback about your experience.
We appreciate you taking the time to give us back such positive feedback.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Reply from Paul Boyce, Home Manager at Sherwood Grange
Hi P B (daughter Of Resident) thank you very much for taking the time to leave us feedback about your experience.
We are so glad that your dad's second respite stay with us was a success and we look forward to hopefully welcoming him back in the future.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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