Care Homes Owned by Runwood Homes Ltd

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Runwood Homes Ltd
Runwood is one of the fastest growing companies in the U.K Healthcare sector. As they continue to move forward and grow the company will maintain and build upon the high standards of quality care delivered from highly trained staff teams, whilst remaining flexible to the ever changing face of elderly care in Britain today.

Runwood Homes Ltd Locations (62)

 

62 Care Homes and Adult Day Care Centres owned by Runwood Homes Ltd

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Victoria House Day Centre

Greenbank Road, Watford WD17 4JR 

10 47 reviews
"My father attends Victoria House Day Centre during weekdays. He has found that attending the centre is beneficial for him. It is…"   Read all 47 reviews
Location Type Adult Day Care Centre

Victoria Day Centre is a caring, friendly and welcoming service that allows vulnerable adults to socialise, relax or enjoy activities, at the same time as being safeguarded by dedicated carers. The service takes on board any personal needs and strives… Read more about Victoria House Day Centre

Westwood

Talbot Road, Worksop S80 2PG 

10 71 reviews
"Westwood Care Home is an amazing place for seniors. My mother has someone to care for her 24 hours a day here, which gives peace of mind to…"   Read all 71 reviews
Location Type Care Home

Westwood care home in Worksop is registered for 79 service users, aspires to consistently high standards of person-centred provision and employs skilled individuals. The care home is an excellent environment for older people and is fully-equipped… Read more about Westwood

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 79 Rooms from £1,150 / week
Bramwell Care Home

Bramwell Drive, off Chilwell Lane, Bramcote, Nottingham NG9 3ST 

9.9 159 reviews
"Bramwell promotes a very happy environment the staff have never failed to smile at you as walk through the door. My mother is very content…"   Read all 159 reviews
Location Type Care Home

Bramwell Care Home in Chilwell Lane, Bramcote, Nottingham is a care home providing expert care and support to older people living in the Bramcote area. The home offers all en-suite rooms and provides residential care, help and support to people living… Read more about Bramwell Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 93 Rooms from £1,190 / week
Eastham

Main Road, Woodham Ferrers, Chelmsford CM3 8RF 

9.9 82 reviews
"All the staff have been superb, really caring and trying to encourage him to stand a and walk and eat. He has been very well cared for,…"   Read all 82 reviews
Location Type Care Home

Nestled atop a picturesque hill in Woodham Ferrers, Eastham Care Home offers breathtaking views of the Essex countryside. This historic gem, built in 1890 as a Vicarage, has been transformed into a haven of comfort and care for residents. Eastham's… Read more about Eastham

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 25 Rooms from £1,390 / week
Lancaster Court

108 High Road, Leavesden Green, Watford WD25 7AJ 

9.9 68 reviews
"My sibling is always treated with respect by all members of the staff team, and their views are listened to actively. Their dignity is…"   Read all 68 reviews
Location Type Care Home

Lancaster Court is a well established nursing and residential home with 65 comfortable and spacious rooms, set over three floors and situated on the High Road at Leavesden. At Lancaster Court, the health and wellbeing of residents is a main priority.… Read more about Lancaster Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 65 Rooms from £1,450 / week
Laureate Court Care Home

Wellgate, Rotherham S60 2NX 

9.9 67 reviews
"My husband passed away at Laureate Court Care Home after being there for 6 months. The care staff and the home itself were brilliant. The…"   Read all 67 reviews
Location Type Care Home

Laureate Court Care Centre has been purpose-built to suit a wide range of Residential and Nursing needs for permanent admissions and short-term respite requirements. This large accommodation makes an excellent contribution to healthcare in Rotherham,… Read more about Laureate Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 84 Rooms from £900 / week
Low Furlong

Darlingscote Road, Shipston-on-Stour CV36 4DY 

9.9 87 reviews
"The facilities and staff at this care home are exceptional. We looked around a few care homes before selecting Low Furlong for my Mum. We…"   Read all 87 reviews
Location Type Care Home

Nestled on the outskirts of the rural town of Shipston-on-Stour, Low Furlong is a purpose-built 68 bed residential home providing excellent standards of care for older people, including those living with dementia. An easy, 10-minute walk from the… Read more about Low Furlong

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 68 Rooms from £1,350 / week
Broomhills

Stambridge Road, Rochford SS4 2AQ 

9.9 99 reviews
"My mother-in-law came into Broomhills as she lost her husband and didn't want to be alone. I have to say, the staff have gone above and…"   Read all 99 reviews
Location Type Care Home

Broomhills has an idyllic rural location looking over the river estuary, which can be viewed from the conservatory. A peaceful setting for a nice cup of tea and a chat with families or friends. Broomhills boasts of 3 large gardens, one with a patio,… Read more about Broomhills

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 47 Rooms from £1,300 / week
Carolyne House

Waterson Road, Chadwell St Mary, Grays RM16 4LD 

9.9 131 reviews
"The carers & care home staff are super. I couldn't speak highly enough of them care given to my mum.…"   Read all 131 reviews
Location Type Care Home

Carolyne House is one of a number of care facilities in the area owned by care provider Runwood Homes, respected for an innovative approach to healthcare for the elderly and people with disabilities. The property can house up to fifty-two people in… Read more about Carolyne House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 53 Rooms from £1,025 / week
Rosedale Court

6 Homestead Close, Hockley Road, Rayleigh SS6 8FE 

9.9 95 reviews
"Absolutely so happy with my brothers care. He has been severely mentally and physically disabled since he was 16 after a traffic accident.…"   Read all 95 reviews
Location Type Care Home

Rosedale Court is located in Rayleigh in Essex the long driveway leads you to tall columns and grand entrance of its award winning design. Whilst providing nursing, dementia and residential care, this is your home. The home underwent a refurbishment… Read more about Rosedale Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 82 Rooms from £1,350 / week
Rose House

Rose Grove, Armthorpe, Doncaster DN3 3AJ 

9.9 23 reviews
"What can I say, a beautiful, first class home. I won't say residential because, it is my sister's home. She is very well cared for, the…"   Read all 23 reviews
Location Type Care Home

Rose House care home is a 61-bed care home in the village of Armthorpe, in Doncaster, Rose House provides residential, respite and dementia care to the elderly. Operated by Runwood Homes group, Rose House has lovely bedrooms, spacious dining… Read more about Rose House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 61 Rooms from £1,200 / week
Stafford Hall Residential Care Home

138/140 Thundersley Park Road, Benfleet SS7 1EN 

9.9 72 reviews
"I cannot praise the staff at Stafford enough, they are always available to update me on dad's wellbeing. The staff are so kind to dad and…"   Read all 72 reviews
Location Type Care Home

Stafford Hall Residential Care Home has exceptional decking and paved areas so that you can sit and enjoy the day. Although some rooms are doubles these can changed to large premium rooms for single occupancy. Whatever you choose, the warmth and comfort… Read more about Stafford Hall Residential Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 40 Rooms from £1,190 / week
Rowena House

Old Road, Conisbrough, Doncaster DN12 3LX 

9.9 51 reviews
"I come to the home nearly every day. I probably see things I don't think some of them want me to so I keep my mouth closed. One of the…"   Read all 51 reviews
Location Type Care Home

Rowena House is committed to a dignified lifestyle for all adults with care needs, making the most of a homely environment and team of skilled individuals. Professionals respect their residents' privacy and keep them informed, understanding that a… Read more about Rowena House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 40 Rooms from £875 / week
Woodbury Court

Tavistock Road, Laindon, Basildon SS15 5QQ 

9.8 118 reviews
"The initial overwhelming feeling of relief that came with my Mum's arrival at Woodberry Court in July 2024 has not diminished. I was…"   Read all 118 reviews
Location Type Care Home

As you enter into Woodbury Court it seems very quiet and peaceful but as you move along the corridors and meet the residents and staff the home comes alive. Staff pride themselves on activity-based care and involve residents in all that they do. Promoting… Read more about Woodbury Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 94 Rooms from £1,240 / week
The Whitecroft

Stanford Road, Orsett, Grays RM16 3JL 

9.8 57 reviews
"My grandad has been living here for a couple of years now. All the staff are so friendly and so helpful. It always looks so clean and food…"   Read all 57 reviews
Location Type Care Home

The Whitecroft provides skilled elderly and dementia care for up to fifty-six individuals, all of whom benefit from personalised care plans and 24-hour access to dedicated nurses, whilst having their independent lifestyles respected. Residents enjoy… Read more about The Whitecroft

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 56 Rooms from £1,200 / week
Leatherland Lodge

Darenth Lane, South Ockendon RM15 5LS 

9.8 94 reviews
"My Mum was in Leatherland Lodge for approx 6 weeks, care was good although more staff would help the care become better as staff would have…"   Read all 94 reviews
Location Type Care Home

Leatherland Lodge has been purpose-built to provide effective residential and dementia care in a property that is ideal as both a social and living environment. There are forty-eight places available in total, with some scope for temporary respite… Read more about Leatherland Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 48 Rooms from £1,100 / week
Crowstone House

Crowstone Avenue, Westcliff-on-Sea SS0 8HT 

9.8 84 reviews
"Mum has been a resident for the last 10 months and I cant priase the staff enough for the way they look after her. She is always happy when…"   Read all 84 reviews
Location Type Care Home

Crowstone House, which was rated 'Outstanding' by the CQC in January 2018, is situated on the sea front at Westcliff-on-Sea, the view from the main lounge overlooks the Thames Estuary and whether a beautiful sunny day or wild and windy the view is always… Read more about Crowstone House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 54 Rooms from £1,260 / week
Heron Court

198 Brentwood Road, Herongate, Brentwood CM13 3PN 

9.8 84 reviews
"Dad's key carer, I couldn't ask for anyone better to be looking after him, she's knowledgeable, friendly and genuinely cares which is so…"   Read all 84 reviews
Location Type Care Home

Heron Court is a listed building full of charm and character. Its impressive front door waits to open you to welcome you into its warmth and friendliness. The gardens are lush and green and offer space to walk or sit quietly and enjoy the day and especially… Read more about Heron Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 35 Rooms from £1,380 / week
Park View

Priory Road, Warwick CV34 4ND 

9.8 86 reviews
"Mum has been a resident at Park View since September 2021, she was previously in a Care Home in Coventry for approx 4 months. It has been a…"   Read all 86 reviews
Location Type Care Home

Park View is a 64-bed care home situated in Warwick. This spacious home provides expert care for older people, including those living with dementia. Park View strives to create a homely environment and provide all the comforts of good food, good company… Read more about Park View

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms from £1,350 / week
Ashwood

Dickenson Way, New Road, Ware SG12 7BU 

9.8 90 reviews
"My mum had respite care at Ashwood. She was made to feel very welcomed and cared for. The home itself presented extremely clean. The…"   Read all 90 reviews
Location Type Care Home

Situated in Ware, Ashwood offers a quiet and relaxing atmosphere. Bedrooms are beautifully furnished, some with en-suite toilet facilities and Ashwood also benefits from excellent amenities including comfortable lounges in which residents can socialise,… Read more about Ashwood

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 64 Rooms from £1,350 / week
Redbond Lodge

Chequers Lane, Great Dunmow CM6 1EQ 

9.8 108 reviews
"We are very pleased with the care our friend receives. All the staff are very helpful and make you welcome. Her room is always clean. Our…"   Read all 108 reviews
Location Type Care Home

Redbond Lodge is set in the quiet and rural location of Great Dunmow. Although quiet places can be found if that is what you wish, it is a busy home and residents always involved in some event. The dining room changes with the calendar, Halloween, Guy… Read more about Redbond Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 83 Rooms from £1,400 / week
Bennett Lodge

Waterson Road, Chadwell St Mary, Grays RM16 4LD 

9.8 57 reviews
"I find the staff friendly and hard working and caring. I think that my wife is very well looked after and I never have had any cause for…"   Read all 57 reviews
Location Type Care Home

Bennett Lodge, situated in Grays, Essex, is a skilled care practice that looks after up to forty-eight elderly people who may have physical frailties or behavioural complications caused by conditions such as dementia. Residents benefit from a private… Read more about Bennett Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 48 Rooms from £975 / week
Maun View

261 Chesterfield Road South, Mansfield NG19 7EL 

9.8 84 reviews
"Everyone here is always pleasant and approachable. Staff always have time to have a friendly chat and Management door is always open. The…"   Read all 84 reviews
Location Type Care Home

Maun View is a 77 capacity service from Runwood Homes who are widely respected in the care sector for their contribution to numerous personal care needs, such as long-term residential care, dementia, temporary respite, and rehabilitation. All Maun… Read more about Maun View

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 77 Rooms from £1,130 / week
Alexandra House

Hamstel Road, Harlow CM20 1BU 

9.8 99 reviews
"I came to Alexandra House for rehabilitation. It was a daunting place to come, not knowing what to expect but my very first day I was made…"   Read all 99 reviews
Location Type Care Home

Alexandra House is situated in lovely grounds and next to the Princess Alexandra Hospital in Harlow. This spacious home provides care for older people, older people with dementia and nursing care. All the bedrooms and lounges are beautifully furnished… Read more about Alexandra House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 106 Rooms from £1,275 / week
St Michael's Court

St Michael's Avenue, Aylsham, Norwich NR11 6YA 

9.8 64 reviews
"From the initial viewing visit to one week post my sister moving in, I have found the management and staff I have so far come across to be…"   Read all 64 reviews
Location Type Care Home

St Michael's Court is a Aylsham care home that specialises in looking after the needs of people with a form of dementia, with up to eighty-six places for admissions that makes it one's of Norfolk's largest single dementia care providers. This charming… Read more about St Michael's Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 88 Rooms from £1,100 / week
Frank Foster House

Loughton Lane, Theydon Bois, Epping CM16 7LD 

9.8 136 reviews
"I've found Frank Foster a very nice care home for my mother. All the staff are very helpful and friendly and my mother has done lots of…"   Read all 136 reviews
Location Type Care Home

Nestled in the leafy village of Theydon Bois, Frank Foster House offers a magical world within its walls. Sensory items on the walls, to touch, to listen to, to see. The sea life scene on the first floor is exquisite. In addition, Frank Foster have… Read more about Frank Foster House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 80 Rooms from £1,350 / week
Loganberry Lodge

79/81 New Farm Road, Stanway, Colchester CO3 0PG 

9.8 136 reviews
"The staff are really friendly, kind and caring. I couldn't have asked for a better place for my mum to spend her final days. She was only…"   Read all 136 reviews
Location Type Care Home

Situated on the outskirts of Colchester in Stanway, Loganberry Lodge has excellent transport links to both the town and nearby amenities. The Home surrounds a beautiful courtyard and many rooms lead onto this. Inside it is beautifully furnished with… Read more about Loganberry Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 143 Rooms from £1,350 / week
Kathryn Court

84 Ness Road, Shoeburyness, Southend-on-Sea SS3 9DH 

9.8 74 reviews
"My mum has now been at Kathryn's Court for 4 weeks and I can't begin to tell you the positive difference it has made to my mum's qaulily of…"   Read all 74 reviews
Location Type Care Home

Kathryn Court is a comfortable and friendly care home in the heart of Shoeburyness, Essex. This 52-bed Runwood Homes facility provides expert care for older people, including those living with dementia, and has been voted by residents and their families… Read more about Kathryn Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 52 Rooms from £1,400 / week
Chelmunds Court

2 Pomeroy Way, Solihull, Birmingham B37 7WB 

9.8 92 reviews
"Mom was a resident. You hear such bad things about care names in the press but I can honestly say they care my mom had was excellent. The…"   Read all 92 reviews
Location Type Care Home

Chelmunds Court has a high quality, innovative residential care and nursing home design, specially developed to provide expert care, in a safe and stimulating environment, for up to 73 older people. Residents can enjoy mobilising around the curved… Read more about Chelmunds Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 73 Rooms from £1,300 / week
Windle Court

The Withywindle, South Woodham Ferrers, Chelmsford CM3 7BR 

9.8 78 reviews
"My mother has been in Windle Court since April 2021 and has found that her stay has been lovely, the Staff are always very friendly and…"   Read all 78 reviews
Location Type Care Home

Windle Court is located in a quiet residential area of South Woodham Ferrers. Once inside this purpose built home the conservatory offers the views of the raised flower beds, whilst most of the rooms look out onto lawned areas. There is also a smaller… Read more about Windle Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 76 Rooms from £1,450 / week

Runwood Homes Ltd Reviews (5064)

9.7
Runwood Homes Ltd has a Group Review Score of 9.7 (9.673) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Runwood Homes Ltd must have a Review Score.

Overall Experience

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Review of

Park View

from kiera m (Granddaughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Such a lovely place to visit my grandad in the staff and management are amazing and so understanding it's such a welcoming place to be it makes me happy to know my grandad in in such good care when i'm not there

Reply from Dani Pathirage, Home Manager at Park View

Thank you so much for your positive feedback towards Parkview. :)


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Review of

Bracebridge Court

from L L (Son of Resident) published on 11 April 2025
Overall Experience  Overall Experience 4.0 out of 5

A friendly team who are a safe pair of hands for mum. They have made mum feel welcome and safe.

Reply from Sarah Ford, Home Manager at Bracebridge Court

Thank you for taking the time to post a review about your experience, your comments will be shared among the team.


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Review of

Jubilee Court Care Home with Nursing

from N C (Son of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Jubilee Court offers excellent care for my mother. Always accommodating and helpful. Clean and modern environment with daily activities.


The courtyard is well kept and a nice place for some fresh air.


Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

Thank you for taking the time to leave a review. We are pleased you are happy with the support provided to your Mother. Daily activities are an essential part of our day at Jubilee Court as we feel keeping our residents active is essential.


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Review of

Bracebridge Court

from C H (Daughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 4.0 out of 5

My father has only come to Bracebridge for his 2nd week now but I am finding he has come along in leap and bounds. I've been very impressed so far.

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Review of

Eastham

from L W (Wife of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Very clean, kind staff. Lovely food, lovely atmosphere, will recommend.

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Review of

Bramwell Care Home

from Michelle E (Daughter of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Bramwell promotes a very happy environment the staff have never failed to smile at you as walk through the door. My mother is very content - she has always loved being around people and appreciates how the staff have become her friends. The care and compassion at the staff in commendable - thank you.

Reply from Mable Joloza, Home Manager at Bramwell Care Home

Many thanks for your kind review. The team at Bramwell take pride in their job and treat all our residents as our own families and we appreciate when families support us and take time to give us a review. Once again thank you very much.


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Review of

The Grange

from J B (Daughter of Resident) published on 10 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Caring staff in a challenging role. A big thank you to those who looked after mum in her final years.

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Review of

Bracebridge Court

from Hazel A (Wife of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband is very happy with his room & staff.

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Review of

Liberty House

from L B (Daughter of Resident) published on 9 April 2025
Overall Experience  Overall Experience 3.0 out of 5

Medication mix up first week.
Sometimes not given sippy cup and when given one many have been chewed - need throwing away.
Curtains not opened sometimes in the day. Mum bed bound and has Alzheimer's so sometimes doesn't know if it is day or night time.
Asked from day one if she could have her hair
cut and it took 9 weeks.
Was changed after a bowel movement and excrement left smeared on bed bumper. Had to request it be cleaned.
One hearing aid and one pair of glasses gone missing.
Had to keep requesting if mum could have a bath as doesn't like showers.
Not checking she has swallowed tablets - I have found some on floor and glasses case part chewed. Great grandchildren there one day when found on floor.
Specifically requested her glasses and hearing aid taken with her to an ophthalmic appointment at hospital but they were not.

Reply from Maria Stroe, Home Manager at Liberty House

Thank you for taking the time to share your experience with us. We truly value your feedback and are deeply sorry to hear about the concerns you raised regarding your mother's care. We understand how vital it is to ensure that every aspect of her well-being is managed with the utmost attention and compassion. We have taken your concerns seriously and held a thorough meeting to discuss each point you've raised. We believe we have put measures in place to address these issues and enhance the care experience going forward. If you have any further concerns or suggestions, please do not hesitate to reach out. Thank you once again for your invaluable feedback


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Review of

Bracebridge Court

from Mark J (Son of Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Came to see my mother, and sat in lounge with her whilst activitys were taking place everyone enjoying themselves and staff joining in.
Staff very caring and look after them,
Always enjoy coming.

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Review of

Elizabeth House

from David B (Friend of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Been visiting my friend for 18 months; he is always clean and tidy and seems very well looked after. He is always cheerful and sees his carers as his friends.
His room is always kept clean, and his clothes are washed and kept to a good standard.

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Review of

Elizabeth House

from J O (Daughter of Resident) published on 8 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Mum arrived in December 2023, distressed and scared. The carers made sure she was listened to and felt safe. The building is bright and airy, and the bedrooms are clean. Mum has Alzheimer's and is gradually declining. She is dressed, washed and fed well and feels confident in the carer's ability to
understand her needs. The team always make sure birthdays and big events are celebrated by decorating the building beautifully. Overall, I am happy with the care mum is receiving at Elizabeth House

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Review of

Elizabeth House

from Z R (Daughter of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Happiness, contentment, and safety are just some of the requisites of good care which Elizabeth House nurtures in abundance. A fabulous place which has surpassed my expectations. It had a lovely staff, great facilities, and was so clean.

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Review of

Frank Foster House

from B L (Cousin of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Frank Foster House provides outstanding care with a warm and welcoming atmosphere. The staff are kind, attentive, and always go the extra mile for residents. The facilities are clean, well-maintained, and offer engaging activities. Most importantly, residents are treated with dignity and respect, giving
families peace of mind. Highly recommended!

Reply from Nicolas Kee Mew, Home Manager at Frank Foster House

Thank you so much for the review. I will share with my team.


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Review of

Windmill House

from C H (Son of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My dad came into Windmill House from another local care home which we thought was good! But wow, the difference we have found with Windmill House is totally different experience. Much more friendly staff, a pleasant reception area, excellent care with experienced staff. Food is great and the chef is
so friendly with residents & guests. A particular staff member is brilliant with all the residents, her games & entertainment for residents is top notch. The manager has to take a lot of credit as it starts at the top. 10/10 thank you xx

Reply from Maria Paranal, Manager at Windmill House

Thank you so much for your wonderful review. We are truly delighted to hear that your dad's move to Windmill House has been such a positive experience. Its nice to know that you have noticed the difference in care , atmosphere and the overall environment. Our team works so hard to create a friendly and welcoming home for our residents, and its lovely to hear that this has come across in your visits. We will pass on your kind words to all staff team. Your 10/10means everything to us- thank you again.


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Review of

Longview

from Heather S (Daughter of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Manager and staff are amazing, all staff i have met are friendly and very caring , Manager very approachable and shows empathy and understanding. Residents are well looked after and cared for. I know my mum is safe and happy here
Definitely recommend this carehome

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Review of

Humfrey Lodge

from Maureen W (Friend of Resident) published on 8 April 2025
Overall Experience  Overall Experience 4.0 out of 5

We visit a close friend on a regular basis and from what we have observed is residents are treated well, and there is always somebody that you can speak to or ask for help. It is very clean. Asked about value for money on survey but that is not something we are involved in.

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Review of

Braywood Gardens Care Home

from N B (Friend of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Dear ALL of the staff at Braywood Gardens, I would like to say a MASSIVE THANK YOU, for everything that you do for my friend. My friend is very well taken care of, she is understood & valued for who she is. My friend has quite a sharp wit & she always leaves a smile of folks faces ! All staff are very
friendly & kind, we are always met with a warm welcome. My Dad has been very ill & the kindness & interest towards my Dad is above & beyond. I thank you, from the bottom of my heart for this, it means so much to Dad and I ! I have had the pleasure to join in my friend's exercise class & Bingo, both great fun! There are regular clubs to attend & special activities over festive dates, St.Valentines, Mothers Day, Easter, Summer Fair etc. My friend is always well dressed, clean & fresh. A special THANK YOU to unit staff- all have great banter with my friend & are so good at what they do! To five members of staff, in particular, laundry & domestic staff, cooks. The manager you're a legend of a man(ager)!

Reply from Jeff Ford, Home Manager at Braywood Gardens Care Home

Thank you so much for your time, comment and review of our wonderful home, our staff and the care we provide is testament to the home and all of the wonderful residents, their friends and loved ones. We are so happy you enjoy the activities on offer, and join in with them, again thank you for your wonderful review of the home.


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Review of

Bracebridge Court

from Linda C (Friend of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Was very impressed with the friendliness of the staff on my first visit to see my best friend. The varying selection of activities and outings that are offered is amazing. I loved that you can make yourself and resident a drink in the cafe

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Review of

Ashwood

from D C (Daughter of Resident) published on 7 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum had respite care at Ashwood. She was made to feel very welcomed and cared for. The home itself presented extremely clean. The manager is lovely and appeared very hands on too. Every single member of staff I met were really fantastic, not only in doing their day to day tasks but really engaging
with the resident in a very personal way it was lovely to see. I couldn't fault this care home.

Reply from Hanna Anderson, Manager at Ashwood

Thank you so much for your lovely comment, we're so glad Mum enjoyed her time at Ashwood. I will pass on your compliments to the team.


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Awards / Recognitions (9)

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Frequently Asked Questions about Runwood Homes Ltd

How many Care Homes does Runwood Homes Ltd own?

Runwood Homes Ltd own 60 Care Homes.

Which Runwood Homes Ltd Care Homes have the highest review score?

Westwood, Bramwell Care Home & Eastham have the highest review score.