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Care Homes Owned by Handsale Ltd

8.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Handsale Ltd
Founded in 1988, Handsale Ltd has significant experience in providing healthcare and currently operates seven care homes, all of which are located in the United Kingdom.

Handsale started as and remains a family business, core values that haven’t changed to this day – owners believe that everyone has the right to dignity, respect and choice. Handsale promises the highest quality of individual care.

Each Handsale care home is exactly that – a home. They are all situated in carefully chosen areas where residents can continue to lead fulfilling lives while feeling confident and secure. All homes are run with an ethos based on quality, trust and support. Care teams pride themselves on being an integral part of each community.

Clear, honest and easy communication is important to Handsale in all dealings. Fully-trained professional staff play a crucial part in this. The company currently operates 458 beds and employs around 569 people, all of whom provide residents with the friendly, personal and compassionate care they deserve, while also providing an environment for both residents and their families to feel safe and happy.

Managers are all experienced, skilled and caring. Each of them has an open-door policy if any questions or further information is required.

But most importantly, professionals promise they will never let their standards slip. At Handsale, carers will never waver from core values and will continue striving for better.

Handsale Ltd Locations (5)

 

5 Care Homes owned by Handsale Ltd

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Swn-y-Mor Care Centre

Scarlet Avenue, Aberavon Beach, Port Talbot SA12 7PH 

9.6 34 reviews
"Swn-y-Mor is always ready with a warm welcome. The staff are friendly and helpful. The home is always clean and warm with none of the…"   Read all 34 reviews
Location Type Care Home

Swn-y-Mor is a 91-bed home offering high-quality residential, nursing and dementia care in the heart of Port Talbot. The home also offers care for younger residents with physical disabilities. There are 88 team members offering specialist care for… Read more about Swn-y-Mor Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 91 Rooms
Silver Trees

10 Brockway, Nailsea, Bristol BS48 1BZ 

9.6 78 reviews
"My husband has been in Silver Trees 3 months. He is bed ridden and needs 24 hours care. I've visited everyday and love the way all the…"   Read all 78 reviews
Location Type Care Home

Silver Trees is a luxury 62-bed home set in the sweeping landscape of Somerset. Featuring two dining rooms and four lounges, the home offers a tranquil setting for residents in receipt of residential, nursing and respite care. There are 75 staff members,… Read more about Silver Trees

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 62 Rooms
Westerfield Care Home

30 High Calside, Paisley PA2 6BE 

9.1 31 reviews
"Since both of us, my wife and I, we have been treated with respect. Cleanliness and wonderful staff. Entertainment excellent, superb…"   Read all 31 reviews
Location Type Care Home

Westerfield Care Centre, located in Paisley, is nestled in the lowlands of Scotland, just ten minutes from the thriving city of Glasgow. The town is easily accessible, with numerous transport links. Westerfield has 64 beds and offers outstanding residential,… Read more about Westerfield Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 64 Rooms
Balquhidder House

1 Charleston Way, Alexandria G83 0TD 

8.5 6 reviews
"Despite the staff having to carry out a difficult and responsible task in looking after their residents they always have a cheerful and…"   Read all 6 reviews
Location Type Care Home

Situated in the picturesque town of Alexandria, and just a stone’s throw from the River Leven, Balquhidder House is a 65-bed home specialising in residential, dementia and nursing care. Alexandria is a popular base for commuters as it has excellent… Read more about Balquhidder House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 65 Rooms
Caledonia Care Home

7 Sidney Street, Saltcoats KA21 5DB 

7.7 13 reviews
"In the eight years that Mum was in Caledonia Care Home we, as a family, have nothing but praise and thanks for the care, love and attention…"   Read all 13 reviews
Location Type Care Home

Situated in the heart of Ayrshire is Caledonia, a 90-bed home specialising in residential, dementia and nursing care. The care home is idyllically located for the residents to enjoy exciting excursions. The home offers breath taking views of the… Read more about Caledonia Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 90 Rooms

Handsale Ltd Reviews (162)

8.9
Handsale Ltd has a Group Review Score of 8.9 (8.901) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Handsale Ltd must have a Review Score.

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Review of

Westerfield Care Home

from Maureen M (Wife of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into the care home on the 6th of February and I'm really pleased the home is spotless and staff from management down to domestics are extremely nice it's a very well run care home and was surprised how quick my husband settled. They also have a lot of entertainment and fun with the residents
I'm so happy

Reply from Catherine Galbraith, Area Manager at Westerfield Care Home

Thank you on behalf of the staff at Westerfield for such a lovely review. As the Area Manager is justs makes my day to hear such a positive admission and the support you have been give. Area Manager


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Review of

Balquhidder House

from Angela S (Daughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in McGregor Lane in Balquhidder House for nearly 2 years. At first I was worried about how hed settle in but he's fine & settled & the care & genuine love for my dad from staff is second to none. My only complaint would be, lack of decent outdoor chairs & tables so that residents & families
can sit outside in the warmer weather on the patio area outside the dining room. But overall I'm happy with his care & that gives me peace of mind.

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Review of

Balquhidder House

from Peter R (Husband of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite the staff having to carry out a difficult and responsible task in looking after their residents they always have a cheerful and welcoming disposition towards those who they care for and to the visiting relatives and friends.

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Review of

Westerfield Care Home

from J M (Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since both of us, my wife and I, we have been treated with respect. Cleanliness and wonderful staff.
Entertainment excellent, superb staff.

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Review of

Swn-y-Mor Care Centre

from S P (Daughter of Resident) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Swn-y-Mor for nearly 3 years. She has settled in well and has made a lot of new friends. The staff are really caring and look after her really well. She enjoys the entertainment every week, which is varied. The care home is very clean and her room is comfortable and very pleasant.

Reply from Chris Rees, Area Manager at Swn-y-Mor Care Centre

Thank you for your kind words and for taking the time to leave a review about Swn y Mor Care Centre. Your feedback is truly appreciated, and we will make sure to share your thoughtful comments with the entire team.


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Review of

Swn-y-Mor Care Centre

from P S (Sister-in-law of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the staff are marvelous. Nothing is to much trouble for them. There is always something going on for the residents. Chinese new year, bingo, singer my sister in law took a while to adjust but now she likes it there.

Reply from Chris Rees, Area Manager at Swn-y-Mor Care Centre

Thank you for your kind words and for taking the time to leave a review about Swn y Mor Care Centre, it is lovely to hear that your sister-in-law has settled. Your feedback is truly appreciated, and we will make sure to share your thoughtful comments with the entire team.


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Review of

Swn-y-Mor Care Centre

from Gaynor L (Daughter of Resident) published on 27 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Swn-y-Mor is always ready with a warm welcome. The staff are friendly and helpful. The home is always clean and warm with none of the smells associated with care homes.
My mother has no complaints about her care and her health needs have been dealt with properly. She is delighted that she can have
abath whrn she wants. A hospital bed has been provided and a wheelchair as a result of staff contact with NHS.

Reply from Chris Rees, Area Manager at Swn-y-Mor Care Centre

Thank you for your kind words and for taking the time to leave a review about Swn y Mor Care Centre. Your feedback is truly appreciated, and we will make sure to share your thoughtful comments with the entire team.


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Review of

Swn-y-Mor Care Centre

from Elizabeth S (Daughter of Resident) published on 3 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father is receiving is out standing, the staff are amazing and have time for him, for the first time in years he is able to get out of bed daily with the carers support, when he has been ill it has been picked up quickly and medicine received. I wish he had moved in sooner

Reply from Chris Rees, Area Manager at Swn-y-Mor Care Centre

It is lovely to hear how successful the move has been for your father; Thank you for your kind words and for taking the time to leave a review about Swn y Mor Care Centre. Your feedback is truly appreciated, and we will make sure to share your thoughtful comments with the entire team.


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Review of

Silver Trees

from A D (Wife of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Silver Trees 3 months. He is bed ridden and needs 24 hours care. I've visited everyday and love the way all the staff treat my husband. All of the staff from bottom to top are so caring, friendly and cheerful. This makes such a difference when a person is in bed 24/7. They all
make him smile so I know he is well looked after. I would like to thank all the staff and management for making a difficult time a little easier.

Reply from Chris Rees, Area Manager at Silver Trees

Thank you for your kind words and for taking the time to leave a review about Silver Trees Care Home. Your feedback is truly appreciated, and we will make sure to share your thoughtful comments with the entire team.


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Review of

Swn-y-Mor Care Centre

from H L (Daughter of Resident) published on 3 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has recently been unwell after 2 falls.
Senior carers from Sandpiper suite have given me regular updates and asked for medical review.
Grateful to all carers for their attention and also to the nurses on ground floor who reviewed him and assisted him back to bed.
It's a tough decision to
put a loved one into care but it's reassuring to know dad is being looked after.
Thank you Swn-Y-Mor Sandpiper suite.

Reply from Chris Rees, Area Manager at Swn-y-Mor Care Centre

Its good to hear you feel reassured, Thank you for your kind words and for taking the time to leave a review about Swn y Mor Care Centre. Your feedback is truly appreciated, and we will make sure to share your thoughtful comments with the team on ground floor.


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Review of

Swn-y-Mor Care Centre

from S H (Daughter of Resident) published on 3 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother passed away peacefully in Nursing care at Swn y Mor in December after a long stay at Swn y Mor. At all stages of her time there she was superbly looked after and her needs well supported. The environment is outstanding, the residents rooms are lovely. Cleanliness is outstanding and the food
is excellent. The standard of care cannot be faulted, staff are cheerful, pleasant, personable and excellent at they do, leadership is effective and leaders are visible and accessible. When our mother was able to participate, she hugely enjoyed the activities offered to residents which are led by an outstanding entertainment manager who works especially hard to include residents.

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Review of

Swn-y-Mor Care Centre

from Elaine W (Sister of Resident) published on 3 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has now been in Swn-Y-Mor Care Centre since October 2023. She is now 96 and has settled in to the home extremely well. She lived in her own home for 92 years so we imagined that it would be quite difficult for her to settle. However, she has surprised us all. She loves her room, the staff
and some of the activities. She is a little bit picky with her food and has her favourite items, tomato soup and chocolate eclairs. She is extremely happy, rarely grumbles and doesn't have a bad word to say for anybody.
We couldn't wish for a better atmosphere. We have visited several other homes where we have other relatives and I certainly wouldn't want to place her in any of these.
She has made a very close friendship with another resident and they see each other every day.
The events organiser has put on two superb birthday parties for her at 95 and 96 when many of her friends attended and commented on how well it was presented.

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Review of

Swn-y-Mor Care Centre

from P C (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Food in general is good, except the chips which aren't.
Staff are very professional and friendly
Home needs needs a bit of a refurbishment, parts are starting to look worn.
Activities are quite varied and special shout out to the two member of staff.
Location is great especially for chair bound
residents as you have direct access to the promenade and beach.

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Review of

Swn-y-Mor Care Centre

from M J (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Swn-Y-Mor for nearly three years until she passed away in June 2024. The staff at the home were excellent and my mother was well looked after and was very happy at the home. Every time we visited the staff were always friendly and showed a loving care for my mother. I would highly recommend
this care home to anyone considering a place for their relatives in the future.

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Review of

Swn-y-Mor Care Centre

from S M (Granddaughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother had just short of 3 wonderful years at Swn-Y-Mor Care Centre I am sure that had she not moved there her years would have been cut much shorter. The staff were like extended family, she adored them all. She lived for her weekly Bingo sessions and loved regular visits from Elvis with the
amazing activities team. It is a well run home that is very clean. Management are very approachable with an open door policy should we have needed to speak with them. It gave us great peace of mind to know she was so well looked after.

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Review of

Westerfield Care Home

from A W (Daughter of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother used Westerfield for two weeks of respite care. Staff really friendly and eager to learn about my mother and how best to support her with her vascular dementia. My mother adapted well and was happy to stay in Westerfield.

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Review of

Westerfield Care Home

from Paul G (Son of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Looked after him very well. Didn't want for anything. Staff very polite and always willing to help and answer questions.

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Review of

Swn-y-Mor Care Centre

from H L (Daughter of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad is a fussy eater, he may not always eat the food, from what I have seen though it looks appetising. He likes going out on the bus for trips.

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Review of

Silver Trees

from Colin H (Son of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Silver Trees since September 2022. During this time she has had some episodes where she has needed medical treatment. Everything was managed as expected.
Normal day to day care has been excellent and mum has been looked after very well in her time there.
Mum does not need for
anything and is very comfortable there.
The staff have been very good and the Deputy Manager has been excellent in ensuring mum has been looked after so well. Mum gets on well with her.
We have been very pleased with the care given to my mum that we have just moved my mother in law into the same care home and once again the Deputy Manager made the transfer from the hospital seamless. What a relief.
It is difficult to comment on value for money as private care is very expensive.

Reply from Chris Rees, Area Manager at Silver Trees

Thank you for your kind words and for taking the time to leave a review about Silver Trees Care Home. Your feedback is truly appreciated, and we will make sure to share your thoughtful comments with the entire team, with a special mention to our deputy manager.


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Review of

Silver Trees

from I T (Son of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care home with lovely dedicated staff. Sometimes difficult to park when visiting.

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Awards / Recognitions (0)

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Frequently Asked Questions about Handsale Ltd

How many Care Homes does Handsale Ltd own?

Handsale Ltd own 5 Care Homes.

Which Handsale Ltd Care Homes have the highest review score?

Swn-y-Mor Care Centre, Silver Trees & Westerfield Care Home have the highest review score.
Handsale Ltd in North Somerset Handsale Ltd in Ayrshire Handsale Ltd in Dunbartonshire Handsale Ltd in Renfrewshire Handsale Ltd in Neath - Port Talbot

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Handsale Ltd to verify any information. View our terms and conditions. Handsale Ltd has a Platinum Service – more info.