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Care Homes Owned by Ballagh Care Ltd

9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Ballagh Care Ltd
Ballagh Care provides residential, dementia, respite and day care and operates three care homes.

Ballagh Care offers people high quality of care, where dignity and privacy are respected and where life is lived to the full.

Trained, caring and understanding staff are mindful and sensitive in supporting all residents' decisions and requirements in a warm and professional way.

Ballagh Care Ltd Locations (3)

 

3 Care Homes owned by Ballagh Care Ltd

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Winsford Care Ltd

43 St Paul's Road, Clacton-on-Sea CO15 6AU 

9.7 9 reviews
"My wife and I visited our Sister-in Law-on Thursday the 13th of February 2025. We were greeted at the door and signed ourselves in on the…"   Read all 9 reviews
Location Type Care Home

Winsford House specialises in Dementia, residential, short stay and day care in beautifully decorated period property, making living with specialist support effortless. This multi award winning home has staff of the highest quality who are totally… Read more about Winsford Care Ltd

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Sensory Impairment
  • 38 Rooms from £1,400 / week
Gairloch House

11/15 Russell Road, Clacton-on-Sea CO15 6BE 

9.2 6 reviews
"Very happy with the treatment your giving my sister. She is doing more at his care home, then the other care home she was in. She gets a…"   Read all 6 reviews
Location Type Care Home

Gairloch House is a bright, friendly and welcoming home on the out skirts of the coastal town of Clacton-on-Sea, with excellent links to London and the South-East. This unique, small, award winning home offers full luxury care in high quality, comfortable… Read more about Gairloch House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 24 Rooms from £1,400 / week
Cavendish

26 Kings Road, Clacton-on-Sea CO15 1AZ 

9.1 4 reviews
"The Cavendish have been amazing in the care of my father. They took excellent care of him and we always made welcome on our visits. All…"   Read all 4 reviews
Location Type Care Home

The Cavendish is a boutique care home set in the heart of Essex, Clacton-on-Sea offering Dementia Care, residential care, respite and day care. Moving into a care home can be a challenging and worrying time in life for all, so The Cavendish boasts… Read more about Cavendish

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 21 Rooms from £1,400 / week

Ballagh Care Ltd Reviews (19)

9.3
Ballagh Care Ltd has a Group Review Score of 9.3 (9.329) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Ballagh Care Ltd must have a Review Score.

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Review of

Gairloch House

from R H (Brother of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the treatment your giving my sister. She is doing more at his care home, then the other care home she was in. She gets a bit upset some days. She is settled down in this care home. Her memory is her problem she has.

Reply from Prabhakaran Bhaskar, Regional manager at Gairloch House

We sincerely thank you for sharing your feedback! Your kind words mean a lot to us, and we will take your comments into account as we strive to enhance our services. I'll also ensure that your positive feedback is passed along to the entire team at Gairloch House.


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Review of

Winsford Care Ltd

from B Y (Brother-in-law of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I visited our Sister-in Law-on Thursday the 13th of February 2025. We were greeted at the door and signed ourselves in on the tablet. A manager took us to her room, our relative was on bed rest, she looked clean, neat and tidy, and had a nice smile on her face. Her room was clean, warm
and bright, and it had everything she needed, including an en-suite. Seating was provided for us and we were offered a hot drink. We had a really nice visit, chatted with the managers as we left and signed out. The staff and managers at Winsford House are all pleasant and hardworking and they do a good job in looking after our relative. Thank you.

Reply from Prabhakaran Bhaskar, Regional Manager at Winsford Care Ltd

Thank you for your kind feedback regarding Winsford House. Your review is greatly appreciated, and I will ensure it is shared with the team. We are delighted to know our efforts have made a positive impact.


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Review of

Cavendish

from C M (Son of Resident) published on 22 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Cavendish have been amazing in the care of my father. They took excellent care of him and we always made welcome on our visits. All requests were dealt with promptly and we were always updated with any new information on his care and medical needs. A warm and helpful home - all the staff and the
managers ran this establishment with care and a sense of family values of respect, love and working in unity. Our sincere thanks to all the staff! God bless.

Reply from Prabhakaran Bhaskar, Regional manager at Cavendish

Thank you so much for your kind words and review about our service at Cavendish. Your comments mean a great deal to us, and I will ensure your feedback is shared with all our staff. Its always rewarding to know that our efforts make a positive impact


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Review of

Gairloch House

from C W (Daughter of Resident) published on 8 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of the home is mostly positive. The staff and management do a fantastic job. They are very welcoming and pleased to help. My mum is well cared for, from what I can see. Sometimes she has food-stained clothes on, or someone else's clothes on. Have started writing her name in her slippers,
as once I saw them on someone else. That was before the management changed. Since then all ok. I have rated the room as satisfactory as it's a tiny room. My feelings towards the cost are very negative.

Reply from Prabhakaran Bhaskar, Regional manager at Gairloch House

Thank you for your feedback! We truly appreciate your kind words and will use your comments to continue improving our services. I will also make sure to share your positive remarks with all the staff at Gairloch House.


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Review of

Gairloch House

from Wendy B (Daughter of Resident) published on 20 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming, clean and friendly atmosphere. Lots of staff available to talk to, manager on site who popped in to update me on my relative's progress.
The decor inside a little tired, gardens outside tended too, lovely outdoor garden area for residents.
Newly started family events are welcomed.
New
management are keen to engage and are slowly introducing new activities for residents to improve their wellbeing.
Seen improvement in Dad since the new management, treated more like individuals.
Very happy overall.

Reply from Prabhakaran Bhaskar, Regional manager at Gairloch House

Hi, thank you for your kind words. We are very happy to hear that your family is satisfied with the service provided to your father. Your feedback is greatly valued.


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Review of

Gairloch House

from Chris M (Son of Resident) published on 22 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident of Gairloch House for several years, and I visited it frequently. The care home was very well managed, with the welfare of the residents always in mind. The staff carried out all procedures to safeguard residents and deal with any emergencies promptly and efficiently. I was
always impressed by the kindness, respect, patience and friendliness of the staff. They made every effort to celebrate birthdays and special occasions and welcome visitors. The care home is in a quiet location, with a pleasant garden which residents can enjoy in the summer. My father thoroughly enjoyed the meals the chefs prepared. My family was therefore very happy with the care given to my father at Gairloch House.

Reply from Prabhakaran Bhaskar, Regional manager at Gairloch House

Hi, thank you for your kind words. We are very happy to hear that your family is satisfied with the service provided to your father. I will pass your compliments and kind words to our team.


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Review of

Winsford Care Ltd

from Steve L (Son of Resident) published on 19 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Winsford for the last 2 years of her life until her passing on Christmas Day 2023. During this time she was treated with care, patience, dignity and complete understanding from all the staff. She was always a happy person and this did not change at any time during her stay and
I believe this was due to the warm and friendly environment within the home. The care she received towards the end of her life was a great comfort to myself and all family members, and we were kept informed of her health every day and each hour when her time came. I cannot express my gratitude towards all the staff who kept me up to date with my mum's condition and will be forever grateful for the love and commitment they all showed towards my mum. Care homes are usually only ever in the spotlight for negative reports, but Winsford for me is a shining light within the Care Home establishments.

Reply from Madison Fisher, Admin at Winsford Care Ltd

Thank you so much for your kind words. I will share this with the team at Winsford House.
We really appreciate this review.


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Review of

Cavendish

from Amanda T (Daughter of Resident) published on 14 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff and have made Mum feel very welcome. I am always welcomed when I visit and kept up to date on her settling in. The home is always clean and tidy and the food is nutritious. Mum enjoys the activities that are provided and has made a few friends with other residents. Overall Mum has settled
in very well into the home after my concerns that she would not settle at all... the staff have made the whole process very easy.

Reply from Stephanie Ronan, Operations Director at Cavendish

Thank you for your great review. We are so pleased your mum has settled in so well and is enjoying her new home.


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Review of

Winsford Care Ltd

from P C (Sister-in-law of Resident) published on 20 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant staff, helpful and professional. Well cared for - happy environment under the circumstances.

Reply from Stephanie Ronan, Operations Director at Winsford Care Ltd

Thank you so much for your great review.
Always a boost to all my staff to hear residents and their families are happy.


Operations Director


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Review of

Winsford Care Ltd

from V S (Daughter of Resident) published on 30 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s a difficult decision having to put a loved one into care but this process has been made easier by the kindness and care given by the staff who work at Winsford House. Knowing that your loved one is safe, being well cared for, and treated with respect and dignity really makes a difference.

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Review of

Cavendish

from Colin C (Son of Resident) published on 27 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, Mum is being looked after very well. Staff are excellent.

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Review of

Gairloch House

from Dani W (Granddaughter of Resident) published on 16 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gairloch House is always so lovely, clean and welcoming every time I visit, whether it be a planned visit or a ring on the day and turn-up.
The care and patience all the staff give my nan (who has a lot of bad/challenging days) are amazing, but the deputy manager and senior team really go above and
beyond, they have been so informative in keeping the family up to date, very efficient in chasing referrals and GP checks and most important really interactive and encouraging with Nan.
It took me a long time to come to terms with Nan living in a care home and after a bad experience at a previous different care home, it made me feel terrible that we as a family couldn't look after her, but with the care Nan currently receives at Gairloch, I honestly wouldn't want my nan to be looked after by anyone else.

Reply from Madison Fisher, Admin at Gairloch House

Thank you so much for taking the time to leave this review. We are so pleased you are happy with the care and support your nan is receiving here at Gairloch House.


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Review of

Winsford Care Ltd

from Vivien A (Relative of Resident) published on 7 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm, prompt welcome. Residence is clean and clutter-free. Garden is well taken care of. Teas and coffees were offered and served. A very pleasant, calming and satisfying visit.

Reply from Madison Fisher, Admin at Winsford Care Ltd

Thank you so much for taking the time to leave a review. We look forward to seeing you again soon.


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Review of

Cavendish

from C C (Daughter of Resident) published on 18 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care/staff. My father loves the activities and would welcome a few more as he enjoys them so much.
The bedrooms could be a bit more appealing.
We are generally very pleased but with there was longer/more flexibility with visits as my brother and I are not local.

Reply from Madison Fisher, Admin at Cavendish

Thank you for your review, we appreciate all positive feedback. With regards to activities, we are in the process of employing a new activities coordinator and the home is in the process of upgrading the bedrooms. We have an open-door policy so that relatives can visit at any time. If you wish to discuss this more, please feel free to contact head office. Once again, thank you very much for your review.


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Review of

Winsford Care Ltd

from Donna M (Daughter-in-law of Resident) published on 10 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had a wonderful Easter party for residents, a lovely buffet, games and fun. Huge amounts of raffle prizes went to every resident, it's always such a cheerful, happy home. Residents are very well catered for and looked after.

Reply from Madison Fisher, Admin at Winsford Care Ltd

Thank you for this review. We really appreciate all positive feedback. We are glad you enjoyed your visit and look forward to seeing you again soon.


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Review of

Winsford Care Ltd

from Wayne M (Son of Resident) published on 10 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has advanced dementia so care is key, the right care. Winsford House are, in my opinion, fantastic. They care, their hearts are in it. I can't think of anywhere else I'd like my father to be. My wife and I cared for my father until we just couldn't and we were worried about finding the right
care home; we needn't have. Winsford House offers more than care for my father, they give me amazing peace of mind.

Reply from Madison Fisher, Admin at Winsford Care Ltd

Thank you for this review. We really appreciate all positive feedback we receive.


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Review of

Winsford Care Ltd

from Sharon H (Relative of Resident) published on 10 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service to residents. Very caring and considerate carers. Always entertaining residents. Lovely atmosphere.

Reply from Madison Fisher, Admin at Winsford Care Ltd

Thank you for this review. We really appreciate all positive feedback.


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Review of

Winsford Care Ltd

from Donna D (Daughter of Resident) published on 10 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant visit as always, very cheerful and happy home.

Reply from Madison Fisher, Admin at Winsford Care Ltd

Thank you for this review. We really appreciate all positive feedback.


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Review of

Gairloch House

from Stephen B (Son of Resident) published on 10 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Externally the home looks like it could benefit from a bit of TLC but don't let this put you off, the staff have always been friendly and caring towards my dad and treat him and the other residents with respect. They are always welcoming when I go to visit and work hard in what is a difficult occupation.
They have dealt with any medical issues in a timely and positive manner and have always kept me informed of any ongoing issues. Due to the design of the property, the rooms are all a bit different and some residents personalise their own bedrooms. This adds to the charm of the home and it gives it a homely feel unlike some more modern corporately owned care homes that I have visited. I have been extremely satisfied with the care my dad has received.

Reply from Madison Fisher, Admin at Gairloch House

Thank you for this review. We really appreciate all positive feedback.


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Awards / Recognitions (0)

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Frequently Asked Questions about Ballagh Care Ltd

How many Care Homes does Ballagh Care Ltd own?

Ballagh Care Ltd own 3 Care Homes.

Which Ballagh Care Ltd Care Homes have the highest review score?

Winsford Care Ltd, Gairloch House & Cavendish have the highest review score.
Ballagh Care Ltd in Essex

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