"The care + support my mother has received since being at Ladymead since January 2025 is exceptional. When you visit you are always made +…"
Read all 98 reviews
Location Type Care Home
Ladymead Care Home, located in the friendly village of Wroughton, provides a warm and caring environment for its residents. Just a mile from Swindon town centre, the home is close to local shops, transport links, and amenities, making it easy for residents…
Read more about Ladymead Care Home
"The home is lovely, clean and filled with amazing carers.
There's always has so much going on for the residents.
Everyone is always…"
Read all 36 reviews
Location Type Care Home
Kingsmead is a purpose built care home, providing care for the frail elderly and mentally infirm elderly. The home is situated in a quiet residential area of Swindon and is easy reach of public transport, shops and amenities. There is also easy access…
Read more about Kingsmead Care Home
Care Provided
Nursing
Residential
Older Person Care
Dementia
Short Term/Respite
Physical Disability
Sensory Impairment
40 Rooms
from £1,250 / week
Healthcare Homes Group Ltd Reviews in Wiltshire (134)
9.6
Healthcare Homes Group Ltd has a Group Review Score of 9.6 (9.620) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Healthcare Homes Group Ltd must have a Review Score.
The care + support my mother has received since being at Ladymead since January 2025 is exceptional. When you visit you are always made + feel welcome. The service my mum has received is more than I could of ever imagined. Thank - you.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home
Thank you for your excellent words and the scoring.Many thanks
My Mother In Law has been resident at Ladymead for a number of years. She is comfortable, happy, feels safe and is very well looked after. She remains mobile and is encouraged to do as much as she can for herself. She enjoys her food which always looks appetising and includes the occasional snack.
Her ground-floor room is cosy with a small garden outside her window where she sees various small birds on her bird feeders, squirrels and even a small deer! She is encouraged to take part in activities and enjoys a good singsong, colouring, and likes to do a little bit of knitting. I visited on Valentines day just as their valentines party was coming to an end and listened to a very good singer who she really enjoyed. The Manager and ALL his staff are very caring and it is reassuring to know that my mother in law is happy and content to be there.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home
Thank you for the excellent scoring and your comments about the home and the staff. Many thanks
Pleasant atmosphere with friendly staff.
Review meeting for residents and family's excellent - all suggestions taken into consideration and actioned if considered feasible.
Plenty of activities for residents.
My dad has been in the care home just over a year now. We are very satisfied with the level of care he has received.
The activities which take place are outstanding, even though my dad does not take part. This is his own choice.
My husband has been in Ladymead Care Home now for 7 months, his care and personal hygiene is very, very good. Staff are amazing, helpful, friendly and the manager is so caring and very helpful, I'm so pleased my husband is well cared for and I know he is safe. Can't fault the home at all.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home
Hi Carol. Thanks for the excellent feedback and supporting the home.
The home is lovely, clean and filled with amazing carers.
There's always has so much going on for the residents.
Everyone is always super helpful but I what stands out the most to me in the activities. There is always something for the residents to do, especially in the run up to Christmas they have
a whole selection of things to get up to.
Well done to the team.
Reply from Rares Pop, Home Manager at Kingsmead Care Home
Thank you for your review, we'll share your lovely comments with our team.
The activity staff here are absolutely wonderful. A total asset to this care home. Top marks to carers, so friendly and caring. The management team are very welcoming and happy to always answer any questions asked.
Reply from Rares Pop, Home Manager at Kingsmead Care Home
Thank you so much for taking the time to write such a lovely positive review.
My mum died in Ladymead last week after living there for 6 years. Her passing was dealt with great dignity and empathy during the time at Ladymead she was always happy and contented. No stone was left unturned with her care, she had great choices with her meals and always had activities and outings
offered to her. The carers treated her like their own family, we were always informed of any changes in her and welcomed when we visited. Covid was handled very well.
My nanny was in Ladymead for six years. She was always happy and contented whenever we visited her. My young boys, her great-grandchildren, what always made at home there and they were all spoiled by the staff. She was very loved and cared for by all the staff. She had a great choice of food and gained
weight while she was living in Ladymead. The current entertainment lady is brilliant and always kept my nanny busy. The manager was excellent and always available.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home
Thank you for the excellent comments about the care your nanny received at Ladymead and thank you for taking the time to write this fantastic review. Many thanks.
Our mum has been in Ladymead for 6 years in December. She has had the most amazing care we could have asked for. She was always treated with dignity, love and diligence. She always felt safe and valued. She left hospital 6 years ago very vulnerable and extremely poorly but during the time she lived
there, she has thrived, gained weight due to nutritous meals, stimulated mentally with activities and was always comfortable and cared for with love.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home
Thank you for the excellent comments about the care at Ladymead. Thank you for giving us the opportunity to look after your lovely mum. Many thanks Byju Vasudevan
My late sister's husband (my brother-in-law) entered Kingsmead very reluctantly in April 2019 for a trial of two weeks to see if he liked it. After the first week, he asked when he could go home but at the end of the trial period with the help and attention he received from the staff he had settled.
So the next four years until his passing on April 27 2024 he was surrounded by residents and staff that made his final years a real joy so I cannot speak highly enough of the care and attention he received.
Reply from t, Home Manager at Kingsmead Care Home
Thank you for writing such a positive review, it is much appreciated. I will share your kind words with my amazing team.
I have always found the care home to be friendly, helpful, and professional. My mother's care at the home is very good, and I have no complaints at all. The staff keep me up to date with my mother's health issues and she is very settled there.
Reply from Rares Pop, Home Manager at Kingsmead Care Home
Thank you so much for taking the time to write such a positive review. I will certainly share this with my amazing team. Your support as a family is always appreciated too, thank you.
The staff at Kingsmead were amazing from their manager down. They were aware of our previous bad experience with my grandfather's care at the hospital and wholeheartedly took on board our concerns with his condition. They provided amazing care and preserved his dignity throughout his time there. My
mum and I will be eternally grateful for them all as they supported us more than I think even they realised.
Reply from Rares Pop, Home Manager at Kingsmead Care Home
Thank you very much for your lovely feedback. It was our pleasure to be able to support your grandfather.
To all at Ladymead Care Home.
I have dated this review for August but it is an overall review to say thank you so much for everything that you did for my dad over the past 3 years. You not only looked after and cared for him but you also became his friend who kept him company and made him laugh. We
cannot express what it has meant to us to know that he was surrounded by such lovely people during both the good and the bad times.
We would also like to thank all of you for the support you gave us throughout the three years he lived at the home, especially in his final week. It was with your support that we were able to be there for him as a family.
The work that all of you do is not easy but please know we have always appreciated what you did for him, and us and what you will continue to do for other families.
We are forever grateful.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home
Thanks for your lovely words and it has been an absolute pleasure having your dad at Ladymead. Kind regards Byju
I have always found the staff very helpful and caring. They try very hard to give the residents activities to get them out of their rooms. The food is appreciated by the residents.
The staff are happy and cheerful and this is reflected by the staff retention. The home does not use agency staff.
The
overall air of the home is happy and cheerful.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home
Thanks for the excellent words about the team at Ladymead. I would like to take the opportunity to thank you for all the support you have given the home and the team.
All the staff were kind, friendly and very helpful, nothing was ever too much trouble. I was kept informed about my sister's health, every month they rang to see if I had any concerns about her and was told immediately if she needed to see a nurse or doctor ow was prescribed medication.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home
Hi Veronica. Thanks for your excellent comments and review scores. Thank you for taking the time to review our team at Ladymead. Your feedback is very important to us. Many thanks.
Excellent staff, very professional, very helpful and look after our friend with love and dignity from day one until her last days. Cannot fault them. Thank you all.
Reply from Kakkirikkan Chalil Byju Vasudevan, Home Manager at Ladymead Care Home
Thanks very much for your excellent comment on our staff at Ladymead. It's a pleasure taking care of your friend.
Always found staff very friendly and caring and Mum settled very quickly and never seemed distressed or in pain, despite her serious health conditions. The manager always had time to chat and was very approachable. Felt confident that Mum was in safe hands and needs were being met. Was only able to
visit sporadically so can't comment in detail on items such as food and activities. Room was large and area, but furnishings heavy and outdated. Overall, very happy with the care she received in last 6 months.
Date:
Tuesday 16 Jun 2015 – Friday 19 Jun 2015
more details
Loading...
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Healthcare Homes Group Ltd to verify any information. View our terms and conditions.
Healthcare Homes Group Ltd has a Platinum Service – more info.