Care Homes Owned by Hallmark Luxury Care Homes

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hallmark Luxury Care Homes
Hallmark Luxury Care Homes lives for every moment. They know that getting older comes with its own unique challenges. But they believe ageing is a privilege, and that everyone should be embraced, celebrated and supported to thrive in later life. This has been Hallmark's mission since opening its first care home in 1997 and they continue to deliver on this across all homes across England and Wales.

Finding a care home can be daunting, that's why the team listen and get to know you so that they can better tailor their care, menus and activities to you. This is relationship-centred care, and a bighearted approach puts you and your loved ones at the heart of all the team does.

Each of Halllmark's cleverly designed homes offer a variety of rooms, a café area and gardens enabling life to continue, with a supportive arm around your shoulder. The dedicated and experienced team is there for your every need. So, for the big and small moments, the shared smiles and tears – they’re there for every single one.

Hallmark Luxury Care Homes Locations (22)

 

22 Care Homes owned by Hallmark Luxury Care Homes

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Hallmark Hutton View

3 Rayleigh Close, Hutton, Brentwood CM13 1AR 

10 52 reviews
"I cannot express my gratitude enough to the staff of this amazing care home, there are not enough words to describe their outstanding care,…"   Read all 52 reviews
Location Type Care Home

Close to the shops and cafés of Shenfield High Street and conveniently set back off the main road into town, Hallmark Hutton View is an elegantly designed home where residents thrive. Providing award-winning residential, dementia and nursing care, Hutton… Read more about Hallmark Hutton View

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 82 Rooms from £1,930 / week
Hallmark Anisha Grange

Outwood Common Road, Billericay CM11 2LE 

10 84 reviews
"My husband has been in Hallmark Anisha Grange for the past 12 months suffering with dementia. The care that he has been given over the…"   Read all 84 reviews
Location Type Care Home

Located in the heart of Billericay, Hallmark Anisha Grange is a place where residents thrive. The 74-bed luxury care home provides award-winning dementia, residential, nursing and respite care. As residents ease into life at Anisha Grange, they’ll… Read more about Hallmark Anisha Grange

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 74 Rooms from £1,930 / week
Hallmark Admiral Court

Manchester Drive, Leigh-on-Sea SS9 3HP 

10 128 reviews
"My brother has just recently moved into Admiral Court and I couldn't be more delighted at the care and thoughtfulness he is receiving. The…"   Read all 128 reviews
Location Type Care Home

Situated in a leafy residential area, Hallmark Admiral Court is a place where residents thrive. Offering a variety of award-winning care services—from residential to dementia, nursing, and respite care—residents can relax, knowing the essentials are… Read more about Hallmark Admiral Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 60 Rooms from £2,080 / week
Hallmark Greenhill Manor

Duffryn Road, Pentrebach, Merthyr Tydfil CF48 4BE 

10 122 reviews
"My mum went into the care home just before Christmas in 2023, she had end stage dementia and we had struggled to find a place to take her…"   Read all 122 reviews
Location Type Care Home

Nestled in a serene spot within the beautiful valleys, Hallmark Greenhill Manor invites residents to thrive in a luxurious yet homely environment. This care home provides award-winning residential, dementia, nursing, and respite care, including a vibrant… Read more about Hallmark Greenhill Manor

  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 120 Rooms from £1,710 / week
Hallmark Regency House

Mill Road, Ely, Cardiff CF5 4AH 

9.9 103 reviews
"My mum has just recently, over the last 3 weeks became a resident. I have to say what a gorgeous place, spotlessly clean, loads to do for…"   Read all 103 reviews
Location Type Care Home

Nestled in the heart of the local community in Ely, Hallmark Regency House is a place residents can live each day to the fullest, providing award-winning residential, nursing and respite care. Residents can also rest assured that all the essentials are… Read more about Hallmark Regency House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 73 Rooms from £1,360 / week
Hallmark Banstead Manor

8 Brighton Road, Banstead SM7 1BS 

9.9 66 reviews
"Banstead Manor is a beautiful care home full of love and care. All the staff are amazing at caring for the residents to such a high…"   Read all 66 reviews
Location Type Care Home

Nestled in a peaceful area just a short walk from Banstead High Street, Hallmark Banstead Manor offers a place where residents can truly thrive. This 77-bed luxury care home is here to support residents with various needs, from residential to dementia,… Read more about Hallmark Banstead Manor

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 77 Rooms from £1,900 / week
Hallmark Henley Manor

Mill Lane, Henley-on-Thames RG9 4HD 

9.9 54 reviews
"Thank you to all the staff at Henley Manor for helping my Dad transition into the home. Even before we arrived the customer relationship…"   Read all 54 reviews
Location Type Care Home

Set on a charming country lane in Henley-on-Thames, Hallmark Henley Manor is a place where residents can thrive. Ease into life and experience luxury with a homely feel along with a passionate team dedicated to supporting residents to live each day to… Read more about Hallmark Henley Manor

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 80 Rooms from £1,960 / week
Hallmark Ty Enfys

Marle Close, Pentwyn Road, Pentwyn, Cardiff CF23 7EP 

9.9 220 reviews
"Ty Enfys is a wonderful and very comfortable care home. My husband has been in Ty Enfys for a few weeks and during that time the care,…"   Read all 220 reviews
Location Type Care Home

Situated on a serene, residential area on the outskirts of Cardiff, Hallmark Ty Enfys is a vibrant community, complemented by the beloved therapy dog, Ted. With an excellent rating from the Care Inspectorate Wales (CIW), Ty Enfys offers everything needed… Read more about Hallmark Ty Enfys

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 101 Rooms from £1,640 / week
Hallmark Chamberlain Court

77 Mount Ephraim, Tunbridge Wells TN4 8BS 

9.9 100 reviews
"Mum would say that she is more attentively cared for, she enjoys the food and some of the activities particularly the classical music…"   Read all 100 reviews
Location Type Care Home

Tucked away, surrounded by beautiful gardens, Hallmark Chamberlain Court is a place where residents can thrive. Ease into life here at the award-winning 72-bed home, providing residential, dementia, nursing and respite care. And relax knowing all the… Read more about Hallmark Chamberlain Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 74 Rooms from £2,110 / week
Hallmark Lakeview

Lightwater Road, Lightwater GU18 5XQ 

9.9 107 reviews
"My family member has the best time of his life under his circumstances. Thank you for making it such a special place for all resi…"   Read all 107 reviews
Location Type Care Home

Nestled on a tranquil street in Lightwater's charming village, Hallmark Lakeview is a place where residents live each day to the full. Renowned for its award-winning residential and dementia care, residents can live here with peace of mind they’re in… Read more about Hallmark Lakeview

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • 62 Rooms from £1,580 / week
Hallmark Shire Hall

Overstone Court, Cardiff Bay, Cardiff CF10 5NT 

9.9 131 reviews
"Mum has been a resident at Shire Hall Care Home in Cardiff for a year and the care and support has been consistently excellent, with early…"   Read all 131 reviews
Location Type Care Home

Just a short walk from the beautiful Cardiff Bay, Hallmark Shire Hall is a nautical-themed, luxury care home conveniently located close to the city centre. With a large, landscaped garden for residents to enjoy, a therapy dog named Archie, and various… Read more about Hallmark Shire Hall

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 99 Rooms from £1,590 / week
Hallmark Penylan House

Penylan Road, Cardiff CF23 5YG 

9.8 51 reviews
"Excellent accommodation, first class and well-qualified nursing staff. Administration and support are first-rate and highly professional.…"   Read all 51 reviews
Location Type Care Home

Penylan House Nursing Home is located in the suburbs of Cardiff and offers residential care and nursing care as well as dementia care. Their staff recognise that moving into a care home is a big change in someone's life and and they do all they can… Read more about Hallmark Penylan House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 75 Rooms from £1,650 / week
Hallmark Alexandra Grange

Oaklands Drive, Wokingham RG41 2SA 

9.8 106 reviews
"My mum has now been a resident on the Dementia floor for over 6 months. She has settled in very well and her quality of life has been…"   Read all 106 reviews
Location Type Care Home

Nestled in the heart of Wokingham, Hallmark Alexandra Grange is a place where residents can thrive. This 58-bed luxury home offers luxury with a homely touch while providing award-winning residential, dementia, and respite care— and the essentials are… Read more about Hallmark Alexandra Grange

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 58 Rooms from £1,550 / week
Hallmark Ty Porth

Cemetery Road, Porth CF39 0BH 

9.8 91 reviews
"The whole process of arranging care for my mother was seamless and efficient from start to finish. Having had a bad experience with a…"   Read all 91 reviews
Location Type Care Home

In the heart of Porth with glorious views across the valleys, Hallmark Ty Porth offers a tranquil place for individuals to enjoy the next chapter of their lives. Providing award-winning residential, dementia and nursing care, this popular care home has… Read more about Hallmark Ty Porth

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 83 Rooms from £1,180 / week
Hallmark Willingdon Park Manor

Kings Drive, Eastbourne BN22 0AB 

9.8 20 reviews
"Willingdon Park Manor is an outstanding nursing home on every level in our experience. My father became a resident in May 2024 as we felt…"   Read all 20 reviews
Location Type Care Home

Now welcoming new residents. Newly opened in April 2024, this beautiful 85-bed care home in Eastbourne is built with the latest award-winning design innovations that Hallmark Luxury Care Homes has been recognised for, complete with a breath-taking… Read more about Hallmark Willingdon Park Manor

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 85 Rooms from £1,810 / week
Hallmark Kew House

58 Spencer Hill Road, Wimbledon, London SW19 4EL 

9.8 142 reviews
"After being heavily resistant to the idea of moving into a care home some four months ago, my mother has settled well into her new life at…"   Read all 142 reviews
Location Type Care Home

Nestled within a leafy cul-de-sac in the heart of Wimbledon, Hallmark Kew House takes pride in its 'Outstanding' rating by the Care Quality Commission, providing award-winning residential, dementia and nursing care. A welcoming oasis within a busy local… Read more about Hallmark Kew House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • 81 Rooms from £2,040 / week
Hallmark Arlington Manor

Wellbrook Way, Girton, Cambridge CB3 0FW 

9.7 79 reviews
"My father came to Hallmark Arlington Manor following a lengthy stay in hospital and I have been so impressed with the standard of care he…"   Read all 79 reviews
Location Type Care Home

Nestled in a peaceful residential area near Cambridge, Hallmark Arlington Manor offers a space for individuals to thrive in the next chapter of their lives. This 85-bed luxury care home provides a blend of luxury and comfort, delivering award-winning… Read more about Hallmark Arlington Manor

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 90 Rooms from £1,990 / week
Hallmark Bucklesham Grange

141 Bucklesham Road, Purdis Farm, Ipswich IP3 8UB 

9.7 87 reviews
"We had such a warm friendly welcome when we went to visit Hallmark Bucklesham Grange. We were looking for a Dementia Care home for my 94…"   Read all 87 reviews
Location Type Care Home

Surrounded by serene countryside, Hallmark Bucklesham Grange offers an environment where residents can truly thrive. Their bighearted approach celebrates every moment, big and small. Acknowledging the challenges that come with aging, the team puts residents'… Read more about Hallmark Bucklesham Grange

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Sensory Impairment
  • 57 Rooms from £1,700 / week
Hallmark Anya Court

286 Dunchurch Road, Rugby CV22 6JA 

9.7 146 reviews
"My dad was a resident of Ballard (dementia) community for five months at Anya Court in rugby before falling ill and passing away. During…"   Read all 146 reviews
Location Type Care Home

Nestled in a cosy village, Hallmark Anya Court is a place where residents thrive. They offer various types of award-winning care—residential, dementia, nursing, and respite—ensuring everyone feels at home. It's a peaceful spot to start a new chapter,… Read more about Hallmark Anya Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 70 Rooms from £1,710 / week
Hallmark Angmering Grange

Roundstone Lane, Angmering, Littlehampton BN16 4AL 

9.6 16 reviews
"My sister and I visited a few places before deciding on Hallmark Angmering Grange for our mum, who has dementia. It was a big decision, but…"   Read all 16 reviews
Location Type Care Home

In the heart of the quaint village of Angmering sits Hallmark Angmering Grange, a luxury care home where residents thrive. Their array of services includes award-winning dementia, residential, nursing, and respite care, and for those looking for something… Read more about Hallmark Angmering Grange

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 74 Rooms from £1,850 / week
Hallmark Maycroft Manor

2-8 Carden Avenue, Brighton BN1 8NA 

9.6 161 reviews
"My father spent the last year of his life at Maycroft Manor. The care and support he received from the team was exemplary, from the very…"   Read all 161 reviews
Location Type Care Home

In the heart of Brighton, Hallmark Maycroft Manor offers a vibrant and inviting home for individuals to thrive. Experience award-winning residential, dementia and nursing care at Maycroft Manor. And, relax knowing all the essentials are covered with… Read more about Hallmark Maycroft Manor

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 105 Rooms from £2,040 / week
Hallmark Midford Manor

Frome Road, Bath BA2 5RE 

9.0 6 reviews
"Mum moved to Midford Manor in June 2024 as she needed more help and support. We have been so impressed with the wonderful care and support…"   Read all 6 reviews
Location Type Care Home

Perfectly situated on the beautiful south side of Bath, Hallmark Midford Manor is a place where residents are supported to live each day, their way. Experience award-winning residential, dementia, and nursing care. For those desiring an extra touch… Read more about Hallmark Midford Manor

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 80 Rooms from £2,140 / week

Hallmark Luxury Care Homes Reviews (2072)

9.8
Hallmark Luxury Care Homes has a Group Review Score of 9.8 (9.791) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hallmark Luxury Care Homes must have a Review Score.

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Review of

Hallmark Bucklesham Grange

from Emma R (Daughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I cannot thank EVERYONE at Bucklesham Grange enough. My dad came to stay for respite care and from the moment I met the customer relationship manager to look around I felt so comfortable and at ease - the place is just wonderful - homely, clean, fantastic gardens with super friendly staff!! Everyone
made my dad feel SO welcome and always was happy, helpful and my dad was so relaxed and happy. Whenever we visited, everyone again was incredibly friendly and welcoming to us and nothing was ever too much trouble. I would recommend Bucklesham Grange to anyone looking into care homes - it was just faultless. Thanks everyone

Reply from Hannah Peak, Customer Relationship Manager at Hallmark Bucklesham Grange

Thank you so much for your kind words! We're absolutely thrilled to hear that your dad felt so welcome and relaxed during his stay with us. It means the world to our team to know that you felt at ease from the very beginning, and that our home, team, and gardens made such a positive impression. We truly appreciate your recommendation-it's been a pleasure caring for your dad!


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Review of

Hallmark Shire Hall

from S L (Daughter of Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Shire Hall Care Home in Cardiff for a year and the care and support has been consistently excellent, with early response to any symptoms of illness, friendly and caring staff with virtually no turn over. Housekeeping are great. The facilities and activities are fantastic,
and mum is living with enjoyment, and well, and happily. My grateful thanks to management, activities, reception, catering and support staff. You not only care for mum but support me too.

Reply from Olivia Sullivan, Customer Relationship Manager at Hallmark Shire Hall

Thank you so much for your kind words about Hallmark Shire Hall - I will pass these onto the team, whom I know will be so proud to hear them. It is an honour to care for your Mum here.


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Review of

Hallmark Admiral Court

from R S (Daughter of Resident) published on 2 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My family member recently began a stay at Admiral Court to recuperate from an operation and I have been very impressed with the standard of care. First and foremost, the staff are knowledgeable, attentive and sincerely kind to residence and visitors alike. They have promptly addressed all aspects
of care, taken the time to answer all our questions, and really seem to be on the ball. The standards around the home are high, for example in the food, the quality of the furniture and in the range of facilities and activities available for residents. The staff clearly take the time to build a bond with the residents, talking and laughing with them, playing games, etc. rather than simply housing them, and I think that empathy is really important. I feel my family member is in good hands which is super reassuring.

Reply from Kay Palmer, Customer Relationship Manager at Hallmark Admiral Court

Thank you for your kind words. We are so pleased your dad is settling well into Admiral Court and that you are happy with the care and first impressions as we know how difficult it can be for the family as well as the resident in the first stages of move in. I will pass your kind words onto the team.


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Review of

Hallmark Admiral Court

from B N (Sister of Resident) published on 2 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My brother has just recently moved into Admiral Court and I couldn't be more delighted at the care and thoughtfulness he is receiving. The staff smile and actively get involved with the residents, the managers find excellent solutions for his particular needs, listening carefully and ending with reassurance,
the chef left us (his relatives) a tray of cakes on the first day, fresh flowers in his spotlessly clean room, his clothes all sorted and accessible. He is safe, the admin has all been completed, physio/district nurse have already visited, he's dared to leave his room and go into the lounge with other residents; the activities programme offers such a variety that I know he'll find things to enjoy. My focus is on him regaining his mobility, reducing his fears and socialising - I am really reassured to see this already starting to happen.

Reply from Kay Palmer, Customer Relationship Manager at Hallmark Admiral Court

Thank you for your kind words, i am so pleased your brother is settling in very well here at Admiral Court and that you are reassured of the quality of care and support he is receiving and will continue to receive. I will pass your kind words onto the team.


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Review of

Hallmark Kew House

from Eleanor D (Daughter of Resident) published on 26 March 2025
Overall Experience  Overall Experience 5.0 out of 5

We could not be happier with Mum being at Kew House. The home is lovely and the facilities are great but it is the staff that really make it a great experience for both Mum and us. Everyone is extremely caring and kind and create the vibe of a very happy community. The residents are constantly stimulated
and engaged with plenty of activities and celebrations where family are also welcome and yet somehow, despite the business, there is also an underlying current of calm and control.
Kew House was not the first nursing home that we tried for Mum. The first one resulted in severe weight loss, diminished mobility and a real sense of anxiety. Within a few weeks at Kew House Mum was transformed. The team closely managed her diet, she regained the weight, her mobility was restored and she is now always the first on the dance floor! Whilst I know the quality of care is excellent I strongly believe it's the culture of kindness that really makes Mum thrive. Thanks to all.

Reply from Liz Coombes, Customer Relationship Manager at Hallmark Kew House

Thank you for adding such a brilliant review surrounding the care of your Mum at Kew House. It is a pleasure supporting with her care and we shall pass your kind words onto the entire Team


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Review of

Hallmark Hutton View

from Debbie C (Relative of Resident) published on 21 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I cannot express my gratitude enough to the staff of this amazing care home, there are not enough words to describe their outstanding care, compassion, advice and support of not only the residents but also the associated members of the 'residents' family. The whole ethos of this home is exceptional
and the quality of care is outstanding. The meals, housekeeping, care, cleanliness and overall welcoming feeling is a credit to your staff.

Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you so much for your lovely kind words. We shall pass your comments on to the team here and it is our absolute pleasure to be able to provide care and support to your loved one.


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Review of

Hallmark Kew House

from Michael M (Son of Resident) published on 20 March 2025
Overall Experience  Overall Experience 5.0 out of 5

After being heavily resistant to the idea of moving into a care home some four months ago, my mother has settled well into her new life at Kew House and is full of praise for the staff. Her visitors have all remarked how welcoming the home feels and how friendly everyone is. The communication is great,
from phone calls, to emails and via a dedicated app. It gives me huge piece of mind to know that she is safe and extremely well cared for at Kew House.

Reply from Liz Coombes, Customer Relationship Manager at Hallmark Kew House

Thank you so much for your reply and positive comments surrounding the care provided to your Mother by our dedicated team. We shall pass on your kind words to all at Team Kew.


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Review of

Hallmark Banstead Manor

from Philomena H (Daughter of Resident) published on 20 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Banstead Manor is a beautiful care home full of love and care. All the staff are amazing at caring for the residents to such a high standard. My mum has settled in very well and now regards this wonderful place as her home. She is happy, exceptionally well cared for and absolutely loves the fantastic
food. It is so nice to see her participating in the wide range of activities. It's also great when we visit to sit in the Café area and have a coffee and cake. I now have peace of mind knowing that she is happy and safe in such inviting environment. This is all down to the wonderful staff to which I'd like to say a huge thank you.
It is a pleasure walking into Banstead Manor and to be greeted with such friendly faces.

Reply from Samantha Eyles, Customer Relationship Manager at Hallmark Banstead Manor

Thank you so much for your lovely words. Relationship centred care is our ethos which we live and breathe. It's our pleasure to care for her and wonderful to hear how happy she is. Thank you!


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Review of

Hallmark Banstead Manor

from N M (Regular Volunteer) published on 20 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Banstead Manor Care Home is more like a luxury hotel than anything normally associated with a Care Home. The staff are always engaging with both the residents and the visitors and the level of care provided is excellent. The wide and varied range of activities is particularly impressive, engaging all
of the residents from all of the communities. Overall, I am very impressed with Banstead Manor Care Home.

Reply from Samantha Eyles, Customer Relationship Manager at Hallmark Banstead Manor

Thank you for your wonderful review. We work hard to maintain our high standards of care, and provide a luxury environment for our residents.


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Review of

Hallmark Ty Porth

from K L (Son of Resident) published on 20 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The whole process of arranging care for my mother was seamless and efficient from start to finish.
Having had a bad experience with a previous care home, to date we have found Ty Porth to be excellent in its care and facilities.

Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you so much for your kind review, I will ensure to share this with the team. I am glad that the process was seamless and you have had a good experience here at Ty Porth Care Home. It has been great to see your mother settle well here at Ty Porth and you know where we are if you or your family should need us! Take care and we look forward to seeing you soon. Kind regards, the team at Ty Porth.


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Review of

Hallmark Shire Hall

from A H (Wife of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

It's always a pleasure to visit my husband, the staff are caring and positive, they make us both smile. The building is clean and well cared for. The staff are well trained and happy in their roles. They make this difficult situation bearable.

Reply from Olivia Sullivan, Customer Relationship Manager at Hallmark Shire Hall

Thank you so much for your kind words about Hallmark Shire Hall - I will pass these onto the team, whom I know will be so proud to hear them. It is an honour to care for your husband here.


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Review of

Hallmark Banstead Manor

from Kerrie R (Granddaughter of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Came to see my nan for her birthday, the care home threw her a little party and got her gifts. It's a very family vibe they have their and always make the residents feel loved and special. This is an amazing care home and I would highly recommend them to everyone. They are amazing with the residents
and always have activities going on for them and the families are always made to feel welcomed and involved with everything. It has a home from home feeling and I wouldn't want my nan anywhere else.

Reply from Samantha Eyles, Customer Relationship Manager at Hallmark Banstead Manor

Thank you so much for your kind words. We work hard to create a relaxed, family feel to the home, whilst upholding all of our relationship centred values. We look forward to welcoming you and your family to the home again soon.


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Review of

Hallmark Banstead Manor

from Kim D (Granddaughter of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The home is lovely the staff go above and beyond for there residents and also are so so wonderful with my children when we come to visit my nan / my children's great nan. Thank you guys for everything you do we appreciate you.

Reply from Samantha Eyles, Customer Relationship Manager at Hallmark Banstead Manor

Thank you for your lovely review. We love to have children visit the home and interact with our residents. If you haven't already, please feel free to join our Songs and Smiles Group for toddlers and their mummies on a Thursday morning!


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Review of

Hallmark Ty Porth

from Hayley H (Daughter-in-law of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Finding the right residential setting for our Mam was a priority and we viewed a few prior to Ty Porth.
As soon as we entered we were greeted warmly and invited in to view the home.
We wanted our Mam to be in a place where she would be treated as family by the team and this is certainly the case.
Everyone is wonderful with her. We wanted a clean environment, a host of activities for her and healthy and nutritious food. Ty Porth provides all of this and more.
The administration team helped us with everything in getting Mam across from hospital. And the team caring for our Mam cannot do enough. They are absolutely brilliant.
We are so pleased with how the transition for Mam has and is going. We feel that Mam is safe and well cared for and will live a happy life in their care.

Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you for your kind words, I will ensure to share your kind words with the wider team. Seeing a 5* review is outstanding, thank you for your kindness! I am so glad you are happy with how mam has settled and the care that she has been receiving here at Ty Porth Care Home. You know where we are when you need us, we look forward to seeing you soon. Kind regards, Ty Porth Care Home.


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Review of

Hallmark Ty Porth

from Shirley M (Friend of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

We are close friends with a resident, she has been a resident with you since Nov 24.
During this 3 months we can only say she has had first class care from all your staff. Trusting she will be with you and your care always.

Reply from Leah Howells, Business Support Manager at Hallmark Ty Porth

Thank you so much for your kind review, I will ensure to share your outstanding 5* review with the wider team! It has been a pleasure to see your friend settle into Ty Porth Care Home. You know where we are if you need us at any time and it will be great to see you again soon. Kind regards, The Ty Porth Care Home Team.


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Review of

Hallmark Shire Hall

from D M (Friend of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Love visiting my dear friend of over 70 years. Fabulous home, she is happy there.

Reply from Olivia Sullivan, Customer Relationship Manager at Hallmark Shire Hall

Thank you so much for your kind words about Hallmark Shire Hall - I will pass these onto the team, whom I know will be so proud to hear them. It is an honour to care for your friend here


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Review of

Hallmark Maycroft Manor

from C B (Daughter of Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My father spent the last year of his life at Maycroft Manor. The care and support he received from the team was exemplary, from the very first contact to his last days everyone showed such amazing kindness and attentiveness to his every need. He enjoyed his time there, making positive relationships
and taking part in a range of interesting entertainments. I am also very grateful for the kindness and support I received from the wonderful team, thank you.

Reply from Emma Weller, Customer Relationship Manager at Hallmark Maycroft Manor

Thanks so much for your lovely review, it was a huge pleasure to support your lovely dad and get to know you all as a family.


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Review of

Hallmark Kew House

from E G (Wife of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Respite care in Kew House for 8 weeks. We transferred him from another Care home because we were dissatisfied with the poor level of medical care and staff shortage
We have been more than happy with Kew house.
Abundant staff all happy , obliging and courteous
If I'm concerned
I never hesitate to/ nor fail to find a member of staff who can reliably resolve the problem
All aspects of the home are transparent. I feel confident that my husband is receiving the best care possible .
The menu is nutritious varied and beautifully presented even if eating in bed !
He is treated with kindness and respect, I feel the staff 'understand ' him !
Kew House is very welcoming to visitors Who are made to feel at home with beverages croissants , biscuits always on hand. It really does feel like one happy family even though my husband is reluctant/ unable to participate in many of the activities .
Just a huge thank you for all your cARE

Reply from Liz Coombes, Customer Relationship Manager at Hallmark Kew House

Your kind words surrounding the care we have provided to your Husband will be shared with our entire team.Kew House has been so pleased to be able to provide the right care since his arrival to our nursing community in December 2024.


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Review of

Hallmark Kew House

from Alison H (Wife of Resident) published on 11 March 2025
Overall Experience  Overall Experience 5.0 out of 5

What has probably been the worst time in my life, Kew House has been wonderful in every way, I will always be grateful.All the staff have at all times have been polite and very professional, nothing has been too much trouble

Reply from Liz Coombes, Customer Relationship Manager at Hallmark Kew House

Thank you so much for adding your review surrounding the support and care offered to your Wife since her arrival to Kew House last year.Your kind words will be shared with the entire team at Kew House


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Review of

Hallmark Lakeview

from Y K (Friend of Resident) published on 11 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff's friendliness is exceptional.

Reply from Inder Hanzra, General Manager at Hallmark Lakeview

thank you ever so much for your kind words. We as a team always try our best to welcome our guests with a smile and friendliness of course.


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Awards / Recognitions (28)

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Frequently Asked Questions about Hallmark Luxury Care Homes

How many Care Homes does Hallmark Luxury Care Homes own?

Hallmark Luxury Care Homes own 22 Care Homes.

Which Hallmark Luxury Care Homes Care Homes have the highest review score?

Hallmark Hutton View, Hallmark Anisha Grange & Hallmark Admiral Court have the highest review score.