1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by RCH Care Homes Ltd
  4. Locations Owned by RCH Care Homes Ltd in Essex

Care Homes Owned by RCH Care Homes Ltd in Essex

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by RCH Care Homes Ltd in Essex

Only the locations & reviews in Essex for RCH Care Homes Ltd are showing below.

View the details of all 9 locations (with 1029 reviews) owned by RCH Care Homes Ltd

RCH Care Homes Ltd Locations in Essex (2)

 

2 Care Homes owned by RCH Care Homes Ltd in Essex

Sort by:
View on Map
Brentwood Care Centre

Larchwood Gardens, Pilgrims Hatch, Brentwood CM15 9NG 

9.6 156 reviews
"This care home has been amazing. The customer relations manager has made this whole process so easy. All the staff are amazing, so polite…"   Read all 156 reviews
Location Type Care Home

Welcome to Brentwood Care Centre, where Nursing, Residential, and Residential Dementia care is delivered with compassion and a person-centred approach. The dedicated team of nurses, carers, and support staff collaborate to provide tailored care that… Read more about Brentwood Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 112 Rooms from £1,100 / week
Queens Court Care Home

52 Lower Queens Road, Buckhurst Hill IG9 6DS 

9.6 129 reviews
"Lovely afternoon at Queens Court with my mum and some of the staff. Big thank you to the activities lady for doing the organising East end…"   Read all 129 reviews
Location Type Care Home

Welcome to Queens Court Care Home, where exceptional Nursing, Residential, and Dementia care is delivered with warmth and a personal touch. The dedicated team of nurses, carers, and support staff works collaboratively to provide individualised care that… Read more about Queens Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 90 Rooms from £1,500 / week

RCH Care Homes Ltd Reviews in Essex (285)

9.6
RCH Care Homes Ltd has a Group Review Score of 9.6 (9.614) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to RCH Care Homes Ltd must have a Review Score.

Overall Experience

  • 18
  • 1
  • 0
  • 1
  • 0

Date Published

285
34
53
101
184
Review of

Queens Court Care Home

from L Y (Daughter of Resident) published on 19 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident up until February at Queens Court and my sister and family were always impressed with the care she received while there. Mum was always treated with dignity and was cared for by staff as though she were one of their own family. We are very grateful to everyone at Queens Court
and will miss them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Queens Court Care Home

from Michelle C (Daughter of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely afternoon at Queens Court with my mum and some of the staff. Big thank you to the activities lady for doing the organising East end afternoon and. Thank you to the manager for idea. Look for to the next event Mother's day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Brentwood Care Centre

from Alan E (Grandson of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has been amazing. The customer relations manager has made this whole process so easy. All the staff are amazing, so polite and friendly. Nothing is ever a chore. My nan and Grandad has a new lease of life. Thank you for everything.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you very much for taking time to leave such a lovely review for us, we understand how stressful finding the right care home can be and we are so pleased you feel the process was easy for you. We will be passing your lovely comments over to the team and are so pleased that nan and grandad feel they have a new lease of life with us. Thank you so much again for your review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Brentwood Care Centre

from Tracey L (Daughter of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dabulous friendly & polite staff my parents are very happy here and have a new lease of life
The customer relations manager & her staff at front desk are always happy to see us and always have time for a chat.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thanks so much for taking the time to leave such a lovely review, we will be sure to pass your comments over to the team, we absolutely love that your parents feel they have a new lease of life with us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Queens Court Care Home

from Helen E (Daughter of Resident) published on 25 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My mum was booked in to stay for a month's respite following hip replacement but we moved her home after a week. The staff are lovely people but woefully overstretched meaning call buzzers are ignored for more than half an hour - my mum resorted to telephoning the home then, when they answered, telling
them she was upstairs buzzing and could someone come! The rooms are basic and not cleaned well, my mum was in 8 days with only one bedding change on day 5 after we stepped in and requested it. I watched the cleaner check her bed table for crumbs and just wipe up the crumbs, leaving the rest of the table unwiped! The food is very poor and the main reason for moving. Even the staff don't know what they are serving (another observation and hearing conversation). The dining area/tea making area was closed for 3 days for refit without adequate temporary facilities, and with the dining tables still laid out among the dusty works. The overall atmosphere was one of chaos and disorganisation.

Reply from Daniela Caprioara, General Manager at Queens Court Care Home

Thank you for your feedback, we are privileged to care for the people who live with us at Queens Court Care Home. We are sorry that you didn't feel your loved one received the right care and attention during their stay with us. I will feedback your concerns to the whole team as we are totally committed to delivering the highest standards of care and support to all our residents. If you did want to discuss your concerns with me directly then I would be happy to call you or arrange a meeting to discuss. You can reach me on manager.queenscourt@rchcarehomes.co.uk. Kind Regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Brentwood Care Centre

from Danielle M (Granddaughter of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad has fitted in so well, it's been an easy transition.
He has fun at the activities and has made some nice friends.
All the staff are amazing, friendly and kind. Nothing is too much trouble.
As a family, we are very pleased with Brentwood Care Centre.
Highly recommended.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thanks so much for taking time to leave such a lovely review, we are so glad Grandad has settled so well and the transition was as easy as it could be for Grandad and the family. We're so pleased he enjoys the range of activities on offer and we will pass your lovely comments over to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Queens Court Care Home

from S L (Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very caring, careful and aware of all my needs.
I feel safe to be here.
I will definitely recommend the house for someone who needs to be looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Queens Court Care Home

from D C (Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love it at Queen Court Care Home. My favourite thing is pet therapy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Queens Court Care Home

from Anthony E (Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are friendly and helpful. So keep up supporting the residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Brentwood Care Centre

from Jo H (Friend of Resident) published on 6 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well run place. The staff are friendly and helpful. When residents called for help they have answered immediately. The residents looked happy and well cared for and the building was clean, bright and cheerful. My friend is very happy at this lovely home.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for such a lovely review, we are so pleased you feel your friend was responded so quickly, the staff take great pride in not only this but also ensuring the residents are happy and well cared for. We are so pleased your friend is so happy with us. We will pass your lovely comments over to the team members.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Queens Court Care Home

from Florence G (Sister of Resident) published on 10 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault the care and dedication of all the staff, not only to my brother but to me and my niece, all staff were very warm and caring, I couldn't have asked for better care for my brother, he was always clean, and very loved.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Brentwood Care Centre

from Jo F (Friend of Resident) published on 9 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting a friend, we were met with lovely, thoughtful staff who all had smiles on their faces and seem to really enjoy working at the home. They were very helpful to us and answered all questions and requests quickly. The home is lovely and clean, a cosy environment.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for your kind comments, we're so pleased your experience whilst in the home has been positive and we will be sure to pass your lovely comments over to our staff. We are always happy to support with any questions/requests. Thank you again for such a lovely review of Brentwood Care Centre.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Brentwood Care Centre

from Lauren B (Granddaughter of Resident) published on 25 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad is currently in the dementia unit, the recent works done to the building are really nice and the rooms are nice and modern with the right amount of space and kept very clean. The communal spaces are really nice and a good size for different people to use and relax. Staff are really accommodating
and kind to the residents and know all of them by name. We couldn't ask for more.
Thank you!

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thanks so much for taking the time to leave a lovely review, the environment really is one of the most important aspects when it comes to the residents' home so we are glad you feel it is spacious and modern. We will pass your lovely comments over to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Brentwood Care Centre

from Matt S (Son of Resident) published on 15 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot explain how much I appreciate all the help and support I and my family have received from the team at the Brentwood Care Centre. From my initial query about care, literally everything has been incredibly smooth and easy. Dad has settled in and I have seen firsthand just how kind, caring and
professional the whole team are. This has been a difficult time for my family but it has been made so much easier by the help provided by the entire staff. Huge thanks and appreciation to all.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thank you so much for taking the time to leave such a lovely review about Brentwood Care Centre. Most importantly, we are happy to hear that your dad has settled well! Moving into care can be a difficult time for yourself and family and I am glad you feel supported by us on your journey and we will pass your lovely comments over to our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Queens Court Care Home

from P W (Son of Resident) published on 14 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Dad has been resident, he has improved so much. No longer so lonely as he was at home and much better medically, cognitively and emotionally. The whole atmosphere of Queens Couirt has helped with this. The friendly staff, professional care, good food, diligent attention both pro and reactive to
his needs is fantastic! The ambience, decoration and layout makes it a home from home and the amazing activities arranged for residents keep them engaged, happy and involved. Absolutely fantastic, I'm impressed and delighted with every aspect of Queens Court, it's staff and care. Thank you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Queens Court Care Home

from Ann W (Wife of Resident) published on 14 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So happy to know my husband is being cared for 24/7, and his care here is tip-top. He is in an environment with company and the events manager does an excellent job to keep people's mental situation busy with many heartwarming events which boost their general wellbeing. The staff are excellent, friendly
and helpful and the balance of Queens Court seems just right. Well done.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Brentwood Care Centre

from H V (Granddaughter of Resident) published on 7 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my grandad is receiving is excellent. The staff are very friendly and helpful. He is very happy here. Everything is clean and he is very comfortable.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thanks so much for taking the time to leave a lovely review, it has been an absolute pleasure to care for your grandad since he moved in with us and we will pass your comments over to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Queens Court Care Home

from Nicholas S (Son of Resident) published on 4 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was 92 when she went to stay at Queens Court Care Home. She had dementia. The staff were always very kind and understanding and treated the residents with dignity. My mother enjoyed her experience there, forming a genuine bond with the carers for the 2 years she was there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Queens Court Care Home

from Nigel T (Son of Resident) published on 4 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Brentwood Care Centre

from Chris T (Son of Resident) published on 29 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brentwood Care Home has been very supportive in my father's move from his home to the care home. He has been able to furnish and decorate his room with furniture and pictures from his home. The staff are extremely caring and have made him feel at home. The nurse has taken special care of any medical
needs and I feel he is well looked after.

Reply from Rhiannon McNeill, Customer Relations Manager at Brentwood Care Centre

Thanks so much for taking the time to leave a lovely review. We are so pleased you feel your father has been supported through what we know can be such a difficult time for you all. We will be sure to pass your lovely comments over to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

RCH Care Homes Ltd in Bedfordshire RCH Care Homes Ltd in Cambridgeshire RCH Care Homes Ltd in Essex RCH Care Homes Ltd in Kent RCH Care Homes Ltd in London

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact RCH Care Homes Ltd to verify any information. View our terms and conditions. RCH Care Homes Ltd has a Platinum Service – more info.