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Care Homes Owned by Care UK in Surrey

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK in Surrey

Only the locations & reviews in Surrey for Care UK are showing below.

View the details of all 170 locations (with 12445 reviews) owned by Care UK

Care UK Locations in Surrey (13)

 

13 Care Homes owned by Care UK in Surrey

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Whitebourne

Burleigh Road, Frimley, Camberley GU16 7EP 

9.9 63 reviews
"If I ever need to be in a home I would like it to be this. My mother gets exceptional care and love from the staff - no matter what day or…"   Read all 63 reviews
Location Type Care Home

Whitebourne is a purpose-built care home in Frimley, Surrey, providing quality residential and specialist dementia care on a respite or permanent basis. Inside Whitebourne you'll find cosy lounges, a hair and beauty salon and an activities room. The… Read more about Whitebourne

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • 66 Rooms from £1,556 / week
Stanecroft

Spookhill, North Holmwood, Dorking RH5 4EG 

9.9 34 reviews
"We were so fortunate to have Dad at Stanecroft after weeks of searching for a suitable place. They are experts when it comes to dementia…"   Read all 34 reviews
Location Type Care Home

The dedicated and caring team at Stanecroft care home provides a wide range of respite or permanent care, including residential and dementia care, in attractive surroundings. Stanecroft boasts a stunning rural location where residents can enjoy luxury… Read more about Stanecroft

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • 50 Rooms from £1,707 / week
Appleby House

Longmead Road, Epsom KT19 9RX 

9.9 89 reviews
"Appleby has given my aunt a new lease of life. Throughout her life my aunt had always been very busy, always planning the next thing, and…"   Read all 89 reviews
Location Type Care Home

Appleby House in Epsom, Surrey, is an 'Outstanding'-rated (April 2019), award-winning care home offering an innovative approach to older people's care, including dementia care. Residents are supported to lead an independent, active and fulfilling… Read more about Appleby House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 75 Rooms from £1,733 / week
Jubilee House

Pound Lane, Godalming GU7 1BX 

9.9 56 reviews
"Very good care, always kept up to day with any medical care, clean and cheerful environment and team.…"   Read all 56 reviews
Location Type Care Home

Jubilee House, based just off the high street in Godalming, is a purpose-built care home offering expert care for older people, including those living with Alzheimer's and other forms of dementia. The home features an array of communal spaces and… Read more about Jubilee House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 48 Rooms from £1,583 / week
Liberham Lodge

Rectory Lane, Little Bookham, Leatherhead KT23 4DY 

9.8 87 reviews
"I visit often to come and see several dear friends who reside here. I am always so impressed with the welcome I receive from all the staff,…"   Read all 87 reviews
Location Type Care Home

Liberham Lodge in Leatherhead is a modern, luxury care home offering quality personalised care. The dedicated team specialises in tailored dementia, nursing and residential care for older people. Residents benefit from spacious en-suite bedrooms,… Read more about Liberham Lodge

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 74 Rooms from £1,935 / week
Tiltwood

Hogshill Lane, Cobham KT11 2AQ 

9.8 37 reviews
"We were deeply moved by the manager who swiftly assessed my father's needs despite the language barrier. He even created English-Chinese…"   Read all 37 reviews
Location Type Care Home

Set in charming surroundings, the skilled and compassionate team at Tiltwood provides high-quality residential and respite care for older people, including those living with dementia. The family-oriented and welcoming care home runs a busy programme… Read more about Tiltwood

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • 50 Rooms from £1,556 / week
Norfolk House

39 Portmore Park Road, Weybridge KT13 8HQ 

9.8 107 reviews
"My Mother was a resident of Norfolk House for almost 7 years. We have always been happy with her care. The staff have looked after her…"   Read all 107 reviews
Location Type Care Home

Norfolk House in Weybridge, Surrey, is a purpose-designed care home providing personalised residential care, short-term respite care, expert nursing care and specialist dementia care for older people, including those with physical disabilities. The… Read more about Norfolk House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 76 Rooms from £1,649 / week
Broadwater Lodge

125 Summers Road, Farncombe, Godalming GU7 3BF 

9.8 42 reviews
"My mum has been in Broadwater Lodge for a year now and is very happy, we find all the staff are very kind and helpful, we enjoy visiting…"   Read all 42 reviews
Location Type Care Home

Broadwater Lodge offers 'Outstanding' specialist dementia, residential and short term respite care. The care home team in Godalming, Surrey, does everything possible to ensure that residents enjoy a superb quality of life. The home was rated ‘outstanding’… Read more about Broadwater Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 67 Rooms from £1,707 / week
Amherst House

287 Court Lodge Road, Horley RH6 8RG 

9.8 108 reviews
"As a member of the ambulance service I have been in many care homes and this certainly excels in all aspects. I feel my dad is safe and…"   Read all 108 reviews
Location Type Care Home

Amherst House is a beautiful, purpose-built care home set in the heart of Surrey. The dedicated team provides 24-hour nursing, dementia and residential care in luxurious surroundings. The spacious, modern home is organised into four suites, each with… Read more about Amherst House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 60 Rooms from £1,760 / week
Greenview Hall

12 Streets Heath, West End, Woking GU24 9QY 

9.7 52 reviews
"What a wonderful afternoon! (Pre-Valentine love week) The thought inspiration and work which went into the Valentine's quiz event was…"   Read all 52 reviews
Location Type Care Home

Based in Woking, Greenview Hall is located on the edge of the West End, overlooking a beautiful village green and within walking distance of the Tringham Village Hall. The skilled team offers high-quality residential, nursing and dementia care, as well… Read more about Greenview Hall

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 60 Rooms from £1,820 / week
Milner House

Ermyn Way, Leatherhead KT22 8TX 

9.7 41 reviews
"My father stayed at the care home for a month for respite and convalescence, and we were extremely pleased with the experience. His room…"   Read all 41 reviews
Location Type Care Home

Milner House is a spectacular care home set in a listed Victorian mansion in the leafy suburb of Leatherhead, Surrey. The home, which provides expert residential, nursing and dementia care, retains most of its original features but has been tastefully… Read more about Milner House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 46 Rooms from £1,602 / week
Echelforde

College Way, Ashford TW15 2XG 

9.2 25 reviews
"I left a review here regarding the wonderful help and care given to my friend during the two years she spent at Echelforde. I hope I may be…"   Read all 25 reviews
Location Type Care Home

The dedicated team at Echelforde provides high-quality permanent and respite care for people living with dementia. They are skilled in enabling residents to live as calm and stress-free a lifestyle as possible. Residents can enjoy a range of in house… Read more about Echelforde

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 50 Rooms from £1,719 / week
Kingsleigh

Kingfield Road, Woking GU22 9EQ 

9.0 38 reviews
"I'm extremely pleased with the care mums is provided with. The staff are very enthusiastic and caring. The entertainment is very good and…"   Read all 38 reviews
Location Type Care Home

Kingsleigh care home in Old Woking provides residential and dementia care on a permanent or short-term basis. The home has many modern attributes and shared facilities for residents to enjoy, including comfortable lounges, a hair and beauty salon,… Read more about Kingsleigh

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 67 Rooms from £1,591 / week

Care UK Reviews in Surrey (779)

9.7
Care UK has a Group Review Score of 9.7 (9.721) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

Stanecroft

from Tim M (Son of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were so fortunate to have Dad at Stanecroft after weeks of searching for a suitable place. They are experts when it comes to dementia and he settled quickly and was very comfortable.
For me, the people there are a cut above the rest. They just treat patients like family. It's very heartwarming to
have such an engaged group of caregivers for your loved one.
I'm very pleased and grateful for our experience with Dad, and would be happy to fully recommend them to anyone thinking of them as a care home in the Dorking area

Reply from Fiona Madder, Home Manager at Stanecroft

Thank you very much for taking the time to leave us feedback about your experience.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team


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Review of

Greenview Hall

from D W (Brother-in-law of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful afternoon! (Pre-Valentine love week)
The thought inspiration and work which went into the Valentine's quiz event was mind-boggling. It was a great quiz with very tempting rewards! It got everyone thinking and was well presented. This was accompanied by booze and the most splendid
strawberry tea, enhanced with rose petals. Gave us all a splendid treat!

Reply from Kim Wyllie, Home Manager at Greenview Hall

Thank you for taking the time to leave us feedback about your experience at Greenview Hall Care Home, we love holding special events here, and when the Residents and families enjoy it, great feeling.- Care UK we hold ourselves to a high standard and therefore we appreciate all feedback so we can continually look to improve and ensure the delivery of high quality care.


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Review of

Liberham Lodge

from N H (Friend of Resident) published on 12 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit often to come and see several dear friends who reside here. I am always so impressed with the welcome I receive from all the staff, from upper management right through to those dedicated carers who all take the time to talk, smile and most of all, it shows how much they love what they do. All
my friends I visit are so grateful for all the love and care they receive. I recommend everyone I know to come here.

Reply from Christine Mintrim, Home Manager at Liberham Lodge

Thank you so much for taking the time to write us such a wonderful review. It's always so lovely when we read things like this, so I shall be sure to pass this onto our team. Liberham Lodge wouldn't be what it is without our wonderful residents, their friends and family members.


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Review of

Greenview Hall

from J L (Daughter of Resident) published on 4 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall we are very happy with the care provided. The resident of the month is a good idea but the notes made on the care plan are not always followed up or enacted. We would suggest some of the activities could be focused more on those with active minds to encourage more socialising. The staff are
very willing to help and show competence in what they do. Sometimes my dad doesn't ask for help or is reticent to accept it when offered, this is no fault of the staff! Thank you to the whole team for their care and perseverance. I would be glad if extra support could be offered to them eg massage/occasional treat.

Reply from Samantha Debenham, Reviews Team at Greenview Hall

Thank you for taking the time to leave feedback for Greenview Hall. I am pleased to read you are happy with the care provided to your dad, your kind words will be greatly appreciated by the team. I would also like to thank you for bringing your concerns to our attention and for providing your feedback. I would like to assure this has been fed back to the Home Manager and they will review your concerns. At Care UK, we hold ourselves to high standards and I would like to assure you that the Home Manager will be welcoming to any feedback so please do feel able to discuss your concerns with them. Thank you once again. Best wishes.


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Review of

Kingsleigh

from Lynn G (Daughter of Resident) published on 3 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm extremely pleased with the care mums is provided with. The staff are very enthusiastic and caring.
The entertainment is very good and the residents can sing and dance which is fantastic.
Mum is always clean and happy and that is all we can ask for.

Reply from Fiona Madder, Home Manager at Kingsleigh

Thank you very much for taking the time to leave us feedback about your experience.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team.


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Review of

Broadwater Lodge

from Susan G (Daughter of Resident) published on 3 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Broadwater Lodge for a year now and is very happy, we find all the staff are very kind and helpful, we enjoy visiting her and feel very welcomed. It's nice to know that the care home fully understand my mum's illness and the staff always show care and attention to my mum and us.
Thank
you.

Reply from Fiona Madder, Home Manager at Broadwater Lodge

Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.


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Review of

Greenview Hall

from Janice L (Daughter of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Greenview Hall is a truly lovely home. The carers, management and support staff are kind, helpful, generous and professional at all times, often going beyond expectations in their thoughtfulness.

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Review of

Broadwater Lodge

from Derek P (Son-in-law of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit my mother-in-law at Broadwater Lodge, I always find her happy and well cared for.
Every member of staff I've had contact with is extremely professional, approachable and kind.
There is always something going on to engage the residents, from film night to nursery children visiting,
to quizzes and visiting singers.
As a family, we could not be happier with the care and dignity given to my mother-in-law.
Thank you everyone at Broadwater Lodge.

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Review of

Broadwater Lodge

from Andrew F (Friend of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Broadwater Lodge has looked after my friend with great diligence and taken good care of him. If they have any concerns, they communicate them to me quickly. The staff are always approachable, friendly and clearly have the best interests of the residents at heart. There are a lot of activities that take
place; it is a fun place. And yet for those who wish to be alone, there are many spaces to do so. The stimulation provided by the animals outside cannot be overestimated. My friend has become happier than I would have thought possible having been at Broadwater Lodge; a great place!

Reply from Fiona Madder, Home Manager at Broadwater Lodge

Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.


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Review of

Jubilee House

from Alex M (Son of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered Jubilee House in December in palliative care. The staff were fantastic. From the moment the manager came to assess mum, through admission and settling in, nothing was too much trouble. She is now in good hands, safe, well fed and her medication well organised. As we approach end of
life, they have again been superb, with sensitive and caring support both for mum and the family. Just a wonderful place for the elderly.

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Review of

Jubilee House

from Paul M (Partner of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care, always kept up to day with any medical care, clean and cheerful environment and team.

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Review of

Broadwater Lodge

from Kevin J (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Up until March 2024, my mother had spent 5 years living in the home, until sadly she died. Mum joined just as Covid started. Bearing in mind I had to make the decision for Mum to go in a home, this was the worst possible time for this to happen, especially as she spent 2 weeks in a hospital without
access to myself. Difficult for Mum, and incredibly hard for myself and my wife, especially considering the the restrictions that were imposed.
More importantly, the pressure that the staff in the care home were under was so ridiculously high. And yet, they did not fail to deliver an outstanding service for all the residents at a cost to themselves and their own families.
So few people witnessed this including the government. I witnessed it and I will be forever grateful to all the staff and Care UK for an exceptional gift of giving, love, warmth, genuine caring for the vulnerable, which one of them was, my mum.

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Review of

Broadwater Lodge

from Susan C (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Spotlessly clean.
Homely atmosphere.
Very caring staff.
Good food.
Teams provide excellent activities.
Open door policy is extremely good.
Nothing is too much trouble.
Staff are always happy.
The mini-type zoo is appreciated by residents and their families.

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Review of

Broadwater Lodge

from Julia F (Daughter-in-law of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I regularly visit my father-in-law who has been at Broadwater for almost a year now. I am always impressed by the attitude of the staff and they are always so attentive to the residents. I am also impressed with the activities on offer and during December there was a whole variety of entertainment
in the lead up to Christmas. I have been fortunate enough to support my father-in-law at a local Christmas Party, and a summer Sports Day. It is great to see the residents smiling and enjoying different activities.

Reply from Fiona Madder, Home Manager at Broadwater Lodge

Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team


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Review of

Broadwater Lodge

from Mandy R (Daughter-in-law of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was there for about a year and absolutely loved being there. The staff were very kind and caring, she enjoyed all the activities on offer. Unfortunately, she suddenly became nursing care due to a fall. We were all very
upset she could not return to Broadwater Lodge. Wish she was there
now compared to where she is now.

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Review of

Norfolk House

from Sheila B (Daughter of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was a resident of Norfolk House for almost 7 years.
We have always been happy with her care. The staff have looked after her and taken care of all her needs exceptionally well.
As her care needs developed they upped their level of care. Always at a very high standard.
I think they helped
her to make it to the amazing age of 97!
She has recently passed away. And her end-of-life care was dealt with kindness and consideration for her and myself. (Her daughter).
Myself and my family have always been made to feel welcome at the home.

Reply from Fiona Madder, Home Manager at Norfolk House

Thank you very much for taking the time to leave us a review about your experience.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team


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Review of

Liberham Lodge

from Thomas (Son of Resident) published on 20 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We were extremely impressed by all the special effort made by catering staff to produce a fantastic sumptuous Christmas Dinner. The attention to all the small details was particularly impressive. The choices was amazing and everything was perfect. My mother loved it.

Reply from Christine Mintrim, Reviews Team at Liberham Lodge

Thank you so very much for taking the time to write us a review, Christmas time is so very special to our residents and families so it's lovely to hear that you all enjoyed Christmas lunch together. I will pass on this lovely review also to our head chef and her team, Thank you once again!


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Review of

Norfolk House

from E K (Granddaughter of Resident) published on 16 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Norfolk house has been nothing but positive. The safety, communication, person-centred care, activities, cleanliness, facilities and food quality were all of an exceptional standard. The staff are well trained in all aspects and also genuinely compassionate kind and responsive. My
grandmother got to know and trust the staff who advocated for her and picked up signals very quickly if she became unwell. She thought the care home was her flat which just shows how safe and comfortable she felt. It was nice to be able to feel reassured she was being looked after so well. In particular, the end-of-life care to my grandma afforded her dignity, safety and comfort. In the last week of her life, I was there a lot the staff were very kind and caring towards myself and my grandmother. The care and support provided was consistently excellent the whole time.

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Review of

Milner House

from C S (Daughter of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed at the care home for a month for respite and convalescence, and we were extremely pleased with the experience. His room was spacious and well-equipped with a large en-suite bathroom, providing a comfortable environment. The staff were consistently kind, friendly and attentive, adapting
to his changing care needs with ease. The food was excellent, though the portions were quite generous, something that might be a plus for many. We also appreciated the warm welcome extended to family visitors at any time. Overall, the care provided was to be commended.

Reply from Fiona Madder, Reviews Team at Milner House

Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.


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Review of

Milner House

from L C (Daughter of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I had to find a residential home for our mother when she became unable to look after herself due to advanced Dementia. This involved relocating her from 160 miles away - a big change for us all, and the staff were incredibly understanding and kind to both her and my brother and I.
Mum's
room is cosy, clean and comfortable with views over the garden. All members of staff are welcoming and kind and are excellent with Mum, having endless patience. This has helped Mum to settle in quickly. I always feel like she's well cared for and that the staff know her really well. I would highly recommend Milner House, thank you to all the staff for the amazing job you do!

Reply from Fiona Madder, Reviews Team at Milner House

Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.


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Awards / Recognitions (101)

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