Care Home Owned by Hallmark Luxury Care Homes in Cambridgeshire

are excellent and mum really enjoys them. All together a positive experience so far.

Manor, having looked at several other residential homes, it absolutely towered above them in all aspects.
So happy with our choice.

the move. We have been thoroughly impressed by the premises and facilities which are immaculate and wonderfully managed. We are hugely grateful to the team at Arlington Manor for the kind, gentle, respectful and professional care they provide. It is always an enjoyable experience to spend time at Arlington Manor and to see the high quality nature of the work done there. Arlington Manor have exceeded our expectations. We are delighted and grateful.

served in the dining room. Everyone has been so helpful from management to maintenance staff. The nurses are wonderfully kind and the entertainment team provide many stimulating and fun activities for Dad to enjoy if he chooses. We feel that as a family we can rely on Arlington to look after our Dad with kindness, care and respect.

from 10am to 5pm to suit everyone. My mum loves music. There is always something for her to watch or participate in. She is also part of a slow walking group that goes out twice a week. The staff bend over backwards to make sure you attend the activities you enjoy. The rooms are all ensuite and each room is very nice. There is a cafe downstairs in a conservatory which opens out into the garden which is very well used. There is a lively atmosphere and always someone on hand to ask if help is needed.
I would definitely recommend Arlington. Nothing is too much for the staff. I feel that my Mum is in very good hands. It is a relief to know that she is being so well looked after.

every way giving great peace of mind to my friend and her family.
Her mother has settled well and has received exemplary care from the staff. Although frail she is able to be wheeled around the garden much to her delight. Her medical needs are being fully met by the caring nursing team and I have witnessed first hand their compassion when dealing with sometimes distressing circumstances.

into the residential community. She settled in immediately, particularly as a result of their activity provision and encouragement to participate in a wide range of activities, and finding out what was important to Mum in her everyday life. A great experience all round and this has helped immensely in easing fears of what and how she will be able to cope as her mobility decreases. Many thanks to Martin and all the staff at Arlington Manor.

welcome. Things went much more smoothly than expected and she settled much more quickly than anybody had anticipated. Within a couple of weeks she was feeling and looking much more relaxed, well cared than for a long time, which was wonderful to see. As a former nurse, she has standards of care but here they have been met. This has meant she has relaxed and been accepting of care rather than resisting it. The food and activities on offer are excellent and the garden is a particular joy to visit. Everyone involved has always been really friendly, helpful, professional and kind. Respite care has become a permanent home now and I don't believe we could have found anywhere better.

supportive and friendly and it was a pleasure to be helped, cared for and always encouraged by them. The facilities were very good including, amongst many, an exercise gym, which I made good use of with my physiotherapist, and a very attractive garden opening out from a coffee and tempting refreshments area - ideal for meeting with other residents and visitors. My room was light, well appointed and attractively decorated, as were the corridors. The meals were of a good standard and were adapted to meet particular dietary requirements of the individual. I would have no hesitation in returning to Arlington in future were the need to arise.

provided refreshments quickly. Mum had a live-in carer at home and I was used to her having very responsive, personalised care and apprehensive about how she would adjust to a care home. I chose Arlington because they have a high number of care staff and all staff are encouraged to put the residents first, and they do. Many a time I find Mum chatting to one of the cleaning staff, they happily interrupt their work to interact with her, and know her name. Dementia has made Mum most likely to say "no" to anything, the care staff are responsive to my suggestions and persevere to get her involved in activities. It is difficult to judge but I think Mum is happier at Arlington than she was at home

but also for their families. The nursing staff are extremely knowledgeable and their 24/7 availability is very reassuring. My father particularly enjoys all the food and the home has been readily able to accommodate his changing dietary needs by pureeing his food and providing him with a soft diet, while maintaining very high standards of presentation, which he really appreciates. Throughout his time at Arlington, my sister and I have felt reassured that my father is in the best possible place for him and would thoroughly recommend Arlington for nursing care. As well as being very comfortable for the residents, it provides a really friendly and welcoming environment for relatives to visit.

a great weight off our minds.

every time I visit; the mums, babies, and alpacas are her favourites!

and music performances. Being a competent artist she did find the art and craft sessions much too basic and not catering to anyone with any ability - this is something which could be improved on.
She really liked the food which was of a high standard, particularly the home made soups which varied every day. The large cinema screen was great for watching Wimbledon and the Olympics! The cafe is a great spot for residents to sit and read papers or just enjoy some company and also for visiting relatives to enjoy the nice coffee and cakes!
The garden is lovely and so well kept and much used in the summer. I would recommend Arlington Manor to anyone looking for great care.

in her health and general well-being, which we feel is due to the excellent care she received. When we talk about her stay she readily says how lovely everyone was and how she realises that without the care she received there she probably would not have recovered as well as she has, which considering she is 94 yrs is quite remarkable!
We would certainly hope that in the future should either of our parents need full time care that they could stay at Arlington.

staff. Her care was exceptional. Thank you very much from the three of us.

in walking unaided. I have an underlying inoperable cancer for which the recommended regime is palliative care. Hence the decision to move into Arlington Manor. I am still research active in my scientific field, with regular contacts worldwide.
It is perhaps too soon to write a full review of my experience of Arlington Manor. I am certainly impressed by the diligence and friendliness of the staff who all greet me by name. I am most critical of the restaurant menus; the food is perhaps too bland for my taste. The restaurant staff do their best, but I sometimes find it difficult to understand their accents, and they do not always understand what I am asking for.

She was cared for well and was always clean and tidy. We had regular discussions about her care to optimise this for her. She'd lost a lot of weight before going in and was able to normalise her weight after a few months. She loved the entertainment, which brought back her singing voice and was able to dance with the carers. The garden is a beautiful haven which she loved visiting all year through, and having a cuppa and biscuit either in the cafe or the garden. There is all one could ask for on-site to ensure a complete service including hairdresser, nails etc.
We now have our aunt staying there, (not with dementia), she has settled well and feels safe and secure. We can't ask for more.

100 yards from our flat which meant that we could visit her frequently.
We were very relieved when it was agreed that my partner could be placed at Arlington.

in-house and plentiful. When he died the support and love shown to me was beyond mere duty.