Care UK in Oxfordshire | 5 Care Homes

Review of
Seccombe Court
from Anna W (Daughter of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience

My sister and I are so pleased to have found Seccombe Court for our mother. It is such a kind, and caring place. The atmosphere is so homely and welcoming and has made the difficult situation of having a parent with dementia so much easier to bare. Thank you to all the amazing carers who treat mum

with such gentle compassion.

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Review of
Highmarket House
from B C (No Connection Provided) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

My involvement with Highmarket House has been ongoing since 2019 when my mother was a resident. Nowadays it's to do with a past neighbour. We visited numerous care homes as a voluntary driver so feel confident in assessing Highmarket as one of the better homes. Staff are helpful and caring and management

are always ready to listen and advise if needed.

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Review of
Highmarket House
from Gill K (Wife of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience

From the time my husband came into Highmarket he has been looked after very well. Just walking through the door, a happy greeting from all receptionists, the nurse on duty and all the carers, they seem to go that extra mile to make sure my husband is comfortable. The reason for the low mark on food,

he doesn't like some food, but they always give him another choice.

Reply from Michaela Jones, Home Manager at Highmarket House

Thank you very much for taking the time to leave us feedback about your experience.

We are so pleased you feel welcomed, and enjoy the atmosphere of the home. Thank you for your kind comments.

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Review of
Cuttlebrook Hall
from M E (Daughter of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience

My mother has Alzheimer's and had been widowed for a year before moving Cuttlebrook Hall. It took some time for her to settle but with frequent visits from myself and my husband and great care and understanding from the staff she is now quite settled. She particularly enjoys all the lively music and

party events and has some happy days when she is more down the staff treat her with compassion.

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Review of
Charlton Lodge
from Lynne T (Sister of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

The difference that moving into Charlton lodge has made to my brother exceeds all the family's expectations. He is happy, relaxed and calmer than he's been for a while. He is enjoying the activities and engaging with other residents and staff. And the staff are taking the time to get to know Peter so

they can work with him effectively. It's the best move he could have made.

Reply from Mark Young, Home Manager at Charlton Lodge

thank you very much for taking the time to leave us feedback about your experience.
At Charlton Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear your experience.

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Review of
Seccombe Court
from Linda H (Daughter of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

During the 5 years Mum was a resident, every member of the team took time to know her so well. She was exceptionally well looked after, their love and care was outstanding,
From Management, Carers, Nurses, Housekeepers, Maintenance, Kitchen Staff, Reception and Admin, everyone was always so warm,

friendly, caring and kind.
A beautiful home with lovely gardens, like home from home.
We couldn't have wished for more comfort and support, particularly during challenging times, they followed our wishes exactly as we asked.
The team were like a family and we will be eternally grateful to them all.

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Review of
Charlton Lodge
from Francesca E (Friend of Resident) published on 4 April 2025

Submitted via Website • Report

Overall Experience

By far one of the most welcome care homes I have ever walked into - the administer knew my friend like he was their family - so loving and warm. The atmosphere is amazing with all staff walking around with smiles on their faces eagerly awaiting to help anyone
My friend has done nothing but smile since

their arrival and it definitely makes the decision for their family a lot easier
Keep up the amazing work

Reply from Mark Young, Home Manager at Charlton Lodge

thank you very much for taking the time to leave us feedback about your experience.
At Charlton Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Highmarket House
from A R (Daughter of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

I am delighted with everything about Highmarket House. The care my mum receives is exceptional - very caring, well trained and dedicated staff. The entertainment is varied and inclusive. I had and will continue to recommend Highmarket House to friends who are considering similar care for their relatives.

Reply from Michaela Jones, Home Manager at Highmarket House

Thank you so much for your feedback. It is great that you enjoy our activities and thank you for your continued recommendations. Thank you for taking the time to give us this feedback.

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Review of
Highmarket House
from Richard M (Son of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

Always a friendly greeting, lovely communal areas that are kept clean, staff are always polite and helpful. Feel safe in the knowledge that my mum is in safe and caring environment.

Reply from Michaela Jones, Home Manager at Highmarket House

Thank you very much for taking the time to leave us feedback about your experience.

We are so pleased to read such a positive review, and glad you feel that the care team are of the highest standard. Thank you.

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Review of
Cuttlebrook Hall
from E L (Daughter of Resident) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience

Lovely care home, well run by management team. Carers are very kind and supportive, lifestyle team support residents to engage in a variety of activities should they wish to do so, and housekeeping team keep rooms and shared spaces immaculate. Every member of staff from reception onwards work hard to

care for residents, many of whom told us how much they enjoy living there. Would recommend to anyone needing respite or residential care.

Reply from Zak Herring, Home Manager at Cuttlebrook Hall

Thank you so much for taking the time to provide us with this feedback. It is lovely to hear about your positive experiences at Cuttlebrook Hall.

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Review of
Cuttlebrook Hall
from Lisa H (Daughter of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience

Following visits over the years to relatives in care, dad was not keen to go into respite but he clearly couldn't stay at home due to the risk of falling. During our tour at Cuttlebrook, where everything is new and spotlessly clean, we were greeted with smiling faces, happy residents and to dad's surprise

- the on-site cinema and pub! He thoroughly enjoyed his time in respite, made friends with the staff and residents, loved the food and joined in the activities. We are considering the options for more permanent residency.

Reply from Zak Herring, Home Manager at Cuttlebrook Hall

Thank you very much for taking the time to leave us feedback about dad's experience with us at Cuttlebrook Hall. We so pleased to hear dad's stay with us was a pleasant one; it has truly been a pleasure getting to know and support dad, and to see him flourish!

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Review of
Charlton Lodge
from Joanna A (Friend of Resident) published on 25 March 2025

Submitted via Postal Card • Report

Overall Experience

I have 2 of my friends in Charlton Lodge. One of my friends has been here since Christmas 2024 and my other friend since February 2025. They both love living here and when I come in it's so lovely to see both so happy and the carers can't do enough for them with support, care + activities.

Reply from Mark Young, Home Manager at Charlton Lodge

thank you very much for taking the time to leave us feedback about your experience.
At Charlton Lodge Care Home - Care UK we set a high standard for ourselves, we are pleased to be able to look after your friends and enjoy your regular visits along with your dog.

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Review of
Cuttlebrook Hall
from Peter W (Respite Resident) published on 24 March 2025

Submitted via Postal Card • Report

Overall Experience

Aged 94 and living alone with family many miles away I had a bad fall (fractured pelvis) needing emergency hospital treatment to be followed by a period of recuperation. I was lucky to find Cuttlebrook Hall who provided me with a very high standard of general care and support with also medical support.

This was provided with a most friendly and personal staff. I am very happy to recommend their services.

Reply from Zak Herring, Home Manager at Cuttlebrook Hall

Thank you for taking the time to leave us this review, we really appreciate your feedback; and are thrilled to hear your stay with us was positive. It was a pleasure getting to know you and support you during your stay with us at Cuttlebrook Hall!

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Review of
Charlton Lodge
from P B (Son of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience

Our family were so pleased how our mum was looked after when she was admitted after a recent health scare. She was so happy with her stay and the family were reassured she was in the right place to help get her back on her feet - we can't recommend the home highly enough.

Reply from Mark Young, Home Manager at Charlton Lodge

thank you very much for taking the time to leave us feedback about your experience.
At Charlton Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and that we were able to help the family in your time of need - we look forward to welcoming you again in the future.

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Review of
Cuttlebrook Hall
from E M (Daughter of Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience

My mum took unwell following a fall but the staff were kind and attentive over the following days, seeking further professional help as appropriate and keeping me fully informed. I live in Scotland, so the regular updates by one particular member of staff was greatly appreciated and reassuring.

Reply from Zak Herring, Home Manager at Cuttlebrook Hall

Thank you very much for taking the time to leave us feedback about your experience. We're glad to hear that we have been helpful in such a difficult time.

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Review of
Charlton Lodge
from Victoria H (Daughter of Resident) published on 13 March 2025

Submitted via Website • Report

Overall Experience

We booked mum in for respite so my dad and myself could have a break and mum could get the care she needs.
Mum has Alzheimer's and the staff at the care lodge have been amazing with her. She had such a positive time we decided to extend the respite and hopefully we can have her there full time in

the future.

Reply from Mark Young, Home Manager at Charlton Lodge

thank you very much for taking the time to leave us feedback about your experience.
We are so pleased your mother has settled with us so well after her initial respite stay and so pleased you have decided for her to stay with us for the foreseeable future.

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Review of
Cuttlebrook Hall
from Stephen W (Son of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

Dad stayed at Cuttlebrook Hall for six weeks convalescence following a hospital stay. The staff were all very kind and welcoming. They went to a lot of effort to encourage dad to socialise. Dad had some ongoing medical issues and the staff were very good at ensuring that dad had the right medical

support and regular visits from the GP. We live quite some distance away and it was very reassuring to know that dad was in such good hands. We particularly valued being able to speak to the senior staff whenever we wanted to.

Reply from Zak Herring, Home Manager at Cuttlebrook Hall

Thank you very much for taking the time to leave us your feedback about dad's experience at Cuttlebrook Hall Care Home - Care UK. It was a pleasure getting to know dad while he stayed with us.

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Review of
Charlton Lodge
from Wendy W (Daughter of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience

This is an amazing care home. Beautifully decorated and laid out. All the staff are very friendly and extremely caring to residents and family members. Mum is very settled in the home and my Dad visits about 3 times a week, he is made to feel very welcome.

Reply from Mark Young, Home Manager at Charlton Lodge

thank you very much for taking the time to leave us feedback about your experience.
We are so pleased you mother has settled so well with us here at Charlton Lodge and that your father is able to visit her regularly and be part of our extended family.

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Review of
Millers Grange
from J W (Husband of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience

All excellent.

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Review of
Charlton Lodge
from Francis J (Relative of Resident) published on 3 March 2025

Submitted via Website • Report

Overall Experience

We can't thank Charlton Lodge enough!
Even before moving in, the staff had shown nothing but respect and care for our family. They are clearly in the right job!
The home is amazing, so clean and very posh. We are always made welcome when we visit.
We missed the grand opening, but the pictures look

great. We are looking forward to seeing what they put on for the residents next!
Keep up the great work.

Reply from Mark Young, Home Manager at Charlton Lodge

thank you very much for taking the time to leave us feedback about your experience.
Another lovely review you are always welcome to visit us and please follow our Facebook page to see all the exciting things we get up to here at Charlton Lodge

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Care Homes Owned by Care UK in Oxfordshire

Care UK Locations in Oxfordshire (5)

Care UK Reviews in Oxfordshire (377)

Seccombe Court

Highmarket House

Highmarket House

Cuttlebrook Hall

Charlton Lodge

Seccombe Court

Charlton Lodge

Highmarket House

Highmarket House

Cuttlebrook Hall

Cuttlebrook Hall

Charlton Lodge

Cuttlebrook Hall

Charlton Lodge

Cuttlebrook Hall

Charlton Lodge

Cuttlebrook Hall

Charlton Lodge

Millers Grange

Charlton Lodge

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