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Care Homes Owned by Healthcare Homes Group Ltd in Norfolk

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Healthcare Homes Group Ltd in Norfolk

Only the locations & reviews in Norfolk for Healthcare Homes Group Ltd are showing below.

View the details of all 48 locations (with 3986 reviews) owned by Healthcare Homes Group Ltd

Healthcare Homes Group Ltd Locations in Norfolk (11)

 

11 Care Homes owned by Healthcare Homes Group Ltd in Norfolk

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Meadow House Nursing Home

Norwich Road, Swaffham PE37 8DD 

10 135 reviews
"High-quality care given and staff go above and beyond for my loved one. I feel safe in the knowledge that they are at Meadow House, with a…"   Read all 135 reviews
Location Type Care Home

Meadow House offers dedicated care for people with a physical disability, specialising in care for people with multiple sclerosis. This purpose built, single storey Home opened in 1989 and has built up an enviable reputation in both the local and wider… Read more about Meadow House Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 38 Rooms
Bilney Hall Care Home

East Bilney, Fakenham Road, East Bilney, Dereham NR20 4AL 

9.8 92 reviews
"My stepmum moved into Bilney Hall Care Home after being in hospital for over 8 weeks. The communication from management and senior staff is…"   Read all 92 reviews
Location Type Care Home

Bilney Hall offers a splendid environment for gracious living. The Hall dates back to the 19th century yet its luxurious facilities are very much 21st century. Generous single rooms, all with en-suite facilities, are tastefully decorated and provide… Read more about Bilney Hall Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 64 Rooms from £1,250 / week
Claremont Nursing Home

20A Yarmouth Road, Caister-on-Sea, Great Yarmouth NR30 5AA 

9.7 55 reviews
"My grandmother is very well looked after in this home. The home is run very well and nothing is to much trouble from any of the staff here.…"   Read all 55 reviews
Location Type Care Home

Providing well-regarded care to the local residents of Caister-on-sea, Norfolk, Claremont House is a purpose-built building that offers spacious rooms, engaging activities and high-quality care, located close to village shops and the Norfolk coast. Claremont… Read more about Claremont Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 52 Rooms from £1,100 / week
Walcot Hall Nursing Home

Walcot Road, Walcot Green, Diss IP22 5SR 

9.7 64 reviews
"The staff have been fantastic with my very elderly & frail mother. Engaging with her and dealing with her personal care with care &…"   Read all 64 reviews
Location Type Care Home

Set in over 3 acres of well-kept lawns and gardens in a small hamlet adjoining the market town of Diss, Walcott Hall provides exemplary nursing, palliative and respite care for up to 42 residents. Walcot Hall provides compassionate, person-centred… Read more about Walcot Hall Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 42 Rooms from £1,550 / week
Olive House

7/17 Olive Avenue, Newton Flotman, Norwich NR15 1PF 

9.7 85 reviews
"Thank you to all the staff at Olive House for their excellent care of my friend during her stay. They went out of their way to ensure both…"   Read all 85 reviews
Location Type Care Home

Olive House is a purpose-built accommodation, made up of en-suite bedrooms and fully equipped to achieve professional standards of residential care for older people. Residents have access to attractive gardens and a choice of lounge and dining areas,… Read more about Olive House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 45 Rooms from £1,250 / week
Overbury House

9 Staitheway Road, Wroxham, Norwich NR12 8TH 

9.7 80 reviews
"Overbury House provided wonderful, compassionate care for my dad during the last few weeks of his life. The kindness and support shown both…"   Read all 80 reviews
Location Type Care Home

Overbury House is situated just a few hundred yards from the beautiful Norfolk Broads in Wroxham. This period building is flooded with light from the large bay windows and sits in its own landscaped grounds with ornamental shrubs and mature trees. Reception… Read more about Overbury House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 61 Rooms from £1,375 / week
The Manor House Care Home

North Walsham Wood, Skeyton Road, North Walsham NR28 0LU 

9.7 68 reviews
"All staff and management were very efficient, approachable and friendly both to my relative and our family. Their caring approach enabled…"   Read all 68 reviews
Location Type Care Home

The Manor House is located in North Walsham Wood, just 2 miles from North Walsham. The home is convenient for visits to the Norfolk Broads and coastline, both of which are within easy reach, and Norwich which is a comfortable distance for trips to the… Read more about The Manor House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 52 Rooms from £1,200 / week
Saxlingham Hall Nursing Home

The Green, Saxlingham Nethergate, Norwich NR15 1TH 

9.6 38 reviews
"The care of my 100-year-old father is wonderful. The home has catered for a medal presentation and a 100th birthday party. The thought that…"   Read all 38 reviews
Location Type Care Home

Saxlingham Hall is a welcoming home offering nursing, residential, and palliative care, set in the peaceful countryside near Saxlingham Nethergate. With space for up to 34 residents, the home provides a safe and supportive environment where people feel… Read more about Saxlingham Hall Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 36 Rooms from £1,600 / week
St Leonards Court

6 St Leonards Street, Mundford, Thetford IP26 5HG 

9.4 58 reviews
"Friendly, helpful and caring staff. I am invariably informed promptly of any issues/concerns affecting my wife, and always made to feel…"   Read all 58 reviews
Location Type Care Home

St Leonards Court is designed for the special needs of elderly people with dementia. Their rooms are tastefully decorated and provide residents with a quality environment for enjoyment of life in later years. Although all rooms are fully furnished, they… Read more about St Leonards Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 25 Rooms from £1,100 / week
The Gables Care Home

6 Marine Parade, Gorleston, Great Yarmouth NR31 6DU 

9.3 56 reviews
"Dad was taken to the Gables Care Home on December 23rd 2024. Lovely greeting, very friendly staff, went above and beyond to support him and…"   Read all 56 reviews
Location Type Care Home

The Gables, at Gorleston, offers residential care packages, within scenic surroundings and not far from the sea air at Great Yarmouth and Lowestoft. Residents have the choice to take part in numerous activities and events organised by the service,… Read more about The Gables Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 43 Rooms from £1,200 / week
Shipdham Manor

Chapel Street, Shipdham, Thetford IP25 7LB 

9.3 100 reviews
"Shipdham Manor Care Home is an excellent home. I feel the staff all genuinely care and give their best. There are wide range of activities…"   Read all 100 reviews
Location Type Care Home

Shipdham Manor, which is more than 200 years old, may have a lot of history but offers facilities very much in keeping with the twenty-first century. Shipdham Manor in Shipdham is well-situated to give residents easy access to the local post office,… Read more about Shipdham Manor

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 42 Rooms from £1,290 / week

Healthcare Homes Group Ltd Reviews in Norfolk (831)

9.6
Healthcare Homes Group Ltd has a Group Review Score of 9.6 (9.623) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Healthcare Homes Group Ltd must have a Review Score.

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Review of

Bilney Hall Care Home

from Becky G (Daughter of Resident) published on 29 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Bilney Hall in late February. It is a Care Home where the resident's come first. The manager and her staff are excellent and provide a friendly and welcoming environment along with understanding, care and compassion at all times to both residents and their relatives. The meals
are wholesome and good and the team cater for individual dietary needs. The rooms are clean and the laundry is always fresh and ironed. Residents are actively encouraged to take part in a variety of activities each week. The manager is an experienced, highly competent professional who is respected by all of her staff. I have total confidence of the management of mums future care needs.

Reply from Nikki Shaw, Home Manager at Bilney Hall Care Home

Thank you for this lovely review. We are please that mum has settled in so well. I will pass your comments on to Liddell team, domestic team, laundry team nd activities


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Review of

Bilney Hall Care Home

from R F (Son of Resident) published on 29 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad have been at Bilney since October 2023, they are together and being looked after, staff are always so kind and have time.
I have regular updates from the home on all issues, concerns.
Dad can be cantankerous at times over certain things (food in particular) and we are working through
the best way forward.
Mum although of course the dementia is progressing seems so happy, engaging with activities.
Thanks as ever

Reply from Nikki Shaw, Home Manager at Bilney Hall Care Home

Thankyou for this lovely review. i will pass it on to the staff who care for them.


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Review of

Bilney Hall Care Home

from J G (Daughter of Resident) published on 24 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Bilney Hall are always warm and welcoming to visitors and take really good care of my mother, since she moved in she has flourished. As a relative it is lovely to feel confident that Bilney Hall does not just 'tick the boxes' to meet the minimum level of care (which we have had experience
of), they really take an interest in making residents as comfortable and happy as possible.

Reply from Nikki Shaw, Home Manager at Bilney Hall Care Home

Thank you for your review. Please call in to see us on your next visit so we can address any of the areas where we only scored a 3.


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Review of

Bilney Hall Care Home

from B F (Daughter of Resident) published on 24 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad is well care for by all the carers and find them very approachable and helpful, if I have any queries they are there to rectify. They seam to acknowledge what helps get him through each day activity wise he likes the entertainment and to take part.

Reply from Nikki Shaw, Home Manager at Bilney Hall Care Home

Thank you for this lovely review. I will pass this on to the staff who look after him


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Review of

Bilney Hall Care Home

from Nicky R (Daughter of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has Parkinsons and Dementia and was beginning to not cope at home with a carer, he moved into Bilney Hall just after Christmas, its not been easy for him or the staff there, but I think after an initial settling in period he is now accepting of Bilney being his home.
The staff in Bilney are
always very friendly and work so incredibly hard, dads needs can be hard to deal with at times, but the respect and care they have given him has been exceptional.
The Manager is always available to speak to about any concerns we have, she's always ready to help with a solution or just listen.
The home itself always smells fresh and welcoming, Dad really enjoys the food and he usually gets involved in the visits that the team plan whether that be Owls showcasing or a singalong.
I would be the first to recommend Bilney Hall, when it comes to care from the staff and the place feeling and looking like a home from home

Reply from Nikki Shaw, Home Manager at Bilney Hall Care Home

Thankyou for taking the time to write this review. I will pass these comments on to the staff who care for him.


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Review of

Bilney Hall Care Home

from M B (Granddaughter of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan came to Bilney Hall for a short respite stay. During her time there she had a nice room with a view of the garden which she enjoyed doing some bird watching. She also enjoyed chatting to the other lovely residents and staff and participating in the activities during the day, especially the music.
Would 100% bring her back if needed, she and our family are very happy with the home and staff!

Reply from Nikki, Home Manager at Bilney Hall Care Home

Thankyou for this lovely review. I will pass this onto the team who looked after her.


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Review of

Bilney Hall Care Home

from S K (Daughter of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bilney Hall are doing a great job of keeping my Dad safe and cared for. The team are communicative and keep us up to date on a regular basis and the carers are kind and supportive. The team manage a good balance of managing some challenging behaviours and conditions alongside providing the best care
and support they can.

Reply from Nikki Shaw, Home Manager at Bilney Hall Care Home

Thank you for this lovely review. I will pass these comments on to the team looking after him.


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Review of

The Gables Care Home

from C B (Daughter of Resident) published on 22 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was at The Gables for 12 years. She loved it there. The manager was great. All the staff were amazing, they trusted us like family, it's a lovely nursing home. The care they give my mum was excellent.
I would recommend the home to all my friends.

Reply from Chris Chambers, Manager at The Gables Care Home

Thank you for your comments, it was a pleasure looking after your mum and getting to know her family over the past 12 years


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Review of

The Manor House Care Home

from M B (Daughter of Resident) published on 17 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother became a resident of The Manor Care Home in March 2021. We were just coming out of COVID and things were a little strained due to staffing level. Things improved and we were more than happy with all the care our Mum was receiving. Mum always said the food was very good and the staff were very
attentive. Our Mum was 105 when she passed away.

Reply from Paula Pawsey, Home Manager at The Manor House Care Home

Thank you for your review. We miss your gentle mother a great deal.


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Review of

Walcot Hall Nursing Home

from L H (Friend of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I work in care myself and I have found Walcot Hall to be very caring and friendly to all. Residents are happy & well looked after. I often see activities involving the care staff & residents being helped when needed.
I would in future consider having my own Dad here.

Reply from Connie Hughes, Home Manager at Walcot Hall Nursing Home

Thank you so much for your review - it is so nice to read from another care provider visiting a friend and to learn you would place your own father with us is a tribute to all the hard work every member of my team provides on a daily basis. I will share your thoughts with all my colleagues - once again, thank you. From Team Walcot Hall.


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Review of

Walcot Hall Nursing Home

from M A (Daughter of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been fantastic with my very elderly & frail mother. Engaging with her and dealing with her personal care with care & dignity. The staff also ensured that her visitors were ok & I was kept informed of my mother's condition.

Reply from Connie Hughes, Home Manager at Walcot Hall Nursing Home

I am so very glad you have found you mothers experience and yours with us good - we aim to ensure all needs are met and will do whatever it takes to ensure family and friends are made welcome and supported during their loved ones stay with us. I will share your feedback to my whole team - it matters very much to us all to have such lovely comments. Thank you from Team Walcot Hall


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Review of

Olive House

from Vicky B (Friend of Resident) published on 8 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff at Olive House for their excellent care of my friend during her stay. They went out of their way to ensure both she and her family were well looked after during a difficult illness. It's so good to know that I can recommend Olive House to others if the need arises. Thank you
again for your care and dedication.

Reply from Julie Robinson, Home Manager at Olive House

Thank you so much for the kind words. We always try to go above and beyond to support our residents and their families, through what is often a difficult time for people.


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Review of

Walcot Hall Nursing Home

from A C (Daughter of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was treated with great care and respect at Walcot Hall. He was extremely happy there. He agreed to go to the Hall for 2 weeks respite care when he was discharged from hospital, but decided to stay as he was treated like a Lord!
We were treated very kindly by the staff too. We had lunch with
Dad several times, they were always quick to offer us a drink during the day when we visited. The home manager was very supportive when Dad died, we could not have asked for more. Thank you.

Reply from Connie Hughes, Home Manager at Walcot Hall Nursing Home

Thank you so much for your comments, they mean so much to us all at Walcot Hall. Your father was an amazing gentleman, in every sense of the word. We miss him very much. We all wish you and your whole family all the very best and of course - feel free to pop in from time to time. We would all love to see you and say hi. Love and Best Wishes from Team Walcot Hall.


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Review of

Olive House

from Dawn D (Daughter of Resident) published on 7 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moved mam to Olive House as concerned about level of care in previous home. So glad I did. Although only at Olive House for 7 months, she was treated with such love and respect. I really couldn't have asked for more. The management team and all the staff were amazing. Nothing too much trouble. As well
the physical support mam needed, the emotional support she received was excellent. Staff genuinely care about their residents, you can really see that. My only regret was I hadn't got mam there sooner. Mam sadly passed away after 6 days of end of care.The support she received as well myself and family, meant the world to me. I couldn't have got through the last few days with Mam without them. I don't really have the words to express how I feel about everyone at Olive House. How they dealt with mam after she passed, she looked beautiful. For them all to be there when mam was taken by the funeral home, meant so much. On behalf of Mam, myself and her grandsons.. thank you so very much xx

Reply from Julie Robinson, Home Manager at Olive House

Thank you for these kind words. It was really a pleasure to take care of your Mum. We always try our best to support the whole family and I know that the whole staff group put everything into the care they provide.Thank you from the manager and the team at Olive House


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Review of

Walcot Hall Nursing Home

from E K (Friend of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend came to Walcot Hall and stayed for 18 days of respite care. She came to you in a very weak state and prone to falls. This was after having been to hospital briefly and sent home but unfit to be left on her own. It wasn't until she returned home after her time with you that I realised how much
brighter and capable she had become. The manager spent considerable time getting her help twice daily but it soon became apparent she didn't need that help and it was brought to an end quite soon. Her time with you was hugely beneficial to her so thanks to everybody.

Reply from Connie Hughes, Home Manager at Walcot Hall Nursing Home

We are extremely happy to hear she is still doing so well, thank you so much for your kind words. I will share these with my team at Walcot Hall, please wish her well from all staff here - we hope she grows in strength to strength.


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Review of

Claremont Nursing Home

from C B (Granddaughter of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad absolutely loves being here. All the staff are so patient and kind with him. There are so many activities for him to join in with and ways to interact with everyone. We always feel so welcome here as his family too. I am so greatful for the whole teams support with him.

Reply from Ian Gooch, Home Manager at Claremont Nursing Home

Thank you for taking the time to leave such a wonderful review, I'm so pleased the efforts of all staff shine through.


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Review of

Claremont Nursing Home

from S M (Granddaughter of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother is very well looked after in this home. The home is run very well and nothing is to much trouble from any of the staff here. I loved visiting and am also made very welcome. I can't thank them enough for all they do.

Reply from Ian Gooch, Home Manager at Claremont Nursing Home

Thank you for taking the time to leave such a wonderful review,


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Review of

Claremont Nursing Home

from R L (Cousin of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I visited our relatives for the first time after they became residents at Claremont Nursing Home. From the outset, the friendliness and care shown was very evident. Our visit extended into their lunch and we were invited to have lunch with them which was very nice. We came away confident
that they were receiving very good care for their particular issues.

Reply from Ian Gooch, Home Manager at Claremont Nursing Home

Thank you for the great review. I know the team work very hard to make the experience for all who visit our home the best it can be.


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Review of

Meadow House Nursing Home

from S S (Mother of Resident) published on 26 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

High-quality care given and staff go above and beyond for my loved one. I feel safe in the knowledge that they are at Meadow House, with a wonderful team looking after them. This has given me the courage to expand my skills and progress in my career. We now enjoy quality time together as his needs are
all taken care of by Meadow House. The staff are all friendly and approachable.
I would recommend Meadow House to anyone needing extra support to meet their loved one's needs.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

We really appreciate your kind words and are so pleased that you are able to progress in your career in the knowledge that your son is well cared for here at Meadow House. We will pass these kind words on to all the staff.


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Review of

Meadow House Nursing Home

from Nikki H (Wife of Resident) published on 25 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Meadow House is first class, all staff go above and beyond, my husband is so well cared for, always looks well kept, and is always happy, the staff are always so friendly and make you feel welcome, when I'm there everyone is like one big happy family.
The activities there are excellent
and there are always things going on for everyone to enjoy,
All staff from all departments are so caring and do a wonderful job, I can't praise them all enough.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you for your excellent review! It means a lot for us to know that our efforts are appreciated.


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Awards / Recognitions (9)

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Healthcare Homes Group Ltd in Bedfordshire Healthcare Homes Group Ltd in Berkshire Healthcare Homes Group Ltd in Bristol Healthcare Homes Group Ltd in Cambridgeshire Healthcare Homes Group Ltd in Dorset Healthcare Homes Group Ltd in East Sussex Healthcare Homes Group Ltd in Hampshire Healthcare Homes Group Ltd in Hertfordshire Healthcare Homes Group Ltd in Kent Healthcare Homes Group Ltd in London Healthcare Homes Group Ltd in Norfolk Healthcare Homes Group Ltd in Oxfordshire Healthcare Homes Group Ltd in South Gloucestershire Healthcare Homes Group Ltd in Suffolk Healthcare Homes Group Ltd in West Sussex Healthcare Homes Group Ltd in Wiltshire

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