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Care Homes Owned by Ambient Support in London

8.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Ambient Support in London

Ambient Support Locations in London (3)

 

3 Care Homes owned by Ambient Support in London

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Widmore Road

118 Widmore Road, Bromley BR1 3BE 

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Short Term/Respite
  • Younger Adults
  • Sensory Impairment
  • 10 Rooms
101 Brook Street

Erith DA8 1JJ 

7.9 7 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • 6 Rooms
5 Horse Leaze

Beckton, London E6 6WJ 

1 review
  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • 6 Rooms

Ambient Support Reviews in London (8)

8.4
Ambient Support has a Group Review Score of 8.4 (8.367) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Ambient Support must have a Review Score.

Overall Experience

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Review of

101 Brook Street

from Julie S (Mother of Resident) published on 27 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter always enjoys her time at 101 Brook Street Care Home, we are confident that her needs and wants are catered for. She is smiling on arrival and smiling when we collect her. She has her favourite staff members but all of the staff are kind.

Reply from Rianna Barnett, Marketing Assistant at 101 Brook Street

Thank you for your great review of Brook Street! We are so happy that your daughter enjoys her time with us and we will continue to provide a high level of support for you and your daughter. I'll pass on these kind words to our team at Brook Street!


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Review of

101 Brook Street

from B R (Father of Resident) published on 9 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our son stays at 101 Brook Steet Care Home regularly and we feel that he is well cared for. The staff are lovely which for us is important. They seek to cater for his needs and we are grateful for this facility. It took him quite a while to settle as he is very much a home bird but the staff adjusted
to his needs and were very accommodating.

Reply from Rianna Barnett, Marketing Assistant at 101 Brook Street

Thank you for the great feedback! The team at Brook Street will be very pleased to hear this, I'll be sure to pass it on. We're glad we could accommodate your son's needs and hope he continues to enjoy staying with us.


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Review of

101 Brook Street

from C B (Mother of Resident) published on 2 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place and staff are all lovely and helpful. Very friendly atmosphere. They have lots of fun and joy.
My daughter is always happy when she comes to Brook Street.
It is a very clean and tidy place. It is a safe place to be.

Reply from Rianna Barnett, Marketing Assistant at 101 Brook Street

Thank you so much for such a wonderful review of our service at Brook Street, we are so glad your daughter enjoys her time with us! The team will be delighted to hear of the positive experience that both you and your daughter have had. We will strive to continue providing a high-quality level of support.


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Review of

5 Horse Leaze

from A E (Sister of Resident) published on 31 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been coming here for many years for his respite care. He stays between seven-fourteen days depending on the time required by my mother and we have never had any issues in all the years he has been. The staff are attentive and always willing to help. One member of staff especially is always
willing to listen and help in any way possible and help with any last-minute date changes we may have if she can.
During the first lockdown, my brother was in respite care here and had to remain for the entire duration and the staff went above and beyond to ensure my mum and he could see each other either through the window or via FaceTime.
I wouldn't hesitate to recommend 5 Horse Leaze Care Home, Beckton and their fantastic staff.

Reply from Davina Sellick, Director of Sales, Marketing & Communications at 5 Horse Leaze

Thank you for such a wonderful five-star review of our service. I will be sure to pass on your feedback to the team at Horse Leaze.


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Review of

101 Brook Street

from I B (Respite Resident) published on 27 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoyed my stay at Brooke Street. I feel like I instantly was accepted. The staff were very friendly and helpful. The facilities were great. Overall, I loved my stay at 101 Brooke Street and can't wait for my next stay.

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Review of

101 Brook Street

from A G (Mother of Resident) published on 8 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant and helpful staff. Always friendly and understanding. I fully trust the staff and I am always sure of my daughter's safety when she is there.

Reply from Davina Sellick, Director of Sales, Marketing & Communications at 101 Brook Street

Thank you for such a positive review of our Brook Street Service. I will be sure to pass on your feedback to the team at the service.


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Review of

101 Brook Street

from Z E (Mother of Resident) published on 8 August 2022

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I just want to give my view about Ambient Respite!
It was the first time for my daughter to stay there and she was supposed to go to the nearest one but they didn’t have a space. So she went to this place because I had surgery and the social service booked her there for two weeks and sure I was worried,
but the manager is so kind and he was updating me about my daughter by pictures and phone calls and that thing was marking me so happy! For the first time, I went and saw my daughter in the place this Saturday and she was so happy, clean and was happy to see me!
I asked her where do you like more, the place she used to go when she was child or the one the new one she said this one. I was so happy and called the manager, and said to the staff too, thank you so much. I can look after my health after my surgery and the recovery time while my daughter is looked after as well. Also, what I loved about the place it was very clean and the lounge was so modern and colourful and clean. I feel like she was at home

Reply from Davina Sellick, Director of Sales, Marketing & Communications at 101 Brook Street

Thank you so much for such a great review of our service at Brook Street. The team will be delighted to hear of the positive experience that both you and your daughter have had at the service. We are pleased that we were able to provide the support and peace of mind that your loved one was being well taken care of whilst you, yourself were recovering.


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Review of

101 Brook Street

from S W (Mother of Resident) published on 6 July 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son uses this service regularly. The staff and rooms are good. If he spends all day, we do not always get feedback on what he has done, eaten or general information. This would be very helpful. My son enjoys going to Brook Street and I feel comfortable that he is being cared for to a good and safe
standard.

Reply from Davina Sellick, Director of Sales, Marketing & Communications at 101 Brook Street

Thank you for your review of Brook Street and the services we provide there. Please do speak to the manager about any aspect of the support where you feel we could do better. I will ensure that your comments and review are passed onto the team at Brook Street and doubtless the manager will be in touch with you.


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Awards / Recognitions (0)

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