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Care Home Owned by Hallmark Luxury Care Homes in Bath & North East Somerset

9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Hallmark Luxury Care Homes in Bath & North East Somerset

Only the locations & reviews in Bath & North East Somerset for Hallmark Luxury Care Homes are showing below.

View the details of all 22 locations (with 2063 reviews) owned by Hallmark Luxury Care Homes

Hallmark Luxury Care Homes Locations in Bath & North East Somerset (1)

 

1 Care Home owned by Hallmark Luxury Care Homes in Bath & North East Somerset

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Hallmark Midford Manor

Frome Road, Bath BA2 5RE 

9.0 6 reviews
"Mum moved to Midford Manor in June 2024 as she needed more help and support. We have been so impressed with the wonderful care and support…"   Read all 6 reviews
Location Type Care Home

Perfectly situated on the beautiful south side of Bath, Hallmark Midford Manor is a place where residents are supported to live each day, their way. Experience award-winning residential, dementia, and nursing care. For those desiring an extra touch… Read more about Hallmark Midford Manor

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 80 Rooms from £2,140 / week

Hallmark Luxury Care Homes Reviews in Bath & North East Somerset (6)

9.8
Hallmark Luxury Care Homes has a Group Review Score of 9.8 (9.783) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hallmark Luxury Care Homes must have a Review Score.

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Review of

Hallmark Midford Manor

from K P (Daughter of Resident) published on 13 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Midford Manor in June 2024 as she needed more help and support. We have been so impressed with the wonderful care and support that the whole team have given Mum. Every member of the Midford team work so hard for every resident all of the time.

Reply from Sally Patterson, Customer Relationship Manager at Hallmark Midford Manor

Thank you so much for your kind words which I will share with the whole team who will be delighted to hear them. It is such a pleasure to not only have your Mum live with us but to have you all as part of our Midford Manor Family.


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Review of

Hallmark Midford Manor

from Mary P (Respite Resident) published on 11 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In July this year, I was relatively fit, healthy and able to live alone. Then without warning, I developed a painful condition that slowly affected my joints and muscles. Suddenly I needed help. Midford Manor Care Home, Bath offered Respite Care and I was welcomed into their happy community. A care
home was not something that I had envisaged that I would need for a few years, but my apprehension was unfounded. For a start, it is a modern version of a care home - a bright positive, yet calm, environment with staff to support you in any way you need it. Cafes for meeting up, a cinema to relax in, a gym with a resident physio to guide you through helpful exercises to get muscles working again. A beautiful garden for gentle walks. A chef to produce tempting meals. My stay at Midford contributed hugely to my recovery and ability to return home to live independently again. It has been a very humbling experience due to the kindness and understanding of all the staff. Thank you all so much.

Reply from Sally Patterson, Customer Relationship Manager at Hallmark Midford Manor

Thank you so much for taking the time to write such a wonderful review. It was an absolute pleasure to have you stay at Midford Manor and we are so pleased to have contributed to your recovery it's a joy to see you so happy. I will pass on your kind words to all of the team and I know they will be delighted. Wishing you the best and we look forward to you coming for afternoon tea very soon.


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Review of

Hallmark Midford Manor

from M L (Next of Kin) published on 16 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been grateful for the care and support shown to our friend at Midford Manor. After years of independent living, she moved into the home as her health was deteriorating. The care and interest shown by the staff in so many ways were greatly appreciated and always met her where she was at. There
was gentle encouragement, and never overbearing pressure, to engage with various things and genuine support where it was needed. When the care became end-of-life, staff were incredibly caring and sensitive right to the very end. We cannot be more thankful.

Reply from Sally Patterson, Customer Relationship Manager at Hallmark Midford Manor

Thank you so much for taking the time to leave us a great review, I will share it with the team who will be so pleased with the kind words. It was an honour to provide care and have your loved one with us at Midford Manor and she is greatly missed by all of the team as are you and your family.


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Review of

Hallmark Midford Manor

from D M (Daughter of Resident) published on 15 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Hallmark Midford Manor since October 2023. Mum has dementia and receives the best care from all the carers on the dementia floor. Nothing is too much trouble and Mum has improved so much, sociably, momentarily and her mood since being there, she really enjoys all the
activities Midford puts on. The food is excellent. Bedrooms and all the communal rooms are spotless and luxurious, the best care imaginable. I would recommend Hallmark Milford Manor to anyone.

Reply from Michelle Wintle, Customer Relationship Manager at Hallmark Midford Manor

Thank you so much for taking the time to give us a review.


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Review of

Hallmark Midford Manor

from L J (Daughter of Resident) published on 12 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has settled incredibly well at Midford Manor. The staff have been so welcoming, approachable and kind. The staff work as a team supporting each other in their daily tasks and they make excellent relationships with residents. There is a positive, enthusiastic atmosphere with careful attention
but also lots of fun. Thank you to the whole team for welcoming and caring for our precious mum.

Reply from Michelle Wintle, Customer Relationship Manager at Hallmark Midford Manor

Thank you so much for taking the time to give us your wonderful feedback. We are so pleased at how well your mum has settled in and we will continue to strive for her to live a happy and fulfilled life here at Midford Manor.


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Review of

Hallmark Midford Manor

from L S (Daughter of Resident) published on 10 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has dementia and when my dad passed away suddenly, we had to find care for my mum. Hallmark Midford Manor had just opened so fortunately we were able to secure a place for Mum there. The staff at Hallmark Midford Manor have been amazing with Mum. She joins in most of the activities on offer and
has had a new lease of life. She used to sleep most of the day at home and now she is busy all day interacting with the lovely staff and residents. She has started knitting again, she goes to the gym, sings along to music and dances every day. The carers are amazing. We can leave her knowing she is being well looked after and she is safe and happy.

Reply from Michelle Wintle, Customer Relationship Manager at Hallmark Midford Manor

Thank you so much for your kind words, we are so pleased that your mum is happy and living a fulfilled life here at Midford Manor.


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Awards / Recognitions (28)

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