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Care Homes Owned by RCH Care Homes Ltd in Kent

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by RCH Care Homes Ltd in Kent

Only the locations & reviews in Kent for RCH Care Homes Ltd are showing below.

View the details of all 9 locations (with 1035 reviews) owned by RCH Care Homes Ltd

RCH Care Homes Ltd Locations in Kent (3)

 

3 Care Homes owned by RCH Care Homes Ltd in Kent

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Withens Nursing Home

Hook Green Road, Southfleet, Gravesend DA13 9NP 

9.6 72 reviews
"A wonderfully friendly, clean and caring home. Range of activities and lots of thought and kindness given to residents and their…"   Read all 72 reviews
Location Type Care Home

Situated in the pleasant village of Southfleet, Withens Nursing Home is a traditional and comfortable care facility with 27 rooms available for nursing care for the elderly. Enjoy a warm and friendly environment that includes traditional features,… Read more about Withens Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 33 Rooms from £1,450 / week
Park View Care Centre

Field View, Park Farm, Ashford TN23 3NZ 

9.6 96 reviews
"Always a pleasant visit, the staff are friendly, teas and coffees and yummy cakes and treats on hand as always. Makes it a lovely social…"   Read all 96 reviews
Location Type Care Home

Welcome to Park View Care Centre in Ashford, where compassionate Nursing and Dementia care are delivered with a person-centred approach. The dedicated team of nurses, carers, and support staff are committed to providing individualised care that respects… Read more about Park View Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 88 Rooms from £1,250 / week
Maidstone Care Centre

259 Boxley Road, Penenden Heath, Maidstone ME14 2AR 

9.0 108 reviews
"My mum, who is 96 and has dementia, was admitted here from hospital after contracting pneumonia whilst at her previous care home. She…"   Read all 108 reviews
Location Type Care Home

Maidstone Care Centre is part of the RCH Care Homes portfolio, located amidst the scenic Kent countryside, where a dedicated care team provide residential, nursing, palliative and dementia care. Extensive care expertise allows for services to be flexible… Read more about Maidstone Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 58 Rooms from £1,400 / week

RCH Care Homes Ltd Reviews in Kent (276)

9.6
RCH Care Homes Ltd has a Group Review Score of 9.6 (9.616) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to RCH Care Homes Ltd must have a Review Score.

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Review of

Maidstone Care Centre

from Neil M (Son of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, who is 96 and has dementia, was admitted here from hospital after contracting pneumonia whilst at her previous care home. She remained in hospital for three weeks and her previous care home said that she could not return as they could no longer care for her needs.
My sister and I were really
worried about her going into a new care home but our worries were allayed almost immediately.
The staff are really friendly and nothing seems too much trouble. You can see that they really care for their residents. They have been getting her out of bed (which didn't happen at the hospital), and sitting in her chair colouring in her books.
I went in this morning and they had taken her for a shower which really pleased her.
Mum is at the home for a 6 week assessment apparently but we are hoping she will be able to stay here as the staff are absolutely lovely, professional and committed to caring for our mum.
It's hard to comment on other areas as mum has only been here for 2 weeks.

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Review of

Withens Nursing Home

from Laura C (Relative of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderfully friendly, clean and caring home. Range of activities and lots of thought and kindness given to residents and their family.
They even have a wonderful therapy dog that visits and brightens up the day!

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review, we all love when Sooty visit's our residents. Best General Manager


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Review of

Park View Care Centre

from Z R (Friend of Resident) published on 13 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always feel welcome as a visitor! The staff are always polite and helpful to me. My friend's mother is always clean and the bed and room is clean and neat. Thank you.

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Review of

Park View Care Centre

from L C (Niece of Resident) published on 13 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a pleasant visit, the staff are friendly, teas and coffees and yummy cakes and treats on hand as always. Makes it a lovely social visit and not a visit of duty. Bringing back those special moments. I absolutely love the Bistro, you feel so at home and my uncle feels like he's been out for the
day! "Always a lovely tidy home."

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Review of

Park View Care Centre

from C C (Daughter of Resident) published on 12 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Acceptance to Park View Care Centre was very professionally carried out and all was completed within 3 days. Mum had only been a resident for 3 days when it was her 96th birthday, the staff sent a card, a banner on her door and a spectacular birthday cake. All the family were welcomed and made comfortable
to celebrate our special occasion. Mum's room is now her forever home and we have been able to customise it safely with the help of the staff. Thank you everyone.

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Review of

Maidstone Care Centre

from Toby C (Son of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Whenever I turn up before midday my mum is still in bed, wet through and very distressed.
Her clothes regularly go missing. There is a waft of urine as you walk down the corridor.
You can always hear residents crying out for help. It's usually one of the visitors that goes to see them rather than
the staff. The place has far too few staff members supporting the residents which results in the poor care.

Reply from Anna Rizza Ramos, General Manager at Maidstone Care Centre

Thank you for your feedback, we are privileged to care for the people who live with us at Maidstone Care Centre. If you have any concerns about the care your relative is receiving whilst at our home then lets arrange a meeting to discuss. You can reach me on manager.maidstone@rchcarehomes.co.uk. Kind Regards Anna Ramos, General Manager.


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Review of

Park View Care Centre

from David J (Husband of Resident) published on 1 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife moved to Park View Care Home in May 2024, she has settled in very well. All the nursing staff and carers have been very helpful and supportive to us both. Food is very good, lots of different tasty home cooked meals, plenty of snacks and drinks during the day. There is a hairdresser on site,
which is fantastic, as my wife is bed bound, so the hairdresser does room visits too. There is plenty of entertainment, for any resident to participate in. Rooms and public areas are very clean. In general, I can rest assured my wife is in good hands.

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Review of

Park View Care Centre

from Joanna M (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Park View Care Centre at the beginning of the month and has settled incredibly well. The home had an instant warm and friendly atmosphere, the staff very welcoming and kind. She has been so well cared for, in a really organised and caring environment. I couldn't speak more highly of
this lovely home.

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Review of

Park View Care Centre

from Norman J (Husband of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased to give a favourable review of the care my wife receives. She is deteriorating with dementia, but is quite settled and at home in her environment. This tells me that her carers are looking after her well, otherwise she would be distressed which is not the case. I can leave her after my
visits with peace of mind knowing that she is receiving the care she needs. At times it is demanding for the carers to deal with residents who have mental difficulties, I have witnessed how well the staff manage situations that can arise among the residents. So, I am pleased to give a five star rating on behalf of myself and my family who are all in agreement with my review.

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Review of

Park View Care Centre

from Janet R (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident at Park View Care Centre since November 2022. The manager is very approachable and indeed encourages residents and relatives to let him know if if there are any problems. He is full of ideas and initiatives to make life in the home as pleasant as possible. All staff are caring,
pleasant and friendly. We visit regularly, usually unannounced and always find mum to be clean, her room spotless and the staff knowledgeable and helpful. There is a very active team organising entertainment who are excellent at encouraging residents to join in.

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Review of

Park View Care Centre

from Ray S (Husband of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I never cease to be amazed by the kindness and patience of the carers at Park View Care Centre. Six months of caring by myself for my wife exhausted me. These ladies do it day after day. Nothing seems to faze them, incontinence, ingratitude, they take it in their stride. We owe them a big debt of gratitude
for shouldering the burden.

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Review of

Park View Care Centre

from Richard L (Son of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care that my Mother receives at Park View Care Centre. The staff are very kind to her and look after her well. I am informed and consulted about her care. I am able to discuss any concerns I have with the staff and they have always been helpful, professional and friendly.

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Review of

Park View Care Centre

from J B (Wife of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has Parkinson's dementia and is only 59. The home is not perfect but they try their best at all times. I feel that my husband is safe and well looked after in a calm, very clean environment. Thank you team.

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Review of

Park View Care Centre

from Barry E (Son of Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Things have really improved since the new manager arrived.
The food still needs attention, but I believe it's in hand.

Reply from Tracy Smith, Customer Relations Manager at Park View Care Centre

Thank you ever so much for your positive review, we know the kitchen and lifestyle teams are fully committed to improving the service they provide to our residents. We have a wonderful new Spring/Summer menu for 2025 coming and we have some very exciting new events for 2025 soon to be announced. The whole team at Park View is fully committed to build on the improvements you have already seen in Park View.


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Review of

Maidstone Care Centre

from C B (Daughter of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has received the best care here. She has found it hard to adapt and has not been easy for the staff. They have been so supportive of us as a family and my mum. I hope Mum settles down and can be happy here as the staff and care she has received couldn't be better.

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Review of

Withens Nursing Home

from Clive H (Son of Resident) published on 20 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Withens on the 16th of December. And our first impressions have been very positive. The staff are very friendly and welcoming, both to Mum and us the family. The home itself is also bright and airy with plenty of room. But most importantly the level of care seems excellent.

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Dear Clive, Thank you for your lovely review, it is very pleasing to know that mum has settled in so well here at WIthens.


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Review of

Withens Nursing Home

from Sue B (Friend of Resident) published on 6 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting The Withens Nursing Home for a few months to see my friend. I have always been made to feel welcome. The home is genuinely a home from home to the residents who are so well cared for. From the carers to the activities they really do try to cater for everyone. My friend is encouraged
to join other residents in the lounge where they have many activities but on days when she feels like staying in her room the staff visit regularly to check on her and always with a smile.

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your kind words, we are so pleased that your loved one feels so settled and happy with day to day life here at Withens.


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Review of

Park View Care Centre

from Ian D (Nephew of Resident) published on 19 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff work hard. Very helpful receptionist at the front desk. Recently appointed new management, they have been liaising with the residents which has helped a lot in terms of food content and options, and more activities. Meals are an important part of the day for my aunt and others. Chef has
visited to talk directly. Some changes in the communal rooms layout, again, management are trying not just sit back.

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Review of

Maidstone Care Centre

from Bobbie H (Granddaughter of Resident) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nan has settled into the home well. The manager is making good noticeable changes to the home. All staff are friendly and helpful. Nan seems to be enjoying her time in the home. Thank you to everyone.

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Review of

Maidstone Care Centre

from J B (Daughter of Resident) published on 13 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been well looked after. She is so much better than when in hospital. Staff are excellent with Mum. The manager has been doing wonders at the home.

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Awards / Recognitions (6)

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