Hallmark Luxury Care Homes in Essex | 3 Care Homes

Review of
Hallmark Anisha Grange
from Jennie V (Wife of Resident) published on 17 December 2024

Submitted via Website • Report

Overall Experience

My husband has been in Hallmark Anisha Grange for the past 12 months suffering with dementia.
The care that he has been given over the last year has been amazing. The staff are wonderful, so kind and considerate, nothing is too much trouble. I visit him frequently and I feel the atmosphere is always

cheerful and welcoming. Well done Anisha Grange!

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you for your kind review! It is an absolute pleasure to have your husband with us and to welcome you into our home.

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Review of
Hallmark Admiral Court
from Sharon J (Daughter of Resident) published on 9 December 2024

Submitted via Postal Card • Report

Overall Experience

I'm very happy with the care my dad is getting at Hallmark Admiral Court. The staff are all excellent. All very caring and considerate. The food is excellent too. Would not want him to be anywhere else.

Reply from Kay Palmer, Customer Relationship Manager at Hallmark Admiral Court

Thank you so much for your review. We are so happy that you are pleased with the care you dad is getting here at Admiral Court. I will pass your kind words onto the team.

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Review of
Hallmark Admiral Court
from Joyce H (Sister of Resident) published on 27 November 2024

Submitted via Website • Report

Overall Experience

Once again I had a great visit to Admiral Court. The staff are all so very welcoming and not only care for their residents' comfort and well-being
but extend great hospitality to their visitors. The atmosphere at Admiral Court is so happy and welcoming - nothing is too much trouble to ensure we all

get the most from our visits. We are encouraged to join in with various activities that is great for bonding with our loved ones and making new friends. There are so many activities for the residents to take part in and enjoy and plenty of shared chats around the Farmhouse Kitchen Table making friends and sharing memories with the other residents.

I think the overall policy is to keep everyone safe, happy and that's obviously a complete success judging by the smiles from the residents and all the staff.

Reply from Kay Palmer, Customer Relationship Manager at Hallmark Admiral Court

Thank you ever so much for these kind words. It is a true delight to have read what you have written and thank you for taking the time to review the home. We are so pleased that your sister continues to be happy with us.

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Review of
Hallmark Admiral Court
from Catherine M (Daughter of Resident) published on 21 November 2024

Submitted via Postal Card • Report

Overall Experience

My mum is very happy here. The staff are very caring and engaging. Mum says "They like to do things with you". There are lots of activities and the rooms/premises are very clean. I feel reassured mum is looked after.

Reply from Kay Palmer, Customer Relationship Manager at Hallmark Admiral Court

Thank you for your kind words. I will pass them on to the team.

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Review of
Hallmark Hutton View
from Angela B (Daughter of Resident) published on 21 November 2024

Submitted via Postal Card • Report

Overall Experience

Oh my goodness what can I say! From the moment Mum entered Hutton View, the Customer Relationship Manager and her team were fantastic.
The whole family were tired and vulnerable after a difficult time in the hospital. It was such a relief to be finally getting the care and attention needed. It was

as though someone had put their arms around us all.
The facilities at Hutton View are second to none. The residents radiate happiness and you can feel the community spirit in the air.
All the staff are extremely attentive and genuinely have the resident's best interests at heart.
Not to mention the food - wow, Mum has a handmade 3-course dinner at every mealtime. The family joke that she is in a 5* all-inclusive hotel.
It was clear from the onset that not only are the residents of high importance, but so are their family. The lounges and seating areas everywhere have complimentary snacks and drinks for all to enjoy and you never feel like you are in the way.
Overall I cannot rate the place high enough. Well done everyone.

Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you so much for taking the time to provide us with your feedback and it was our pleasure to be able to support Mum and you as family during a really difficult and emotional time. We shall pass your lovely comments on to the team here. Sending you our best wishes Angela.

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Review of
Hallmark Admiral Court
from Sharon L (Daughter of Resident) published on 15 November 2024

Submitted via Website • Report

Overall Experience

Absolutely first-class accommodation - beautiful decor, exceptionally clean.
The level of care goes above and beyond. Everyone is welcome from the moment you step through the doors. The atmosphere is warm and welcoming and residents and their relatives/friends are treated like family. The food is excellent

and plenty of choice. My father was admitted for 4 weeks of respite and has thrived. I would be so happy for him to live there on a permanent basis.

Reply from Kay Palmer, Customer Relationship Manager at Hallmark Admiral Court

Thank you so much for your kind words, I will pass them on to the team.

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Review of
Hallmark Admiral Court
from Cath H (Friend of Resident) published on 13 November 2024

Submitted via Website • Report

Overall Experience

Taken our neighbour into the home for the first time. I couldn't have asked for a better welcome. My friend felt instantly at ease. Everybody was so friendly. The whole place was spotlessly clean. Flowers and chocolates in the room. Very impressed.

Reply from Kay Palmer, Customer Relationship Manager at Hallmark Admiral Court

Thank you so much for taking the time in writing a review. I will pass on your kind words to the whole team.

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Review of
Hallmark Hutton View
from P M (Sister-in-law of Resident) published on 25 September 2024

Submitted via Postal Card • Report

Overall Experience

Our whole family entirely are pleased with the service personnel, cleanliness, and care that our family member is experiencing. She has settled in remarkably well in the last few weeks, better than any of us expected or hoped.

Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you so much for taking the time to provide us with your amazing feedback, we shall pass your comments on to the Team.

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Review of
Hallmark Admiral Court
from Clare P (Daughter of Resident) published on 5 September 2024

Submitted via Website • Report

Overall Experience

Mum's 80th Birthday Celebrations:
I don't know what to say. Thank you so very much for the amazing buffet and setup for Mum's birthday celebrations! Honestly couldn't have asked for any more and Carers coming down from Mum's Amazon Way living area to join us for singing Happy Birthday as her birthday

cake was bought in brought tears to my eyes just lovely! Was like an extended family moment!
Many thanks again to the four lovely staff members assisting - the food and service were second to none. The whole family had a great time!

Reply from Kay Palmer, Customer Relationship Manager at Hallmark Admiral Court

We are so pleased that Mum enjoyed her 80th Birthday celebrations and as a home, we are very grateful to be able to celebrate this wonderful moment with you all.

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Review of
Hallmark Hutton View
from J M (Wife of Resident) published on 19 August 2024

Submitted via Postal Card • Report

Overall Experience

My husband received excellent care well at this home. He was under a palliative care scheme and we were very satisfied with all the aspects of his care for the short time he was residing there. The staff were the best and he was treated with respect and understanding. Well done to everyone involved

in this care.

Reply from Louise Baxter, General Manager at Hallmark Hutton View

Thank you for taking the time to review the care at Hutton View, it is vital to help us shape a service that is responsive in meeting the needs of our residents. It was a pleasure and honour to be able to care for your husband in his final days.

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Review of
Hallmark Hutton View
from N G (Daughter of Resident) published on 5 August 2024

Submitted via Postal Card • Report

Overall Experience

We went to the care home three times until we decided our Mother would benefit from moving in. To be honest it was harder for me as a carer for Mum to let go. The environment, activities, rooms, and staff are all so professional and so caring, it is like a big family. My Mother has bloomed since she

became a resident and is very happy, smiling all the time and she is not lonely anymore. Mum has made friends and loves having her hair and nails done. She said the food is very tasty.

Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you for taking the time to provide us with your feedback it is very much appreciated and we shall pass your lovely comments on to the team here at Hutton View.

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Review of
Hallmark Anisha Grange
from K R (Daughter of Resident) published on 4 July 2024

Submitted via Website • Report

Overall Experience

Just had to leave a review on Anisha Grange's themed garden party today!
What an amazing day it was in their beautiful summer garden, which was bursting with glorious flowers and full of colour!
The decorations for this event were spectacular!
The entertainment was breathtaking with the drummers

and dancers, then in the afternoon, there was a lovely gentleman singer, singing all the old-time songs that a lot of the residents could remember and sing along to.
The residents and their families were full of smiles and laughter.
The managers and carers worked so hard all day making sure everyone experienced an amazing day and was looked after.
Nibbles and drinks were available all day and offered constantly.
Anisha Grange's carers are so very caring, loving and nothing is too much trouble for them.
My mum has the best care there and it is such a relief to know she is looked after by an 'outstanding' care home.
Well done Anisha Grange!

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you for your lovely review. having you all join us for our annual garden party is a pleasure!

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Review of
Hallmark Anisha Grange
from Dean P (Son of Resident) published on 4 July 2024

Submitted via Website • Report

Overall Experience

Me and partner visited for their yearly garden party (themed).
As soon as we arrived we were welcomed by the stunning, creative imaginative decor of beautiful bright colours of the themed country.
The staff embarrassed every aspect and attention to detail from their costumes to the amazing party

food and entertainment.
The entertainment they brought in from the brilliant drummers and the spectacular female dancer. Was out of this world. And a nice touch for the residents having the entertainer in the afternoon. All were brilliant in engaging with the residents.
Finally, a massive well done and thank you to the management and staff for not only doing their amazing day-to-day care but also embarrassing the theme and getting the residents involved.
Thank you again can't wait for next year!

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you, it is so lovely seeing all the family as always having you all a part of our Anisha family.

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Review of
Hallmark Hutton View
from Helen W (Daughter of Resident) published on 1 July 2024

Submitted via Postal Card • Report

Overall Experience

My dad stayed at Hallmark Hutton Vire for respite care following a four-week period in hospital. Although he only resided in the care home for just over a week, we were so pleased with the care he was given by all the staff. The home is a beautiful, calm environment, and my dad was treated with great

care and dignity. It has brought us a lot of comfort knowing how well looked after he was - even enjoying his favourites, chocolate cake and ice cream!

Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you so much for your kind words and for taking the time to leave such a thoughtful review. It was truly our pleasure and privilege to look after your dad. We are honoured to have been a part of his journey and to have had the opportunity to support him and your family. We shall pass your comments on to the team.

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Review of
Hallmark Hutton View
from P S (Daughter of Resident) published on 6 June 2024

Submitted via Website • Report

Overall Experience

My elderly mum was placed at Hutton View in December 2023 for end-of-life care. From the moment she was welcomed, I knew she was in compassionate, professional and safe hands, which was such a relief. The care Mum has subsequently received has been superb. In my experience, the entire team, from housekeeping

to senior management have an approachable, responsive, can-do attitude. The Hallmark ethos shines through. It is a testament to the level of care and excellent nutrition that Mum is still with us today. Yes, Hallmark care is more expensive than elsewhere but, in my opinion, it is worth every penny. Real care isn't about the shiny, elegant surroundings, it is all about the day-to-day human interactions.

Reply from Sommer Turner, Customer Relationship Manager at Hallmark Hutton View

Thank you for taking the time to provide us with your feedback. It is our absolute pleasure to be able to support and care for your Mum. We shall pass your lovely comments over to the team.

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Review of
Hallmark Anisha Grange
from E H (Daughter of Resident) published on 1 May 2024

Submitted via Website • Report

Overall Experience

I cannot praise Anisha Grange highly enough. Mum receives the very best of care from all the staff. Since Mum became a resident it has been such a relief to know that Mum has been continually well cared for in every aspect by such lovely, kind, caring and hard-working staff. I personally cannot thank

them enough.

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you for your lovely feedback, it is an absolute pleasure to have mum with us and to get to know you all as a family. We will be sure to share your kind words with our team.

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Review of
Hallmark Anisha Grange
from V R (Son of Resident) published on 29 April 2024

Submitted via Postal Card • Report

Overall Experience

My mum came here in October 2023, we have been so happy with everything. Great staff, rooms, food and nothing is too much trouble. The place is clean and staff friendly and knowledgeable. They all genuinely care. Would not hesitate to recommend Anisha Grange for the best care. Lots of activities for

residents facility and visitors made welcome. 10/10

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you so much for your lovely review. It has been an absolute pleasure getting to know mum and all the family.

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Review of
Hallmark Admiral Court
from Liz H (Niece of Resident) published on 5 March 2024

Submitted via Website • Report

Overall Experience

My family and I are delighted that our aunt is now living at Admiral Court. It is, without a doubt, the most wonderful care home that we have seen. Not only are the many lounges, activity rooms, bedrooms and gardens so homely but the staff are all so kind and helpful. We are very impressed with the

number of care support staff there are, who are always on hand to help. Nothing is too much trouble for them to make sure you have everything you need.
Our aunt has been there since the beginning of February and is settling in really well. The daily activities, morning and afternoon, are great for stimulating our aunt who is living with dementia.
I cannot praise the whole team at Admiral Court enough!

Reply from Kay Palmer, Customer Relationship Manager at Hallmark Admiral Court

Thank you so much for your kind words. We are so pleased that your aunt is settling into her new home here at Admiral Court. I will pass on your review to the whole team.

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Review of
Hallmark Anisha Grange
from C C (Respite Resident) published on 5 March 2024

Submitted via Postal Card • Report

Overall Experience

Excellent experience, cannot fault it in any way.

Reply from Rabea Azad, Customer Relationship Manager at Hallmark Anisha Grange

Thank you for your review. It has been an absolute pleasure getting to know you and your family.

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Review of
Hallmark Admiral Court
from Judith C (Daughter of Resident) published on 2 February 2024

Submitted via Website • Report

Overall Experience

My darling Mum was lucky enough to have spent a whole year at Admiral Court. It was this time last year she sadly passed away. Although a year has gone by I wanted to write this review. Admiral Court was just such an amazing place and from the first visit, we knew it was perfect for Mum. The staff were

exceptional and so welcoming, kind and caring. The facilities were superb and extremely clean and great attention was paid to detail with fresh flowers on the tables. The food at Admiral Court was also superb. Mum enjoyed her weekly hair and nail appointments and a chat with the lovely ladies running the salon. l visited Mum on a regular basis and always the same caring, thoughtful and respectful standard.
Admiral Court is run like a luxury hotel and anyone who is lucky enough to experience it will wish they had gone sooner! I want to thank each and every member of staff and the management team for making the last year of Mum’s life as happy as it could be and for giving us such peace of mind.

Reply from Kay Palmer, Customer Relationship Manager at Hallmark Admiral Court

Thank you for your kind words. It is so lovely for you to share all of the wonderful memories you have of Mum at Admiral Court on the anniversary of her passing.

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Care Homes Owned by Hallmark Luxury Care Homes in Essex

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Hallmark Luxury Care Homes Reviews in Essex (261)

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Hallmark Admiral Court

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Hallmark Admiral Court

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