Runwood Homes Ltd in West Midlands | 1 Care Home

Review of
Chelmunds Court
from Maxine H (Daughter of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience

Mom is really happy here. We are so pleased and happy and feel totally safe leaving her here. The home is wonderful and so are the staff we would recommend the home to everyone. Thank you so much.

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Review of
Chelmunds Court
from Debbie D (Daughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

Mom moved here in December, we couldn't be more happier, mom's care is excellent. She's so much happier, comfortable and always cared for at the highest standard. Staff are all so welcoming and friendly. Recommend the home to everyone. Thank you all so much.

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Review of
Chelmunds Court
from K B (Son of Resident) published on 11 October 2024

Submitted via Postal Card • Report

Overall Experience

Chelmunds Court is a lovely care home. My mother moved in February 2024 and settled very quickly. Staff are always friendly, helpful, and attentive. The building is clean and welcoming. There are very regular activities both within and outside the home. Mum is very happy there. Thanks to all the staff

who make it what it is.

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Review of
Chelmunds Court
from J F (Daughter of Resident) published on 4 October 2024

Submitted via Postal Card • Report

Overall Experience

Mom was admitted to Chalmunds Court in March 2023. Since her admission mom and her family have received excellent care. Mom loved the nurses, carers, cleaning staff and kitchen, they all treated mom with thoughtfulness and dignity. Unfortunately, mom became ill and the last weeks of her life was difficult.

I cannot praise the staff enough for the extra care mom was shown together with her family. I cannot recommend Chelmunds Court enough, they are all excellent. The rooms are clean and pleasantly decorated. Some excellent activities provided.

Reply from Keeley Mullins, Marketing & Recruitment Administrator at Chelmunds Court

It was our pleasure caring for your mum. She is quite a character and she will be missed by our team.

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Review of
Chelmunds Court
from C M (Daughter of Resident) published on 27 September 2024

Submitted via Website • Report

Overall Experience

Dad has been at Chelmunds for 12 months now. He is happy and relaxed in his new home. The personal care he has received has been good and changed with his needs. He enjoys the food. The activities put on by the well-being team are excellent. It has been good to join in with some of the activities both

at the home and on trips out. Staff are approachable and understanding and keep us well informed.
Thank you all.

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Review of
Chelmunds Court
from G F (Son of Resident) published on 24 September 2024

Submitted via Postal Card • Report

Overall Experience

Moms care and security is viewed and acted on as paramount by all of the Chelmunds Court team.
The amazing welfare and activities team ensures that Mom gets involved in as many events as possible. This is supported by regular photo updates, always above and beyond

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Review of
Chelmunds Court
from Gillian W (Daughter of Resident) published on 6 September 2024

Submitted via Website • Report

Overall Experience

Our father received end-of-life care here following a short spell in hospital. The staff was welcoming, kind, and competent. Very good clean facilities and food tasty and appetizing. We are grateful for the kindness and dignity shown to our father.

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Review of
Chelmunds Court
from D B (Wife of Resident) published on 3 September 2024

Submitted via Postal Card • Report

Overall Experience

Pleasant clean home. The staff are friendly and keep the place very well. Regular entertainment and activities. Good communication and feedback.

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Review of
Chelmunds Court
from C E (Sister of Resident) published on 3 September 2024

Submitted via Postal Card • Report

Overall Experience

We are very happy with the way our sister is being looked after. The staff are always pleasant and welcoming.

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Review of
Chelmunds Court
from J E (Niece of Resident) published on 3 September 2024

Submitted via Postal Card • Report

Overall Experience

The staff are always friendly and pleased to receive your freely given advice and our concerns. The home is always clean and tidy.

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Review of
Chelmunds Court
from D I (Sister of Resident) published on 3 September 2024

Submitted via Postal Card • Report

Overall Experience

Always a warm welcome and we are reassured that our sister is being well looked after.

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Review of
Chelmunds Court
from Carol D (Niece of Resident) published on 28 August 2024

Submitted via Postal Card • Report

Overall Experience

The staff are lovely. Nothing is too much trouble. They are always warm and welcoming.
Staff are always quick to pass on relevant information i.e. falls.
It's always a pleasure to visit. Our relative is very happy being at Chlemunds.

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Review of
Chelmunds Court
from Ranjana P (Resident) published on 16 May 2024

Submitted via Website • Report

Overall Experience

Providing personal care, such as showering, shaving, oral hygiene and dressing, administering medication, monitoring health and wellbeing, maintaining records and reporting any changes, assisting with meal preparation and household tasks, and providing.

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Review of
Chelmunds Court
from D R (Daughter of Resident) published on 15 May 2024

Submitted via Postal Card • Report

Overall Experience

We have been very happy with the care Mum receives. She is very well looked after and feels loved.
They keep us up to date with photos and videos. The staff are amazing!

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Review of
Chelmunds Court
from S P (Daughter of Resident) published on 13 March 2024

Submitted via Postal Card • Report

Overall Experience

Dad is well cared for and there are plenty of activities to take part in. Staff are friendly and approachable.

Reply from Geraldine Alfonso, Home Manager at Chelmunds Court

Thank you for an amazing review; it is a pleasure to care for him and have you involved in all of his care needs.

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Review of
Chelmunds Court
from Jenny C (Daughter-in-law of Resident) published on 28 February 2024

Submitted via Postal Card • Report

Overall Experience

The nursing and domestic staff looked after my father-in-law with compassion and professionalism. We never worried about him as we knew he was being looked after so well. They kept me fully informed of any changes in his condition. The home itself is beautiful and kept spotless. The food was nutritious

and appetising. Our family can't thank you enough for all the wonderful care you gave him and our family.

Reply from Geraldine Alfonso, Home Manager at Chelmunds Court

It has been our goal to give the best care to your father-in-law and ensure the family will always have peace of mind. Thank you for the wonderful review.

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Review of
Chelmunds Court
from J P (Daughter of Resident) published on 14 December 2023

Submitted via Postal Card • Report

Overall Experience

It has been a great comfort knowing that Dad is well cared for both emotionally and physically when I am so many miles away. He appears to be more relaxed and contented in your surroundings and help is always at hand. Thank you.

Reply from Geraldine Alfonso, Home Manager at Chelmunds Court

Dad has settled in well, he enjoys staying in the lounge and observing what goes on and is always thankful to our team. It is our pleasure looking after your Dad.

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Review of
Chelmunds Court
from Brenda G (Sister of Resident) published on 9 November 2023

Submitted via Website • Report

Overall Experience

It was an emotional day I visited my sister. But I could not say how surprised at how happy and contented my sister was and so well looked after and the care given is absolutely outstanding. I left just as they were serving lunch. It looked delicious and well prepared and served with a happy smiling

face. The respect shown to the residents was also one that took my breath away. The facilities were clean with different areas to sit and have a cuppa to have special times to share. Her room was clean and plenty of places to store her possessions and en-suite facilities. Thank you for looking after my sister, she is and always will be a special, caring person and deserves to be happy with not a care in the world and full contentment.

Reply from Geraldine Alfonso, Home Manager at Chelmunds Court

Thank you so much for the lovely review. It is our pleasure to look after your sister. She is very happy here and has made friends. Thank you.

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Review of
Chelmunds Court
from Kay B (Daughter of Resident) published on 13 September 2023

Submitted via Website • Report

Overall Experience

Mom has been a resident here since January.
Mom suffers with dementia and the day having to put mom into care was a mixture of emotions and one of the hardest decisions we had to do. I’m so glad to say that Mom has been so happy here since the first day she arrived. The staff are wonderful, they are

kind compassionate and caring and couldn’t fault them for the wonderful care they have shown Mom. I love that the residents have many activities going on to keep them stimulated. The staff will always chat with you If you have any concerns or worries nothing is too much for them. I just want to say thank you from the bottom of our hearts for looking after Mom the way you do.

Reply from Geraldine Alfonzo, Home Manager at Chelmunds Court

Thank you for your kind words, it is our pleasure looking after your Mum. Mum is very happy here, and thank you for your support.

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Review of
Chelmunds Court
from Tracey W (Daughter-in-law of Resident) published on 1 August 2023

Submitted via Website • Report

Overall Experience

Sadly, my father-in-law passed away Friday 7th July. What excellent end-of-life care they gave to him. All staff were amazing. Food and drink were provided all day. His beloved wife passed in March in the same home. As a family, we would like to thank each and every one of the staff. We will miss visiting

the home.

Reply from Geraldine Alfonso, Home Manager at Chelmunds Court

Hi Tracey,
Thank you for your kind words and review. It was a pleasure caring for them both and they are truly missed. You are always welcome, and we hope to see you again soon.

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Care Home Owned by Runwood Homes Ltd in West Midlands

Runwood Homes Ltd Locations in West Midlands (1)

Runwood Homes Ltd Reviews in West Midlands (91)

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