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Care Homes Owned by RCH Care Homes Ltd

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by RCH Care Homes Ltd
RCH Care Homes is a caring family-owned business, underpinned by a leading team of skilled and experienced care experts.

Its senior team consists of family members and carefully selected care sector specialists and provide expert direction and guidance to the regional and care home teams.

The team endeavour to create warm and welcoming care homes where residents receive high-quality and personalised care.

Since its creation in 1991 as a medium-sized, established provider, RCH Care Homes believes relationships are fundamental to its ongoing success. The home take pride in getting to know residents, loved ones and team members.

Through these bonds, and by working together as a team, RCH is able to deliver kind and compassionate care for the extraordinary people living at home.

Simply living life comfortably in one of the homes isn’t good enough for the RCH team. The staff strive to ensure all residents spend days feeling happy and contented and receive expert care that not only meets the physical and mental wellbeing needs but also supports to live lives to the full.

RCH Care Homes Ltd Locations (9)

 

9 Care Homes owned by RCH Care Homes Ltd

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Woodlands Care Centre

Hawkins Road, Cambridge CB4 2RD 

9.9 114 reviews
"My brother has been a resident at Woodlands Care Home in Cambridge for over 5 years and died there at the end of January. I have visited…"   Read all 114 reviews
Location Type Care Home

Woodlands Care Centre offers person-centred support and care for those with Nursing, Residential Dementia and Nursing Dementia needs. The purpose built home offers light and spacious living accommodation. There are relaxing and welcoming social lounges… Read more about Woodlands Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 109 Rooms from £1,750 / week
Romford Nursing Care Centre

107 Neave Crescent, Harold Hill, Romford RM3 8HW 

9.8 137 reviews
"My mother has been in Romford Care Home for the last 12 months. I am more than happy with the care and attention she is given there. I…"   Read all 137 reviews
Location Type Care Home

Romford Care Home is a vibrant and supportive environment that specialises in nursing and dementia care. Located in the heart of Romford, the home offers a range of services designed to enhance the quality of life for residents. The dedicated team… Read more about Romford Nursing Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 114 Rooms from £1,450 / week
Orchard House Care Home

107 Money Bank, Wisbech PE13 2JF 

9.8 96 reviews
"The birthday party put on for my mum was amazing. All the staff involved have been great and the thought and effort put in was class A…"   Read all 96 reviews
Location Type Care Home

Located alongside Ely College in Wisbech, Orchard House CareHome has been purpose-built to look after a wide range of personal care needs, being suitable for elderly, residential, nursing, palliative and dementia care. Together with effective healthcare… Read more about Orchard House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 67 Rooms from £1,175 / week
Manton Heights Care Centre & ABI Centre

Woodlands, Off Manton Lane, Bedford MK41 7LW 

9.7 121 reviews
"Came to spend time with Dad today and had a wonderful day! The quiz was really fun and staff made sure everyone was included by being…"   Read all 121 reviews
Location Type Care Home

Manton Heights Care Home is nestled in a popular residential area of Bedford. The home is purpose-built and offers bespoke, person-centred care for individuals with Residential Dementia needs Manton Heights is centrally located with easy access to… Read more about Manton Heights Care Centre & ABI Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 91 Rooms from £1,375 / week
Withens Nursing Home

Hook Green Road, Southfleet, Gravesend DA13 9NP 

9.6 72 reviews
"A wonderfully friendly, clean and caring home. Range of activities and lots of thought and kindness given to residents and their…"   Read all 72 reviews
Location Type Care Home

Situated in the pleasant village of Southfleet, Withens Nursing Home is a traditional and comfortable care facility with 27 rooms available for nursing care for the elderly. Enjoy a warm and friendly environment that includes traditional features,… Read more about Withens Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 33 Rooms from £1,450 / week
Brentwood Care Centre

Larchwood Gardens, Pilgrims Hatch, Brentwood CM15 9NG 

9.6 156 reviews
"This care home has been amazing. The customer relations manager has made this whole process so easy. All the staff are amazing, so polite…"   Read all 156 reviews
Location Type Care Home

Welcome to Brentwood Care Centre, where Nursing, Residential, and Residential Dementia care is delivered with compassion and a person-centred approach. The dedicated team of nurses, carers, and support staff collaborate to provide tailored care that… Read more about Brentwood Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 112 Rooms from £1,100 / week
Queens Court Care Home

52 Lower Queens Road, Buckhurst Hill IG9 6DS 

9.6 129 reviews
"Lovely afternoon at Queens Court with my mum and some of the staff. Big thank you to the activities lady for doing the organising East end…"   Read all 129 reviews
Location Type Care Home

Welcome to Queens Court Care Home, where exceptional Nursing, Residential, and Dementia care is delivered with warmth and a personal touch. The dedicated team of nurses, carers, and support staff works collaboratively to provide individualised care that… Read more about Queens Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 90 Rooms from £1,500 / week
Park View Care Centre

Field View, Park Farm, Ashford TN23 3NZ 

9.6 96 reviews
"Always a pleasant visit, the staff are friendly, teas and coffees and yummy cakes and treats on hand as always. Makes it a lovely social…"   Read all 96 reviews
Location Type Care Home

Welcome to Park View Care Centre in Ashford, where compassionate Nursing and Dementia care are delivered with a person-centred approach. The dedicated team of nurses, carers, and support staff are committed to providing individualised care that respects… Read more about Park View Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 88 Rooms from £1,250 / week
Maidstone Care Centre

259 Boxley Road, Penenden Heath, Maidstone ME14 2AR 

9.0 107 reviews
"Mum has received the best care here. She has found it hard to adapt and has not been easy for the staff. They have been so supportive of us…"   Read all 107 reviews
Location Type Care Home

Maidstone Care Centre is part of the RCH Care Homes portfolio, located amidst the scenic Kent countryside, where a dedicated care team provide residential, nursing, palliative and dementia care. Extensive care expertise allows for services to be flexible… Read more about Maidstone Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 58 Rooms from £1,400 / week

RCH Care Homes Ltd Reviews (1028)

9.6
RCH Care Homes Ltd has a Group Review Score of 9.6 (9.611) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to RCH Care Homes Ltd must have a Review Score.

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Review of

Queens Court Care Home

from L Y (Daughter of Resident) published on 19 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident up until February at Queens Court and my sister and family were always impressed with the care she received while there. Mum was always treated with dignity and was cared for by staff as though she were one of their own family. We are very grateful to everyone at Queens Court
and will miss them.

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Review of

Queens Court Care Home

from Michelle C (Daughter of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely afternoon at Queens Court with my mum and some of the staff. Big thank you to the activities lady for doing the organising East end afternoon and. Thank you to the manager for idea. Look for to the next event Mother's day.

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Review of

Brentwood Care Centre

from Alan E (Grandson of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has been amazing. The customer relations manager has made this whole process so easy. All the staff are amazing, so polite and friendly. Nothing is ever a chore. My nan and Grandad has a new lease of life. Thank you for everything.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you very much for taking time to leave such a lovely review for us, we understand how stressful finding the right care home can be and we are so pleased you feel the process was easy for you. We will be passing your lovely comments over to the team and are so pleased that nan and grandad feel they have a new lease of life with us. Thank you so much again for your review.


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Review of

Brentwood Care Centre

from Tracey L (Daughter of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dabulous friendly & polite staff my parents are very happy here and have a new lease of life
The customer relations manager & her staff at front desk are always happy to see us and always have time for a chat.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thanks so much for taking the time to leave such a lovely review, we will be sure to pass your comments over to the team, we absolutely love that your parents feel they have a new lease of life with us.


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Review of

Withens Nursing Home

from Laura C (Relative of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderfully friendly, clean and caring home. Range of activities and lots of thought and kindness given to residents and their family.
They even have a wonderful therapy dog that visits and brightens up the day!

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review, we all love when Sooty visit's our residents. Best General Manager


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Review of

Romford Nursing Care Centre

from Debra S (Daughter of Resident) published on 6 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Romford Care Home for the last 12 months.
I am more than happy with the care and attention she is given there.
I have no complaints.
The staff are helpful, kind and friendly with the residents and family.
I have thought about moving mum to be nearer where I live but as she
is so well cared for I have decided to leave her as she is happy and content there.

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Review of

Romford Nursing Care Centre

from Wendy F (Daughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad only has been in Romford Nursing Care Centre since Christmas my dad has vascular dementia .The staff here are amazing.Dad has settled in so well,it's like home from home.Dad is always clean dressed and freshly shaven every day .We as a family do not regret the hard decision of rehousing dad here,we
are so pleased with the care provided.Entertainment staff are wonderful always a smile on there face always something going on singing dancing etc .We would like to take this opportunity to thank all the staff .

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Review of

Queens Court Care Home

from Helen E (Daughter of Resident) published on 25 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My mum was booked in to stay for a month's respite following hip replacement but we moved her home after a week. The staff are lovely people but woefully overstretched meaning call buzzers are ignored for more than half an hour - my mum resorted to telephoning the home then, when they answered, telling
them she was upstairs buzzing and could someone come! The rooms are basic and not cleaned well, my mum was in 8 days with only one bedding change on day 5 after we stepped in and requested it. I watched the cleaner check her bed table for crumbs and just wipe up the crumbs, leaving the rest of the table unwiped! The food is very poor and the main reason for moving. Even the staff don't know what they are serving (another observation and hearing conversation). The dining area/tea making area was closed for 3 days for refit without adequate temporary facilities, and with the dining tables still laid out among the dusty works. The overall atmosphere was one of chaos and disorganisation.

Reply from Daniela Caprioara, General Manager at Queens Court Care Home

Thank you for your feedback, we are privileged to care for the people who live with us at Queens Court Care Home. We are sorry that you didn't feel your loved one received the right care and attention during their stay with us. I will feedback your concerns to the whole team as we are totally committed to delivering the highest standards of care and support to all our residents. If you did want to discuss your concerns with me directly then I would be happy to call you or arrange a meeting to discuss. You can reach me on manager.queenscourt@rchcarehomes.co.uk. Kind Regards


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Review of

Woodlands Care Centre

from Martha L (Sister of Resident) published on 20 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident at Woodlands Care Home in Cambridge for over 5 years and died there at the end of January. I have visited him regularly and have observed in all that time how excellently he has been cared for without exception. I am so grateful to the staff for their kindness, professionalism,
warmth and skill in their dealings with my brother, and others, sometimes in the most challenging of situations. As a relative, I have been made to feel warmly welcomed with great helpfulness.

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Review of

Manton Heights Care Centre & ABI Centre

from L G (Daughter-in-law of Resident) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came to spend time with Dad today and had a wonderful day!
The quiz was really fun and staff made sure everyone was included by being bubbly and kind! Great questions and time spent.

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Review of

Manton Heights Care Centre & ABI Centre

from S D (Son of Resident) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friednly and quick to help and solve any issues. The building is warm and secure. My father enjoys the company and entertainment.

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Review of

Woodlands Care Centre

from Sandra T (Cousin of Resident) published on 17 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited my cousin on a new floor he was moved to. Staff were very helpful as always especially in helping us find it. My cousin was well dressed and clean and appeared content and happy. Although he is almost nonverbal and likes to wander various members of staff took time to acknowledge him by name
and asked if he was ok. They had time to answer our questions and made sure we were OK too.
Very good care home, excellent staff.

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Review of

Manton Heights Care Centre & ABI Centre

from M W (Daughter of Resident) published on 14 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is more engaged both with activities and with us. She seems more aware of her surroundings and is enjoying having the company of the other residents and staff. She loves the activities and joins in as much as she is able to.

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Review of

Manton Heights Care Centre & ABI Centre

from J M (Daughter of Resident) published on 14 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My father was in this care home from February 2024 until February 2025 when he sadly passed away. We have always been impressed with the original care staff however in the year of my dad was there, there have been three different managers. We found each swap over they never introduce themselves and
have become more and more unfriendly. It is such a shame that management lets down this home. The activity team work really hard and are always keeping the residents busy and have outside activities coming in and as I say the original caring staff have been amazing. However, since Christmas and the new manager everything seems to have changed, they have swapped the staff about. And we haven't been consulted about it with our father being ill and having dementia it was such a shame to have some staff he didn't recognise.
If you do go to this Home, please look into the pricing as we were being charged £200 a week more than another resident and £100 more than another!

Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre

Thank you for your comments about the care your father received we will certainly pass on your kind words to the team and we appreciate your comments about the activities team. I am sorry we haven't introduced the managers to the families in a more effective way we will certainly take that on board and address it in the future. In relations to fees many of our residents are on different rates as they all need different levels of care and support and we conduct assessments to identify appropriate levels of fees, I hope that explains the situation but if you did want to discuss anything further then please call me at the home. Best Wishes, Vera Moreira


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Review of

Park View Care Centre

from Z R (Friend of Resident) published on 13 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always feel welcome as a visitor! The staff are always polite and helpful to me. My friend's mother is always clean and the bed and room is clean and neat. Thank you.

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Review of

Park View Care Centre

from L C (Niece of Resident) published on 13 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a pleasant visit, the staff are friendly, teas and coffees and yummy cakes and treats on hand as always. Makes it a lovely social visit and not a visit of duty. Bringing back those special moments. I absolutely love the Bistro, you feel so at home and my uncle feels like he's been out for the
day! "Always a lovely tidy home."

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Review of

Park View Care Centre

from C C (Daughter of Resident) published on 12 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Acceptance to Park View Care Centre was very professionally carried out and all was completed within 3 days. Mum had only been a resident for 3 days when it was her 96th birthday, the staff sent a card, a banner on her door and a spectacular birthday cake. All the family were welcomed and made comfortable
to celebrate our special occasion. Mum's room is now her forever home and we have been able to customise it safely with the help of the staff. Thank you everyone.

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Review of

Maidstone Care Centre

from Toby C (Son of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Whenever I turn up before midday my mum is still in bed, wet through and very distressed.
Her clothes regularly go missing. There is a waft of urine as you walk down the corridor.
You can always hear residents crying out for help. It's usually one of the visitors that goes to see them rather than
the staff. The place has far too few staff members supporting the residents which results in the poor care.

Reply from Anna Rizza Ramos, General Manager at Maidstone Care Centre

Thank you for your feedback, we are privileged to care for the people who live with us at Maidstone Care Centre. If you have any concerns about the care your relative is receiving whilst at our home then lets arrange a meeting to discuss. You can reach me on manager.maidstone@rchcarehomes.co.uk. Kind Regards Anna Ramos, General Manager.


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Review of

Park View Care Centre

from David J (Husband of Resident) published on 1 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife moved to Park View Care Home in May 2024, she has settled in very well. All the nursing staff and carers have been very helpful and supportive to us both. Food is very good, lots of different tasty home cooked meals, plenty of snacks and drinks during the day. There is a hairdresser on site,
which is fantastic, as my wife is bed bound, so the hairdresser does room visits too. There is plenty of entertainment, for any resident to participate in. Rooms and public areas are very clean. In general, I can rest assured my wife is in good hands.

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Review of

Park View Care Centre

from Joanna M (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Park View Care Centre at the beginning of the month and has settled incredibly well. The home had an instant warm and friendly atmosphere, the staff very welcoming and kind. She has been so well cared for, in a really organised and caring environment. I couldn't speak more highly of
this lovely home.

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Awards / Recognitions (6)

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Frequently Asked Questions about RCH Care Homes Ltd

How many Care Homes does RCH Care Homes Ltd own?

RCH Care Homes Ltd own 9 Care Homes.

Which RCH Care Homes Ltd Care Homes have the highest review score?

Woodlands Care Centre, Romford Nursing Care Centre & Orchard House Care Home have the highest review score.
RCH Care Homes Ltd in Bedfordshire RCH Care Homes Ltd in Cambridgeshire RCH Care Homes Ltd in Essex RCH Care Homes Ltd in Kent RCH Care Homes Ltd in London

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact RCH Care Homes Ltd to verify any information. View our terms and conditions. RCH Care Homes Ltd has a Platinum Service – more info.